Pet Sitter Plus Features List

Pet Sitter Plus Reviews

Pet Sitter Plus

Wed based software for dog walking & pet sitting businesses

4.96/5 (82 reviews)
615

Pet Sitter Plus Feature Summary

  • Scheduling
  • GPS check-in / check-out
  • Recurring appointments
  • Key management
  • Photo management
  • Email confirmation
  • Customer management
  • Pet birthday tracking
  • Receipt processing
  • Veterinarian list maintenance
  • Pet grooming
  • Facility management
  • Real time online appointments
  • eReceipts
  • Event scheduling
  • Follow-up scheduling
  • Job scheduling
  • Task scheduling
  • Team calendars
  • Records management
  • Financial management
  • Customizable reporting
  • Reporting & statistics
  • Invoice management
  • Invoice processing
  • ACH payment processing
  • Electronic payments
  • Email integration
  • Email invitations & reminders
  • Email templates
  • Customizable templates
  • Vacation / leave tracking
  • Resource management
  • Search functionality
  • Discount management
  • Client database
  • GPS
  • GPS integration
  • Time clock integration
  • Time tracking by project
  • Time tracking by client
  • Recurring billing
  • Employee management
  • Client portal

Other Industries Feature Comparison

Most popular features of all Other Industries apps

API (90 other apps)
Accounting Integration (43 other apps)
Activity Dashboard (65 other apps)
Activity Tracking (45 other apps)
Automatic Notifications (67 other apps)
Automatic Reminders (59 other apps)
Billing & Invoicing (53 other apps)
Calendar Management (65 other apps)
Client Portal (46 other apps)
Customizable Reporting (51 other apps)
Data Import/Export (43 other apps)
Document Storage (44 other apps)
Drag & Drop Interface (47 other apps)
Electronic Payments (49 other apps)
Inventory Management (55 other apps)
Inventory Tracking (43 other apps)
Invoice Management (70 other apps)
Quote Management (46 other apps)
Reporting & Statistics (65 other apps)
Third Party Integration (56 other apps)

Competitor Feature Comparison

Pet Sitter Plus Feature Reviews

25 reviewers had the following to say about Pet Sitter Plus's features:

Anthony McKeel

Do yourself a favor - invest in Pet Sitter Plus

2016-08-09

Bulk invoicing, revenue & compensation reports, repeat services, invoicing, and my favorite - auto-generated custom email templates!

Pros

Ease of use including bulk invoicing, repeat services, client portal, mobile access, custom auto-generated emails, revenue reports show how much your making daily, weekly, monthly, and ytd depending on calendar view, payment processing with stripe integration, multiple free software coaching sessions via phone call from current industry professionals who own their pet care business and are powered by Pet Sitter Plus.

Cons

No calendar integration, no mobile 'app' only mobile website,

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Pet Sitter Plus

I went from spending 10+ hours organizing schedules, and pseudo book keeping to literally less than 30 minutes one day a week to accomplish every part of my business.

Source: Capterra
Helpful?   Yes   No
Read more
Stephanie Hjelte Fumanelli

PSP is the best petsitting software out there!

2017-03-15

I liked how customizable the system was and that he would schedule Skype interviews with me to help me set it up to work for my business.

Pros

its very customizable to how you run your business. the interface is nice and clean.

Cons

That once you raise an invoice you can't automatically add more visits from the service request into that same Service Order.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Pet Sitter Plus

Make sure to include this software in the training process for your sitters/employees. It is pretty self explanatory but I have found that they won't use it to it's fullest extent if they are not shown how it works.

Source: Capterra
Helpful?   Yes   No

Response from Pet Software


Hi Stephanie, Thank you so much for taking the time to review our software and our service. Your positive feedback is extremely valuable and very much appreciated.

With kind regard
Richard

Richard Booty
CEO
Pet Sitter Plus

Read more
Kelley Curran

Pet Sitter Plus is easily the BEST thing that has happened to my business!

2018-01-17

Pros

I LOVE the ability to track EVERYTHING in one place (scheduling, account balances, invoicing, business expenses, compensation, etc.).

Cons

The only thing I wish the software offered was a full mobile app vs having to go into chrome and login to a mobile version of the site each time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Pet Software


Kelley, thank you very much for providing this great review of our software and for your feedback about additional features. I am happy to say that the app is well on the way.
Thanks again
Richard
Richard Booty
CEO
Pet Sitter Plus

Read more
Mike Drahota

Excellent core product and functionality for our growing pet sitting business

2017-05-05

Clients love their portal for scheduling online and paying invoices.

