DELMIAworks Reviews

The flow and ease of using it. I feel it's very user friendly and easy to navigate through it.

The Accounting Bank Reconciliation. The worst!

This system goes from quote to customer right through sales, purchasing, engineering, manufacturing, quality control, material review board, non-conformance, returns. HR modules and document control are available. Warehouse and distribution allowing for scanners and barcoding. Many many add on's within the same software company - as well as the ability to go outside the core and get third party...

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Because of its overwhelming ability to do almost anything, sometimes you are disappointed by some small things it cannot do. Sometimes you have to go through a couple of people to find the best solution to your problems in support, but generally they get you the answers in a timely manner.

The software is easy to use with the ability to jump to other modules within each screen. Upgrades are straight-forward and can be accomplished with in-house staff.

Releases tend to have a lot of bugs that may prevent upgrading. Be careful to test upgrades before applying to your live environment.

This software has a lot of great features. This is very user friendly and easy to navigate.

IQMS created some additional custom software for us. Unfortunately, whenever we discover issues that need to be corrected we have to wait months for IQMS to release updates to fix the issues. Then if the updates don't correct the issues we have to wait some more. Honestly, the phone support is pretty good. I think it would help if you had better face to face customer/service support.

The software was such a huge improvement over what we were previously using! We especially like the amount of information it can present to us in real-time, instead of 2-3 days later like we had in our old system.

IQMS oftentimes tries to be too many things to too many people. We've often joked in the user community that if you want to get new functionality or a major bug fixed that you should drop IQMS and return as a new customer, since they bend over backwards to accommodate that new sale. There are issues with buggy releases and support that sometimes is just parroting what is in the help screens and online documentation. These issues need to be addressed if they want to continue to be considered best-in-class.

Very manufacturing friendly and has all the functionality you need to run an entire manufacturing company. In addition, the IQMS MES system is seamless and provides valuable data in Real-Time. There are drag/drop charts that mesh quality data with process data, tolerance setting to monitor processes as well as workflows to remove paper and allow processes, forms, reports to be paperless. Communication to departments is built-in along with document control and storage. I can also see everything that is going on while on the road with the mobility built-in.

The financial package does not have great 'drill down' capability for variances if you use the standard costing vs actual costing. However, the newest version does have this capability but I have not used it yet.

Support is really good. System admin and EDI support are really great.

Learning curve for new users, interface 15.3, general navigation.There are some really specific ways to search that should be easier. The software seems a little sluggish in its client/server connection on a Gigabit network. Lots of good detail. Crystal Report method for reporting is a lot of work. There are some instances where sorting would be great or users be able to create a quick sort/report (like a listing of SKUs).

Relatively intuitive layout and features that enable customization and connectivity throughout the program. Excellent documentation and customer support when questions come up. Our company has used the software for six years and it's been serving us well. EIQ is designed to be worked out of almost completely and when taken advantage of, it can be very powerful in that regard.

Custom made reports via Crystal Reports take a long while to process in comparison to the on-board reports that come with EIQ, this can certainly cut into productivity time. Data maintenance can be a bit of a chore, sometimes, since mass loading cannot be handled by the end-user or the DBA(s). Unfortunately, there are no drill-downs available for inventory cost analysis.

The features that IQMS has are all fairly well developed and mature. Support staff can be incredibly helpful and knowledgeable. There are a wide array of software modules with highly configurable settings to cover most production situations for a diverse array of firms.

IQMS implementation specialists can leave a lot to be desired. Many essential features of our install were never configured or were configured incorrectly. To that extent IQMS is highly reliant on companies having individuals with high aptitudes for trouble shooting and problem solving. If your company has this sort of talent, it can be an incredibly helpful software suite. Without that baseline expertise...

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The IQMS ERP software is a well rounded and full-featured software package. Manufacturing modules are specifically designed for plastic injection manufacturing. Software has a comprehensive set of modules and covers everything from manufacturing, inventory, accounting, supply chain and human resources activities. We have found IQMS customer service and technical support to be excellent.

Some modules are a bit clunky and difficult to use. There is also a lack of an API structure to allow for customization by the customer. Use of product in a WAN environment requires use of Terminal Services and/or Citrix for client connectivity. Upgrading the software is also a cumbersome process.

Software has everything we need, Plus some. Very customizable for any customers needs. Once it's up and running not much you need to do with it.

Patching and your updates are terrible and when you apply KI's that will introduce other issues. What it comes to support you don't know what you're going to get. I feel like your engineers some know your product very well others I won't talk to.

