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Simpro vs BigChange Comparison
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Good recommendations?
Overview
Simpro is a powerful field service management software solution that helps trade industries streamline operations to increase profits.
BigChange is the complete Job Management Platform, helping building maintenance, construction, environmental and other field...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
14.95
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
The software feels like just what the doctor ordered and we are very happy with the choice. The simPRO team has been rock solid, supportive, knowledgeable, and fun to work with from day 1.
The software has been great and had performed as described. The integration team has been awesome as well.
Easy to implement the back office side works really well and gives the ability to manage stock and jobs easily. The integration into Quickbooks is flawless and is a great boon.
Pros
Good company to partner with , staff are friendly and very helpful , the system does exactly what it says on the tin.
Team members have great knowledge of the system and are happy to talk me through what I need to do.
It helps us keep on top of what we do on site, helps to clear up any customer disputes and helps other operatives see the job history when we re-attend.
Cons
Nothing we were sold or told would work ended up working. This has been an extremely disappointing, costly and frustrating experience with SimPro.
Poor software, Poor management, poor implementation, Avoid at all costs.
On the accounting and estimating side of this software Simpro uses Margin percentage (Simpro calls it Gross Margin) and not Gross Margin dollars.
Cons
Hands down the worst mistake I have made in choosing this software for our workforce. We have had it for approximately a year and not used it yet.
Shame it doesn't pull all the information through shame there's not enough implementation time given. Shame about the lack of after care and support.
Financials within Bigchange are poorly handled ie job costings are very difficult to get right and invoice off.
Key features
- Total features243
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Attendance Management
- Attendance Tracking
- Audit Management
- Audit Trail
- Automated Quoting
- Automated Scheduling
- Automatic Backup
- Availability Management
- Barcode/Ticket Scanning
- Barcoding/RFID
- Bid Management
- Billing & Invoicing
- Billing Portal
- Bills of Material
- Booking Management
- Budget Management
- Budget Tracking
- Budgeting/Forecasting
- Business Process Automation
- CRM
- Calendar Management
- Calendar Sync
- Calibration Management
- Cash on Delivery
- Catalog Management
- Change Order Management
- Check-in/Check-out
- Checklists
- Class Scheduling
- Client Management
- Client Portal
- Clock In/Out
- Code Enforcement
- Collaboration Tools
- Commenting/Notes
- Commercial
- Commercial Properties
- Commercial/Industrial
- Communication Management
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Contact Database
- Contact Management
- Contract/License Management
- Contractor Database
- Contractor Management
- Corrective and Preventive Actions (CAPA)
- Cost Database
- Cost Estimating
- Cost Tracking
- Cost-to-Completion Tracking
- Credit Card Processing
- Customer Database
- Customer History
- Customer Management
- Customer Portal
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Visualization
- Delivery Tracking
- Digital Signature
- Discount Management
- Dispatch Management
- Document Imaging
- Document Management
- Document Storage
- Drag & Drop
- Driver ETA
- Driver Management
- Electrical Estimating
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Management
- Employee Database
- Employee Management
- Employee Onboarding
- Employee Scheduling
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Estimating
- Event Scheduling
- Expense Tracking
- Facility Asset Management
- Facility Scheduling
- Failed Inspection Tracking
- File Sharing
- File Storage
- Financial Management
- Fitting Management
- Fixed Asset Management
- Fleet Management
- For AEC Industry
- For Commercial and/or Industrial Electrical Contractors
- For Courier Services
- For Freight Operations
- For General Contractors
- For HVAC Companies
- For Janitorial Services
- For Locksmiths
- For Mechanical Equipment
- For Pest Control Companies
- For Plumbing Industry
- For Residential
- For Restaurants
- For Schools
- Forecasting
- Forms Automation
- Forms Management
- Fuel Management
- GPS
- Geofencing
- Geographic Maps
- Geolocation
- Group Scheduling
- Historical Reporting
- Image Capture
- Incident Management
- Incident Reporting
- Inspection Management
- Integrated Business Operations
- Interaction Tracking
