Pet Sitter Plus Pricing, Features, Reviews & Alternatives

Pet Sitter Plus

Wed based software for dog walking & pet sitting businesses

4.88/5 (116 reviews)

Pet Sitter Plus overview

What is Pet Sitter Plus?

Pet Sitter Plus is a web based software for dog walking, pet day care, and pet sitting companies, with a mobile-optimized client portal, sitter portal, and more

Pet Sitter Plus is packed with features such as powerful GPS reporting, time recording, 100% customization of client & pet info, scheduling, invoicing, credit card / ACH payment processing, bulk email, mobile staff module and a comprehensive client portal.

Pet Sitter Plus combines ease of use with rich functionality with administrators able to schedule work which staff can acknowledge using a simple mobile interface. Invoicing is quick and accurate and clients can book and cancel services online from any device.

Pricing

Starting from
$25/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, United Kingdom

Supported languages

English
Pet Sitter Plus screenshotPSP Mobile For Pet SittersPet Sitter Plus screenshotPet Sitter Plus screenshotPet Sitter Plus screenshotPet Sitter Plus screenshotPet Sitter Plus screenshotPet Sitter Plus screenshot

Pet Sitter Plus user reviews

Value for money
Features
Ease of use
Customer support
  4.8
  4.7
  4.6
  4.9
Luz G.

Pet Sitter Plus is Top Notch for us!

Used daily for 2+ years
Reviewed 2018-11-19
Review Source: Capterra

I am extremely please with Pet Sitter Plus, the software, and with the people behind the scenes that run it. I have had nothing but positive experiences with both, that surpass my wildest expectations! I can truly not imagine doing without it. Acquiring it has been the best business decision I have made for my small, yet growing, business. I have complete confidence that they will be alongside me, as I grow and expand. Lastly, their rates are very fair and reasonable! They are worth every penny of my investment in them!

Pros
Pet Sitter Plus has been a definite plus for my small business! It is an extremely robust software that does more than I ever imagined or expected. Scheduling is a breeze and it allows me to have peace of mind. I am able to review schedules by the Day, the Week or the Month, and to catch any potential mistakes ahead of time. My Independent Contractors and office assistants are delighted and very impressed with all of the software's capabilities. The contractors are very pleased to see their future jobs clearly scheduled in the system. They also like being able to view their commissions for each and every service that they're scheduled for. Calculating their commissions due for each pay period is so easy now. It literally takes seconds to view all the commissions at once. No more tedious, manual calculations. What a boom! Another critical feature, that helps me a great deal, is the staff's ability to check off their unavailable dates on the system's "Request Holiday." With the click of a button, I can easily view who is available at any given date. My Pet Sitter Plus trainer, Becky Eberly, is extremely knowledgeable in the software and she has also been a pet business owner herself. She is personable, courteous, and entirely professional! I appreciate her quick replies to my many inquiries, as well as her help whenever I reach out to her. From my perspective, it seems to me like she drop everything else, to tend to my requests. She is an angel!

Cons
There is nothing that I do not like about Pet Sitter Plus. I have had nothing but positive experiences with it. I haven't yet implemented all of its features, so I'm not fully versed in all of its capabilities, though. This has nothing to do with anything lacking from Pet Sitter Plus or my trainer. I have just been taking my time to implement features at my own timing, which is something that I also appreciate. Nobody is pushing me to use all of the available features, but they're always there to work with me at my own pace. I really appreciate that!

Response from Pet Software


Thank you so much Luz for this fantastic review. It's great to hear that you continue to feel that we have been a great partner for you. We really appreciate this superb review and that you love Pet Sitter Plus! We will continue to be there to support you as you business grows and develops.

Thanks again

Richard
Richard Booty
CEO
Pet Sitter Plus

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Lucy D.

5 Star Petsitting Software!

Used daily for 6-12 months
Reviewed 2020-02-26
Review Source: Capterra

I've streamlined everything through PSP so everything runs through the software (bookings, invoices, wages, client data, email templates). This has made my life a lot easier and I've had more time to grow the business. I'm really excited about using the new features PSP will be offering in the future!

Pros
PSP is very easy to use. I found the initial training sessions over the phone very helpful. The customer support team are always available when you need help with any of the features. Using PSP has saved me so much admin time. Before using PSP I duplicated a lot of my work and at times i was working on admin late at night to get everything done. PSP condenses everything and I like how the client is in charge of their booking and everything is in the one place. [SENSITIVE CONTENT HIDDEN] has been my main point of contact and she's been a wonderful help!

Cons
Transferring existing client data to the PSP database was quite a time consuming process but that had nothing to do with PSP...that was more to do with my previous data storage system. So i had to do a lot of data entry to set things up.

Response from Pet Software


This is a wonderful review Lucy. Thank you for taking the time to write it and we are delighted that you are getting so many benefits from using our software. I am really pleased to hear that you feel that we have been a great partner for you. We really appreciate this review. We have also been delighted to welcome your sister to the business too!

Thanks again

Richard
Richard Booty
CEO
Pet Sitter Plus

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ericka M.

Was not customizable to suit my business.

Used daily for 6-12 months
Reviewed 2020-01-02
Review Source: Capterra

It was very informative and gave me ideas on intake forms and the setting up of my online appointments, payments etc.

Pros
That it was user friendly and had pre made client intake forms.

Cons
Although it helped that they had the software set up to help give you a boost. The software couldn’t be changed to fit with the needs of my business. It just focused on just pet Sitting I was unable to incorporate the Grooming services I provide to clients online.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 4/10

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Tim S.

Well Designed & Documented, Customizable, Total Software Solution for Your Pet-Sitting Business!

