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Ordant Reviews
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30 reviews
Recommended
Eric D.
Printing, 1-10 employees
Used daily for 2+ years
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Our experience has been great. Rep and the company are very receptive to ideas, input, and suggestions to make the product even better.
What I like most about Ordant is that it is customizable to fit the specific products we sell.
The learning curve. However, once I learned to use it, it has become extremely useful in our operations.
Adam B.
Printing, 1-10 employees
Used daily for less than 6 months
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Over the past few years our print & graphic design business has been rapidly growing. This growth caused us not only to expand the amount of print and finishing equipment we have, but also created the need for a print MIS solution. Prior to Ordant’s software, my business was using a 100% hand written work order system for pricing and tracking of all our print production jobs. The system worked,...
When I came across Ordant’s website, I immediately liked what I saw…. “Ordant Print Estimating & Order Management… Simplified.” This one-line statement described almost EXACTLY what I was looking for. I began reading over the information on the website and the more I read, the more I liked what I saw. I reached out to Ordant and was immediately connected with customer support. Support team walked...
Absolutely nothing. Everything about Ordant has exceeded my expectations thus far.
Verified reviewer
Printing, 1-10 employees
Used daily for less than 6 months
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Not good
The backend is ok but not worth the cost
Cannot customize the front end and have to use their designs
Our whole system is built around customization. We can do customization for you or you can do it yourself. We also offer custom development where we can build features for you. About 60% of our customers use the software as is, for others we have done custom development. For our Web2Print you can add your own design or use one of our designs. Please do read rest of the reviews. Along with customization we are highly rated for our ease of use, our great customer support, excellent quality and features. If you are interested, we can provide contact information about our references and you can talk to them directly. We do not think this was written by any of our customers as it was written anonymously.
George M.
Consumer Goods, 11-50 employees
Used daily for 6-12 months
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Before using Ordant, our workflow was deeply flawed. Each step in the process was separate from the previous, from RFQs, and Estimates, to Orders and Billing. There was a lot of double, sometimes triple entry of items. Once we switched over to Ordant, things improved immediately. The time it took to get a job in and out through Ordant was about 1/3 of what it was. The transition was really great....
VERY intuitive. Easy to get up and running. Fantastic support.
Constantly being developed, so there are some bugs. But that means it only gets better. No software out there is perfect.
Aaron C.
Used daily for less than 6 months
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Ease of Use: Ordant is very easy to use and has multiple routes to get to any information you need. Their team are constantly thinking of ways to improve on that and welcome customer suggestions. Customer Service: The customer service is beyond 5-Star. They reply to any questions or emails almost immediately and even have a feedback button built right into the website. If we ever come across...
We will occasionally find bugs but if we do they're immediately on it to get us corrected and running smoothly again.
Ashley S.
Printing, 11-50 employees
Used daily for 1-2 years
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Before my company got this software, I would manually make a list of jobs & their due dates, so I could make sure projects where completed on time. With this software not only are all current jobs listed in order by due date, but I can see upcoming jobs allowing me to prepare in advance & make sure that we have all the necessary items to complete jobs. It saves time as well, now the shipping & delivery department does not have to look to see if a job is completed, instead they can just look via Ordant, the status of any given project. It is easy to use, very user friendly and allows multiple users, which is incredibly useful.
I have no complaints at this time. It really is great software.
Megan S.
Printing, 1-10 employees
Used daily for less than 6 months
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Our experience with Ordant has been one of the best customer service experiences we have had in ANY industry! Switching software is a big deal, monumental when it affects every aspect and every person in your company. We knew the process wouldn't happen overnight and that it would come with it's own set of challenges regardless of the company we went with but I must say that with the help of [SENSITIVE...
Ordant allows us to do more with less (an objective every business owner is after). Due to it's integrated estimating, proofing, and invoicing we have cut our front end process in half and have much improved the communication between departments.
I have nothing negative to say. Anything that I mention to the executive and his team they work on and have already thought of. These guys are at the top of their game!
Kim R.
51-200 employees
Used daily for 6-12 months
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I would unhesitatingly recommend this product to others. We were able to get up and running with Ordant incredibly fast, and transitioned from our previous application with very few issues.
Despite the fact that our business practices do not perfectly match the client profile for Ordant, Ali was very willing to work with us to customize the software as much as possible and help us find ways to make it work for us. Our graphics and print shop staff are very pleased with how easy it is to understand and use, and the up-to-date look and functionality of the webstore is miles above what we were using before.
Although there are some issues, they are minor and come from growing pains vs. lack of focus on quality. We look forward to growing with this company.
Michael A.
Printing, 1-10 employees
Used daily for 1-2 years
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5 Stars! Exactly what our company needed. Ordant is a very user friendly system that manages work flow for our company with ease. The web based user interface is the simplest & best i've seen. Work flow,Estimating,Purchase orders,Invoicing,Shipping, reports and company analysis, its all there. Customer service is top notch and they respond quickly to all questions.
Ease of use. The User interface is extremely simple to navigate. Works great from PC, tablet or phone.
We are satisfied as is. When we make suggestions to them to improve the product, it usually gets implemented into a future update.
Bruce C.
Printing, 11-50 employees
Used daily for less than 6 months
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Fast, accurate estimating for our large format digital dye sublimation printing
The ability to fine tune costs and pricing has given me a flexibility which has made it easy for the sales people to get accurate pricing to customers. It has also been very easy to learn even for the more computer challenged individuals. The software's ability to set estimates up for review and then notify the sales person that it is ready to email to the client has been a big plus for us. Also being a cloud based program it gives our sales people the ability to do a estimate from anywhere. The best comment I could make about this software is that our people are using it and that I would not hesitate to purchase it again.
