Poka Pricing, Features, Reviews & Comparison of Alternatives

Poka

Communication & training solutions for manufacturers

4.71/5 (14 reviews)

Poka overview

What is Poka?

Poka is a knowledge management and training platform built for manufacturers of every size that enables training, knowledge sharing and troubleshooting right on the factory floor. Workers get access to a standardized knowledge base of procedures, guides, solutions, and settings related to the organization’s workstations, production lines, and equipment, directly from their smartphone or tablet.

Poka facilitates collaboration between shifts and departments in order to help workers quickly find solutions to factory floor issues. Workers can benefit from collective expertise by sharing their knowledge to help immediately solve problems at the most critical times. Users are able to focus on important events by keeping up-to-date on the factory in real time via the factory feed and simplify daily operations, from management tasks to production processes. Organizations can invite each employee to share information through Poka’s communication channels, enabling them to add comments to posts, assign tasks, and mention others in comments and posts in order to bring issues or questions to their attention.

A log of events helps identify previous problems related to particular equipment, products, or workstations, and recurring equipment problems can be resolved by reviewing its solution history. Poka enables organizations to standardize operating procedures as well as train employees using training guides which include pictures, videos, and informative text files. All employee training progress can be tracked via a visual dashboard. Poka's skills matrix helps users manage their team at a glance with real time status updates to ensure entire coverage of required skills. All informational content can be validated by various approval groups such as health and safety, production, quality, and engineering to stay compliant.
www.poka.io

Pricing

Pricing options
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English, Arabic, Chinese (Simplified), Chinese (Traditional), Dutch and 6 other languages, French, German, Polish, Portuguese, Russian, Spanish
Poka screenshot: Use Poka guides, documents, texts and links to external content and classes to build useful training programs for each skillPokaPoka screenshot: Train employees quickly and effectively with the help of pictures and videosPoka screenshot: Follow factory work in real time, and simplify day-to-day operations by focusing on important events, from management to production Poka screenshot: Train employees quickly and effectively with the help of pictures and videosPoka screenshot: Manage the team at a glance with real time status updates and endorse skillsPoka screenshot: Quickly find solutions to problems by sharing employees' expertisePoka screenshot: Establish a custom training program for each employee and track their progress with the help of a visual and detailed dashboardPoka screenshot: Ensure complete coverage of employees’ skills, from mandatory certifications to day-to-day basics with the skills matrixPoka screenshot: Keep track of mandatory and recurrent training and certifications with the automatic notification systemPoka screenshot: Assign relevant skills to employees by job title and/or location

Poka reviews

Excellent
10

Very good
4

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.6
  4.5
  4.8
  4.8
Normand Champagne

A perfect match with our needs

Used daily for 1-2 years
Reviewed 2018-04-26
Review Source: Capterra

Communication is way more efficient, technical and precise.

Pros
Both SOP videos and Plant live feed. Much more efficient to keep up to date the SOP's and the Plant live feed brings better communication between everyone.

Cons
Can be sometimes tough to track back an old post. When an employee mention that he posted a request 3 or 4 months ago and nothing has changed, I'd rather assigned this old post than publish a new one. I wihs we could track them with few key words.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Richard Gagne

Very useful tool. Deliver the promises.

Used daily for 2+ years
Reviewed 2018-05-10
Review Source: Capterra

true engagement from the employee. Better Shop floor visibility. Capacity to communicate easily and reach rapidly all members of the organization in a bottom-up and top down approach from all level of the organization

Pros
Help on the shop floor visibility and knowledge management. Easiness of use. 21st Century technology that help us get rid of the procedure on paper that nobody is reading. A lot of possibility to go further with the tool.

Cons
The change management it represents within the organization. The adopting curve is well applicable here. The early adopters will get in fastly but you need to find a way of bringing aboard everybody to use it and this is a human challenge.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Rob Strong

Poka is an extremely valuable tool.

Used daily for 6-12 months
Reviewed 2018-05-09
Review Source: Capterra

Communication, great training, a capture of our problems and solutions.

Pros
Easy to use with very little training needed. Allows tracking of progress and easily audit who is up to date with guides. A great way to track problems and record history.

Cons
Check lists, or shift reports are not easily tracked. Could use an archive for reports and equipment checks. Would be nice to have guides outside of the work station like a library index

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Pierre-Denis Faucher

Excellent software for internal corporate communication and factory training.

Used daily for 2+ years
Reviewed 2018-05-23
Review Source: Capterra

Pros
Using Poka improves communication between departments and between shifts. The know-how of older employees can be passed on to the new ones and this facilitates training. Also, with Poka, floor employees have a great way to communicate their issues and challenges to their workstations.

Cons
It is difficult to measure the return on investment of such software. It's a long-term process that takes time to measure the benefits.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Pierre Jauvin

It has been growing pains with an excellent team and product but it is worth it

Used daily for 2+ years
Reviewed 2018-05-09
Review Source: Capterra

Pros
Ease of use, documentation capacity and streamlining communications have been key features for us. Possibility to compartiment information's also very useful.

Cons
As I said we started at the beginning of the process so we grew with it, we may have tried to use too many features at once in our context. Poka had refined its support.

Rating breakdown

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Ease of use
Features
Customer support

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Poka features

API

Activity Dashboard (443 other apps)
Activity Tracking (265 other apps)
Applicant Tracking (315 other apps)
Automatic Notifications (388 other apps)
Customizable Branding (306 other apps)
Customizable Reporting (300 other apps)
Data Import/Export (292 other apps)
Employee Database (286 other apps)
Employee Management (351 other apps)
Employee Onboarding (250 other apps)
Employee Portal (253 other apps)
Employee Self Service (248 other apps)
Performance Management (244 other apps)
Real Time Reporting (261 other apps)
Recruitment Management (268 other apps)
Reminders (260 other apps)
Reporting & Statistics (453 other apps)
Self Service Portal (326 other apps)
Third Party Integration (356 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Poka

Key features of Poka

  • Collaboration
  • Discussion boards
  • Learning management (LMS)
  • Quality management
  • Production scheduling
  • Manufacturing execution
  • Mobile learning
  • Social learning
  • Employee training
  • iOS and web app
  • Factory feed
  • Multi-language
  • Comment on posts
  • Assign tasks
  • @mentions
  • News subscription
  • History of events
  • Real time data
  • Pictures and videos
  • Training guides
  • Troubleshooting
  • Add photo and text files to videos
  • Approval system
  • Content accessibility configuration
  • File management
  • Custom training programs
  • Certifications and revision
  • Content approval
  • Notifications
  • Performance indicators
  • Scanner
  • Multi-language
  • Secure data
  • One-click updates
  • Content management
  • Safety management
  • Self-learning
  • Blended learning
  • Skills tracking
  • Certification management
  • Cataloging / categorization
  • Guided problem solving
  • Asynchronous learning
  • Document management
View All Features

Benefits

Access real-time information and limit daily and recurring problems that can cause delays and costs for operations with Poka.

Reduce the risk of accidents by training employees correctly with accurate safety requirements. Post regular reminders to the factory feed so that employees are aware of safety procedures on a daily basis.

Achieve objectives in terms of standards, quality, and regulations by standardizing factory processes, reduce losses and returns, and increase the compliance rate.

Optimize daily operations by assigning maintenance tasks to the appropriate people and follow-up with ease.

Promote collaboration within the factory between departments and shifts with Poka's tools for communication and collaboration.