The depth and breadth of the program is impressive. I like the flexibly of use from a small section of manufacturing process, to using it fully from quoting, production and quality testing. Consistency but continued expansion of the IQMS program is appreciated (I am a user since 2004). Help desk can be very responsive when it comes to problems/questions arising. If it is a major problem they will `take you by the hand solve it with you. With the interface I appreciate the ability to jump from window to window to window. I also appreciate it is a multi-window program.

The structure of the database not being directly linked to the naming scheme of the interface can be frustrating when creating reports or finding problems. The structure of security section is hard to manage (groups and sections instead of individual profiles and direct security approvals). Not being able to easily substitute alternative items in the BOMs/Work orders can be a hindrance to accurate consumption. Also the structure of the consumption can be awkward. If a change is needed to the program a committee gathers once a year to vote on the focus of the upgrades and improvements, is the process to update errors to the computer system, instead of a more instant solution (though if it is obvious they will fix it sooner).

The ease of use. Very easy to get around and the ability to right click and jump from screen to screen let's you keep moving forward without having to close stuff out and start back up.

I would say Customer Support - Seems like we have to talk to several people before we can get things figured out. Would also like to get information about upgrades and when they're available. Supposedly, our version is like 3 versions behind, which could possibly be causing some of our issues? Would be nice to get some information on this.

I like that once you purchase a trading partner and template all updates to that transaction are included. There is very little turnover in this department so I'm usually able to work with the person who originally developed my templates. I also like that they ALWAYS answer the phone.

The only con that I can really think of is when I am trying to resolve an issue that involves the VAN. Sometimes it's hard to figure out what software needs to be updated. IQMS now offers VAN service which we are exploring.

For approximately the last 6 years we have been refining our ISO systems as well as integrating IQMS quality module into our plant. The Quality module has allowed us to design our systems and then mold the functionality of the quality module to fit our needs. As with many of the modules - there are so many choices, options and things to set up - if you don't have a good manual system then developing...

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Can't think of any immediate "con's". Obviiously we struggle at times to get a system to do what we want, but that often is a function of us not having the right approach or unwilling to change/adapt. In time and usually with brainstorming we are able to acheive desired results.

IQ is a feature rich/constantly evolving ERP system-handling mission critical/multi-plant business processes, eliminating multiple points of data entry and the associated errors IQAlert e-mailed exception reports-employees can focus on meeting customer needs EDI is fully integrated, not a third party solution-allowing us to work as part of a team with IQ and our customers to improve performance...

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Employees that are not fully engaged sometimes have difficulty understanding and/or utilizing the efficiencies inherent in IQ. However, several cost and time effective training options are available that range from learning basic navigation/software capability skills thru expanding knowledge of application specific IQ functionality. Security Administration can be fairly complex and cumbersome to maintain, especially after software updates although there has been recent improvement in this area.

IQMS provides information at every step of our business, from raw materials to shipped product and from prospect to repeat customer. Customizable user fields and user forms allow us to adjust the system to fit our processes, rather than the other way around. Because IQMS data resides in the well-known and well-documented Oracle database, custom reports, data-mining, and intelligent read-only extensions are a breeze. IQMS also continues to add value to our business by being very receptive to user requests for software changes, and has provided multiple upgrades to allow us to utilize more features of the software and make our processes as efficient as possible.

Updates are monolithic and, while providing great value in terms of new features, can cause unintended consequences. Due to their scope, they are difficult to fully test before implementation. The software is more focused on the plastics industry than others in the manufacturing sections and it took a lot more effort during implementation to understand and setup the software correctly. The security administration is not the most intuitive, and needs to be reviewed after each upgrade. User licenses are expensive and add to yearly costs.

Customer service oriented. Robust, feature rich, fault tolerant, scalable, flexible. Quick right click jump features everywhere. Lots of customization possibilities. Many automation options from order entry (EDI) to real time scheduling on the floor, to labeling and shipping out the door. Crystal Reports and regularly scheduled Alerts Server allows granular management by exception as needed...

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No real cons that wouldn't apply generally to all other ERP software (for example, the cost of annual maintenance and license pricing model, better tools for monitoring license usage, cumbersome security, and the upgrade process). You do need at least one full time in-house "champion." Most of our issues with IQ tend to be self-inflicted and usually come from our internal lack of proper understanding of the appropriate use of the program, and/or real world constraints (for example, "do you want it under budget or on time?"). As with any software support, sometimes you must patiently ask complicated questions a couple of different ways before you both reach a mutual understanding of each other's positions.

IQMS manages our injection molding operations extremely well. The scheduling and purchasing modules are slick, and the program can handle all the quirky aspects of our industry such as family tools, running down cavitation, concentrate let-down ratios, sales orders with multiple releases, etc. The Real Time monitoring system collects data as jobs are run, and managers can see the current status of...

