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Open Dental
5
67
4
12
3
3
2
3
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Quality Software for Dental Offices.
Table of Contents
Is this product right for your business?
Find out with a
Open Dental - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Open Dental overview
What is Open Dental?
Open Dental is a powerful practice management software that is suitable for single offices or multi-clinic locations.
Schedule and manage appointments using the Appointments Module. In addition to the seven modules, Open Dental offers robust customized reporting, eServices for patient communication (e.g., 2-way texting, online scheduling, mobile access, etc.), patient forms that can be tailored to the practice and filled digitally additional third-party integrations, and so much more.
Starting price
Alternatives
with better value for money
Pros & Cons
Ease of Use
Office Updates
Dental Practice Management
Patient Appointment Management
Open Dental’s user interface
Open Dental review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.5
Ease of use
4.6
Customer support
4.6
Reviews sentiment
What do users say about Open Dental?
Reviewers appreciate Open Dental for its user-friendly interface, customizable features, and efficient dental practice management tools. They find it easy to navigate, organize patient data, and streamline daily operations, with many noting its adaptability to different office workflows and comprehensive charting options. They value the affordability and robust reporting capabilities.
Users indicate customer support is responsive and helpful, making troubleshooting straightforward. They report the software is easy to learn and train new staff on, though some mention a learning curve when transitioning from other systems. Some feel the design is outdated and wish for improved multi-office patient search and web-based access.
Select to learn more
Who uses Open Dental?
Based on 87 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Open Dental's key features
Most critical features, based on insights from Open Dental users:
All Open Dental features
Features rating:
Open Dental alternatives
Open Dental
Starting from
No pricing info
ABELDent
Starting from
10
Per month
iDentalSoft
Starting from
295
Per month
Curve Dental
Starting from
No pricing info
Open Dental pricing
Value for money rating:
Starting from
No pricing info
User opinions about Open Dental price and value
Value for money rating:
To see what individual users think of Open Dental's price and value, check out the review snippets below.
Philippe J.
Dentist
Josh C.
Practice Manager
Open Dental integrations (5)
Integrations rated by users
We looked at 87 user reviews to identify which products are mentioned as Open Dental integrations and how users feel about them.
Integration rating: 5.0 (4)
“All the information from labor request in quotes.”
Diego T.
Director of Operations
Integration rating: 4.7 (4)
“Phone and paperwork, patient payments”
“Eaglesoft and Dental intelligence used to work together great, but stopped communicating properly and we were never able to resolve this. I do believe this problem was caused by DI and NOT be Eaglesoft.”
Brittany B.
Office manager
Integration rating: 4.3 (3)
“This is how we take our bonescans and panoramic images”
“They don't work together at all. Carestream is for imaging, like Xrays”
Gina B.
Patient Acquisition Specialist
Integration rating: 4.7 (3)
“We enjoy utilizing Weave. There are certain feature that do not work with Weave, which is a common issue with Denticon API integrations.”
Allison J.
COO
Integration rating: 5.0 (3)
“Adit allows us to use our office phone number whereas ChiroTouch Engage creates a new phone number to text from. Adit also allows us to receive messages in app to our cell phones so we are never missing calls/texts”
Kenneth B.
MGR
Open Dental customer support
What do users say about Open Dental customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Open Dental customer support.
Widely noted by reviewers, Open Dental’s customer support is fast, friendly, and easily accessible through multiple channels.
A few users mention occasional inaccurate advice or dislike the need to pay monthly for support.
Support options
Training options
To see what individual users say about Open Dental's customer support, check out the review snippets below.
“Soooo easy to use and if I cant find something I can quickly reach out to support for help”
Jennifer W.
Office Manager
“Best of all, their customer service is easily reachable by several different options and is fast and fantastic.”
Michelle K.
Financial Coordinator
Open Dental FAQs
Open Dental has the following typical customers:
Small Business, Large Enterprises, Freelancers, Mid-size Business
These products have better value for money
Q. What level of support does Open Dental offer?
Open Dental offers the following support options:
Chat, Phone Support, Email/Help Desk, FAQs/Forum