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Invoice Creation
- Invoice History
- Invoice Management
- Invoice Processing
- Item Management
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Key & Lock Management
- Kitting
- Labor Cost Reporting
- Labor Forecasting
- Labor Rates
- Lead Management
- Live Driver Tracking
- Location Tracking
- Maintenance Management
- Maintenance Scheduling
- Messaging
- Mileage Tracking
- Milestone Tracking
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Payments
- Mobile Signature Capture
- Monitoring
- Motor Pool
- Multi-Channel Management
- Multi-Location
- Multiple Projects
- Offline Access
- Online Booking
- Online Invoicing
- Online Payments
- Online Time Clock
- Order Entry
- Order Management
- Order Tracking
- Overrun Reporting
- Parts Management
- Payment Collection in the Field
- Payment Processing
- Payroll Management
- Percent-Complete Tracking
- Performance Management
- Performance Metrics
- Pest Activity Tracking
- Pesticide Usage Tracking
- Portfolio Management
- Prebuilt Assembly
- Predictive Maintenance
- Preventive Maintenance
- Price/Margin Management
- Pricing Management
- Pricing and Cost Calculations
- Prioritization
- Process Modeling & Designing
- Product Identification
- Production Cost Tracking
- Progress Reports
- Progress Tracking
- Project Billing
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Time Tracking
- Project Tracking
- Project Workflow
- Projections
- Proof of Delivery
- Property Layouts
- Proposal Generation
- Purchase Order Management
- Purchasing & Receiving
- QR Codes
- Qualification Tracking
- Quality Control Management
- QuickBooks Integration
- Quotes/Estimates
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recruitment Management
- Recurring Appointments
- Recurring Invoicing
- Recurring Orders
- Recurring Tasks
- Recurring/Subscription Billing
- Reminders
- Reorder Management
- Repair Tracking
- Report Templates
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Residential Properties
- Resource Management
- Resource Scheduling
- Risk Assessment
- Risk Management
- Role-Based Permissions
- Room Booking
- Route History
- Route Management
- Route Optimization
- Routing
- Rules-Based Workflow
- SMS Messaging
- Safety Management
- Scheduling
- Search/Filter
- Self Service Portal
- Serial Number Tracking
- Service History
- Service Request Management
- Shift Swapping
- Sick Leave Tracking
- Single Sign On
- Skills Tracking
- Space Management
- Spatial Analysis
- Status Tracking
- Subcontractor Management
- Supplier Management
- Surveys & Feedback
- Takeoff
- Task Management
- Task Progress Tracking
- Task Scheduling
- Technician Management
- Template Management
- Testing/QA Management
- Third-Party Integrations
- Time & Expense Tracking
- Time Off Management
- Time Off Requests
- Time Tracking
- Timesheet Management
- Tire Management
- Transportation Management
- User Management
- VIN Lookup
- Vacation/Leave Tracking
- Variable Workforce
- Vendor Management
- Visitor Management
- Warehouse Management
- Warranty Tracking
- Work History
- Work Order Creation
- Work Order Management
- Workflow Configuration
- Workflow Management
- Total features225
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Attendance Management
- Attendance Tracking
- Audit Management
- Audit Trail
- Automated Quoting
- Automated Scheduling
- Automatic Backup
- Availability Management
- Barcode/Ticket Scanning
- Barcoding/RFID
- Bid Management
- Billing & Invoicing
- Billing Portal
- Bills of Material
- Booking Management
- Budget Management
- Budget Tracking
- Budgeting/Forecasting
- Business Process Automation
- CRM
- Calendar Management
- Calendar Sync
- Calibration Management
- Cash on Delivery
- Catalog Management
- Change Order Management
- Check-in/Check-out
- Checklists
- Class Scheduling
- Client Management
- Client Portal
- Clock In/Out
- Code Enforcement
- Collaboration Tools
- Commenting/Notes
- Commercial
- Commercial Properties
- Commercial/Industrial
- Communication Management
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Contact Database
- Contact Management
- Contract/License Management
- Contractor Database
- Contractor Management
- Corrective and Preventive Actions (CAPA)
- Cost Database
- Cost Estimating
- Cost Tracking
- Cost-to-Completion Tracking
- Credit Card Processing
- Customer Database
- Customer History
- Customer Management
- Customer Portal
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Visualization
- Delivery Tracking
- Digital Signature
- Discount Management
- Dispatch Management
- Document Imaging
- Document Management
- Document Storage
- Drag & Drop
- Driver ETA
- Driver Management
- Electrical Estimating
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Management
- Employee Database
