We are a small start-up company and the task of setting up our study fell on me, a person with absolutely no experience with EDC systems. After doing a little research we selected Castor EDC because it seemed easy to use and the price was right for us.
Castor EDC has been everything we've hoped it would be. It is easy to learn and set-up. Our study sites have liked it and found it very easy to use. It is feature complete doing everything we have wanted to do.
One concern we had was that the company has no US-based support and we are on the West coast. As such, getting support in real-time is really not an option. I was also concerned about possible language barriers. Those initial concerns have not materialized to be realities. On the three occasions I have required support, I have received it within 24 hours, via email. Each time the answer I received was complete and they addressed my question on the first response.
Overall, we are very satisfied.
I have two fairly nit picky issues:
1. Setting up user rights is a bit clunky. It is very flexible, which I love, but a bit clunky.
2. Dependencies and validations are limited to a single field and the logic is very limited. On the plus side, one can work around those limitations with hidden calculations.
Response from Castor
Thank you so much for you review. We are very happy to be able to help your business with such an important element of your journey towards getting Alibrex to market. I will be in touch soon for a personal introduction.
Please know, while not immediate, we do plan to redesign the validation and dependency builder. In the mean time, as you mentioned, multi-variate edit checks and dependencies can be scripted using calculation fields.
Derk Arts, MD PhD
CEO Castor EDC