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ProClass

4.4
(35)

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Class Management software and Online Registration+

(9)

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ProClass Pricing, Features, Reviews and Alternatives

ProClass FAQs

Q. What type of pricing plans does ProClass offer?

ProClass has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of ProClass?

ProClass has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does ProClass support?

ProClass supports the following languages:
English


Q. Does ProClass support mobile devices?

ProClass supports the following devices:
Android, iPad, iPhone


Q. Does ProClass offer an API?

Yes, ProClass has an API available for use.


Q. What level of support does ProClass offer?

ProClass offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Chat, 24/7 (Live rep)

ProClass product overview

What is ProClass?

ProClass is a highly flexible management solution for event and class organizers across multiple industry types. Ideal for membership societies, businesses, schools, associations, non-profit and charity foundations, ProClass is a web-based software service with pricing and configuration options designed to best-fit specialized requirements. Starting with powerful class and event management tools, key features include unlimited scheduling across diverse types or locations before promoting each event online. SEO optimized listings are then marketed via customized customer portals and associated registration sites, using selected third-party merchant providers or gateways to process online sales securely. Offer attendees detailed listings describing events with photos, speaker biographies and class schedules, while tying in eCommerce support for selling merchandise or accepting donations.

Key benefits of using ProClass

  • Accept student and attendee registrations for classes and events via detailed, customizable pages and dedicated customer portals.

  • Process payments direct to bank accounts via existing, secure merchant accounts and gateways – incurring no additional ProClass service fees.

  • Centralize customer data and manage contact relationships with CRM features while allowing customers to access and edit personal data via Customer Portal.

  • Track attendances and reschedule new class sessions while assigning multiple times, locations, venues, rooms, instructors or speakers.

  • Unlimited bulk emailing with a library of HTML email templates available for mailing out marketing campaigns to targeted, queried contact groups.

  • Account level invoicing, batch payment processing, partial balance payment options and detailed invoice, transaction and payment reporting.

  • Dedicated reporting and mining features allows all data to be searched and retrieved via custom querying before exporting the results to common file formats.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Email/Help Desk
    Phone Support
    Chat
    24/7 (Live rep)

    Training options

    Webinars
    Live Online
    Documentation
    Videos
    In Person

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    Why am I seeing this?

    ProClass pricing information

    Value for money

    4.3

    /5

    35

    Starting from

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    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
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    Value for money contenders

    ProClass features

    Functionality

    4.1

    /5

    35

    Total features

    202

    19 categories

    Most valued features by users

    Third-Party Integrations
    API
    Activity Dashboard
    Customizable Branding
    Content Management
    Reporting & Statistics
    Customizable Templates
    Reporting/Analytics

    Functionality contenders

    ProClass users reviews

    Overall Rating

    4.4

    /5

    35

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7.97/10
    Rating distribution

    5

    4

    3

    2

    1

    22

    9

    2

    0

    2

    Pros
    It has been a great asset to help us manage the array of classes that we offer, and has an array of customization opportunities and features that we didn’t have previously.
    ProClass has been a huge asset for us. Overall it is a great system, and the support is really outstanding, so we can always count on having answers to our questions.
    I am still discovering features and as I can I add them to my knowledge base. I truly appreciate their kind and encouraging customer service team that help me with any questions I have.
    Cons
    Another difficulty that we had to discover for ourselves had to do with different accounts using the same email address - "Forgot password" does not work properly.
    Refused to refund my money. Absolute scam - literally any other company will give you a free 30-day trial...Proclass doesn't offer this, obviously because no one would sign up afterward.
    Our request to give us control of this parameter has fallen on deaf ears, even though this would not be hard to implement.

    Overall rating contenders

    DS
    AvatarImg

    Deborah S.

    Education Management, 201-500 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    ProClass Saved Us Volunteer Time

    Reviewed 3 years ago

    The training and support from ProClass were/are excellent. They were patient in helping us to understand how to set up the software for our needs. We appreciate the updates and new features. Everyone here is so pleased that we made the switch.

