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ClubExpress vs Brilliant Directories Comparison

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Overview

Category Leaders

ClubExpress provides clubs and associations with a SaaS platform to manage both front-office and back-office operations,...

Category Leaders

Brilliant Directories is a cloud-based directory software for creating directory websites, with built-in themes, member management,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

24

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

145

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

515

5

4

3

2

1

234

203

57

12

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

4.7

658

5

4

3

2

1

506

138

12

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

The very best thing about CE is that the support is really fantastic. They are very responsive and I mostly get an answer to my question the first time I try.
Helps us be more organized, that is it leads us to do good things we might not have thought of on our own. Interesting when your software optimizes your club operations.
We love the ease of set-up of website and various activities. We also like the solid web-base for members.

Pros

They are professional and have excellent technology that fits my needs. Their platform allows for users to monetize it and Brilliant Directories is not counting my potential revenue.
The customer support people are great. Also, their Facebook page has a very active community that shares ideas and is there to help you 24/7.
Overall, Brilliant Directories is the best solution for me. I used the free trial option for a week and loved it. It is so easy to use and it's an awesome product even without the VIP Add-Ons.

Cons

My organization really dislikes the forums and we need to reset settings, but we'd have to go through 600+ users to reset each setting individually due to an error during set up.
Extremely difficult to navigate. Very confusing and difficult to add PDF files to communications.
When our newsletter writer showed me the problems she encounters using the Club Express editor, it was obvious to me that no writers were involved in the creation of the tool.

Cons

No page templates to choose from. Html coded) - No Trial/Free membership - Sitemap not working with search engines.
A little concerned about the 10gigs of space and bandwidth, that seems very low for a directory.
We really don't have any major or minor complaints about the software. I was expecting that something so complex, with tons of features, would be a nightmare to set up and run.
  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features57
  • @mentions
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Advertising Management
  • Alerts/Notifications
  • Application Management
  • Attendance Tracking
  • CRM
  • Calendar Management
  • Chapter Management
  • Chat/Messaging
  • Commenting/Notes
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customer Database
  • Customer Portal
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Directory Listing Management
  • Discussions/Forums
  • Document Storage
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Engagement Tracking
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Feedback Management
  • File Sharing
  • Filtering
  • For Nonprofits
  • Fundraising Management
  • Gamification
  • Group Management
  • Ideation
  • Invoice Management
  • Jobs Board
  • Knowledge Base Management
  • Layout & Design
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Moderation
  • Multi-Language
  • Newsletter Management
  • Online Registration
  • Online Store Builder
  • Payment Processing
  • Personalization
  • Pre-built Templates
  • Profile Change Approvals
  • Profile Templates
  • Profile Visibility Controls
  • Real Time Editing
  • Real-Time Notifications
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reviews Management
  • SEO Management
  • SSL Security
  • Search/Filter
  • Self Service Portal
  • Shopping Cart
  • Social Media Integration
  • Surveys & Feedback
  • Third-Party Integrations
  • User Management
  • Website Integration
  • Website Management
  • eCommerce Management
  • Total features87
  • @mentions
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Advertising Management
  • Alerts/Notifications
  • Application Management
  • Attendance Tracking
  • CRM
  • Calendar Management
  • Chapter Management
  • Chat/Messaging
  • Commenting/Notes
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customer Database
  • Customer Portal
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Directory Listing Management
  • Discussions/Forums
  • Document Storage
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Engagement Tracking
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Feedback Management
  • File Sharing
  • Filtering
  • For Nonprofits
  • Fundraising Management
  • Gamification
  • Group Management
  • Ideation
  • Invoice Management
  • Jobs Board
  • Knowledge Base Management
  • Layout & Design
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Moderation
  • Multi-Language
  • Newsletter Management
  • Online Registration
  • Online Store Builder
  • Payment Processing
  • Personalization
  • Pre-built Templates
  • Profile Change Approvals
  • Profile Templates
  • Profile Visibility Controls
  • Real Time Editing
  • Real-Time Notifications
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reviews Management
  • SEO Management
  • SSL Security
  • Search/Filter
  • Self Service Portal
  • Shopping Cart
  • Social Media Integration
  • Surveys & Feedback
  • Third-Party Integrations
  • User Management
  • Website Integration
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations10
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Slack
  • Stripe
  • WordPress
  • Xero
  • Zapier
  • authorize.net
  • Total integrations21
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Slack
  • Stripe
  • WordPress
  • Xero
  • Zapier
  • authorize.net