App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

ScheduleFlex Pricing, Features, Reviews and Alternatives

ScheduleFlex product overview

What is ScheduleFlex?

Shiftboard is a cloud-based solution providing on-line access to scheduling and workforce managing information from anywhere on any device. Shiftboard is uniquely built for hourly workforces where scheduling, real-time communication, and responding to change are at the core of day-to-day operations. Shiftboard provides employee scheduling integrated with time and attendance software and applicant tracking and onboarding functionality. Thousands of customers choose Shiftboard to help lower labor costs, increase worker productivity, and decrease employee turnover.

Key benefits of using ScheduleFlex

  • Optimized scheduling. Build schedules to match your business rules. We work with you to configure profiles, teams, and schedule rules to meet your most complex scheduling challenges. When you build your schedule, Shiftboard automatically looks at worker availability and overtime so that schedulers don’t accidently schedule someone who is unavailable, or over schedule or under schedule people.

  • Real-time communication. When assigning or publishing shifts for pickup, people are automatically notified. Automated reminders help reduce missed shifts.

  • Demand planning. Use historical data to forecast and create shifts to align with expected demand. Use this information to optimize your schedule and control labor costs by matching schedules to customer and sales demands to prevent overtime and over-staffing.

  • Mobile. Your mobile hourly workforce can access and manage their schedule form any device. They can use their favorite browser or use and android or iPhone app.

  • Enterprise grade scale and high availability. Whether you have 100 user or 100,000 users Shiftboard scales for your business. Our high availability SLA’s keep your business running.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    24/7 (Live rep)
    Knowledge Base
    Email/Help Desk
    Chat
    Phone Support

    Training options

    In Person
    Documentation
    Live Online
    Webinars
    Videos

    ScheduleFlex pricing information

    Value for money

    4.4

    /5

    236

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    ScheduleFlex features

    Functionality

    4.3

    /5

    236

    Total features

    84

    8 categories

    Most valued features by users

    Reporting/Analytics
    Self Service Portal
    API
    Third Party Integrations
    Alerts/Notifications
    Employee Database
    Customizable Reports
    Real Time Reporting

    Functionality contenders

    ScheduleFlex users reviews

    Overall Rating

    4.4

    /5

    236

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.87/10
    Rating distribution

    5

    4

    3

    2

    1

    118

    102

    10

    2

    4

    Pros
    Once you have a chance to work with it, it makes staffing a breeze. The customer service is fantastic and receptive to all questions.

    AR

    Anonymous Reviewer

    Great service, user friendly and easy to navigate. The tech support is easy and they help you out right away.

    SV

    Steve V.

    Very supportive support team and readily available whenever we required any help. All our feedbacks were heard and acted upon them at the earliest which was very impressive.

    RJ

    Ramya J.

    Cons
    The texting feature is too expensive and what was told to me in the beginning is not what is being charged.

    MM

    M M.

    Time clock is a bit of an issue for the staff, majority of time it give problems and staff is unable to clock in or out of their shift.

    SA

    Shelly Ann C.

    The receipt of multiple emails from multiple people is overwhelming. I know that can be modified from the user end, but it is still obnoxious.

    PK

    Patti K.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Fantastic Software!

    Reviewed 5 years ago
    Pros

    I like the various search perimeters for report running. This is a great user friendly system that's easy to teach.

    Cons

    The Salesforce.com customer base is predominantly B2B. The CRM software is not nearly as well oriented to the B2C industry.Surprisingly, Salesforce.com generally doesnt provide a Service Level Agreement (SLA) for its cloud service unless the customer requests and negotiates it. Even then, SLAs are inconsistent from customer to customer and fall below uptime guarantees of primary SaaS CRM competitors.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    Adequate, but has room for improvement.

    Reviewed 4 years ago

    Overall, it is a passable scheduling tool. Having worked with Deputy previously, I am finding the overall user experience somewhat disappointing. Since the program is not integrating with our payroll system at this time, I am reviewing it solely on the grounds of it's use as a tool for communicating schedules to my staff, and keeping track of who I have working. In this respect it is just adequate....

