Shiftboard Pricing, Features, Reviews & Comparison of Alternatives

Shiftboard Reviews

Shiftboard

Employee scheduling, absence & time tracking, and reporting

4.45/5 (56 reviews)
1,023     4,860

Shiftboard is an online scheduling system suitable for use by businesses, municipal governments, educational institutions, and nonprofit organizations to schedule volunteers, interns, contractors, employees, and flexible or part-time staff. The system can be used in a variety of industries, including call centers, hospitality and event management, healthcare (nursing, assisted living, and pharmacies), security services, retail, food and beverage, driver and logistics, and more.

Shiftboard enables users to set up custom data fields for collecting and tracking employee information, such as immunization dates, certifications, vehicle types, and fluent languages, which can be used for communication, auto-scheduling, reporting, and to manage compliance, with automated alerts in advance of expiration dates to prevent staff becoming non-compliant. The worker database can also be used to record training dates, employee skills, waivers, preferences, timestamped manager notes, gear sizes, resumes, and more. Workers can be allowed to set their own availability in the database, which along with overtime restrictions and seniority can be used as a basis for auto-scheduling.

Shiftboard allows users to schedule shifts individually on the online calendar, or in bulk by month or season, with workers able to confirm shifts in real time. The calendar can be viewed, downloaded, and printed by hour, day, week, or month, with shifts color-coded based on whether they are open or confirmed. Shift confirmations and reminders are automatically sent, and urgent messages can be sent out by email or SMS to teams or the organization as a whole, or posted on the online message board.
www.shiftboard.com

Shiftboard Reviews (56)

Latest reviews

 Connor was great!

Here is my rave review for him! I had several "big" questions and he helped me out in 10 minutes to fix them all.

Read the full review
Reviewed 27th of January by Claire Holtz

 

 Shiftboard

Shiftboard helps ease our scheduling of our live event production techs. We have many pieces moving each day with live events and concerts and we can really get detailed in the posting information we need to share with our staff. We use multiple headliners with multiple positions each day and it ...

Read the full review
Reviewed 8th of December, 2016 by Danielle Holmes

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Shiftboard Category Leaders

Reviews
Integrations
Mobile
Media
Security

#15 in Employee Scheduling

View full ranking
43
13
6
15
9

#20 in Workforce Management

View full ranking
40
15
5
14
6

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

Shiftboard Screenshots (6)

Shiftboard screenshot: Shiftboard includes iOS and Android apps for all usersShiftboard screenshot: Employees can clock in and clock out through Shiftboard's mobile appsShiftboard screenshot: Shifts in Shiftboard are color-coded based on whether they are open or filledShiftboard screenshot: Managers can add custom fields in Shiftboard to track certifications, licenses, immunizations, and more; plus their expiration dates and alert staff and manager of impending expirations.Shiftboard screenshot: Shiftboard can report in real time on schedule coverage, sum hours of staff, and moreShiftboard screenshot: Workers can set their availability and more with customizable profiles in Shiftboard.

Security and privacy

Encryption

Yes
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

No
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
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Specifications

Intended Users
Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business
Devices Supported
Android, iPhone-iPad, iPhone, Mac, Windows, Web-based, iPad, Mobile Web App
Supported Countries
Australia, Canada, Mexico, United Kingdom, United States
Supported Languages
English
Support Options
FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials

Shiftboard Pricing

Starting from: $1.00/month
Pricing model: Subscription

Pricing is based on the number of people to be stored in the Shiftboard database, and the number of active users per month.

Lite: $45/month (paid annually), $55/month (paid monthly) - up to 50 users.

Standard: $120/month (annually), $150/month (monthly)

Plus: $276/month (annually), $345/month (monthly)

Competitors Pricing

eCoordinator

Starting from: $2500.00/year
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Snap Schedule

Pricing model: One-time License
Free Trial: Available (No Credit Card required)

GoExpo

Starting from: $3500.00/month
Pricing model: Subscription

Users who visited Shiftboard also visited

Key Features of Shiftboard

  • Single Sign-On (SSO)
  • File uploads
  • Team documents
  • Email-to-SMS alerts
  • Customizable branding
  • Availability tools
  • Maps and locations
  • Event and project tracking
  • Finance & payroll tools
  • Timeclock/timesheet
  • Job board
  • Custom scheduling fields
  • Applicant & onboarding workflow tools
  • Auto-scheduling
  • Automated shift reminders
  • Web registration forms
  • Ad hoc reporting
  • Advanced profile tracking
  • Account score/ranking
  • Tradeboard
  • Time off request & approval tools
  • Client tracking
  • Department tracking
  • Shift color-coding
  • Group messaging
  • Automated shift confirmations
  • Time-stamped manager notes

Benefits

Custom data fields can be set up, allowing users to track information such as certifications, immunization dates, and fluent languages, which can then be used for auto-scheduling, alerts, communications, reporting, and compliance management.

