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DocketManager

Order and customer management solution for print shops

Table of Contents

DocketManager - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

DocketManager overview

What is DocketManager?

DocketManager is a cloud-based order management solution that assists printing shops with managing orders, sales, and customers. Key features include accounting, workflow management, inventory tracking, purchase order creation, campaign management, payment processing, and reporting.

The DocketManager platform enables administrators to collect contact information from prospects, schedule sales calls, and manage communications with customers. It comes with an activity dashboard which enables managers to visualize orders by day, week, or month, accounts receivable over a preset period, daily task lists, and statuses of orders and quotes. Marketing teams can design campaigns and generate or export data for mailing lists.

DocketManager enables supervisors to assign tasks to team members, add due dates and instructions, and create recurring tasks. It lets customers place orders online and customize, proof, approve, and process payments for their orders from any location. Finance teams can create invoices or statements, keep track of past accounts, monitor sales, calculate commissions, and generate revenue reports.

Starting price

495 /
per month

Alternatives

with better value for money

DocketManager’s user interface

Ease of use rating:

4.6

(24)

DocketManager reviews

Overall rating

4.6

Positive reviews

100

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9.27/10

Rating distribution

Pros

“Overall the experience with the product and the company has been positive. Customer service and support have been very responsive to my needs and have been easy and enjoyable to work with.”

Phillip H.

President

“Docket Manager and I have had a great relationship with attempting to improve the systems overall functionality. They have a really great support team and respond very quickly.”

Marian V.

Digital Storefront Administrator / Digital Press Operator / Production Assistant

“The support team at Docketmanager has been very responsive and helpful and we've grown with them.”

Calvin F.

President

Cons

“It has been a hard transition from Franklin Estimating to Docket Manager. With that said it was my ignorance of the pricing rather than any problem with DM.”

Dean C.

Owner

“I re-watched videos as I figured that was what I was going to be encouraged to do if I called in with the problem. After giving up and calling in it ended up there was a problem with the programming.”

Dean C.

Owner

“It bothers me that I have to click in boxes that are highlighted. Some boxes you don't have to click into others you do.”

Dean C.

Owner

Who uses DocketManager?

Based on 24 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Printing

Arts and Crafts

Use cases

- Not enough reviews

DocketManager's features

Features rating:

4.4

(24)

"Best Price" Estimating

(0)

Access controls/permissions

(0)

Activity dashboard

(0)

Activity tracking

(0)

Alerts/Notifications

(0)

Approval process control

(0)

Approval workflow

(0)

Billing & invoicing

(0)

Bindery Estimating

(0)

Content management

(0)

Cost estimating

(0)

Credit card processing

(0)

Customer management

(0)

Customizable branding

(0)

Customizable reports

(0)

Customizable templates

(0)

Data import/export

(0)

Discount management

(0)

Drag & drop

(0)

Electronic payments

(0)

Estimating

(0)

For printing industry

(0)

Inventory management

(0)

Job management

(0)

Job tracking

(0)

Multi-Store printing

(0)

Multiple Version Calculations

(0)

Order management

(0)

Order processing

(0)

Order tracking

(0)

Pre-Press Estimating

(0)

Pre/Post Service Calculations

(0)

Preview functionality

(0)

Price/Margin management

(0)

Pricing and cost calculations

(0)

Print management

(0)

Process Ink Calculation

(0)

Product catalog

(0)

Product configurator

(0)

Production tracking

(0)

Purchase order management

(0)

Quotes/Estimates

(0)

Reporting & statistics

(0)

Role-Based permissions

(0)

Scheduling

(0)

Search/Filter

(0)

SEO management

(0)

Shipping management

(0)

Template management

(0)

Templates

(0)

Third-Party integrations

(0)

User management

(0)

Work order management

(0)

Workflow management

(0)

DocketManager alternatives

DocketManager

4.6

(24)

Starting from

495

Per month

Free trial

Free version

Ease of Use

4.2

Features

4.4

Value for Money

4.7

Customer Support

4.9

MarketDirect StoreFront

4.1

(109)

visit website

Starting from

550

Per month

Free trial

Free version

Ease of Use

3.7

Features

3.9

Value for Money

3.7

Customer Support

4.1

Jenesis Software

4.7

(283)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.6

Value for Money

4.7

Customer Support

4.9

Nubium

(0)

visit website

Starting from

399

Per month

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

DocketManager pricing

Value for money rating:

4.7

(24)

Starting from

495

Per month

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about DocketManager price and value

Value for money rating:

4.7

(24)

To see what individual users think of DocketManager's price and value, check out the review snippets below.

“Overall the experience with the product and the company has been positive. Customer service and support have been very responsive to my needs and have been easy and enjoyable to work with.”

Phillip H.

President

“Docket Manager and I have had a great relationship with attempting to improve the systems overall functionality. They have a really great support team and respond very quickly.”

Marian V.

Digital Storefront Administrator / Digital Press Operator / Production Assistant