o It can handle just about any kind of business/organization requirments.
o It can produce just about any kind of report you need, using either the (unmodified) stock reports or stock reports you can modify to your own requirements.
o The online help topics (both written and videos) are EXCELLENT!
o The email help (writing to a real person) is fast, knowledgeable, and helpful.
o You can use as many or as few of the options as you want. The more you use, the better able you will be to generate information quickly by searches or reports.
I have to preface this by saying that this is NOT A FLAW in the app. It is advice for best implementing a powerful and incredibly useful tool.
Volgistics can do so much, it is so powerful, that for individuals not familiar with databases or how to use (and tweak) them, or implement them, it might be difficult to know where to start or which of the many options to use. For a small organization that barely has the time or staff to do its regular work, this might be a show-stopper. Organizations MUST ALLOW TIME for someone to set the product up correctly. If they do, this product will make their work so much easier and effective.
This is what happened in the organization I'm working with. I'm a volunteer now, but have extensive background in databases from my corporate days. The organization is so small that the person assigned to implement Volgistics simply didn't have the time to work on it because of her existing workload. I stepped in and became the Volgistics/VicNet guru. I was able to do the homework and then show her how to use it. That worked well and kept the implementation moving forward. Otherwise, it might not have happened.
If you make the commitment to use Volgistics, make the commitment to have the time available to implement it.
Response from Volgistics
Wow, thank you for the review! We're so glad that you've made the time investment for Volgistics to work well for you, and that we're able to help you accomplish your mission.