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Commusoft vs BigChange Comparison (2026)

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Commusoft logo

Commusoft

BigChange logo

BigChange

Overview

Commusoft's job management software allows plumbers to take control of customer data, technician schedules, and business communications and keep everything safely

Use job scheduling software UK field teams can follow in real time. Drag and drop jobs and resources, respond to changes quickly and share current job information with mobile engineers.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

14.95

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

212

5

4

3

2

1

164

41

4

0

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

4.5

271

5

4

3

2

1

172

68

22

5

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
79%
would recommend this app

Pros

“The application structures every single step of the workflow, ensuring no maintenance task is forgotten and every intervention is billed accurately.”
BD

Brad D.

Maintenance Manager - Amsoil Inc

“The automation of texts and emails improves the customer relation which is a plus with Commusoft.”
RG

Ritu G.

Scientist

“The learning curve is steep forcing the allocation of several hours to train staff.  ”
BD

Brad D.

Maintenance Manager - Amsoil Inc

Pros

“It's allowed us to completely remove paper meaning we are far more efficient and effective in scheduling in work and optimising our technicians days.”
DC

Dave C.

Director

“It solves our some biggest pain points for us it helped us manage our team and get better tracking system.”
AS

Anmol S.

Associate software engineer

“It made our lives a whole lot easier and freed up a lot of time which allowed us to concentrate on certain areas of the business that had been neglected.”
JM

Jake M.

Operations Director

Cons

“The interface is also not very intuitive to use but I think can be improved with future updates.”
RG

Ritu G.

Scientist

“On a whole, extremely disappointing, a company with such promise, taken over by greed and a never ending array of incompetent employees.”
RP

Richard P.

Company Director

“The only thing I can think of is the date is funky because these Brits format date/month/year & they spell labor incorrectly.”
MH

Miriam H.

VP

Cons

“The user interface is quite clunky and old looking, it could do with an update as it isn't overly intuitive making it harder for new staff in the office to learn.”
DC

Dave C.

Director

“The feature i least like the most about BigChange would be the stockig aspect, As a buyer and from a procurement sector, there is lack of detail and can be rather difficult to accurately manage stock levels currently.”
cl

charlotte l.

Buyer

“I felt completely alone trying to run the company whilst my staff seemingly failed at nearly every task from finance to engineering, all complaing about job watch, I brought this to senior management attation late December when our entire Databse wwas accidently corrpted during a routine upload?”
gw

gareth w.