Used daily for free trial
Reviewed 2019-08-22
Review Source: Capterra

My wife and I are SO encouraged to have all of her client information, dog information and schedules transferred from calendars, notebooks and Post-It notes!!! We couldn't be more pleased with our choice of Pet Sitter Plus!

Pros
As an eCommerce professional with over 20 years of progressive experience working in Internet technology, I have worked with more software solutions for various tasks than I can begin to count. Some well designed and documented. Some not. Having just completed several training sessions with my PSP Software Coach, and having nearly finished configuring and customizing the software for my wife's dog walking and pet sitting company, Two Tails Up, LLC, I can't over state how impressed I have been with how well designed and thought out this software solution is for pet businesses! It is very obvious by all the features and capabilities of this software that the founders of Pet Sitter Plus had their own pet sitting business prior to launching this company. This is a total solution ... client records, dog records, scheduling, invoicing, client portal, reports, credit/debit card or ACH transfer transactions, email templates, staff communications and compensation ... its all here! My wife and I are SO glad we chose this software for our new business!

Cons
Because this software is so full-featured and customizable, learning how to use it is not for the faint of heart! Fortunately, I am a very analytical guy, so between coach's excellent training and thorough documentation I did fine configuring the software and adding all of my wife's clients and dogs, as well as their schedules. Those not analytically inclined need to go into this being patient with themselves, trusting that they can count on their software coach to guide them through the entire process.

Response from Pet Software


Thank you so much for this fantastic review Tim. It's great to hear that you continue to feel that we have been a great partner for you. We really appreciate this superb review and that you love Pet Sitter Plus! We will continue to be there to support you as you business grows and develops.

Thanks again

Richard
Richard Booty
CEO
Pet Sitter Plus

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Genevieve B.

Incredible Support

Used daily for free trial
Reviewed 2020-04-02
Review Source: Capterra

I am a sole trader in Dog Training and Behaviour. I used to have to write out my invoices by hand, had a personal address book for my clients and was stuffed if I didn't have a client's details on me when I was travelling because I couldn't access them easily. Not only does PSP fix all of these issues (invoices automatically, easy client look up, access via mobile) they offer incredible, friendly and prompt customer service when needed. They also were happy to save my details for later when I needed to take a step back for monetary reasons during the COVID crisis, even though I wanted to continue with the product when my business was back up and running. (Did not hold me for ransom!)

Pros
Pet Sitter Plus is extremely user friendly, and the few things I got stuck on I know I would have support with in no time!

Cons
Honestly, I haven't encountered anything I disliked about the software. It has features I do not need or use but they are easy to switch off!

Response from Pet Software


Dear Genevieve,

This is a wonderful review. Thank you for taking the time to write it and we are delighted that you are getting so many benefits from using our software. I am really pleased to hear that you feel that we have been a great partner for you during the Covid-19 crisis. We really appreciate this review.

Thanks again

Richard
Richard Booty
CEO
Pet Sitter Plus

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Pet Sitter Plus pricing

Starting from
$25/month
Pricing options
Free trial
Subscription
View Pricing Plans

1 sitter: $30/month (Affiliate price $25/month)

2 - 5 sitters: $50/month (Affiliate price $35/month)

6 - 10 sitters: $90/month (Affiliate price $75/month)

11 - 20 sitters: $150/month (Affiliate price $125/month)

21 - 30 sitters: $195/month (Affiliate price $165/month)

31 or more sitters (unlimited): $245/month (Affiliate price $215/month)

Pet Sitter Plus features

Billing & Invoicing
Customer Database
Customizable Reports
Electronic Payments
Invoice Management
Reporting & Statistics
Scheduling
Search/Filter

API (238 other apps)
Access Controls/Permissions (161 other apps)
Activity Dashboard (267 other apps)
Activity Tracking (152 other apps)
Alerts/Notifications (232 other apps)
Data Import/Export (214 other apps)
Document Management (212 other apps)
Inventory Management (265 other apps)
Mobile Access (157 other apps)
Quotes/Estimates (167 other apps)
Reporting/Analytics (201 other apps)
Third Party Integrations (217 other apps)

Videos and tutorials

Additional information for Pet Sitter Plus

Key features of Pet Sitter Plus

  • ACH payment processing
  • Client database
  • Client portal
  • Customer management
  • Customizable reporting
  • Customizable templates
  • Discount management
  • Electronic payments
  • Email confirmation
  • Email integration
  • Email invitations & reminders
  • Email templates
  • Employee management
  • Event scheduling
  • Facility management
  • Financial management
  • Follow-up scheduling
  • GPS
  • GPS check-in / check-out
  • GPS integration
  • Invoice management
  • Invoice processing
  • Job scheduling
  • Key management
  • Pet birthday tracking
  • Pet grooming
  • Photo management
  • Real time online appointments
  • Receipt processing
  • Records management
  • Recurring appointments
  • Recurring billing
  • Reporting & statistics
  • Resource management
  • Scheduling
  • Search functionality
  • Task scheduling
  • Team calendars
  • Time clock integration
  • Time tracking by client
  • Time tracking by project
  • Vacation / leave tracking
  • Veterinarian list maintenance
  • eReceipts
View All Features

Benefits

Schedule jobs for approval from staff and manage conflicts, vacations, resource availability, and more.

Create accurate itemized invoices online in bulk or as single documents.

Generate financial reports with graphical data presentation for revenue, debt, invoicing, expenses, vaccinations, and more.

Check in and out of jobs, appointments, or visits with a GPS-based system which records start and end times.

Accept and process cash and credit card payments or integrate with Stripe or PayPal accounts to process payments.