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Q. Who are the typical users of Picnic?
Picnic is a gamification platform designed to help businesses drive customer loyalty and engagement through points, leaderboards, goal tracking, and more. With the Picnic BasKit and Picnic Platform packages, businesses can create and deploy customized gamification campaigns. Picnic BasKit provides users with a turnkey gamification and loyalty solution whist the Picnic Platform is designed specifically for developers to aid with the development and administration of gamification projects.
Typical customers
Platforms supported
Support options
Training options
Starting from
1000
/user
Per month
Starting from
79.95
Per month
Flat Rate
Value for money
4.6
/5
13
Starting from
1000
/user
Per month
Value for money contenders
Functionality
4.7
/5
13
Total features
59
5 categories
Functionality contenders
Overall Rating
4.7
/5
13
Positive reviews
100
%
9
4
0
0
0
Overall rating contenders
Juan Pablo G.
Information Technology and Services, 11-50 employees
Used weekly for 1-2 years
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Better than expected!
Picnic has helped to keep customers engaged by having enough fun mechanics that challenge them but help us achieve our business goals
While the integration is not difficult, it may take a few weeks to get the most out of Picnic
Jeff B.
Computer Software, 1-10 employees
Used daily for 1-2 years
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PUG is a solid combination of technology and subject matter expertise. They know engagement and how to create strong brand-customer relationships. Going with them was a good decision for us.
We found that other technologies we evaluated were too niche. We were looking for a solution that would enable us to solve broad engagement challenges across all our segments and channels. Their platform's flexibility in targeting our segments and moving them through key customer journeys was a critical factor in our decision. Scalability and integration were also important.
Onboarding took some time. In all fairness though, not their fault. We chose PUG for their flexibility in personalizing engagement across our segments. We understood that level of flexibility comes with some complexity in execution. Their team was great, though, in helping us ramp up the skills we needed to support ourselves longer term.
Andrea M.
Education Management, 51-200 employees
Used weekly for 6-12 months
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This gamification system is a great way to better understand engagement across a range of contexts. It is easy to use, with lots of features!
It is an expensive program, but once the investment is made and it is in use, the dividends will pay off!
Vamsi K.
Used other for 1-2 years
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We were able to provide impressive Gamification Systems to our Client, based on this product. The PugPharm team are very knowledgable in the Domain, and are very good at advising you about the overall Strategy for you gamification needs.
PugPharm provides a comprehensive end to end service to build Gamification into Products. Picnic is the product that is heart of this enterprise. Picnic helps you define Artefacts, Milestones, Rules that power your Gamification workflows. It scales very well to spikes in loads, and is easy to compose / edit the rules. The team behind the product is certainly the best thing about the product. The team does a good job at on-boarding you with the product, as well help you shape up your Game play aspects. We used Picnic to build Gamification Systems for our clients and the results have been very satisfactory. The team helps with functional aspects of your Gamification story and helps you build a good engagement platform.
The product is very blackbox style to begin with. The documentation can be improved a lot. More examples of using the product will also be useful, and give the users ability to understand product scope. The product we used was in a SaaS model. Hence any issues with the product should be taken care by the PugPharm team only. We certainly did not encounter any major breakages, but this model can be quite frustrating to fix issues.
Phillip D.
Nonprofit Organization Management, 1-10 employees
Used weekly for 1-2 years
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We've been using Picnic for almost 2 years now for our product that targets foster youth. We use it for badging and keeping track of rewards that our members have earned. We worked quite closely with the Picnic team and found them to be professional, helpful and timely. I would say that the model we worked on with them was different than their usual model, as we got into a lot of the development...
I think it's got a comprehensive feature set that works well overall with a lot of the engagement pieces we wanted for working with our members.
It's $$, but I would say that when we reviewed similar projects, it seemed to be cheaper than some and about the same as others. Still feels expensive as an ongoing license. However, they need recognize our project's non-profit status so that helped.