Perception Pricing, Features, Reviews & Comparison of Alternatives


Employee engagement surveys with sentiment analysis

4.5/5 (2 reviews)

Perception overview

What is Perception?

Perception by Ultimate Software is an employee feedback and engagement analysis tool which uses custom surveys to collect feedback from team members and gain real-time insight. Perception is powered by Xander, an advanced portfolio of artificial intelligence (AI) technologies, to give insights. Perception offers features such as machine learning and natural language processing in order to analyze employee feedback and generate visual analytics on employee sentiment and engagement.

With Perception, businesses can create custom surveys with a variety of question types including multiple choice and open-ended text input, depending on the type of data needed for analysis. Questions can be responded to by employees using a drag and drop interface to select the relevant answers. Surveys can be sent to employees in order to gain a better understanding of what each individual or team cares about and how the company culture could be adapted to better engage, motivate, and retain employees. Survey results can be analyzed and benchmarked to understand the effectiveness of teams, management, or the business as a whole.

Information gathered from employee surveys within Perception can be analyzed with natural language processing, machine-learning technology, and industrial-organizational psychology. Both structured and unstructured data can be analyzed in real time in order to better understand employee sentiment, emotions and values, as well as overall opinions on culture, performance, retention, and more within the company.


Pricing options
Value for money
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Business size



United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

Perception screenshot: Managers can view metrics on their team engagement based on survey responsesUltiPro Perception - Versatility Yields Tangible ResultsPerception screenshot: Managers can view comments and feedback from their team membersPerception screenshot: Team leaders can be assessed and scored based on their team's feedbackPerception screenshot: Employees can respond to survey questions using the drag and drop interfacePerception screenshot: Dashboards provide analytics based on survey responsesPerception screenshot: Get an overview of top responses for each question

Perception user reviews


Very good

Value for money
Ease of use
Customer support


Used monthly for less than 6 months
Reviewed 2019-04-11
Review Source: Capterra

Makes it easy for employees to give feedback in the form of a survey and at comments in text boxes.

There is nothing that I don't like about this software.

Rating breakdown

Ease of use

Likelihood to recommend: 10/10

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A very important tool for a small business for hiring, training, and planning.

Used daily for 6-12 months
Reviewed 2018-06-26
Review Source: Capterra

Made our business run more efficiently!

Time management feature, which was recently added, is incredibly helpful. Extremely user friendly, and support rocks! :)

While the value is there, it's pricey. Sometimes we needed a lot of help setting up workflows, but support, again, simply rocks! They walked us through it. Thanks Team !

Rating breakdown

Value for money
Ease of use
Customer support

Likelihood to recommend: 8/10

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Perception pricing

Pricing options
View Pricing Plans

Contact Ultimate Software for pricing information.

Perception features

Employee Management
Employee Self Service

API (566 other apps)
Activity Dashboard (504 other apps)
Activity Tracking (286 other apps)
Applicant Tracking (328 other apps)
Automatic Notifications (414 other apps)
Customizable Branding (326 other apps)
Customizable Reporting (314 other apps)
Data Import/Export (318 other apps)
Employee Database (315 other apps)
Employee Onboarding (263 other apps)
Employee Portal (270 other apps)
Performance Management (258 other apps)
Real Time Reporting (279 other apps)
Recruitment Management (289 other apps)
Reminders (278 other apps)
Reporting & Statistics (514 other apps)
Self Service Portal (369 other apps)
Third Party Integration (400 other apps)

Videos and tutorials

Additional information for Perception

Key features of Perception

  • Surveys
  • Cultural alignment
  • Artificial intelligence (AI)
  • Benchmarking
  • Business analysis
  • Custom forms
  • Data visualization
  • Employee management
  • Employee self service
  • Real time analytics
  • Real time data
  • Sentiment analysis
  • Survey management
  • Feedback collection
  • Drag & drop interface
  • Customizable questions
  • Performance appraisal
  • Custom fields
  • Surveys & feedback
  • Engagement analytics
View All Features


Collect feedback from employees, from the entire company or specific teams, in order to understand their sentiment, emotions, and opinions on topics such as engagement, company culture, management methods, and more.

Create customized questionnaires and surveys with tools for generating custom question types including multiple choice and open-ended text. The drag and drop interface can be used by employees to select the relevant answers.

Analyze both structured and unstructured data with features such as natural language processing and machine learning. View visual reports on metrics such as emotions, sentiment, leadership, promoter scores, and more.

Gain real-time insight into employee emotions, motivations, and satisfaction drivers in order to aid decision making in regards to employee satisfaction. Break down results into qualitative and quantitative feedback.

Benefit from Xander, Ultimate Software’s advanced portfolio of artificial intelligence technologies, to understand and analyze business trends.