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ProClass

Class Management software and Online Registration+

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ProClass Pricing, Features, Reviews and Alternatives

ProClass product overview

What is ProClass?

ProClass is a highly flexible management solution for event and class organizers across multiple industry types. Ideal for membership societies, businesses, schools, associations, non-profit and charity foundations, ProClass is a web-based software service with pricing and configuration options designed to best-fit specialized requirements. Starting with powerful class and event management tools, key features include unlimited scheduling across diverse types or locations before promoting each event online. SEO optimized listings are then marketed via customized customer portals and associated registration sites, using selected third-party merchant providers or gateways to process online sales securely. Offer attendees detailed listings describing events with photos, speaker biographies and class schedules, while tying in eCommerce support for selling merchandise or accepting donations.

Key benefits of using ProClass

  • Accept student and attendee registrations for classes and events via detailed, customizable pages and dedicated customer portals.

  • Process payments direct to bank accounts via existing, secure merchant accounts and gateways – incurring no additional ProClass service fees.

  • Centralize customer data and manage contact relationships with CRM features while allowing customers to access and edit personal data via Customer Portal.

  • Track attendances and reschedule new class sessions while assigning multiple times, locations, venues, rooms, instructors or speakers.

  • Unlimited bulk emailing with a library of HTML email templates available for mailing out marketing campaigns to targeted, queried contact groups.

  • Account level invoicing, batch payment processing, partial balance payment options and detailed invoice, transaction and payment reporting.

  • Dedicated reporting and mining features allows all data to be searched and retrieved via custom querying before exporting the results to common file formats.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    FAQs/Forum
    Chat
    24/7 (Live rep)

    Training options

    Webinars
    Live Online
    Documentation
    Videos

    ProClass pricing information

    Value for money

    4.2

    /5

    27

    Price starts from

    No info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    ProClass features

    Functionality

    4.0

    /5

    27
    Total Features199 19 categories

    Most valued features by users

    API
    Third Party Integrations
    Customizable Branding
    Activity Dashboard
    Reporting/Analytics
    Content Management
    Customizable Templates
    Reporting & Statistics

    Functionality contenders

    ProClass users reviews

    Overall rating

    4.3

    /5

    27

    Positive reviews

    85%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7.96/10
    Rating distribution

    5

    4

    3

    2

    1

    16

    7

    2

    0

    2

    Pros
    It has been a great asset to help us manage the array of classes that we offer, and has an array of customization opportunities and features that we didn’t have previously.

    CP

    Chiara P.

    ProClass has been a huge asset for us. Overall it is a great system, and the support is really outstanding, so we can always count on having answers to our questions.

    CP

    Chiara P.

    I find it easy to use and navigate. The reports are outstanding and make it easy to balance.

    TB

    TONIA B.

    Cons
    Another difficulty that we had to discover for ourselves had to do with different accounts using the same email address - "Forgot password" does not work properly.

    PS

    Peter S.

    Refused to refund my money. Absolute scam - literally any other company will give you a free 30-day trial...Proclass doesn't offer this, obviously because no one would sign up afterward.

    ML

    Melissa L.

    I have volunteers who I teach to use the program. It is hard for them to understand that when deleting or voiding a transaction, there are usually two steps.

    TB

    TONIA B.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    ProClass is Pro!

    Reviewed 2 years ago

    Using ProClass allows me to streamline some the steps in clients booking corporate on-site training and accepting other forms of payment; besides checks.

    Pros

    The customer service is exceptional. I can call tech support, e-mail or chat on-line. They'll even set up customized webinars for staff learning to use Pro-Class. I did not expect to get such support or a quick response to even my basic questions and even more complex problems. I also like that our clients/students can sign up for classes on their own and make payments using a secure site.

    Cons

    I wish the manual covered more material. But the manual leaves off, the customer service covers.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    ProClass Saved Us Volunteer Time

    Reviewed 9 months ago

    The training and support from ProClass were/are excellent. They were patient in helping us to understand how to set up the software for our needs. We appreciate the updates and new features. Everyone here is so pleased that we made the switch.

