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ScheduleFlex

4.4
(238)

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Smarter workforce scheduling

(19)

ScheduleFlex Pricing, Features, Reviews and Alternatives

ScheduleFlex FAQs

Q. What type of pricing plans does ScheduleFlex offer?

ScheduleFlex has the following pricing plans:
Pricing model: Subscription

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Q. Who are the typical users of ScheduleFlex?

ScheduleFlex has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business

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Q. What languages does ScheduleFlex support?

ScheduleFlex supports the following languages:
English

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Q. Does ScheduleFlex support mobile devices?

ScheduleFlex supports the following devices:
Android, iPad, iPhone

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Q. Does ScheduleFlex offer an API?

Yes, ScheduleFlex has an API available for use.

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Q. What level of support does ScheduleFlex offer?

ScheduleFlex offers the following support options:
FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat, Phone Support

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ScheduleFlex product overview

What is ScheduleFlex?

Shiftboard is a cloud-based solution providing on-line access to scheduling and workforce managing information from anywhere on any device. Shiftboard is uniquely built for hourly workforces where scheduling, real-time communication, and responding to change are at the core of day-to-day operations. Shiftboard provides employee scheduling integrated with time and attendance software and applicant tracking and onboarding functionality. Thousands of customers choose Shiftboard to help lower labor costs, increase worker productivity, and decrease employee turnover.

Key benefits of using ScheduleFlex

  • Optimized scheduling. Build schedules to match your business rules. We work with you to configure profiles, teams, and schedule rules to meet your most complex scheduling challenges. When you build your schedule, Shiftboard automatically looks at worker availability and overtime so that schedulers don’t accidently schedule someone who is unavailable, or over schedule or under schedule people.

  • Real-time communication. When assigning or publishing shifts for pickup, people are automatically notified. Automated reminders help reduce missed shifts.

  • Demand planning. Use historical data to forecast and create shifts to align with expected demand. Use this information to optimize your schedule and control labor costs by matching schedules to customer and sales demands to prevent overtime and over-staffing.

  • Mobile. Your mobile hourly workforce can access and manage their schedule form any device. They can use their favorite browser or use and android or iPhone app.

  • Enterprise grade scale and high availability. Whether you have 100 user or 100,000 users Shiftboard scales for your business. Our high availability SLA’s keep your business running.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    24/7 (Live rep)
    Knowledge Base
    Email/Help Desk
    Chat
    Phone Support

    Training options

    In Person
    Documentation
    Live Online
    Webinars
    Videos

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    Why am I seeing this?

    ScheduleFlex pricing information

    Value for money

    4.5

    /5

    238

    Starting from

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    Pricing options

    Free plan
    Subscription
    Free trial
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    Value for money contenders

    ScheduleFlex features

    Functionality

    4.3

    /5

    238

    Total features

    81

    9 categories

    Most valued features by users

    Reporting/Analytics
    Self Service Portal
    Third Party Integrations
    Alerts/Notifications
    API
    Customizable Reports
    Employee Database
    Reminders

    Functionality contenders

    ScheduleFlex users reviews

    Overall Rating

    4.4

    /5

    238

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.85/10
    Rating distribution

    5

    4

    3

    2

    1

    119

    103

    10

    2

    4

    Pros
    Once you have a chance to work with it, it makes staffing a breeze. The customer service is fantastic and receptive to all questions.
    Great service, user friendly and easy to navigate. The tech support is easy and they help you out right away.
    Very supportive support team and readily available whenever we required any help. All our feedbacks were heard and acted upon them at the earliest which was very impressive.
    Cons
    The texting feature is too expensive and what was told to me in the beginning is not what is being charged.
    Time clock is a bit of an issue for the staff, majority of time it give problems and staff is unable to clock in or out of their shift.
    The receipt of multiple emails from multiple people is overwhelming. I know that can be modified from the user end, but it is still obnoxious.

    Overall rating contenders

    AR
    AvatarImg

    Verified reviewer

    Events Services, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Manage our bar staff

    Reviewed 5 years ago
    Pros

    This is a great tool to manage our bar staff! We have a lot of part time teachers and this helps bring transparency.

    Cons

    I don't have anything negative to say! It's worked great for us for a long time.

    AR
    AvatarImg

    Verified reviewer

    Events Services, 11-50 employees

    Used other for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    Shiftboard is a powerful, albeit clunky, tool for scheduling staff and volunteers

    Reviewed 5 years ago

    A couple of the events I currently work on used to use Shiftboard to schedule and communicate with large volunteer groups. While it definitely accomplished all the tasks we needed, the interface is dated and there are better tools available for less money.

    Pros

    Shiftboard is a feature-heavy scheduling tool that, in the right hands, can streamline scheduling and staffing processes immensely for managers. Feature highlights include: - Bulk adding tools allow managers to work with large groups of staff at once if need be - Flexible reporting tools that allow you to easily manipulate data (their reports are the feature I miss most) - Customer service team is receptive to changes and helpful in troubleshooting issues - Shift swapping and empty shift features allows staff to easily manage their own schedules

    Cons

    My biggest complaint about Shiftboard when it was our primary scheduling software was that it felt clunky and dated. - Price point is a good bit higher than competing systems - Steep learning curve for new users - easy to be overwhelmed by features and a crowded dashboard - Can be slow and/or cumbersome to accomplish repetitive tasks. - Interface is dated and looks like it's out of the mid-2000s

    AR
    AvatarImg

    Verified reviewer

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Works much better on a computer than mobile version.

    Reviewed 6 years ago

    easy to coordinate schedules from multiple groups and multiple events

    Pros

    Intuitive to use, simple layout. The calendar view makes it easy to check out all of the events for groups at a glance. The shared view makes it easy to check who has signed up for an event.

    Cons

    At time the software bogs down, especially at time of high usage. Mobile use is difficult since the page layout makes it difficult to read and navigate between the sections easily.

    JR
    AvatarImg

    Joe R.

    Hospitality, 501-1,000 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    Shiftboard makes scheduling easy

    Reviewed 7 years ago

    In event staffing things change quickly and having a scheduling software that was easy to use was a must. Most solutions in the scheduling space to not compare to Shiftboard on the ability to change time/location/uniform/client/event details all from your phone. Currently I manage a staff list of over 500 and I could not it without Shiftboard.

    Pros

    Straightforward -- Even though there are help FAQs and videos, they are not needed, the interface is self explanatory. Reporting -- They will customize reports for you but the basic reports export to PDF or Excel for easy editing. Cost -- Only billing on actually scheduled versus active makes this perfect for companies with seasonal schedules

    Cons

    A little cleaning up of the interface and some "right click" improvements would be welcome

    AR
    AvatarImg

    Verified reviewer

    Food & Beverages, 1,001-5,000 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Conveniently Simple

    Reviewed 6 years ago
    Pros

    I like the fact that paper is obsolete, people have the information exactly when they need and can request time off from their kitchen table, when their are with their families and don't have to wait until the Human Resource Office opens on Monday Morning.

    Cons

    I wish I would integrate with a physical time clock that we use at our particular site. I wish it had a dialer function. That would call people with their schedule and record whether the person actually picked up or if it went to voicemail.

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