Pet Sitter Plus Pricing, Features, Reviews & Comparison of Alternatives

Pet Sitter Plus

Wed based software for dog walking & pet sitting businesses

4.93/5 (99 reviews)

Pet Sitter Plus overview

Pet Sitter Plus is a web based software for dog walking, pet day care, and pet sitting companies, with a mobile-optimized client portal, sitter portal, and more

Pet Sitter Plus is packed with features such as powerful GPS reporting, time recording, 100% customization of client & pet info, scheduling, invoicing, credit card / ACH payment processing, bulk email, mobile staff module and a comprehensive client portal.

Pet Sitter Plus combines ease of use with rich functionality with administrators able to schedule work which staff can acknowledge using a simple mobile interface. Invoicing is quick and accurate and clients can book and cancel services online from any device.


Starting from
Pricing options
Value for money
View Pricing Plans


Business size



United States, Australia, Canada, Europe

Supported languages

Pet Sitter Plus screenshotPSP Mobile For Pet SittersPet Sitter Plus screenshotPet Sitter Plus screenshotPet Sitter Plus screenshotPet Sitter Plus screenshotPet Sitter Plus screenshotPet Sitter Plus screenshot

Pet Sitter Plus reviews


Very good

Value for money
Ease of use
Customer support
Luz Gannon

Pet Sitter Plus is Top Notch for us!

Used daily for 2+ years
Reviewed 2018-11-19
Review Source: Capterra

I am extremely please with Pet Sitter Plus, the software, and with the people behind the scenes that run it. I have had nothing but positive experiences with both, that surpass my wildest expectations! I can truly not imagine doing without it. Acquiring it has been the best business decision I have made for my small, yet growing, business. I have complete confidence that they will be alongside me, as I grow and expand. Lastly, their rates are very fair and reasonable! They are worth every penny of my investment in them!Pet Sitter Plus has been a definite plus for my small business! It is an extremely robust software that does more than I ever imagined or expected. Scheduling is a breeze and it allows me to have peace of mind. I am able to review schedules by the Day, the Week or the Month, and to catch any potential mistakes ahead of time. My Independent Contractors and office assistants are delighted and very impressed with all of the software's capabilities. The contractors are very pleased to see their future jobs clearly scheduled in the system. They also like being able to view their commissions for each and every service that they're scheduled for. Calculating their commissions due for each pay period is so easy now. It literally takes seconds to view all the commissions at once. No more tedious, manual calculations. What a boom! Another critical feature, that helps me a great deal, is the staff's ability to check off their unavailable dates on the system's "Request Holiday." With the click of a button, I can easily view who is available at any given date. My Pet Sitter Plus trainer, Becky Eberly, is extremely knowledgeable in the software and she has also been a pet business owner herself. She is personable, courteous, and entirely professional! I appreciate her quick replies to my many inquiries, as well as her help whenever I reach out to her. From my perspective, it seems to me like she drop everything else, to tend to my requests. She is an angel!

Read the full review

Niki Schultz

The foundation of my businesses success is directly related to this phenomenal software program

Used daily for 6-12 months
Reviewed 2018-07-20
Review Source: Capterra

It is the driving force of my business success and I know I wouldn't be thriving nearly to the level I am without it!It takes care of needs I don't even know I have! It keeps track of every single detail related to every single aspect of my small but growing pet sitting company. I am small but plan to grow and I know PSP has the capability to grow with me. Billing, invoicing, and scheduling are a breeze and the GPS check in/out features are a major marketing tool for me in that I'm the only one in my area offering this type of service. I'm using the features of the software to enable me to standout and set me apart and it is working. I have turned away 9 potential client's in the last 2 days but this will not last for long as I've begun the process of hiring my first team member! Last but definitely not least is that I never feel alone in ANYTHING I do. The supports staff have provided PHENOMENAL customer support time and time again and have addressed every single question or concern (and there have been many) often the same day if not within 24 hours. I can not say enough about the customer support this company provides. It is everything I was looking for as someone brand new to the pet sitting industry.