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IQMS is not the most intuitive program, and thus there is a steep learning curve at implementation. For example, some very useful screens are really hidden and a user would never 'stumble' upon them or even know about their existance if not shown by a trainer. Also, the screens/menus are not consistant across all modules. For example, there are different ways to sort lists depending on what screen...

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We were able to purchase and start using the system in about 9 weeks. While I don't recommend this timeframe, it demonstrates that IQ has worked out the bugs, and the system works, all you have to do is load your data. The system is very robust because pretty much everything you need is already there, you don't end up paying for alot of extra customization. Because the system is integrated, the upgrades are pretty smooth. Previous systems were so splintered and customized that you couldn't afford to upgrade because the you might break something else. Overall the system is pretty intuitive and consistent from a users standpoint. The right click jumps are very useful.

There are some quirks that rise up due to IQ's history of coming from the plastics industry. We had a few misteps in the initial setup but the IQ support was very helpful. The help documentation is lacking in a few places and doesn't always tell you what the ramifications of your choices are. i.e. if you make something a packaging type inventory item, the BOM functions are handled differently. The standard cost rollup tool doesn't roll up all the way through multiple layers in the BOM so the roll has to be repeated multiple times to capture all standard cost updates. The security administration is complex and cumbersome.

EnterpriseIQ is a very comprehensive and robust ERP system. We were able to consolidate our old ERP and several independent, and often redundant databases, spreadsheets and other systems into one central application. In general, the system is reliable and easy to maintain. Support is good, readily available, and domestic. No pressing (1) for English. IQMS as a company seems to value its customers,...

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In the grand scheme of things, relative to other ERP systems, there are few drawbacks to IQMS, and no showstoppers for NBP. Occasionally the MRP engine creates a work order that doesn't seem to have any demand, so sometimes I have to evaluate the need for an order manually to be sure. Security/permissions for the system is a bit cumbersome at times, but IQMS has improved that recently and continues to work on it. Alerts seems to be a bit unstable. I don't know if that is a widespread issue or unique to us, but I frequently have to restart the app. We have not been able to get IQ to fit our needs for quoting, but in all fairness our system is fairly elaborate. We also found the Workforce module to be weak.

- EnterpriseIQ is a very flexible, feature-rich application with a nicely integrated set of modules - Industry specific with many built-in enhancements specific to the plastic molding and manufacturing industry - User-friendly interface with good security framework and functionality across all modules - Use of standard Crystal Reports for custom reporting - Robust Oracle back end database - Has the ability to run as a Citrix Server published application - Handles multi-plant configuration scenarios - Web and RF based modules for some computing functionality on mobile and scanner devices - Helpful and responsive customer service and tech support - Decent built-in and online help documentation - Online, instructor-led training classes available for most modules

- Installation and configuration of database server, client machines and various other components is a bit complicated and can be very tricky if upgrading hardware or software versions - Have encountered occasional flaws/bugs or shortcomings in functionality within some modules (may be addressed in more recent versions) - Barcode label printing is cumbersome and difficult to configure and maintain across multiple remote locations - No public API or developer license to make customizations to database schema or application modules - Customer service / tech support not available 24/7 - Client applications not Windows 64 bit compatible

IQ continues to: A) improve existing functionality, and B) Add functionality in response to customer input and new markets. This has allowed us to use the program for an injection plastics, rubber molding and a metal turning operation. Customer service is excellent, and I have heard they are working on 24/7 access. Documentation is excellent overall - if you use the help files they will...

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We don't use the EDI, WMS (RF scanners), label printing or Time and Attendance modules because of the complexity of our needs - others do, so this is not necessarily a minus for all potential users.

There are many Pros to EIQ. First, it is a TRUE ERP package. EIQ has INTEGRATED has all the elements necessary to run a plastics business. These are IQMS written modules, not a skeleton package that 'bolts on' other vendor applications. Second, the EIQ implementation was on schedule for each plant where we deployed it. Third, IQMS excels at listening to 'the voice of the customer'. IQMS listens...

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Customer Service is not 24/7

Enterprise IQ is the only system that truly integrates manufacturing and financial systems together. Their strength is that it has been developed with the focus on manufacturing rather than financial. Most ERP systems start with the financial side including order entry, purchasing and the like most do not support manufacturing and manufacturing processes or recommend third party applications to enhance...

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There are not many cons to speak of. I believe this is due to the fact that they have a very robust system that is extensively tested prior to release and that they are such a customer focused organization. They do not always accommodate all change requests however they do make an effort to review it and respond as to why or why not the change will be accepted or rejected.