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PawLoyalty Pro Software Logo

All-in-One Boarding, Daycare, Grooming & Training Software

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PawLoyalty Pro Software - 2026 Pricing, Features, Reviews & Alternatives

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PawLoyalty Pro Software overview

What is PawLoyalty Pro Software?

PawLoyalty is a totally online, cloud-based software solution for those offering pet kennel and care services. The system provides a broad range of client management features designed specifically to organize the daily public-facing running of the business alongside behind the scenes administrative duties. Accessible 24/7 to owners and customers placing online bookings, PawLoyalty also integrates appointment reservation requesting and pet record editing into existing practice websites. Seven scheduling views allow pet check-ins, checkouts and employee/room assignments to be logged, while issuing automated email confirmations or reminders. Staff hours can also be tracked via online calendars, enabling the planning of leave and assisting with commission calculations and payroll.

Keep centralized customer and pet records with detailed fields for entering emergency contacts, treatment preferences, medical history and payment progress. The software allows profile photos to be added for visual identification, while social media integration encourages customer communities to be formed alongside opportunities for positive social marketing.

Key benefits of using PawLoyalty Pro Software

  • Rich client management system for organizing commercial kennel and pet care services, accessible 24/7 online and via integration within existing websites.


  • Enable customers or staff to schedule appointments, while automating email booking confirmations, customer receipts, birthday E-cards and vaccination reminders.


  • Maintain centralized customer records and pet profiles complete with photos, contact addresses, dietary advice, behavioral notes, plus detailed medical histories.


  • Accept web-based appointment requests in real time, filtering services by availability and enabling customers to make payments online.


  • Engage customer communities with social media integration including Twitter and Facebook, alongside the issue of targeted monthly HTML newsletters.
  • Starting price

    70flat rate /
    per month

    Alternatives

    with better value for money

    PawLoyalty Pro Software’s user interface

    Ease of use rating:

    PawLoyalty Pro Software pros, cons and reviews insights

    To determine these pros and cons insights, we analyzed responses from 

    Overall rating

    Reviews sentiment

     
     
     
    1-2(5)
    3-4(6)
    5(51)

    What do users say about PawLoyalty Pro Software?

    Reviewers appreciate PawLoyalty Pro Software for its responsive and knowledgeable customer support, noting that staff are quick to address issues and provide helpful training. They feel the support team is friendly, accessible, and consistently delivers a personal touch, which makes them feel valued as customers. Some mention that their questions are answered promptly, even outside regular hours.

    Users say PawLoyalty Pro Software is easy to use and user-friendly, with a straightforward interface that helps them manage operations smoothly. They find it simple to learn and navigate, though some indicate there is a lot to explore and it takes time to master all features.

    Select to learn more


    Who uses PawLoyalty Pro Software?

    Based on 62 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Consumer Services
    Hospitality
    Veterinary
    Professional Training & Coaching
    Others

    Use cases

    Kennel
    Pet Grooming

    PawLoyalty Pro Software's key features

    Most critical features, based on insights from PawLoyalty Pro Software users:

    Booking management
    Client management
    Client portal
    Appointment management
    Online booking
    Customer accounts

    All PawLoyalty Pro Software features

    Features rating:

    Reminders
    Confirmations/Reminders
    Calendar management
    Activity dashboard
    Email marketing
    Employee management
    Event calendar
    Inventory management
    Mobile grooming
    Onboarding
    Pet birthday tracking
    Pet grooming
    Photo Management
    Point of sale (pos)
    Recurring appointments
    Recurring tasks
    Scheduling
    Search/Filter
    Service catalog
    Social media integration
    Staff management
    Activity tracking
    API
    Appointment scheduling
    Automated scheduling
    Automatic backup
    Availability management
    Barcode/Ticket scanning
    Billing & invoicing
    Commission management
    Credit card management
    Credit card processing
    Customer database
    Customer history
    Customer management
    Document storage
    Drag & drop
    Electronic payments
    Email alerts

    PawLoyalty Pro Software alternatives

    PawLoyalty Pro Software logo

    Starting from

    70

    Per month

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    visit website

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    ProPet logo
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    Starting from

    49.99

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    Free version
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    Customer Support

    PawLoyalty Pro Software pricing

    Value for money rating:

    Starting from

    70

    Per month

    Flat Rate

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about PawLoyalty Pro Software price and value

    Value for money rating:

    To see what individual users think of PawLoyalty Pro Software's price and value, check out the review snippets below.

    “Ease of use and ability to contact support with a quick response with any issue we may have. Ability to add a lot of detail to accounts is helpful too.”
    HB

    Heather B.

    Owner

    “They even proactively reach out to us and see how they can do better and help us get the most out of the software. We love that PawLoyalty is building so much functionality around Marketing.”
    OZ

    Omar Z.

    Top Dog

    PawLoyalty Pro Software integrations (4)

    PawLoyalty Pro Software customer support

    What do users say about PawLoyalty Pro Software customer support?

    Customer support rating:

    We analyzed 27 verified user reviews to identify positive and negative aspects of PawLoyalty Pro Software customer support.

    Widespread user sentiment highlights quick, friendly, and knowledgeable customer support responses, even outside standard hours.

    A significant portion of users appreciate easy access to live support, personalized help, and proactive staff willing to go the extra mile.

    Support options

    Faqs/forum
    Phone support
    Email/help desk
    Chat
    Knowledge base

    Training options

    In person
    Webinars
    Live online
    Videos
    Documentation

    To see what individual users say about PawLoyalty Pro Software's customer support, check out the review snippets below.

    “Although it is an easy software to use it dose have its spontaneous glitches, The Customer service however is quick to resolve these glitches in a personal,caring and compassionate way, we are using this product and think its a great service for the cost and would recommend it to anyone needing simplicity and ease, A true asset to any business.”

    AR

    Amanda R.

    owner/operator

    “The customer service is amazing as well, and if I don't know how to do something, I get an immediate response and solution to my problem.”

    KF

    Karin F.

    Chief Executive Officer

    “Customer service is awesome and they're willing to help you learn what would work best for your business with trainings in either 1 on 1 or a group.”

    BS

    Brandy S.

    Owner

    PawLoyalty Pro Software FAQs

    Q. What type of pricing plans does PawLoyalty Pro Software offer?

    PawLoyalty Pro Software has the following pricing plans:
    Starting from: $70.00/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)

    These products have better value for money


    Q. Who are the typical users of PawLoyalty Pro Software?

    PawLoyalty Pro Software has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


    Q. What languages does PawLoyalty Pro Software support?

    PawLoyalty Pro Software supports the following languages:
    English


    Q. Does PawLoyalty Pro Software support mobile devices?

    PawLoyalty Pro Software supports the following devices:
    iPad, iPhone


    Q. Does PawLoyalty Pro Software offer an API?

    Yes, PawLoyalty Pro Software has an API available for use.


    Q. What other apps does PawLoyalty Pro Software integrate with?

    PawLoyalty Pro Software integrates with the following applications:
    SendGrid, Hippo Manager, CardConnect, Mailgun


    Q. What level of support does PawLoyalty Pro Software offer?

    PawLoyalty Pro Software offers the following support options:
    FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base

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