Read the full review

Laura Shambrook

We could not run our business without this great bit of software...

Used daily for 2+ years
Reviewed 2018-02-01
Review Source: Capterra

We would not be able to run our business without this software, it allows us the time and freedom to get on with other things and develop further our services.First and foremost the excellent, speedy customer services. The team are wonderful and every time we have needed help, we've never had to wait - someone is always at the end of an email or phone call. It's so rare to get such a great personal service and even though this company has grown since we first started using the software, this area of their business has remained first class and that's what you want when you yourself run such a busy business. This system is so easy to use and allows us the time to work on other things. Our clients love it and more so that they are in control of their own portal area whereby they can book services directly. The invoicing part of the software can invoice so many clients in seconds, where previously it took us hours, this alone is why you should invest in this system, it really will save you a lot of time. It's the same with booking lots of scheduled services, we book a year at a time and again, clients love that they can then go into their portal and cancel services not needed, ie school holidays.

Read the full review

Xuan Huong Nguyen

Pet Sitter Plus has enabled my pet business to grow by leaps and bounds! Could not rave enough!

Used daily for 6-12 months
Reviewed 2018-01-14
Review Source: Capterra

Pet Sitter Plus has enable Tails of the City Pet Care and Born to Run Pet Fitness the ability to centralize all client ' pet details for easy access by managers and sitters/walkers. As a mobile-based business, the ability to retrieve important information on schedules, emergency contacts and pet care routines has made life for our managers and sitters so much easier. Allowing us to handle complicated administrative tasks in less time and with less effort than our old system, Pet Sitter Plus has enabled us more time to focus on growth. Offering our clients peace of mind has been a priceless feature. Clients really appreciate all the benefits they receive like being able to request visits and update their schedule through their online portal, pay online with a credit card and get real time visit confirmation via email with sitter notes and pet pictures. Keeping track of payments and invoicing clients is a pain free experience now. Everything from client calendars, sitter schedules to invoices is synchronized and with a click of the mouse bulk invoices and auto-charges can be made simultaneously and accurately. The customizable element of Pet Sitter Plus was a very valuable feature. The ability to customize forms, feedback reports was essential. Not all businesses are run the same way so to be able to modify the software to meet our needs was crucial to the smooth operation of the business. I started Tails of the City Pet Care in DC in 2002. During the early years, pet sitting had not exploded as it has now so the available pet sitting software was extremely lacking. It was just as easy to manage using spreadsheets and Quickbooks. To cater to the ever growing pet professionals, there are now more options out there with sophisticated, powerful features that cannot easily be replicated. With expansion in mind, Tails of the City sought out to incorporate a pet sitting software that would aid in its expansion plans. After researching and test running many of the pet sitting software options on the market, the choice was clear: Pet Sitter Plus! The real-time, GPS-pinned visit confirmation through emailed feedback reports enables us to provide transparency, accountability and peace of mind to our valued clients. They love the pet pictures that accompany the feedback reports and have confessed that receiving pictures of their fur babies in their in-box is the highlight of their work day. Getting onboarded to the Pet Sitter Plus platform was a breeze, especially with the help of my software trainer, Drew Bensen. He was not only personable ' knowledgeable but as a pet sitting company owner himself, knew how the software could be tweaked to accommodate all the different branches and users I had at Tails of the City. We have a number of different locations, serving much of DC, Maryland ' Virginia and needed a product able to handle multiple locations. Although we have not experienced any problems with the software as it is extremely reliable and can handle a great deal of data management ' complex scheduling, on our wish list is the app that clients, managers and walkers/sitters can all use to run our business even more smoothly. One great thing about Pet Sitter Plus is that they are committed to keeping up with trends and pay attention to user needs. An app is in the works that will enable full GPS tracking during walks, if desired and updates via text messaging. For all that Pet Sitter Plus offers currently and in the short-term, the cost cannot be matched, It is the most affordable option out there without sacrificing customer service, on-going support or features.

