PayScale Pricing, Features, Reviews & Comparison of Alternatives

PayScale

A modern compensation platform with built-in markert data.

4.13/5 (23 reviews)

PayScale overview

What is PayScale?

PayScale is a compensation management solution for gathering, analyzing, and utilizing compensation data to help businesses determine how to distribute their compensation budget. PayScale gathers real-time and historical salary data to allow businesses to create, track, and analyze their compensation strategy. The cloud-based system offers a range of modules including an Insight Lab, MarketPay compensation survey management tool, Team collaboration tool, and Data which offers PayScale Crowdsourced and PayScale Company Sourced data.

Depending on the needs of each company and the compensation situation of every user, PayScale provides a range of integrated online software solutions and salary survey data tools. PayScale Insight Lab provides salary survey management with robust visual analytics to display answers, and users can define the relevant data for their needs, whether it be crowdsourced data, company sourced data, or third party survey data. Insight Lab can also recommend the most relevant data sources for each business need and then allow users to drill down on the data that they choose.

PayScale MarketPay is a compensation survey data management tool which allows users to run analytics on survey data, and deliver visual reports or dashboards from a range of over 60 pre-built templates. PayScale MarketPay facilitates the import of survey data and export to survey publishers. Integration with Tableau allows users to create and customize data visualizations for partners or internal collaborators.

For managing the pay increase workflow, PayScale Team provides collaboration tools, increase justifications, promotion request management, custom pay increase workflows, and support for base pay, variable pay, bonuses, and equity. Meanwhile the PayScale Benchmark solution allows organizations to address data gaps by analyzing market compensation rates through crowdsourced salary profiles. Benchmark facilitates access to real-time data on compensation packages and pay trends in specific markets or position types, in order to ensure that salary offers are realistic and competitive.
www.payscale.com

Pricing

Pricing options
Subscription
Value for money
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Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
PayScale screenshot: Create data dashboards to share with collaborators or partnersPayScale OverviewPayScale screenshot: Reports can be customized and exported or printedPayScale screenshot: Track project and company budgets when planning compensation raises PayScale screenshot: Track compensation by employee and view increase recommendations for each team memberPayScale screenshot: Gain insight into salaries with interactive, real-time reportsPayScale screenshot: Benefit from powerful compensation survey management toolsPayScale screenshot: Management can access their dashboard to view to-do items and notificationsPayScale screenshot: Data on at-risk employees and market gaps can be gathered to aid with decision makingPayScale screenshot: View insights into compensation with crowd-sourced and company-sourced data

PayScale reviews

Value for money
Features
Ease of use
Customer support
  4.0
  3.9
  3.9
  3.9
Stephanie Opoku, SHRM-CP

Amazing team offering great data to help remain competitive with out compensation program

Used monthly for 2+ years
Reviewed 2018-04-06
Review Source: Capterra

All of our comp data in one place. We have employees in other states and PayScale comp experts helped us create labor markets for each area we have remote staff. This allowed us to have salary ranges applicable to those locations to ensure we were paying them relative to the COL vs. the DC market.

Pros
We have 125 jobs in our company and we were able to match all but two with this one system. These two were very niche to our industry and company so we are very pleased with that. The data is very comprehensive and made our salary structure review project very easy.

Cons
Some customization for us to be able to upload specialized job details would be helpful. We may find that other companies in similar industries have jobs that are hard to match.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jordan Nakabayashi

MarketPay works well, Insight Lab is TERRIBLE

Used weekly for 1-2 years
Reviewed 2020-02-24
Review Source: Capterra

We implemented the payscale platforms (insight lab first then moved to MarketPay when we realized how bad the Insight Lab product is) to store all of our external salary surveys in one place. We are able to run analytics off of the data directly in the platform. We previously housed all of the data in excel worksheets, so this has removed the need for massive spreadsheets.

Pros
The MarketPay product is easy to set up, create and pull reports, and manage from and administrator perspective. The UI is pretty basic without any bells and whistles, but the product works well to store compensation data and to report off of it. Ad hoc pricing is great for pulling data for new roles.

Cons
The MarketPay platform UI is pretty dated, but I don’t believe that takes away from the product. The Insight Lab platform is terrible for anyone who needs to price more than 50 or so jobs. The amount of manual work that must be done to match each job is ridiculous, and I don’t know why anyone would think the process is acceptable.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 6/10

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Tony Mok

PayScale

Used occasionally for 2+ years
Reviewed 2020-06-11
Review Source: Capterra

My overall experience with PayScale is wonderful and useful.