Pros

Whatever you need to do, it's very quick and easy to accomplish; from sending quotes, re-assigning pet sitters, changing client orders, real time payroll & reports and best of all the mobile app and client portal. Our sitters use it daily and the majority of our clients now use their portal to request visits and pay their invoices.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Pet Software


Hi Mike,

Thank you so much for taking the time to review our software. I remember helping you to get your business up and running on Pet Sitter Plus and it is a pleasure to hear that you still enjoy the benefits.

We hope you enjoy the next release due out very soon.

Thanks again

Richard Booty
CEO
Pet Sitter Plus.

Read more
Brandy Emmert

Game Changer

2018-01-18

Pros

Clients and employees have access to a portal to see all of their information and scheduled services.

Cons

It is customizable, but only to a certain degree.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Pet Software


This is a wonderful review Brandy. Thank you for taking the time to write it and we are delighted that you are getting so many benefits from using our software.
Thanks again
Richard
Richard Booty
CEO
Pet Sitter Plus

Read more
Nicole Moonier

PSP has made my daily life so much easier And organized

2018-01-19

Pros

Makes invoicing so easy.

Cons

Need a mobile app with all admin functions Option to pay through PayPal GPS tracking for clients

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Pet Software


Thank you Nicole so much for taking the time to review our software and our service. Your positive feedback is extremely valuable and very much appreciated.
Thanks again
Richard
Richard Booty
CEO
Pet Sitter Plus

Read more
Tom Krwawecz III

Fantastic solution for dog walkers, pet sitters, and boarders

2018-03-05

Pros

Managing clients / pets, scheduling, and billing are great and make the business side of running a pet company about as easy as it gets.

Cons

Recently requested an API or external cal access (iCal / Caldav).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Pet Software


Thank you very much for providing this great review of our software and for your feedback about additional features. I am happy to say that the feature you require is on the development list, along with other exciting integrations to come.

Thanks again

Richard
Richard Booty
CEO
Pet Sitter Plus

Read more
Michelle Gray

Great software reviewed by House Pets Spa - Pet groomer & Pet care company

2017-05-29

Bookkeeping, diary, invoicing online, customer portal, terms and conditions agreed, visit update for owners.

Pros

The customer portal allowing customers to request services online and frees up our time answering the phone.

Cons

As with every software things can always be improved but this is not much of a con as every time I email a request for a new feature it has inevitably been added in an update.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Pet Software


Thank you very much for taking the time to write this positive review. You have been a valued client for many years now and so it is great that you still feel that we continue to support you well.

Thanks again

Richard
Richard Booty
CEO
Pet Sitter Plus

Read more
Marie Kulka

Excellent! Looking forward to having Pet Sitter Software part of our team!!

2017-05-19

Tracking & schedule - HUGE!

Pros

We were able to set up and start using on day one for the field and invoicing. Thank you to the customer support staff for answering all our questions and ensuring we got the most out of the program.

Cons

Potential improvements would be to have the ability to add the pet's name to the invoices and to list business closed dates on the calendar.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Pet Software


Thank you so much for taking the time to review our software and our service. Your positive feedback is extremely valuable and very much appreciated.

Thanks again

Richard
Richard Booty
CEO
Pet Sitter Plus

Read more
Xuan Huong Nguyen

Pet Sitter Plus has enabled my pet business to grow by leaps and bounds! Could not rave enough!

2018-01-14

Clients really appreciate all the benefits they receive like being able to request visits and update their schedule through their online portal, pay online with a credit card and get real time visit confirmation via email with sitter notes and pet pictures.

Pros

Although we have not experienced any problems with the software as it is extremely reliable and can handle a great deal of data management ' complex scheduling, on our wish list is the app that clients, managers and walkers/sitters can all use to run our business even more smoothly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Pet Software


Thank you Xuan so much for this fantastic review. It's great to hear that you continue to feel that we have been a great partner for you. We really appreciate this brilliant review.
Thanks again
Richard
Richard Booty
CEO
Pet Sitter Plus

Read more
Lesley Regan

Pet Sitter Plus

2016-10-07

Scheduling is simple, multiple invoices can be created in seconds, my staff find it really simple to use and most importantly the customers love it.

Pros

The diary and scheduling, ease of use for both staff and customers, I can create multiple invoices in seconds and also receipt multiple payments, the customers can book their services online, the mobile interface is excellent for staff, the feedback reports for customers, excellent customer service and support.

Cons

There is nothing I don't like!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Pet Sitter Plus

I would highly recommend implementing Pet Sitter Plus to run your business and free up time for yourself that you are currently spending on admin tasks.