Read the full review

Chun Soon Li

We once built schedules, invoices and payroll reports - all manually. PSP has been a GAME CHANGER.

Used daily for 2+ years
Reviewed 2017-09-24
Review Source: Capterra

Saves a ton of time, helps us focus on new client acquisition and employee training rather than the rote back-end stuffAbout 4 years ago, we evaluated PSP, Pet Tech and other similar systems, (and in recent years, we cast a sideways glance at newer, app-based solutions like Leash Time and Time to Pet) -- while some of these services may seem as robust, or have a slicker user interface, we've found that PSP provides all the features a company of our size needs... and is uniquely able to scale with us. We're now at over 1700 clients in NYC, and we simply could not have done this Pet Sitter Plus! As many have noted, the customer service team is phenomenal. We are continually impressed by all of the feature-packed new releases that come out (it seems) every few months. The product just keeps getting better and better, adroitly sensing shifts in the wind and adapting to them. I can't imagine how busy the programmers must be, constantly responding to the custom needs of Pet Sitting Companies across several continents (with all our varying labor, tax, cultural and other considerations!)

Read the full review

Pet Sitter Plus pricing

Starting from
Pricing options
Free trial
View Pricing Plans

1 sitter: $29.95/month (Affiliate price $24.95/month)

2 - 5 sitters: $49.95/month (Affiliate price $34.95/month)

6 - 10 sitters: $89.95/month (Affiliate price $74.95/month)

11 - 20 sitters: $149.95/month (Affiliate price $124.95/month)

21 - 30 sitters: $194.95/month (Affiliate price $164.95/month)

31 or more sitters (unlimited): $245.95/month (Affiliate price $214.95/month)

Pet Sitter Plus features

Client Portal
Customizable Reporting
Electronic Payments
Invoice Management
Reporting & Statistics
Search Functionality

API (114 other apps)
Accounting Integration (64 other apps)
Activity Dashboard (101 other apps)
Activity Tracking (64 other apps)
Automatic Notifications (85 other apps)
Automatic Reminders (72 other apps)
Billing & Invoicing (76 other apps)
Calendar Management (79 other apps)
Data Import/Export (61 other apps)
Document Storage (60 other apps)
Inventory Management (81 other apps)
Inventory Tracking (66 other apps)
Real Time Data (61 other apps)
Third Party Integration (87 other apps)

Additional information for Pet Sitter Plus

Key features of Pet Sitter Plus

  • Scheduling
  • GPS check-in / check-out
  • Recurring appointments
  • Key management
  • Photo management
  • Email confirmation
  • Customer management
  • Pet birthday tracking
  • Receipt processing
  • Veterinarian list maintenance
  • Pet grooming
  • Facility management
  • Real time online appointments
  • eReceipts
  • Event scheduling
  • Follow-up scheduling
  • Job scheduling
  • Task scheduling
  • Team calendars
  • Records management
  • Financial management
  • Customizable reporting
  • Reporting & statistics
  • Invoice management
  • Invoice processing
  • ACH payment processing
  • Electronic payments
  • Email integration
  • Email invitations & reminders
  • Email templates
  • Customizable templates
  • Vacation / leave tracking
  • Resource management
  • Search functionality
  • Discount management
  • Client database
  • GPS
  • GPS integration
  • Time clock integration
  • Time tracking by project
  • Time tracking by client
  • Recurring billing
  • Employee management
  • Client portal
View All Features


Schedule jobs for approval from staff and manage conflicts, vacations, resource availability, and more.

Create accurate itemized invoices online in bulk or as single documents.

Generate financial reports with graphical data presentation for revenue, debt, invoicing, expenses, vaccinations, and more.

Check in and out of jobs, appointments, or visits with a GPS-based system which records start and end times.

Accept and process cash and credit card payments or integrate with Stripe or PayPal accounts to process payments.