Pet Sitter Plus Pricing, Features, Reviews & Alternatives

Pros
Pet Sitter Plus has been a definite plus for my small business! It is an extremely robust software that does more than I ever imagined or expected. Scheduling is a breeze and it allows me to have peace of mind. I am able to review schedules by the Day, the Week or the Month, and to catch any potential mistakes ahead of time. My Independent Contractors and office assistants are delighted and very impressed with all of the software's capabilities. The contractors are very pleased to see their future jobs clearly scheduled in the system. They also like being able to view their commissions for each and every service that they're scheduled for. Calculating their commissions due for each pay period is so easy now. It literally takes seconds to view all the commissions at once. No more tedious, manual calculations. What a boom! Another critical feature, that helps me a great deal, is the staff's ability to check off their unavailable dates on the system's "Request Holiday." With the click of a button, I can easily view who is available at any given date. My Pet Sitter Plus trainer, Becky Eberly, is extremely knowledgeable in the software and she has also been a pet business owner herself. She is personable, courteous, and entirely professional! I appreciate her quick replies to my many inquiries, as well as her help whenever I reach out to her. From my perspective, it seems to me like she drop everything else, to tend to my requests. She is an angel!

Cons
There is nothing that I do not like about Pet Sitter Plus. I have had nothing but positive experiences with it. I haven't yet implemented all of its features, so I'm not fully versed in all of its capabilities, though. This has nothing to do with anything lacking from Pet Sitter Plus or my trainer. I have just been taking my time to implement features at my own timing, which is something that I also appreciate. Nobody is pushing me to use all of the available features, but they're always there to work with me at my own pace. I really appreciate that!

Rating breakdown

Likelihood to recommend: 10/10

Pros
PSP is very easy to use. I found the initial training sessions over the phone very helpful. The customer support team are always available when you need help with any of the features. Using PSP has saved me so much admin time. Before using PSP I duplicated a lot of my work and at times i was working on admin late at night to get everything done. PSP condenses everything and I like how the client is in charge of their booking and everything is in the one place. [SENSITIVE CONTENT HIDDEN] has been my main point of contact and she's been a wonderful help!

Cons
Transferring existing client data to the PSP database was quite a time consuming process but that had nothing to do with PSP...that was more to do with my previous data storage system. So i had to do a lot of data entry to set things up.

Rating breakdown

Likelihood to recommend: 10/10

Pros
That it was user friendly and had pre made client intake forms.

Cons
Although it helped that they had the software set up to help give you a boost. The software couldn’t be changed to fit with the needs of my business. It just focused on just pet Sitting I was unable to incorporate the Grooming services I provide to clients online.

Rating breakdown

Likelihood to recommend: 4/10

Pros
As an eCommerce professional with over 20 years of progressive experience working in Internet technology, I have worked with more software solutions for various tasks than I can begin to count. Some well designed and documented. Some not. Having just completed several training sessions with my PSP Software Coach, and having nearly finished configuring and customizing the software for my wife's dog walking and pet sitting company, Two Tails Up, LLC, I can't over state how impressed I have been with how well designed and thought out this software solution is for pet businesses! It is very obvious by all the features and capabilities of this software that the founders of Pet Sitter Plus had their own pet sitting business prior to launching this company. This is a total solution ... client records, dog records, scheduling, invoicing, client portal, reports, credit/debit card or ACH transfer transactions, email templates, staff communications and compensation ... its all here! My wife and I are SO glad we chose this software for our new business!

Cons
Because this software is so full-featured and customizable, learning how to use it is not for the faint of heart! Fortunately, I am a very analytical guy, so between coach's excellent training and thorough documentation I did fine configuring the software and adding all of my wife's clients and dogs, as well as their schedules. Those not analytically inclined need to go into this being patient with themselves, trusting that they can count on their software coach to guide them through the entire process.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Pet Sitter Plus is extremely user friendly, and the few things I got stuck on I know I would have support with in no time!

Cons
Honestly, I haven't encountered anything I disliked about the software. It has features I do not need or use but they are easy to switch off!

Rating breakdown

Likelihood to recommend: 10/10