Source: Capterra
Helpful?   Yes   No

Response from Pet Software


Thank you Lesley for this wonderful review

Read more
Wendy Taylor

Great Business Tool for Pet Sitters!

2017-01-04

I look forward to growing my business doing what I enjoy, working with pets while minimizing the time it takes to manage the scheduling and billing of my business by using Pet Sitter Plus.

Pros

Pet Sitter Plus is intuitive to use, there are useful write-ups explaining most of the functions through "Help", I really love its Mobile accessibility and reporting to clients with photos.

Cons

I am still having some problems learning the invoicing and payment functions, but that is a result of me being afraid that I will mess it all up, so I hesitate to void invoices when that would be the right thing to do.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Pet Sitter Plus

I highly recommend this software for anyone running a pet care business.

Source: Capterra
Helpful?   Yes   No

Response from Pet Software


This is a wonderful review. Thank you Wendy for taking the time to write it.

Read more
Laura Shambrook

We could not run our business without this great bit of software...

2018-02-01

We would not be able to run our business without this software, it allows us the time and freedom to get on with other things and develop further our services.

Pros

Our clients love it and more so that they are in control of their own portal area whereby they can book services directly.

Cons

We would like to be able to search on pets birthdays so that we can send them cards and birthday treats, just always looking to delight our clients and would like more diary features and integration with an electronic signature company for the signing of our documents, so are keeping our fingers crossed for the next software release.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Pet Software


Thank you so much for taking the time to review our software Laura. It has always been a pleasure to support you and we hope to continue doing so for many years to come.

Thanks again

Richard
Richard Booty
CEO
Pet Sitter Plus

Read more
Valerie Leonard

I couldn't run my business effectively without it!

2017-04-28

My customers also love their emailed confirmations, invoices, and receipts of payments. PSP truly took my business to a higher level of professionalism that I never could have achieved using our old scheduling/management techniques.

Pros

How it completely streamlines the booking process directly from the clients onto the pet sitter's schedules.

Cons

I would like to be able to add attachments to the client's files (i.e. their Service Contracts, for example). This would almost completely eliminate the use(waste) of paper in my company. I would also like the sitters to be able to mark themselves off for particular hours of the day as opposed to entire days.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Pet Software


Hi Valerie,

Thank you very much for providing this great review of our software. Its also useful to receive your feedback about additional features that you require and I am happy to say that both of the features mentioned are on our short term development list.

Thank you again

Richard
CEO
Pet Sitter Plus

Read more
tiffany lewis

PSP saved my business!

2017-07-18

Pros

My clients and staff love their portal and the billing and scheduling is so easy.

Cons

Nothing! Its really a great product and wonderful customer service and training. Maybe the only negative thing is they don't have an app yet, but they are working on building it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Pet Software


Thank you Tiffany so much for taking the time to review our software. Your positive feedback is very much appreciated and it continues to be a pleasure to support you.
Thanks again
Richard
Richard Booty
CEO
Pet Sitter Plus

Read more
Christine Jordan

Transformed my business.

2017-05-15

Pros

So easy to use, efficient and professional, invoices and quotes are created and sent with minimal effort on my part, excellent for keeping track of my booking and income. excellent customer service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Pet Software


Hi Christine,

Thank you so much for taking the time to review our software. Your positive feedback is very much appreciated and it continues to be a pleasure to support you.

Thanks again

Richard
Richard Booty
CEO
Pet Sitter Plus

Read more
Shannon Hill

This software is EVERYTHING you need to run your pet sitting business!

2018-01-17

Billing, invoicing, scheduling, employee compensation and vacation request, client info, etc!

Pros

From scheduling to billing and invoices, everything is run efficiently and effortlessly.

Cons

Although I do love this software, it is less "pretty" than others I've tried out. It's efficiency definitely makes up for it though! They also don't have any app, but are supposed to be coming out with one very soon!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Pet Software


Thank you Shannon very much for providing this great review of our software and for your feedback about additional features. I am happy to say that the 'new look' interface will be more appealing and we are sure you will like it.
Thanks again
Richard
Richard Booty
CEO
Pet Sitter Plus

Read more
Karen Cohen

Love this program

2018-01-17

I can now organize my dog visits, boarding and daycare in such a short time. I now have time to work one expanding my business!

Pros

It is easy to use for everyone, me, my employees and my clients. My clients love the fact that they can schedule their services online.

