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Picnic

4.7
(13)

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Gamification for community engagement

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(2)

Picnic Pricing, Features, Reviews and Alternatives

Picnic FAQs

Q. What type of pricing plans does Picnic offer?

Picnic has the following pricing plans:
Starting from: $1000.00/month
Pricing model: Subscription

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Q. Who are the typical users of Picnic?

Picnic has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Picnic support?

Picnic supports the following languages:
English

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Q. Does Picnic support mobile devices?

Picnic supports the following devices:
Android, iPad, iPhone

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Q. Does Picnic offer an API?

Yes, Picnic has an API available for use.

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Q. What level of support does Picnic offer?

Picnic offers the following support options:
Phone Support, FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat

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Picnic product overview

Price starts from

1000

/user

Per month

What is Picnic?

Picnic is a gamification platform designed to help businesses drive customer loyalty and engagement through points, leaderboards, goal tracking, and more. With the Picnic BasKit and Picnic Platform packages, businesses can create and deploy customized gamification campaigns. Picnic BasKit provides users with a turnkey gamification and loyalty solution whist the Picnic Platform is designed specifically for developers to aid with the development and administration of gamification projects.

Key benefits of using Picnic

  • Gain a full overview of visitor behavior with Picnic’s user activity logs which track every interaction and monitor engagement to help users make more informed business decisions based on what works and what doesn't.

  • Create business intelligence reports using Picnic’s extensive reporting modules which allow users to gain insight into engagement psychology, user behavior, loyalty interactions, and more.

  • Integrate gamification tools with social media platforms such as Facebook and Twitter to allow users to benefit from social login, sharing, and milestones.

  • Manage campaigns from the Picnic back-office system which includes the tools to plan and configure gamification projects, schedule campaigns, and make tweaks to existing campaigns.

  • Benefit from the fully configurable Picnic engine which supports gamification in the form of points, badges, leaderboards, levelling, item gameplay, virtual economies, collection challenges, and more.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    FAQs/Forum
    24/7 (Live rep)
    Email/Help Desk
    Chat

    Training options

    In Person
    Documentation
    Webinars
    Live Online

    Not sure about Picnic? Compare it with a popular alternative

    Starting from

    1000

    /user

    Per month

    Free plan
    Free trial
    Pricing range

    Starting from

    79.95

    Per month

    Flat Rate

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
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    Picnic pricing information

    Value for money

    4.6

    /5

    13

    Starting from

    1000

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Picnic features

    Functionality

    4.7

    /5

    13

    Total features

    59

    5 categories

    Most valued features by users

    Reporting/Analytics
    Alerts/Notifications
    API
    Activity Tracking
    Real Time Reporting
    Customizable Branding
    Performance Management
    Customizable Templates

    Functionality contenders

    Picnic users reviews

    Overall Rating

    4.7

    /5

    13

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.33/10
    Rating distribution

    5

    4

    3

    2

    1

    9

    4

    0

    0

    0

    Pros
    The team helps with functional aspects of your Gamification story and helps you build a good engagement platform.
    This gamification system is a great way to better understand engagement across a range of contexts. It is easy to use, with lots of features.
    PUG is a solid combination of technology and subject matter expertise. They know engagement and how to create strong brand-customer relationships.
    Cons
    It is an expensive program, but once the investment is made and it is in use, the dividends will pay off.
    Hence any issues with the product should be taken care by the PugPharm team only. We certainly did not encounter any major breakages, but this model can be quite frustrating to fix issues.

    Overall rating contenders

    AvatarImg
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    Juan Pablo G.

    Information Technology and Services, 11-50 employees

    Used weekly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great gamification / customer engagement platform

    Reviewed a year ago

    Better than expected!

    Pros

    Picnic has helped to keep customers engaged by having enough fun mechanics that challenge them but help us achieve our business goals

    Cons

    While the integration is not difficult, it may take a few weeks to get the most out of Picnic

    JB
    AvatarImg

    Jeff B.

    Computer Software, 1-10 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    New and better way to think about engagement

    Reviewed 2 years ago

    PUG is a solid combination of technology and subject matter expertise. They know engagement and how to create strong brand-customer relationships. Going with them was a good decision for us.

    Pros

    We found that other technologies we evaluated were too niche. We were looking for a solution that would enable us to solve broad engagement challenges across all our segments and channels. Their platform's flexibility in targeting our segments and moving them through key customer journeys was a critical factor in our decision. Scalability and integration were also important.

    Cons

    Onboarding took some time. In all fairness though, not their fault. We chose PUG for their flexibility in personalizing engagement across our segments. We understood that level of flexibility comes with some complexity in execution. Their team was great, though, in helping us ramp up the skills we needed to support ourselves longer term.

    AM
    AvatarImg

    Andrea M.

    Education Management, 51-200 employees

    Used weekly for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    Great way to explore engagment

    Reviewed 2 years ago
    Pros

    This gamification system is a great way to better understand engagement across a range of contexts. It is easy to use, with lots of features!

    Cons

    It is an expensive program, but once the investment is made and it is in use, the dividends will pay off!

    AvatarImg
    AvatarImg

    Vamsi K.

    Used other for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

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    Picnic is the best product to build rich Gamification aspects into your product

    Reviewed 5 years ago

    We were able to provide impressive Gamification Systems to our Client, based on this product. The PugPharm team are very knowledgable in the Domain, and are very good at advising you about the overall Strategy for you gamification needs.

    Pros

    PugPharm provides a comprehensive end to end service to build Gamification into Products. Picnic is the product that is heart of this enterprise. Picnic helps you define Artefacts, Milestones, Rules that power your Gamification workflows. It scales very well to spikes in loads, and is easy to compose / edit the rules. The team behind the product is certainly the best thing about the product. The team does a good job at on-boarding you with the product, as well help you shape up your Game play aspects. We used Picnic to build Gamification Systems for our clients and the results have been very satisfactory. The team helps with functional aspects of your Gamification story and helps you build a good engagement platform.

    Cons

    The product is very blackbox style to begin with. The documentation can be improved a lot. More examples of using the product will also be useful, and give the users ability to understand product scope. The product we used was in a SaaS model. Hence any issues with the product should be taken care by the PugPharm team only. We certainly did not encounter any major breakages, but this model can be quite frustrating to fix issues.

    PD
    AvatarImg

    Phillip D.

    Nonprofit Organization Management, 1-10 employees

    Used weekly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

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    PICNIC has been great for our product

    Reviewed 6 years ago

    We've been using Picnic for almost 2 years now for our product that targets foster youth. We use it for badging and keeping track of rewards that our members have earned. We worked quite closely with the Picnic team and found them to be professional, helpful and timely. I would say that the model we worked on with them was different than their usual model, as we got into a lot of the development...

    Pros

    I think it's got a comprehensive feature set that works well overall with a lot of the engagement pieces we wanted for working with our members.

    Cons

    It's $$, but I would say that when we reviewed similar projects, it seemed to be cheaper than some and about the same as others. Still feels expensive as an ongoing license. However, they need recognize our project's non-profit status so that helped.

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