Managing Director

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review12 days ago

Key features

  • Total features180
  • A/B Testing
  • AI Copilot
  • AI Image-to-Text
  • AI Summarization
  • API
  • API Builder
  • Absence & Leave Management
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Add & Edit Photos
  • Address Validation
  • Advertising Management
  • Alerts/Notifications
  • Analytics
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Assessment Management
  • Asset Lifecycle Management
  • Asset Tracking
  • Attendance Management
  • Attendance Tracking
  • Audit Management
  • Autofill
  • Automated Scheduling
  • Automatic Backup
  • Autonomous Task Execution
  • Availability Management
  • Barcode and Signature Capture
  • Barcode/Ticket Scanning
  • Benefits Dashboard
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Bills of Material
  • Booking
  • Booking Management
  • Budgeting/Forecasting
  • Bulk Send
  • CRM
  • CRM Integrations
  • Calendar
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Candidate Management
  • Change Order Management
  • Chat/Messaging
  • Chatbot
  • Checklists
  • Client Management
  • Client Notifications
  • Client Portal
  • Clock In/Out
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Commercial
  • Commercial Inspections
  • Commercial Properties
  • Commercial/Industrial
  • Communication Management
  • Community Management
  • Compensation Management
  • Competency Management
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Database
  • Contractor Management
  • Convert to PDF
  • Cost Database
  • Cost Estimating
  • Cost Tracking
  • Credit Card Processing
  • Credit Note
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customer Service Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Capture and Transfer
  • Data Import/Export
  • Data Security
  • Data Storage Management
  • Data Synchronization
  • Digital Signature
  • Discount Management
  • Dispatch
  • Dispatch Management
  • Document Imaging
  • Document Management
  • Document Storage
  • Documentation Management
  • Drag & Drop
  • Drag-and-drop Form Builder
  • Driver ETA
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Reminders
  • Email Templates
  • Embedded Work Instructions
  • Employee Communication
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Referral Management
  • Employee Scheduling
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Evaluation Management
  • Event Calendar
  • Event Scheduling
  • Expense Tracking
  • Facility Asset Management
  • Facility Scheduling
  • Feedback Management
  • Field Sales
  • File Management
  • File Sharing
  • File Storage
  • Financial Management
  • Fixed Asset Management
  • For Commercial and/or Industrial Electrical Contractors
  • For General Contractors
  • For HVAC Companies
  • For Handyman Industry
  • For Janitorial Services
  • For Mechanical Equipment
  • For Oil & Gas
  • For Plumbing Industry
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • GPS
  • GPS & Time Stamps
  • Generative AI
  • Geofencing
  • Geographic Maps
  • Geolocation
  • Goal Management
  • Group Scheduling
  • HR Management
  • Help Desk Management
  • Historical Reporting
  • Hourly Billing
  • Image Capture
  • Image and Video Capture
  • Industrial
  • Initiative Management
  • Inspection Checklists
  • Inspection Management
  • Integrations
  • Interaction Tracking
  • Internationalization
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Job Application Management
  • Job Costing
  • Job Description Management
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Knowledge Management
  • Labor Cost Calculator
  • Labor Cost Reporting
  • Labor Forecasting
  • Labor Management
  • Labor Rates
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Live Driver Tracking
  • Location
  • Location Tracking
  • Logistics Management
  • Maintenance Management
  • Maintenance Scheduling
  • Material Ordering
  • Materials Management
  • Media Library
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Shift Scheduling
  • Mobile Signature Capture
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Location
  • Multiple Billing Rates
  • Natural Language Interaction
  • OCR
  • Offline Access
  • Offline Capability
  • Offline Time Tracking
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Online Time Clock
  • Online Time Tracking
  • Order Management
  • Orientation Workflow Management
  • Overtime Calculation
  • Parts Management
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Personalization and Recommendation
  • Photo Capture
  • Pipeline Management
  • Predictive Maintenance
  • Preventive Maintenance
  • Price and Cost Calculations
  • Prioritization
  • Proactive Assistance
  • Productivity Analysis
  • Progress Reports
  • Project Management
  • Project Time Tracking
  • Proposal Management
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recruitment Management
  • Recurring Appointments
  • Reminders
  • Report Formatting
  • Reporting & Statistics
  • Reporting/Analytics
  • Reports
  • Residential Properties
  • Resource Allocation
  • Response Validation
  • Roles
  • Route Optimization
  • Routing
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Self-Service Capabilities
  • Service History
  • Service Level Agreement (SLA) Management
  • Shift Scheduling
  • Shift Swapping
  • Sick Leave Tracking
  • Single Sign On
  • Skills Management
  • Skills Tracking
  • Total features180
  • A/B Testing
  • AI Copilot
  • AI Image-to-Text
  • AI Summarization
  • API
  • API Builder
  • Absence & Leave Management
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Add & Edit Photos
  • Address Validation
  • Advertising Management