Pros
What I like about PayScale is that I can see what my compensation for my job should be. PayScale tells me the average wages for my job position.

Cons
There is no least about PayScale software. PayScale tell me what salary should my job be during the interview.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Deborah Shivers

Dissatisfied Customer

Used daily for 6-12 months
Reviewed 2019-11-21
Review Source: GetApp

Utilizing the software is great! The customer service in trying to talk to a person was terrible. They don't answer the phone. If you want to talk to someone they do not get back to you. If you get a person they lie and tell you that they will call you back and never do. The CUSTOMER SERVICE STINKS! I needed some additional service and had to go elsewhere to get it, because the customer service department failed to get back with me. Their webinars, they rush you through them as if they can't wait to get to finish and get you out of their hair. Another company I worked for we used Payscale exclusively and could not ask for better customer service. That is why when I came to my current organization, I recommended them for here. They must have received their customer model from a 4th world country. Get better customer service and answer your phones with a human being. I promise they do not get back with you.

Pros
The ease, functionality, and over job reviews

Cons
Does not allow you to put enough information in regarding the job duties and not enough job titles

Rating breakdown

Ease of use
Features

Likelihood to recommend: 0/10

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Janine Lyman

Know your value - it's invaluable!

Used daily for less than 6 months
Reviewed 2018-04-24
Review Source: Capterra

Self confidence, a vision for where I want to aim my career, and an abundance of resources.

Pros
From gaining confidence in your current job, embarking on a promotion, to looking for a new job... this is an invaluable resource!! Knowing your worth can be liberating and empowering. It can also give you the much-needed boost to get a certification that would significantly increase your worth. The career advice and informative materials on Payscale are a huge bonus to really get a grip on the current employment climate. Things are changing at a rapid pace and even if you start a new job now, chances are high that things will be very different in a few years if you are looking for a new opportunity again.

Cons
I was a little weary of having to put my current company's name in my report because I am part of a VERY small team and they would know it is me. I still get good information from the site without having a complete profile.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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PayScale pricing

Pricing options
Subscription
View Pricing Plans

Contact PayScale for pricing information.

PayScale features

Automatic Notifications
Customizable Reporting
Data Import/Export

API (523 other apps)
Activity Dashboard (442 other apps)
Activity Tracking (265 other apps)
Applicant Tracking (314 other apps)
Customizable Branding (306 other apps)
Employee Database (286 other apps)
Employee Management (351 other apps)
Employee Onboarding (250 other apps)
Employee Portal (253 other apps)
Employee Self Service (248 other apps)
Performance Management (244 other apps)
Real Time Reporting (261 other apps)
Recruitment Management (267 other apps)
Reminders (260 other apps)
Reporting & Statistics (452 other apps)
Self Service Portal (326 other apps)
Third Party Integration (355 other apps)

Videos and tutorials

Additional information for PayScale

Key features of PayScale

  • Analytics
  • Data management
  • "What If" scenarios
  • Automatic notifications
  • Benchmarking
  • Collaborative workspace
  • Customizable reporting
  • Customizable templates
  • Data visualization
  • Financial analysis
  • HR management
  • Market research
  • Payroll integration
  • Payroll management
  • Promotion request management
  • Real time analytics
  • Real time data
  • Search functionality
  • Training management
  • Trend analysis
  • Workflow management
  • Salary planning
  • Market analysis
  • Survey management
  • Visual analytics
  • Feedback collection
  • Budgeting
  • Data import/export
  • Salary history
  • Chat
  • Surveys & feedback
  • Business intelligence
  • Dashboard creation
  • Filtered views
  • Collaboration tools
View All Features

Benefits

THE RIGHT LEVEL OF DATA. Validated, built-in datasets let you know what companies just like you are paying for jobs, and unique skill based data to keep an eye on market trends for fast moving jobs.


BUILD A MODERN COMPENSATION STRATEGY AND STRUCTURE. Leverage smart software to develop a comp strategy that is best suited to your organization. A sound compensation strategy allows businesses to pay fairly and competitively while remaining focused on the bottom line. 


COMMUNICATE COMPENSATION WITH CONFIDENCE. PREVENT COSTLY TURNOVER. Conversations about pay can sometimes matter more than the pay itself. Easily communicate compensation to employees. Ensure employees understand what they are paid and why.


ENSURE PRICING IS ACCURATE FOR EVERY JOB. Reduce over-underpayment issues as you grow. Blend multiple data sources, including industry standard surveys with Insight Lab's built-in Company & Crowdsourced data, in a simple and visually friendly interface.