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Supportmate Logo

Care management software

Table of Contents

Supportmate - 2026 Pricing, Features, Reviews & Alternatives

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Supportmate overview

What is Supportmate?

Supportmate is an easy-to-use scheduling system that helps businesses manage timesheets, invoicing, and compliance. Key features include client management, shift scheduling, rostering, incident management, transportation claims, and reporting.

Starting price

7.5per user /
per month

Alternatives

with better value for money

Supportmate’s user interface

Ease of use rating:

Supportmate reviews

Overall rating

4.4

/5

5

Positive reviews

80

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.6/10
Rating distribution

5

4

3

2

1

4

0

0

1

0

Supportmate's key features

Most critical features, based on insights from Supportmate users:

Mobile access
Payroll management
Employee scheduling
Online time clock
Schedule distribution
Calendar management

All Supportmate features

Features rating:

Timesheet management
Third-Party integrations
Automated scheduling
Shift swapping
Self service portal
Reporting/Analytics
Reporting & statistics
Employee database
Access controls/permissions
Progress notes
Real-Time data
Real-Time notifications
Real-Time reporting
Real-Time updates
Reminders
Scheduling
Shift management
Shift scheduling
Sick leave tracking
Task scheduling
Time off requests
Vacation/Leave tracking
Activity dashboard
Activity tracking
Alerts/Notifications
API
Attendance management
Availability management
Client management
Clock in/out
Compliance management
Customizable reports
Data import/export
Drag & drop
Employee management
Employee portal
Forecasting
GPS
Messaging
Mobile alerts
Overtime calculation

Supportmate alternatives

Supportmate logo

Starting from

7.5

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Paycom logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Kickserv logo
visit website

Starting from

60

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Zoho Bookings logo
visit website

Starting from

6

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Supportmate pricing

Value for money rating:

Starting from

7.5

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Supportmate price and value

Value for money rating:

Supportmate integrations (2)

Integrations rated by users

We looked at 5 user reviews to identify which products are mentioned as Supportmate integrations and how users feel about them.

Integration rating: 5.0 (1)

Xero logo
Xero

Integration rating: 5.0 (1)

Supportmate support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Phone Support
24/7 (Live rep)
Chat
FAQs/Forum
Email/Help Desk

Training options

Live Online
Webinars
Documentation
Videos

Supportmate FAQs

Q. What type of pricing plans does Supportmate offer?

Supportmate has the following pricing plans:
Starting from: $7.50/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Supportmate?

Supportmate has the following typical customers:
Freelancers, Small Business


Q. What languages does Supportmate support?

Supportmate supports the following languages:
English


Q. Does Supportmate support mobile devices?

Supportmate supports the following devices:
Android, iPad, iPhone


Q. Does Supportmate offer an API?

No, Supportmate does not have an API available.


Q. What other apps does Supportmate integrate with?

Supportmate integrates with the following applications:
MYOB Business, Xero


Q. What level of support does Supportmate offer?

Supportmate offers the following support options:
Knowledge Base, Phone Support, 24/7 (Live rep), Chat, FAQs/Forum, Email/Help Desk

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