    Pros

    Flexibility: The ability to configure this software to meet our needs, to change the terms used and the thoughtful design has been very helpful to us. Attendance: the front-end attendance function has saved us countless volunteer hours with our instructor teams. Query ability: we can pull from the database to answer so many user/management questions.

    Cons

    The back end is a bit intimidating to learn how to use, although the new version promises an easier user interface. We had big efforts getting our users trained, but now our users really enjoy ProClass.

    Vendor response

    Thank you for the kind review. We appreciate your feedback and will continue to work to improve ProClass going forward.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Was for me. Not for me.

    Reviewed 9 months ago

    Started off decently, ended almost hostile. Was glad to find a suitable replacement with 6crickets.

    Pros

    The database ProClass is built upon is very robust. You can manipulate the data in lots of ways, pull reports and ultimately download all your contacts. The ability to email your entire database was invaluable and that feature alone almost kept me with them.

    Cons

    Customer support was mediocre. Training was a beast and took TONS of time to learn. The rosters were garbage and essentially useless. The cost was at the whim of whatever the owner felt like. So every year the rate increases were always an unpleasant surprise.

    Vendor response

    Thank you for your review of ProClass. We appreciate your positive comments about our powerful database and reporting features. We are pleased that our email and marketing features helped you increase your business and that they were invaluable to you. As we have had only 1 client ever discontinue ProClass to utilize 6crickets we are aware of your account. We are confused by your comments...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    ProClass has tripled my productivity!

    Reviewed 3 years ago

    I am very happy with my decision to use ProClass. I recommend it to anyone that has multiple classes, whether large or small. If I could suggest anything for improvements I would ask for a more simplified, step by step How-To section to address common things like refunds, class lists etc. I tend to see things visually and perhaps using visual markers or icons instead of words would make the self-help section more user friendly for non-techies like me!

    Pros

    As a sole proprietor, I do it all, from lesson plans and teaching to marketing and running the not-so-fun parts of the business. I was spending 6 hours of my day just doing data entry and administration while having to keep my office open long hours just to allow parents to come in and register. I thought ProClass was for much larger businesses than my small art program. As my business grew however,...

    Cons

    I had to really think about this to come up with a con to ProClass. I guess for me, it would be some of the technical terminology that I am not familiar with. It does require a time commitment to get to know the program and set it up just right for your business. Again, this isn't really a con for ProClass, more my own limitations of time, knowledge and experience.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

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    ProClass for a Lifelong Learning organization

    Reviewed 3 years ago

    We've invested considerable time and effort in using ProClass because it does what we were looking for, so we're likely to stay with it although we've looked into some alternatives. More responsiveness would be of help - there's too wide a range between good quick answers and ones that are slow or never come. It's hard to tell if communication between Support and Development is lacking but some of our requests seem to get lost or mistranslated at times.

    Pros

    We needed a system that would handle online registration for a set of courses each semester, with online payment by credit card. Overall it does that quite well. Ease of use is important for our clientele of senior students; it's good but not quite as user-friendly as it could be. Besides the reports that are available to us, it's very helpful to be able to access and download course and student information for further analysis. The feedback from Support about potential registration problems also helps us resolve these problems.

    Cons

    For us at the administrative end the system is often quirky and not so easy to use. I personally have had to become the organization's expert to help others through it. In an older version we found that people were occasionally charged for a course even though it was already filled. It took us considerable effort to convince ProClass of the problem. The fix was to give people 30 minutes to complete...

    ProClass FAQs and common questions

    ProClass has the following pricing plans:
    Pricing model: Subscription


    ProClass has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    ProClass supports the following languages:
    English


    ProClass supports the following devices:
    Android


    Yes, ProClass has an API available for use.


    ProClass offers the following support options:
    Email/Help Desk, Phone Support, FAQs/Forum, Chat, 24/7 (Live rep)

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