    Pros

    Flexibility: The ability to configure this software to meet our needs, to change the terms used and the thoughtful design has been very helpful to us. Attendance: the front-end attendance function has saved us countless volunteer hours with our instructor teams. Query ability: we can pull from the database to answer so many user/management questions.

    Cons

    The back end is a bit intimidating to learn how to use, although the new version promises an easier user interface. We had big efforts getting our users trained, but now our users really enjoy ProClass.

    Vendor response

    Thank you for the kind review. We appreciate your feedback and will continue to work to improve ProClass going forward.

    JF
    AvatarImg

    John F.

    Arts and Crafts, 11-50 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    ProClass is a great system, but very pricy

    Reviewed 2 years ago

    Overall I had a positive experience with ProClass, but ended up have to switch due to the high yearly cost of the software

    Pros

    Helped keep everything well organized and overall was a decent software.

    Cons

    ProClass has some very nice features and I overall liked the software, but since we are a small non-profit, we had to switch to WooCommerce because of the cost of ProClass.

    AR
    AvatarImg

    Verified reviewer

    E-Learning, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Was for me. Not for me.

    Reviewed 3 years ago

    Started off decently, ended almost hostile. Was glad to find a suitable replacement with 6crickets.

    Pros

    The database ProClass is built upon is very robust. You can manipulate the data in lots of ways, pull reports and ultimately download all your contacts. The ability to email your entire database was invaluable and that feature alone almost kept me with them.

    Cons

    Customer support was mediocre. Training was a beast and took TONS of time to learn. The rosters were garbage and essentially useless. The cost was at the whim of whatever the owner felt like. So every year the rate increases were always an unpleasant surprise.

    Vendor response

    Thank you for your review of ProClass. We appreciate your positive comments about our powerful database and reporting features. We are pleased that our email and marketing features helped you increase your business and that they were invaluable to you. As we have had only 1 client ever discontinue ProClass to utilize 6crickets we are aware of your account. We are confused by your comments...

    CG
    AvatarImg

    Carmela G.

    Education Management, 201-500 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    ProClass is a Great Tool for Education Administration

    Reviewed 3 months ago

    I was thrown into ProClass last year when our lead administrator resigned. While I had a very good technical guide to follow, when I called or emailed ProClass, I got hands-on support. The technical support from ProClass is outstanding. The trainers are also very polite and supportive -- best technical support I've received in years!

    Pros

    Once I was trained, I found ProClass easy to use. It has a ton of features, and we probably only use about 50% of what it can do.

    Cons

    Sometimes, it can take too long to call up a class. It might be do to having too many widgets that we don't use, so I'm going to remove some and see if it helps.

    Vendor response

    Hi Carmela, Thank you for your kind feedback. With regard to your comments on the time to pull up a class page - we are releasing a update jutt this week that will improve this by upt o 50% and bring load times to under 2 seconds in most cases. Please set us know if you are still experiencing issues so that we can get them addressed for you right away.

    PS
    AvatarImg

    Peter S.

    Primary/Secondary Education, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    ProClass for a Lifelong Learning organization

    Reviewed 6 years ago

    We've invested considerable time and effort in using ProClass because it does what we were looking for, so we're likely to stay with it although we've looked into some alternatives. More responsiveness would be of help - there's too wide a range between good quick answers and ones that are slow or never come. It's hard to tell if communication between Support and Development is lacking but some of our requests seem to get lost or mistranslated at times.

    Pros

    We needed a system that would handle online registration for a set of courses each semester, with online payment by credit card. Overall it does that quite well. Ease of use is important for our clientele of senior students; it's good but not quite as user-friendly as it could be. Besides the reports that are available to us, it's very helpful to be able to access and download course and student information for further analysis. The feedback from Support about potential registration problems also helps us resolve these problems.

    Cons

    For us at the administrative end the system is often quirky and not so easy to use. I personally have had to become the organization's expert to help others through it. In an older version we found that people were occasionally charged for a course even though it was already filled. It took us considerable effort to convince ProClass of the problem. The fix was to give people 30 minutes to complete...

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