Poka is a knowledge management and training platform built for manufacturers of every size that enables training, knowledge sharing and troubleshooting right on the factory floor. Workers get access to a standardized knowledge base of procedures, guides, solutions, and settings related to the organization’s workstations, production lines, and equipment, directly from their smartphone or tablet.
Poka facilitates collaboration between shifts and departments in order to help workers quickly find solutions to factory floor issues. Workers can benefit from collective expertise by sharing their knowledge to help immediately solve problems at the most critical times. Users are able to focus on important events by keeping up-to-date on the factory in real time via the factory feed and simplify daily operations, from management tasks to production processes. Organizations can invite each employee to share information through Poka’s communication channels, enabling them to add comments to posts, assign tasks, and mention others in comments and posts in order to bring issues or questions to their attention.
A log of events helps identify previous problems related to particular equipment, products, or workstations, and recurring equipment problems can be resolved by reviewing its solution history. Poka enables organizations to standardize operating procedures as well as train employees using training guides which include pictures, videos, and informative text files. All employee training progress can be tracked via a visual dashboard. Poka's skills matrix helps users manage their team at a glance with real time status updates to ensure entire coverage of required skills. All informational content can be validated by various approval groups such as health and safety, production, quality, and engineering to stay compliant.