  • Alerts/Notifications
  • Analytics
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Assessment Management
  • Asset Lifecycle Management
  • Asset Tracking
  • Attendance Management
  • Attendance Tracking
  • Audit Management
  • Autofill
  • Automated Scheduling
  • Automatic Backup
  • Autonomous Task Execution
  • Availability Management
  • Barcode and Signature Capture
  • Barcode/Ticket Scanning
  • Benefits Dashboard
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Bills of Material
  • Booking
  • Booking Management
  • Budgeting/Forecasting
  • Bulk Send
  • CRM
  • CRM Integrations
  • Calendar
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Candidate Management
  • Change Order Management
  • Chat/Messaging
  • Chatbot
  • Checklists
  • Client Management
  • Client Notifications
  • Client Portal
  • Clock In/Out
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Commercial
  • Commercial Inspections
  • Commercial Properties
  • Commercial/Industrial
  • Communication Management
  • Community Management
  • Compensation Management
  • Competency Management
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Database
  • Contractor Management
  • Convert to PDF
  • Cost Database
  • Cost Estimating
  • Cost Tracking
  • Credit Card Processing
  • Credit Note
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customer Service Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Capture and Transfer
  • Data Import/Export
  • Data Security
  • Data Storage Management
  • Data Synchronization
  • Digital Signature
  • Discount Management
  • Dispatch
  • Dispatch Management
  • Document Imaging
  • Document Management
  • Document Storage
  • Documentation Management
  • Drag & Drop
  • Drag-and-drop Form Builder
  • Driver ETA
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Reminders
  • Email Templates
  • Embedded Work Instructions
  • Employee Communication
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Referral Management
  • Employee Scheduling
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Evaluation Management
  • Event Calendar
  • Event Scheduling
  • Expense Tracking
  • Facility Asset Management
  • Facility Scheduling
  • Feedback Management
  • Field Sales
  • File Management
  • File Sharing
  • File Storage
  • Financial Management
  • Fixed Asset Management
  • For Commercial and/or Industrial Electrical Contractors
  • For General Contractors
  • For HVAC Companies
  • For Handyman Industry
  • For Janitorial Services
  • For Mechanical Equipment
  • For Oil & Gas
  • For Plumbing Industry
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • GPS
  • GPS & Time Stamps
  • Generative AI
  • Geofencing
  • Geographic Maps
  • Geolocation
  • Goal Management
  • Group Scheduling
  • HR Management
  • Help Desk Management
  • Historical Reporting
  • Hourly Billing
  • Image Capture
  • Image and Video Capture
  • Industrial
  • Initiative Management
  • Inspection Checklists
  • Inspection Management
  • Integrations
  • Interaction Tracking
  • Internationalization
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Job Application Management
  • Job Costing
  • Job Description Management
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Knowledge Management
  • Labor Cost Calculator
  • Labor Cost Reporting
  • Labor Forecasting
  • Labor Management
  • Labor Rates
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Live Driver Tracking
  • Location
  • Location Tracking
  • Logistics Management
  • Maintenance Management
  • Maintenance Scheduling
  • Material Ordering
  • Materials Management
  • Media Library
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Shift Scheduling
  • Mobile Signature Capture
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Location
  • Multiple Billing Rates
  • Natural Language Interaction
  • OCR
  • Offline Access
  • Offline Capability
  • Offline Time Tracking
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Online Time Clock
  • Online Time Tracking
  • Order Management
  • Orientation Workflow Management
  • Overtime Calculation
  • Parts Management
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Personalization and Recommendation
  • Photo Capture
  • Pipeline Management
  • Predictive Maintenance
  • Preventive Maintenance
  • Price and Cost Calculations
  • Prioritization
  • Proactive Assistance
  • Productivity Analysis
  • Progress Reports
  • Project Management
  • Project Time Tracking
  • Proposal Management
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recruitment Management
  • Recurring Appointments
  • Reminders
  • Report Formatting
  • Reporting & Statistics
  • Reporting/Analytics
  • Reports
  • Residential Properties
  • Resource Allocation
  • Response Validation
  • Roles
  • Route Optimization
  • Routing
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Self-Service Capabilities
  • Service History
  • Service Level Agreement (SLA) Management
  • Shift Scheduling
  • Shift Swapping
  • Sick Leave Tracking
  • Single Sign On
  • Skills Management
  • Skills Tracking

Integrations

  • Total integrations15
  • Commusoft Sales
  • Dropbox
  • FreeAgent
  • GoCardless
  • Google Calendar
  • HubSpot CRM
  • Microsoft Outlook
  • Pipedrive
  • QuickBooks Online
  • Sage 50 Accounting
  • Stripe Payments
  • Worldpay for Enterprise
  • Xero
  • Zapier
  • naturalForms
  • Total integrations2
  • Commusoft Sales
  • Dropbox
  • FreeAgent
  • GoCardless
  • Google Calendar
  • HubSpot CRM
  • Microsoft Outlook
  • Pipedrive
  • QuickBooks Online
  • Sage 50 Accounting
  • Stripe Payments
  • Worldpay for Enterprise
  • Xero
  • Zapier
  • naturalForms

Alternatives

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