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Shiftboard is a cloud-based solution providing on-line access to scheduling and workforce managing information from anywhere on any device. Shiftboard is uniquely built for hourly workforces where scheduling, real-time communication, and responding to change are at the core of day-to-day operations. Shiftboard provides employee scheduling integrated with time and attendance software and applicant tracking and onboarding functionality. Thousands of customers choose Shiftboard to help lower labor costs, increase worker productivity, and decrease employee turnover.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.4
/5
236
Starting from
No pricing info
Value for money contenders
Functionality
4.3
/5
236
Total features
84
8 categories
Functionality contenders
Overall Rating
4.4
/5
236
Positive reviews
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Anonymous Reviewer
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Shelly Ann C.
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Patti K.
Overall rating contenders
Chris E.
Verified reviewer
Used daily for 2+ years
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I like the various search perimeters for report running. This is a great user friendly system that's easy to teach.
The Salesforce.com customer base is predominantly B2B. The CRM software is not nearly as well oriented to the B2C industry.Surprisingly, Salesforce.com generally doesnt provide a Service Level Agreement (SLA) for its cloud service unless the customer requests and negotiates it. Even then, SLAs are inconsistent from customer to customer and fall below uptime guarantees of primary SaaS CRM competitors.
Alexander O.
Verified reviewer
Security and Investigations, 10,001+ employees
Used daily for less than 6 months
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Overall, it is a passable scheduling tool. Having worked with Deputy previously, I am finding the overall user experience somewhat disappointing. Since the program is not integrating with our payroll system at this time, I am reviewing it solely on the grounds of it's use as a tool for communicating schedules to my staff, and keeping track of who I have working. In this respect it is just adequate....
- Cost effective. - Shiftboard accounts receivable is willing to work with you on billing times. - Good array of features and tools. - Very good features for bulk assignments and automated help generating a schedule. (Good for large organizations or new sites needing a schedule generated.)
- Visualizations available for the calendar leave something to be desired. - Interface and controls are not the most user friendly I've seen. - Help documentation and live customer assistance is disappointing or non-existent. - Glitches and uncooperative UI elements have occurred more often than I'm used to.
Shari H.
Retail, self-employed
Used daily for 1-2 years
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I love that I can go in and schedule my own hours and put up commits on the tradeboard if they cannot be honored. I also like that I can go into the tradeboard section and take commits if I want to work them at any time of day.
I do not like that it sometimes goes under maintenance and does not allow me or sometimes others to set hours or take commits for a long period of time. That is not convenient for business owners or independent contractors when they are trying to grow their invoicing and their businesses.
Tiffany A.
Staffing and Recruiting, 5,001-10,000 employees
Used daily for 6-12 months
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Once you have a handle on it, it is an EXTREMELY useful tool for a manager to have. Customizing/designing your company or teams unique Shifboard experience is a daunting task, and training new users is a lengthy process. BUT if you have the bandwidth to take on those two things, it is an investment worth making.
You can pretty much do anything with Shiftboard. Ideal for managers with a large number of working employees and/or managing complex shift schedules. Also great for mass communication with all employees or specific groups. Flexible scheduling - manager can assign shifts and/or employees can sign up to work shifts. Employees can use Shiftboard to request time off, call in sick or give up a shift and it will automatically notify all other active employees assigned to that same team that a shift is up for grabs. You can also upload shift schedules from Excel into Shiftboard.
SO MANY OPTIONS - it can get really confusing and convoluted and is really complicated to learn/train new users (even when you are pretty tech-savvy). Employees have to opt-in for text messaging on their end (and I understand why, it is just frustrating) or you cannot text them through Shiftboard. It is very particular in it's functionalities - if any step (even as small as checking an optional box is not checked) in any given process is missed/incorrect, the entire schedule will be off, and you won't know until you finish and look at the calendar. Then you have to go back in and figure out what went wrong.
Steven B.
Verified reviewer
Music,
Used daily for 1-2 years
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It really organizes our musicians extremely well, we have very little confusion now.
This helps us organize all of our contractors and employees. It gets them all onboard pretty easy and has a lot of powerful tools that have made running our organization much easier. We tried a LOT of different products and this one was the only one that really met all our needs to get everyone scheduled and organized, it is an amazing value for the price they charge us.
I wish it was easier to sync with 3rd party apps. The good part is making a .csv of data is super fast and easy but I would still like to see it play nice with other products.
Q. What type of pricing plans does ScheduleFlex offer?
ScheduleFlex has the following pricing plans:
Pricing model: Subscription
Q. Who are the typical users of ScheduleFlex?
ScheduleFlex has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does ScheduleFlex support?
ScheduleFlex supports the following languages:
English
Q. Does ScheduleFlex support mobile devices?
ScheduleFlex supports the following devices:
Android, iPad, iPhone
Q. Does ScheduleFlex offer an API?
Yes, ScheduleFlex has an API available for use.
Q. What level of support does ScheduleFlex offer?
ScheduleFlex offers the following support options:
FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat, Phone Support