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DocuSend Logo

Mailroom software to manage mailing via U.S. postal services

Table of Contents

DocuSend - 2026 Pricing, Features, Reviews & Alternatives

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DocuSend overview

What is DocuSend?

DocuSend is a cloud-based mailroom software that helps businesses upload pre-addressed files, select paper options, and mail documents via U.S. postal services. It enables employees to use several printing options, such as perforated paper usage, remittance envelope, color printing, and single-side or two-sided printing.

DocuSend's merge functionality allows staff members to combine and use a single envelope for multiple mails with a single address, reducing overall mailing costs. The certified mailing module lets users track and verify delivery for sensitive or mandated documents from a centralized platform. The report portal allows team members to access monthly mailing history with document preview. With the foreign mailing module, users can send and receive mails to and from the USA.

DocuSend comes with an API, which allows businesses to integrate the system with third-party solutions, including Quickbooks. Administrators can configure role-based permissions, restricting employees to access, modify or delete specific information across the platform. It also allows users to add files in multiple formats, such as pdf, jpg, png, and jpeg.

Key benefits of using DocuSend

DocuSend
* Removes the need for visits to the Post Office
* Reduces internal mailing expenses by 50%
* No minimums, contracts, or initial setup fees required
* Compatible with any accounting system or software
* Eliminates the need for paper, envelopes, and stamps in stock
* Includes a portal for viewing mailing history and document images
* Eliminates overhead related to internal mailing operations

Starting price

1.19flat rate

Alternatives

with better value for money

DocuSend’s user interface

Ease of use rating:

DocuSend reviews

Overall rating

4.6

/5

30

Positive reviews

90

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.97/10
Rating distribution

5

4

3

2

1

25

2

1

0

2

Pros
“Communication via web chat has always been prompt, helpful and consistent. They are continuing to improve the service, interface, and ease of use.”
LP

Laura P.

Owner

“Love the ability to do it all over the internet - they handle all the mailing for less than I can pay someone else to do it.”
LS

Lisa S.

President

“Customer service and follow-up have really secured our loyalty.”
RK

Rory K.

Owner

Cons
“I was very disappointed but duplicate invoices were sent to the wrong addresses.”
IM

Isaac M.

Owner

“Biggest problem it solved was time. Just the time of manually sending invoices.”
JW

Jason W.

CEO

“There is nothing about DocuSend that I don't like.”
AG

Andrew G.

CFO

Who uses DocuSend?

Based on 30 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Consumer Services
Construction
Computer Software
Entertainment
Others

Use cases

Direct Mail Automation
Mailroom Management

DocuSend's key features

Most critical features, based on insights from DocuSend users:

Data import/export
Mailer templates
Reporting/Analytics
Event triggered actions
Delivery tracking
Third-Party integrations

All DocuSend features

Features rating:

Activity dashboard
API
CASS certified
Intelligent mail support
Invoice management
Mailing services integration
NCOALink Processing
PAVE certified presorting
Print management
Printing services integration
Role-Based permissions
Self service portal
Status tracking

DocuSend alternatives

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1.19

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Handwrite.io logo
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No pricing info

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MarketDirect StoreFront logo
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Starting from

550

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

DocuSend pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Plain paper

1.19

Features included:

  • Document Paper
  • Envelope
  • Mailing Solution
  • API Print to mail
  • International mail

Perforated paper (One paper document)

1.2

Features included:

  • Document Paper
  • Envelope
  • printing and mailing solution
  • API Print to mail
  • Remittance Envelope

Plain with Remit

1.23

Features included:

  • Document Paper
  • Envelope
  • Remittance Envelope
  • Mailing Solution
  • printing and mailing solution

Perforated with Remit

1.24

Features included:

  • Document Paper
  • Envelope
  • Remittance Envelope
  • printing and mailing solution
  • API Print to mail

User opinions about DocuSend price and value

Value for money rating:

To see what individual users think of DocuSend's price and value, check out the review snippets below.

“Communication via web chat has always been prompt, helpful and consistent. They are continuing to improve the service, interface, and ease of use.”
LP

Laura P.

Owner

“Love the ability to do it all over the internet - they handle all the mailing for less than I can pay someone else to do it.”
LS

Lisa S.

President

DocuSend support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Chat
Phone Support

Training options

Documentation
Live Online
Webinars

DocuSend FAQs

Q. What type of pricing plans does DocuSend offer?

DocuSend has the following pricing plans:
Starting from: $1.19
Pricing model: Free
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of DocuSend?

DocuSend has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does DocuSend support?

DocuSend supports the following languages:
English


Q. Does DocuSend offer an API?

Yes, DocuSend has an API available for use.


Q. What other apps does DocuSend integrate with?

DocuSend integrates with the following applications:
QuickBooks Online Advanced, FreshBooks, QuickBooks Online


Q. What level of support does DocuSend offer?

DocuSend offers the following support options:
FAQs/Forum, Email/Help Desk, Chat, Phone Support

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