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Volunteer management tool for healthcare & education sectors

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VSys One Pricing, Features, Reviews and Alternatives

VSys One product overview

Price starts from

2500

/user

One-time payment

What is VSys One?

VSys One is a volunteer management solution designed to help businesses centralize volunteer information such as skills, interests, communications, and screening tests on a unified dashboard. It offers various editions including VSys Live, VSys Live Kiosk, and VSys Web, allowing organizers and volunteers to handle events through web portals.

Key benefits of using VSys One

Configured to meet your needs. Reporting abilities, communicate via text (SMS) or email, installed or hosted environment, telephone and email support. We do not charge based on number of volunteers: we want you to grow your program!

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Phone Support
FAQs/Forum
Email/Help Desk
Knowledge Base

Training options

In Person
Webinars
Documentation
Live Online

VSys One pricing information

Value for money

4.8

/5

46

Starting from

2500

/user

One-time payment

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

VSys One features

Functionality

4.6

/5

46

Total features

32

1 categories

Most valued features by users

Activity Dashboard
Self Service Portal
Third-Party Integrations
Alerts/Notifications
Reporting & Statistics
Customizable Reports
Reminders
Customizable Branding

Functionality contenders

VSys One users reviews

Overall Rating

4.7

/5

46

Positive reviews

96

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.05/10
Rating distribution

5

4

3

2

1

36

8

2

0

0

Pros
We went with VSys as a system more than 10 years ago and we are still very happy with it. The customer service (phone, webinar, in-person) continues to be OUTSTANDING.
But then I realized that this is the beauty in the products...we can turn it into what works for us. This has really made my overall experience with the product a great one.
While the entire database is robust enough to more than meet our organizational needs, the very best part is the awesome support team that is always available to me.
Cons
I often end up calling but I feel a little guilty at calling for things that I should be able to do.
My biggest problem is finding the time to explore more things and do training on the system.
I sometimes find it difficult to find the report that I'm looking for. I am not very computer savvy and find it difficult to edit settings to make it exactly what I'm looking for.

Overall rating contenders

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Amy Faith L.

Hospital & Health Care, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A Real Game Changer in Volunteer Administration and Metrics Reporting for Senior Leadership!

Reviewed 3 years ago

I have worked in volunteer administration for close to 25 years. I have seen a thing or two when it comes to data collection and volunteer tracking software. In my time, I have never worked with a more sincere group of people than the staff at Bespoke Software. My organization is currently two-years post merger and we're working with VSys to merge all of our hospitals into one cohesive system. With...

Pros

With customization of advanced exporter and custom column reports, VSys One user tools and reports offers the ability to create performance-based dashboards when saving data to Excel, creating a graphical gauge that tracks the throughput of volunteers and lets you monitor volunteer successes throughout your system. We recently created a thermometer to provide leadership with reports on numbers of...

Cons

At first, the cost was a dissatisfier among top leadership, but it is well worth the price. They say you get what you pay for. VSys is the Rolls-Royce of Volunteer Administration Software, it simply inspires greatness and makes data tracking simple!

PD
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Patricia D.

Hospital & Health Care, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Cottage Health Volunteer Program

Reviewed 4 years ago

we are able to manage over 1,000 active volunteers, we especially like the ability to communicate with some or all volunteers as well as documenting all interactions. We are able to customize the database to meet our best practices and procedures.

Pros

The pros are have a robust database that handles all of our daily operations, from an on-line application that when accepted is downloaded right in to the database. We also like the ability to customize to our services and requirements (national, state and local guidelines and to customize to our hospital's culture and policies, The help line is fantastic and are very knowledgeable and patient. they are responsive to requests and upgrades.

Cons

The scheduling is great.... but I would like to add phone numbers and to be able to color code the training volunteers vs the trained volunteers.

FH
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Francisca H.

Hospital & Health Care, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Supportive, Kind and Knowledgeable

Reviewed 2 months ago
Pros

Ease of use. I feel as if the VSys One system works well to manage large quantities of volunteers (we support over 300 active volunteers). I enjoy the features allowing for reporting, volunteer attendance tracking, and the overall setup of profiles. I had to complete a cleanup of a VSys One database recently and enjoyed the ease of deleting larger quantity of information. The team at VSys: project manager [sensitive content hidden] and the customer support team is incredible to work with. They were understanding and supportive with every meeting! I would describe the team as supportive, kind and knowledgeable. It was a pleasure to work with them.

Cons

Many features available, so at times it can be very difficult to understand all properly. More training sessions would be helpful!

DC
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David C.

Hospital & Health Care, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Needlessly Complex

Reviewed 5 years ago

The product line is confusing - VSys One, VSys Lite, VSys Live, VSys Kiosk, VSys Live Kiosk. A few key features that were promised by the project leader have failed to materialize. My sense is that again, they have a product that can do many things, but they don't know how to package their own product or create a user interface friendly for customers. The business model is one of paying for a support subscription post-implementation so they don't have much of an incentive to change.

Pros

I can't deny that it is powerful. It will make reports and track data. The phone support is decent.

Cons

See the title of the review. The user interface as the administrator is cumbersome and non-intuitive. There are too many steps and serpentine workflows to accomplish basic tasks such as creating a job assignment or building a new training.

SZ
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Scott Z.

Medical Practice, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It's the only volunteer program you'll need.

Reviewed 4 months ago

Our department is much nimbler and more responsive with VSys One, VSys Kiosk and its products (VSys Live and Online Training Module). We've stopped using paper since everything we need is stored in either a cloud based environment or on our own servers (your choice). Implementation was a breeze. They worked with our IT department to ensure they were compliant with our rules and we were up and running in no time. All of our data transferred over. We didn't have to start from scratch.

Pros

Everything. Amazing customer support, custom lists that update automatically, flexible reports you can create, you can come into work and have reports waiting for you or send Assignment calendars to your volunteer area staff contacts. VSys Live applications (no more paper). Training and shift sign up, automated confirmations and reminders. Volunteers can sign in and out of their shifts on their phones and add patient contacts with the mobile Kiosk The list goes on and on! If you can think of something you'd like a volunteer management program to do, VSys One can do it and so much more!

Cons

While amazing there are a few minor quirks that arise from time to time. The interface is dated, but that's just window dressing. Once you alert support, they can usually find a fix or add a feature. I asked for a progress bar for the Online Training Module we purchased, and it was there the next day! When you call for support you get a person who will help you until the issue is resolved. You don't have to go it alone! If you email support, you can get a response quickly and sometimes it's from the creator of the program! They want your experience to be a good one!

VSys One FAQs

Q. What type of pricing plans does VSys One offer?

VSys One has the following pricing plans:
Starting from: $2500.00
Pricing model: One Time License


Q. Who are the typical users of VSys One?

VSys One has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does VSys One support?

VSys One supports the following languages:
English


Q. Does VSys One support mobile devices?

VSys One supports the following devices:
Android, iPad, iPhone


Q. Does VSys One offer an API?

No, VSys One does not have an API available.


Q. What other apps does VSys One integrate with?

VSys One integrates with the following applications:
SendGrid, Sterling, Workday HCM, Twilio


Q. What level of support does VSys One offer?

VSys One offers the following support options:
Chat, Phone Support, FAQs/Forum, Email/Help Desk, Knowledge Base

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