Workers can set their own availability, with specific start and end dates, or throughout open-ended date ranges.

Worker database can be used to record certifications, training dates, skills, waivers, preferences, availability, manager notes with timestamps, resumes, and more.

Shifts can be scheduled individually, or in bulk by month or season, with hour, day, week, and month views of the schedule.

Schedules can be automatically generated, with scheduling rules based on availability, seniority, or overtime restrictions.

Urgent messages can be sent to teams, or the whole organization, by email or SMS, and announcements can be posted to an online message board.

Reports can be run on schedule status, worker database, coverage of a specified date range, sum hours by location, worker, or team, and more.

Alternatives to Shiftboard

Videos

Claire Holtz

Connor was great!

27/01/2017

Here is my rave review for him! I had several "big" questions and he helped me out in 10 minutes to fix them all.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Danielle Holmes

Shiftboard

08/12/2016

Shiftboard helps ease our scheduling of our live event production techs. We have many pieces moving each day with live events and concerts and we can really get detailed in the posting information we need to share with our staff. We use multiple headliners with multiple positions each day and it is clear and easy to understand.

Pros

It's easy for a bulk upload of multiple positions across different call times and locations.

Cons

Sometimes the detailed side of options gets finicky but customer support is great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
So Jung

Shift board accessibility

08/12/2016

Shiftboard is an excellent source to keep track of staff availability. We have a smaller staff than most other organizations but I can imagine shiftboard being incredibly useful for all types of organizations.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Caine Dutton

Great services!

08/12/2016

My company has used Shiftboard for about a year and a half now for Per Diem scheduling and since this time out overall efficiency in this area has improved immensely. The system is very easy to use and staff, to Managers alike, are pleased with the consistency this system has provided for scheduling needed.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Lisa Pond

Way to go Shiftbaord!

02/12/2016

I love working with Shiftboard. It has made my job so much easier. I will be calling soon to sign up for 2017.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Patti Tucker

Great So Far !

01/12/2016

I used to use Shiftboard on a daily basis, then my position changed and I used it once a month or so. I will be using it on a daily basis again soon, so I have been getting familiar with it once again. Love how easy it is to maneuver through. More functions than I will use (right now) but good they are there if needed. I called customer service a few times in the past. ALWAYS fast friendly and ready to help in any way. Looking forward to digging back in and trying all of the features!

Pros

Very user-friendly

Cons

I have not found any cons.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brandi Ross

Amazing program!

01/12/2016

I have been VERY pleased with the overall quality of the Shiftboard. It is extremely user friendly, the layout is clean and easy to navigate and it has always functioned perfectly for me!

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Allison Mayer

Great help for scheduling

30/11/2016

Mostly I like using Shiftboard. I am sometimes frustrated by the limits set by the system, I would like to be able to limit people able to remove conflict and OT limits. I would to be able to add and change tabbed items in the profile.

Pros

The ability to share information about relief staff.

Cons

Some of the limits set on what the system administrator can do.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lisa  Natividad

We Love It!

30/11/2016

We are non profit educational program who searched long and hard for this type of program. Shiftboard turns out to be one of the very few of its kind and we absolutely love it! Great program! Great Value! Super Customer Service!

Pros

Secure and user friendly. Great value. Excellent customer support and service

Cons

Mobile application needs work

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Amy Meyer

Shiftboard has changed our business.

30/11/2016

Before Shiftboard our student wait staff signed up for shifts manually. Unfortunately they often forgot they signed up for a shift. Now they sign up have a central place to sign up, see their shifts, and they get reminders sent to their email. Plus I can communicate to the whole group at once. Last minute change in count and I can get more wait staff with one broadcast message.

Pros

Too many to list Easy to use, can see all my events/staff in one place etc.

Cons

Would like to be able to manage the trade feature on the daily instead of the whole shift from the creation of the event.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more