There are very few items I dislike about this program, one would be not being able to add in fractions in certain fields and the other is that I'm not allowed to modify some forms specific to my organization. I've been told the fraction issue is being addressed and hopefully at some date they could add in a form editor.
Rick M.
Used daily for 6-12 months
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I am a novice at best, when it comes to Storefronts and websites. Over the past months and with minimal consultation during weekly conversations we have accomplished a storefront that is now actively attracting clientele. The team at Ordant quickly responds to any questions or issues that we inquire about. We have only used a fraction of what Ordant offers. In my opinion you need a partner that can not only help grow your business,but offers techknowlogy that grows with your business!
Don't have many if any. I am familiar with Print price & production software, but this is the only one I have worked with that has a proofing system.
Marie G.
Graphic Design, 11-50 employees
Used daily for 2+ years
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Always very open to our Crazee ideas. [SENSITIVE CONTENT HIDDEN] is very helpful and supportive and always there when I email or call. Giving these guys a 100% review, very well deserved.
Ease of access & excellent with manipulating to fit our specific needs
We don't have any cons about the Ordant software that stand out
Michele D.
Printing, 1-10 employees
Used daily for 2+ years
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The customization is great and so is the customer service.
Haven't had time (our fault) to set up many storefronts.
Diane C.
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We starting using Ordant's Essential package 7 months ago and have already renewed our contract. Ordant is web based, so our designers, the press operator and I can update it very easily. We use macs and PCs, so our old order management 'system' in an Excel spreadsheet caused a lot of problems. We no longer have to `take turns' in the database. We purchased Ordant specifically for the estimation...
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Rory O.
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Ordant is exactly what I was looking for when I started my hunt for a better estimator. My goal was to find something simple and in the cloud, so estimates could be done quickly and from anywhere and we found just that with the Ordant product. It is completely customizable to our company, with regards to pricing and products. It resides in the cloud; so all our employees can access it from anywhere...
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Brad G.
Marketing and Advertising, 11-50 employees
Used daily for 6-12 months
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When we first met Ali we were blown away by the thoroughness of his presentation and his ability to answer any and all of our questions. Once we made the decision to use Ordant they continued to impress. Their attention to detail is second to none as well as their ability to understand our needs and then execute was impressive. Any issues that we run into are handled with urgency and great attention to detail. We couldn't be happier with our choice to partner with Ordant for our systems upgrades.
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D. S.
Retail, 1-10 employees
Used daily for 1-2 years
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Ordant has made things so much easier for us and has integrated some processes that we struggled with.
Easy to use, custom products, editable.
I need to make time to work on the site. There is so much that can be done. (Is that even a con?)
Richard H.
Printing, 11-50 employees
Used daily for less than 6 months
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We worked very hard to find a solution that worked for both our company and for our customers. Ordant made the integration simply and easy. The connection to our accounting software made this a complete solution. Hope our competion does not use this.
It provides complete visability to our customers on the status of thier order thorugh out the process. Ordant is very flexible in helping create enhanced features at no cost at times. Great service
Most of all the features we were looking for at there. Would like to see a connection back from our accounting software that enables accounts to be put on hold for non payment. They are working on this as well.
Carlos A. D.
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After searching for months and demoing over a dozen different Print MIS software, I'm completely happy with my decision to purchase Ordant. Before, we used about 4 different apps to manage my business and orders. Now we consolidated order management, shipping and estimating all in onesolution has gone far and beyond my expectations. By implementing this system into our company we've gain complete control...
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Krystal S.
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We are a Canadian based company who implemented Ordant in October 2015 as a nimble fabric graphic manufacturer we were searching for a CRM system that would provide us with ease of us, easy integration and the freedom to adjust our product offerings as our product line changed. Ordant met and exceed our expectations, since implementing all of our processes from estimating to billing have become fluid...
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Paul C.
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As a printing professional we have tried many workflow systems. We specialize in envelopes which a lot different than the normal printing workflows. We not only manufacture, but we have warehousing, pick and packs, kitting, and imprinting services. Most of the printing software's are unable to handle these scenarios. Ordant however, is so customizable that it made this handling a breeze. If we had...
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Michael C.
Printing, 1-10 employees
Used daily for less than 6 months
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We are a small print shop that had tried many different software estimating systems. This is by far the most powerful and user friendly system we have worked with. As every Print shop varies on how they operate, the customer service is always available to make changes to suit you companies exact needs. Highly recommend.
How easy it streamlined our workflow
Don't have any
Keeana B.
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Ordant is by far the BEST software I have come across to organize our process for design and print. I have tried over a dozen order management systems but none have been the right fit for our company. Ordant has solved most of our internal issues, including transparent billing, real time order process tracking and automated pricing. They are always open for suggestions of improvement, and oftentimes will implement them right away. Ordant has helped the flow of our order process tremendously and I would recommend the program to anyone in the design or print industry.
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Kelly N.
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I highly recommend Ordant to anyone who is looking to streamline their estimating, order taking and job tracking processes. Our team has found that having one system has saved us time, made us more consistent with pricing and reduced errors in taking orders. Ali is professional, responsive and will go the extra mile to make things happen. This is a great product and a fantastic company to work with.
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Jose I.
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We have been using Ordant since the beginning of this year. We really like this software. It is very easy to use and it is a great tool to track our orders and estimates. We use it price all of our digital, offset and wide format printing. Ali has been very good with setting up the whole system and is always one call away when we need him. We would highly recommend it for anyone to use.
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