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Pet Manager Logo

Pet Software with New Tricks

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Pet Manager - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Pet Manager overview

What is Pet Manager?

Highly awarded in 2024 for Customer Service, Ease of use, best value and functionality and features. Discover the rising star of Pet Software! Pet Manager is a cloud-based pet software solution designed to help kennels, catteries, groomers, trainers and pet resorts of all sizes manage records, bookings, billing, payments and communications. The platform includes a customer relationship management (CRM) system which stores client information such as addresses, phone, email, secondary contact, vet, and more in a centralized database. Pet Manager comes with a self-service portal, which allows customers to create reservations, add personal details, check availability, and update pet information. Features include transactions history, automated emails/SMS, communication logs, automatic cost calculator, reporting, and daily backups. Scheduling functionality lets users modify bookings and check-ins/check-outs using a drag-and-drop interface. Pet Manager sends automatic notifications for stay confirmations, visit details, payment reminders, and more. Pet Manager’s interactive dashboard displays in-house occupancy, pick-ups/drop-offs, and dietary or medical notes for pets. The clickable tiles feature enables managers to search the customer database and view daily tasks. Pet Manager integrates with various third-party applications such as Xero, MailChimp, and Stripe.

Who uses Pet Manager?

By industry, Pet Manager reviewers are most commonly professionals in consumer services (38%). The most frequent use case for Pet Manager cited by reviewers is kennel management (98% of reviewers).

What are the most popular integrations for Pet Manager?

The Pet Manager integration most frequently cited by reviewers is Stripe, a payment processing product rated 4.9 out of 5 for its integration with Pet Manager.

Starting price

45flat rate /
per month
view pricing plans
try for free

Alternatives

Pet Manager’s user interface

Ease of use rating:

Pet Manager pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(2)
5(50)

What do users say about Pet Manager?

Users report that Pet Manager offers outstanding customer support, with fast, friendly, and knowledgeable assistance available through multiple channels. They say the team is responsive to feedback, often implementing requested improvements, and that the customer portal is easy for clients to use, reducing administrative workload. Some mention that integration with websites and customization can be tricky, but support helps resolve issues quickly.

Reviewers indicate that Pet Manager is user-friendly and intuitive once set up, making daily operations and bookings straightforward. They find the layout convenient and appreciate features like scheduling, reporting, and seamless integration with accounting software.

Select to learn more


Who uses Pet Manager?

Based on 52 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Consumer Services
Veterinary
Hospitality
Leisure, Travel & Tourism
Others

Use cases

Kennel
Pet Grooming

Pet Manager's key features

Most critical features, based on insights from Pet Manager users:

Booking management
Scheduling
Client management
Customer history
Availability management
Online booking

All Pet Manager features

Features rating:

Activity dashboard
Email reminders
Customer management
Automatic backup
Calendar management
Customer accounts
Electronic payments
Mobile access
User management
Appointment management
Document storage
Third-Party integrations
Electronic signature
Point of sale (pos)
Payment processing
Onboarding
Personalization
Pet birthday tracking
Pet grooming
Photo Management
Real-Time reporting
Receipt management
Activity tracking
Records management
Recurring appointments
Reminders
Reporting & statistics
Reporting/Analytics
Sales reports
Search/Filter
Service catalog
SMS messaging
SMS reminders
Staff management
Task management
Task scheduling
Vaccine management
Alerts/Notifications
Animal database
Appointment scheduling
Barcode/Ticket scanning
Billing & invoicing
Client portal
Confirmations/Reminders
Credit card management
Credit card processing
Customer database
Customer service management
Customization
Discount management
Drag & drop
Electronic forms
Email alerts
Email marketing
Employee management
Event calendar
Facility scheduling
Inventory management
Invoice management
Mobile grooming
Multi-Location
Multiple user accounts

Pet Manager alternatives

Pet Manager logo
visit website

Starting from

45

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Goose logo
visit website

Starting from

150

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
DaySmart Pet logo
visit website

Starting from

29

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
ProPet logo
visit website

Starting from

49.99

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Pet Manager pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

45

Per month

Features included:

  • 30 Days FREE! No Credit Card
  • Unlimited Users
  • Multiple Cattery Pens/Suites
  • Multiple Day Care Places
  • Multiple Dog Kennels/Suites
  • Multiple Grooming Places
  • Multiple Training Places
  • Multiple Dog Park Places
  • Multiple Hydrotherapy Places
  • Multiple In-Home Services Places
  • Multiple Walking Places

Standard

65

Per month

Features included:

  • 1 Site/Location
  • 30 Days FREE! No Credit Card
  • Unlimited Users
  • Up to 30 Cattery Pens/Suites
  • Up to 30 Day Care Places
  • Up to 30 Dog Kennels/Suites
  • Up to 30 Grooming Places
  • Up to 30 Training Places
  • Up to 30 Dog Park Places
  • Up to 30 Hydrotherapy Places
  • Up to 30 In-Home Services Places
  • Up to 30 Walking Places

Deluxe

85

Per month

Features included:

  • 30 Days FREE! No Credit Card
  • 1 Site/Location
  • Unlimited Users
  • Unlimited Cattery Pens/Suites
  • Unlimited Day Care Places
  • Unlimited Dog Kennels/Suites
  • Unlimited Grooming Places
  • Unlimited Training Places
  • Unlimited Hydrotherapy Places
  • Unlimited Dog Park Places
  • Unlimited In-Home Services Places
  • Unlimited Walking Places

Multi-site

220

Per month

Features included:

  • 30 Days FREE! No Credit Card
  • Unlimited Users
  • Up to 3 Sites/Locations
  • Unlimited Cattery Pens/Suites
  • Unlimited Day Care Places
  • Unlimited Dog Kennels/Suites
  • Unlimited Grooming Places
  • Unlimited Training Places
  • Unlimited Hydrotherapy Places
  • Unlimited Dog Park Places
  • Unlimited In-Home Services Places
  • Unlimited Walking Places

Enterprise Plan

340

Per month

Features included:

  • 30 Days FREE! No Credit Card
  • Unlimited Users
  • Up to 5 Sites/Locations
  • Unlimited Day Care Places
  • Unlimited Cattery Pens/Suites
  • Unlimited Dog Kennels/Suites
  • Unlimited Training Places
  • Unlimited Grooming Places
  • Unlimited Hydrotherapy Places
  • Unlimited Dog Park Places
  • Unlimited In-Home Services Places
  • Unlimited Walking Places

User opinions about Pet Manager price and value

Value for money rating:

To see what individual users think of Pet Manager's price and value, check out the review snippets below.

“Easy to use, helpful and responsive support team, cost effective and our staff and clients like it as much as we do.”
HA

Heather A.

Kennels and Cattery owners

“So far we are really impressed and very happy to have trusted Pet Manager and the system has certainly helped improve the running and efficacy of our business.”
KG

Karen G.

Manager

Pet Manager integrations (3)

Integrations rated by users

We looked at 52 user reviews to identify which products are mentioned as Pet Manager integrations and how users feel about them.

Stripe logo
Stripe

Integration rating: 5.0 (5)

Customers can book and pay at any hours and It files away payments and refunds are easy to process if needed.

DM

Diane M.

Manager

Mailchimp logo
Mailchimp

Integration rating: 4.0 (1)

Xero logo
Xero

Integration rating: 5.0 (1)

Pet Manager customer support

What do users say about Pet Manager customer support?

Customer support rating:

We analyzed 23 verified user reviews to identify positive and negative aspects of Pet Manager customer support.

Widespread user sentiment highlights the support team's responsiveness, quick issue resolution, and willingness to provide detailed guidance.

Multiple users praise the ease of contacting support, noting friendly, knowledgeable staff and consistently fast, helpful responses.

Support options

Faqs/forum
Email/help desk
Phone support
Chat
Knowledge base

Training options

Webinars
Live online
Documentation
In person
Videos

To see what individual users say about Pet Manager's customer support, check out the review snippets below.

“The initial set up took some time but that was due to the dated nature of our old system, and the Pet Manager support team were brilliant at working it out and solving the issues.”

HA

Heather A.

Kennels and Cattery owners

“The phone is always answered and advice is patient and professional, even proving video tutorials in some cases!”

NB

Nicola B.

Kennel Manager

“Help is just a click away and the team is always friendly and amazing with details advice to guide us through any problems.”

Ja

Jody a.

Boarding Kennels Owner

Pet Manager FAQs

Q. What type of pricing plans does Pet Manager offer?

Pet Manager has the following pricing plans:
Starting from: $45.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


Q. What are the benefits of using Pet Manager?

Modern Interface
Incredible Functionality
Excellent Support
Online Booking interface
Cloud Based
Access from Anywhere
Affordable


Q. Who are the typical users of Pet Manager?

Pet Manager has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Pet Manager support?

Pet Manager supports the following languages:
English


Q. Does Pet Manager support mobile devices?

Pet Manager supports the following devices:
Android, iPad, iPhone


Q. Does Pet Manager offer an API?

No, Pet Manager does not have an API available.


Q. What other apps does Pet Manager integrate with?

Pet Manager integrates with the following applications:
Stripe, Mailchimp, Xero


Q. What level of support does Pet Manager offer?

Pet Manager offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Chat, Knowledge Base

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