Cons

The only con is that you can not change the invoice once it is sent.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Pet Software


Karen, thank you so much for taking the time to review our software. Your positive feedback is very much appreciated and it continues to be a pleasure to support you and help you to grow your business.
Thanks again
Richard
Richard Booty
CEO
Pet Sitter Plus

Read more
Sandra Raw

Fabulous software! Couldn't do without it now!

2016-10-07

Clients love the portal and are getting to grips with booking their own walks rather than asking us in a text or email.

Pros

Easy to use, clients love it, online booking, record kept of all transactions, clients can register credit cards so payment can be automated, lots of comprehensive questions to make sure clients tell us everything important about their pets, keeps home security and alarm details... invoicing completed within minutes, saves us masses of time in admin and it's always accurate!

Cons

Maybe the mobile app needs freshening up but that is coming out soon we're told.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Pet Sitter Plus

The company continually improves the software and we get lots of new releases and updates throughout the year which makes it even easier to use. Their support team reply very quickly whenever we have an issue or need help. You can become an affiliate and put their logo on your website and you get a lower price which is a benefit.

Source: Capterra
Helpful?   Yes   No

Response from Pet Software


Thank you Sandra for this fantastic review

Read more
Eleanor Kelly

We love Plus!

2017-04-10

Invoicing is quick and easy, as is tracking client accounts.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Pet Software


Thank you so much for this fantastic review. I remember helping you to get live (quite a few years ago now) and its great to hear that you continue to feel that we have been a great partner for you. We really appreciate this review Eleanor.Thanks again Richard Booty CEO Pet Sitter Plus

Read more
Melissa Wells

It has been an absolute pleasure learning and using the Pet Sitter Plus Software.

2018-05-01

Pros

Having just started in the Pet Care service industry I was not only learning about the business itself but also needed a software platform that could manage all of the company's needs for staff, clients, and management to more easily schedule, track, and coordinate the care of our most priceless possessions; pets.

Cons

With having several clients that have a couple or more services that are priced differently, I would like to have the option to add in the clients setting more then one client type.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Pet Software


Thank you very much Melissa for providing this great review of our software and for your feedback about additional features. We are delighted that you are getting so many benefits from using our software

Thanks again

Richard
Richard Booty
CEO
Pet Sitter Plus

Read more
Chun Soon Li

We once built schedules, invoices and payroll reports - all manually. PSP has been a GAME CHANGER.

2017-09-24

Saves a ton of time, helps us focus on new client acquisition and employee training rather than the rote back-end stuff

Pros

We are continually impressed by all of the feature-packed new releases that come out (it seems) every few months.

Cons

I'd say the biggest example of this language difference, or perhaps more a cultural one, is that in the USA when an invoice is sent, the recipient usually has 2-4 weeks before the bill is "due".

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Pet Software


Thank you Chun-Soon very much for providing this great review of our software and for your feedback about how we could improve the language interface. I am happy to say that this is being looked at in our new interface.
Thanks again
Richard
Richard Booty
CEO
Pet Sitter Plus

Read more
Janet Jacobe

After trying others, PSP wins hands down

2017-02-13

This wonderful experience made moving on to using the invoicing and client portal features a stress-free process that went without a hitch.

Pros

Ease of scheduling, accuracy of invoicing, flexibility and functionality

Cons

I honestly cannot think of one thing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Pet Software


Hi Janet,

Thank you so much for taking the time to review our software and our service. Your positive feedback is extremely valuable and very much appreciated.

With kind regard

Richard

Richard Booty
CEO
Pet Sitter Plus

Read more
Lindsey Paige

The software has helped establish a stronger connection with our clients.

2018-01-18

Pros

We love the ability to connect with our clients through daily feedbacks including sending photos directly to their inbox. The billing/invoice feature is great especially that it connects directly with a credit card processor.

Cons

Creating forms is not always straight forward. I had to set up a lot of phone calls with the rep to learn how to navigate through the initial set up. The customer service is the BEST though so I was always able to work through any obstacles.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Pet Software


Lindsey, thank you so much for taking the time to review our software. It¿s much appreciated and we are glad to be of service to you.

Thanks again
Richard
Richard Booty
CEO
Pet Sitter Plus

Read more
Elizabeth Williams

Excellent product and outstanding customer service

2018-05-02

Saves me a lot of time.

Pros

Email reminders. Easy to email clients.

Cons

It can be complex and a little confusing to learn, there are many features I don't use. Some of the details about using/learning the software can be confusing but I have found the customer support to be excellent.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Pet Software


This is a great review Elizabeth. Thank you for taking the time to write it and we are delighted that you are getting so many benefits from using our software.

Thanks again

Richard
Richard Booty
CEO
Pet Sitter Plus

Read more