- Employee Management
- Employee Onboarding
- Employee Scheduling
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Estimating
- Event Scheduling
- Expense Tracking
- Facility Asset Management
- Facility Scheduling
- Failed Inspection Tracking
- File Sharing
- File Storage
- Financial Management
- Fitting Management
- Fixed Asset Management
- Fleet Management
- For AEC Industry
- For Commercial and/or Industrial Electrical Contractors
- For Courier Services
- For Freight Operations
- For General Contractors
- For HVAC Companies
- For Janitorial Services
- For Locksmiths
- For Mechanical Equipment
- For Pest Control Companies
- For Plumbing Industry
- For Residential
- For Restaurants
- For Schools
- Forecasting
- Forms Automation
- Forms Management
- Fuel Management
- GPS
- Geofencing
- Geographic Maps
- Geolocation
- Group Scheduling
- Historical Reporting
- Image Capture
- Incident Management
- Incident Reporting
- Inspection Management
- Integrated Business Operations
- Interaction Tracking
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Invoice Creation
- Invoice History
- Invoice Management
- Invoice Processing
- Item Management
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Key & Lock Management
- Kitting
- Labor Cost Reporting
- Labor Forecasting
- Labor Rates
- Lead Management
- Live Driver Tracking
- Location Tracking
- Maintenance Management
- Maintenance Scheduling
- Messaging
- Mileage Tracking
- Milestone Tracking
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Payments
- Mobile Signature Capture
- Monitoring
- Motor Pool
- Multi-Channel Management
- Multi-Location
- Multiple Projects
- Offline Access
- Online Booking
- Online Invoicing
- Online Payments
- Online Time Clock
- Order Entry
- Order Management
- Order Tracking
- Overrun Reporting
- Parts Management
- Payment Collection in the Field
- Payment Processing
- Payroll Management
- Percent-Complete Tracking
- Performance Management
- Performance Metrics
- Pest Activity Tracking
- Pesticide Usage Tracking
- Portfolio Management
- Prebuilt Assembly
- Predictive Maintenance
- Preventive Maintenance
- Price/Margin Management
- Pricing Management
- Pricing and Cost Calculations
- Prioritization
- Process Modeling & Designing
- Product Identification
- Production Cost Tracking
- Progress Reports
- Progress Tracking
- Project Billing
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Time Tracking
- Project Tracking
- Project Workflow
- Projections
- Proof of Delivery
- Property Layouts
- Proposal Generation
- Purchase Order Management
- Purchasing & Receiving
- QR Codes
- Qualification Tracking
- Quality Control Management
- QuickBooks Integration
- Quotes/Estimates
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recruitment Management
- Recurring Appointments
- Recurring Invoicing
- Recurring Orders
- Recurring Tasks
- Recurring/Subscription Billing
- Reminders
- Reorder Management
- Repair Tracking
- Report Templates
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Residential Properties
- Resource Management
- Resource Scheduling
- Risk Assessment
- Risk Management
- Role-Based Permissions
- Room Booking
- Route History
- Route Management
- Route Optimization
- Routing
- Rules-Based Workflow
- SMS Messaging
- Safety Management
- Scheduling
- Search/Filter
- Self Service Portal
- Serial Number Tracking
- Service History
- Service Request Management
- Shift Swapping
- Sick Leave Tracking
- Single Sign On
- Skills Tracking
- Space Management
- Spatial Analysis
- Status Tracking
- Subcontractor Management
- Supplier Management
- Surveys & Feedback
- Takeoff
- Task Management
- Task Progress Tracking
- Task Scheduling
- Technician Management
- Template Management
- Testing/QA Management
- Third-Party Integrations
- Time & Expense Tracking
- Time Off Management
- Time Off Requests
- Time Tracking
- Timesheet Management
- Tire Management
- Transportation Management
- User Management
- VIN Lookup
- Vacation/Leave Tracking
- Variable Workforce
- Vendor Management
- Visitor Management
- Warehouse Management
- Warranty Tracking
- Work History
- Work Order Creation
- Work Order Management
- Workflow Configuration
- Workflow Management
Integrations
- Total integrations26
- Dropbox Business
- Gmail
- Google Calendar
- Google Drive
- Mailchimp
- Microsoft 365
- Microsoft Azure
- Microsoft Excel
- Microsoft Outlook
- NetSuite
- PayPal
- QuickBooks Online
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Xero
- Zapier
- Total integrations10
- Dropbox Business
- Gmail
- Google Calendar
- Google Drive
- Mailchimp
- Microsoft 365
- Microsoft Azure
- Microsoft Excel
- Microsoft Outlook
- NetSuite
- PayPal
- QuickBooks Online
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Xero
- Zapier
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