    Pros

    - Cost effective. - Shiftboard accounts receivable is willing to work with you on billing times. - Good array of features and tools. - Very good features for bulk assignments and automated help generating a schedule. (Good for large organizations or new sites needing a schedule generated.)

    Cons

    - Visualizations available for the calendar leave something to be desired. - Interface and controls are not the most user friendly I've seen. - Help documentation and live customer assistance is disappointing or non-existent. - Glitches and uncooperative UI elements have occurred more often than I'm used to.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Shiftboard Review

    Reviewed 2 months ago
    Pros

    I love that I can go in and schedule my own hours and put up commits on the tradeboard if they cannot be honored. I also like that I can go into the tradeboard section and take commits if I want to work them at any time of day.

    Cons

    I do not like that it sometimes goes under maintenance and does not allow me or sometimes others to set hours or take commits for a long period of time. That is not convenient for business owners or independent contractors when they are trying to grow their invoicing and their businesses.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Almost too customizable

    Reviewed a year ago

    Once you have a handle on it, it is an EXTREMELY useful tool for a manager to have. Customizing/designing your company or teams unique Shifboard experience is a daunting task, and training new users is a lengthy process. BUT if you have the bandwidth to take on those two things, it is an investment worth making.

    Pros

    You can pretty much do anything with Shiftboard. Ideal for managers with a large number of working employees and/or managing complex shift schedules. Also great for mass communication with all employees or specific groups. Flexible scheduling - manager can assign shifts and/or employees can sign up to work shifts. Employees can use Shiftboard to request time off, call in sick or give up a shift and it will automatically notify all other active employees assigned to that same team that a shift is up for grabs. You can also upload shift schedules from Excel into Shiftboard.

    Cons

    SO MANY OPTIONS - it can get really confusing and convoluted and is really complicated to learn/train new users (even when you are pretty tech-savvy). Employees have to opt-in for text messaging on their end (and I understand why, it is just frustrating) or you cannot text them through Shiftboard. It is very particular in it's functionalities - if any step (even as small as checking an optional box is not checked) in any given process is missed/incorrect, the entire schedule will be off, and you won't know until you finish and look at the calendar. Then you have to go back in and figure out what went wrong.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    A great value, an irreplaceable tool for our organization.

    Reviewed 4 years ago

    It really organizes our musicians extremely well, we have very little confusion now.

    Pros

    This helps us organize all of our contractors and employees. It gets them all onboard pretty easy and has a lot of powerful tools that have made running our organization much easier. We tried a LOT of different products and this one was the only one that really met all our needs to get everyone scheduled and organized, it is an amazing value for the price they charge us.

    Cons

    I wish it was easier to sync with 3rd party apps. The good part is making a .csv of data is super fast and easy but I would still like to see it play nice with other products.

    ScheduleFlex FAQs and common questions

    Q. What type of pricing plans does ScheduleFlex offer?

    ScheduleFlex has the following pricing plans:
    Pricing model: Subscription


    Q. Who are the typical users of ScheduleFlex?

    ScheduleFlex has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Small Business


    Q. What languages does ScheduleFlex support?

    ScheduleFlex supports the following languages:
    English


    Q. Does ScheduleFlex support mobile devices?

    ScheduleFlex supports the following devices:
    Android, iPad, iPhone


    Q. Does ScheduleFlex offer an API?

    Yes, ScheduleFlex has an API available for use.


    Q. What level of support does ScheduleFlex offer?

    ScheduleFlex offers the following support options:
    FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat, Phone Support

    Common ScheduleFlex comparisons

    ScheduleFlex logo
    Humanity logo
    ScheduleFlexvsHumanity
    ScheduleFlex logo
    Deputy logo
    ScheduleFlexvsDeputy
    ScheduleFlex logo
    HotSchedules logo
    ScheduleFlexvsHotSchedules

    Related categories