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SFX CRM Logo

Expertly Advancing Talent and Teams

Table of Contents

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SFX CRM - 2026 Pricing, Features, Reviews & Alternatives

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SFX CRM overview

What is SFX CRM?

SFX CRM helps talent teams find, engage, and nurture right-fit candidates with a modern, AI-powered approach to recruitment marketing. The solution combines smart segmentation, automated workflows, deep candidate insights, and AI-powered email content creation, to make personalized communication simple and scalable.

With comprehensive analytics across every activity, SFX CRM gives teams clear visibility into what drives engagement and where to optimize. Recruiters can deliver timely, relevant outreach; build stronger, long-term relationships; and maintain a consistent, on-brand candidate experience at every touchpoint — all in a platform designed for collaboration, efficiency, and strategic impact.

Key capabilities:

• Talent networks: Auto-pipeline new leads from the career site, events, and in the application flow to never lose a contact and develop relationships and complete profiles over time

• Smart sourcing: Source candidates from your database of interested talent, silver medalists, and previous employees. Move and scale faster by auto-segmenting candidates into pipelines for nurture

• Automated campaigns: Intuitive tools like smart segmentation, drag-and-drop design, and if/then workflows simplify and enhance candidate communication

• GenAI Email Builder: Featuring Tala, Symphony Talent’s AI-powered TA assistant, this tool helps teams craft personalized, on-brand recruitment emails with speed, accuracy, and strategic impact.

• SFX Insights: Use SFX Insights to quickly access real-time analytics and monitor the performance of jobs, campaigns, and pipelines

Optional modules:

• On-demand interviews: Enable flexible, candidate-friendly video screenings that streamline evaluation and accelerate hiring when paired with SFX CRM. Leverage our AI-powered Interview Genius tool, which automatically generates tailored, role-specific interview questions, backed by Industrial-Organizational Psychology principles.

• Employee referrals: Meet quality, right-fit talent faster. Your employees know what it takes to excel at your organization, and who in their network would get the job done

• Recruitment events: Host recruitment events with ease using pre-built invite lists, auto-publish to your career site, and track engagement in your CRM throughout the process

Starting price


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SFX CRM’s user interface

Ease of use rating:

SFX CRM reviews

Overall rating

4.0

/5

3

Positive reviews

67

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.67/10
Rating distribution

5

4

3

2

1

2

0

0

1

0

SFX CRM's features

Features rating:

Activity tracking
API
Assessment management
Background screening
Billing & invoicing
Boolean search
Campaign management
Candidate management
Careers page
Certification & licensing
Collaboration tools
Content management
CRM
Customizable branding
Customizable templates
Email management
Email marketing
Email templates
Employee management
Individualized assessments
Internal hr
Interview management
Job posting
Job requisition
Mobile access
Multi-Channel marketing
Multi-User collaboration
Onboarding
Performance management
Proctoring
Progress tracking
Recruiting firms
Recruitment management
Reminders
Reporting/Analytics
Resume parsing
Resume search
Scoring
Skill Testing
SMS messaging
Social media integration
Surveys & feedback
Talent acquisition
Task management
Template management
Third-Party integrations
Workflow management

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SFX CRM integrations (5)

SFX CRM support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
FAQs/Forum
Chat

Training options

In Person
Documentation
Webinars
Live Online
Videos

SFX CRM FAQs

Q. Who are the typical users of SFX CRM?

SFX CRM has the following typical customers:
Large Enterprises

These products have better value for money


Q. What languages does SFX CRM support?

SFX CRM supports the following languages:
Chinese (Simplified), English, French, German, Italian, Japanese, Portuguese, Russian, Spanish, Turkish


Q. Does SFX CRM offer an API?

Yes, SFX CRM has an API available for use.


Q. What other apps does SFX CRM integrate with?

SFX CRM integrates with the following applications:
NetSuite, Workday HCM


Q. What level of support does SFX CRM offer?

SFX CRM offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum, Chat

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