Pet Sitter Plus Pricing Plan & Cost Guide

Pet Sitter Plus

Wed based software for dog walking & pet sitting businesses

4.88/5 (116 reviews)

Pet Sitter Plus Pricing

Starting from: $25.00/month

Pricing model: Subscription

Free Trial: Available

1 sitter: $30/month (Affiliate price $25/month)

2 - 5 sitters: $50/month (Affiliate price $35/month)

6 - 10 sitters: $90/month (Affiliate price $75/month)

11 - 20 sitters: $150/month (Affiliate price $125/month)

21 - 30 sitters: $195/month (Affiliate price $165/month)

31 or more sitters (unlimited): $245/month (Affiliate price $215/month)

View Pricing Plans Free Trial

Competitors Pricing

Time To Pet

Starting from: 35.00/month
Pricing model: Subscription
Free Trial: Available

ProPet

Starting from: 47.99/month
Pricing model: Subscription
Free Trial: Available

Easy Busy Pets

Pricing model: Subscription
Free Trial: Available

DoTimely

Starting from: 15.00/month
Pricing model: Free, Subscription
Free Trial: Available

PetPocketbook

Starting from: 25.00/month
Pricing model: Subscription
Free Trial: Available

Pet Sitter Plus Pricing Reviews

Pros
  • But so far what I appreciate most is the customer service, specifically Becky Eberly. She has been such a great support in helping me learn the system.Melissa K.Read the full review
  • Our clients love it, our staff love it, I love it. The system is in a state of constant evolution, meaning new features are developed and added over time.Justin K.Read the full review
  • Invoicing is quick and easy, as is tracking client accounts. Our team loves the simple layout for data and as administrators, we love how customizable the program is.Eleanor K.Read the full review
Cons
  • But they are so confused when they look at their account summary and it says "you have nothing to pay. Is there a way to possibly list quote amounts on the page.Melissa K.Read the full review
  • Until April 2012 I had been managing bookings, rosters, invoicing and accounts manually. I was working 24/7 and struggling to keep my head above water.Sharon S.Read the full review
  • Maybe the only negative thing is they don't have an app yet, but they are working on building it.tiffany l.Read the full review
98%
recommended this to a friend or a colleague

8 reviewers had the following to say about Pet Sitter Plus's pricing:

Emma A.

Couldn't have asked for a better system!

Used daily for 6-12 months
Reviewed 2018-04-09
Review Source: Capterra

Pros
It's so easily adaptable and can quickly be edited to be exactly how you want it. I'm a dog trainer, not a computer tech, but I can change custom fields, email templates etc myself without getting confused! Would 100% recommend this software to any pet sitters/walkers/trainers etc. I think its fairly priced too - lots of the other systems I looked at were way out of my price range. Also, I love the fact I don't have to use up space on my computer as its all online, and I can log on from my iPad or iPhone which is super handy!

Cons
It's so hard to think of something that I like least about the software as it fits what I need perfectly! If I had to pick one thing it would be that I can't change (or at least I don't know how to) the search list on the clients tab. I don't remember my clients names very well, I only remember the dogs names so it would be handy if I could change it to search alphabetically for the pets names.

Response from Pet Software


This is a wonderful review Emma. Thank you for taking the time to write it and we are delighted that you are getting so many benefits from using our software.

Thanks again

Richard
Richard Booty
CEO
Pet Sitter Plus

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Melissa W.

It has been an absolute pleasure learning and using the Pet Sitter Plus Software.

Used daily for less than 6 months
Reviewed 2018-05-01
Review Source: Capterra

Pros
Having just started in the Pet Care service industry I was not only learning about the business itself but also needed a software platform that could manage all of the company's needs for staff, clients, and management to more easily schedule, track, and coordinate the care of our most priceless possessions; pets. I love that I was able to modify certain sections in the software to fit the services we provide.

Cons
With having several clients that have a couple or more services that are priced differently, I would like to have the option to add in the clients setting more then one client type.

Response from Pet Software


Thank you very much Melissa for providing this great review of our software and for your feedback about additional features. We are delighted that you are getting so many benefits from using our software

Thanks again

Richard
Richard Booty
CEO
Pet Sitter Plus

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Justin K.

Professional software for Professional Pet Sitters

Used daily for 2+ years
Reviewed 2019-06-07
Review Source: Capterra

Our company has been benefiting from the services provided by Pet Sitter Plus since 2013. In all honesty, it feels more like a partnership, as though Pet Sitter Plus provide the backbone to our organisation, allowing us to focus our efforts on what we do best, being with the animals. I shudder to recall the years prior to using the software. The administration involved in running a popular, successful and rapidly growing company, based in London was, at best, a white knuckle ride. Then came the calm brought by the team from Pet Sitter Plus, literally clearing my desk overnight and giving me a clean, professional, reliable system to handle and process our admin. Our clients love it, our staff love it, I love it. The system is in a state of constant evolution, meaning new features are developed and added over time. The software works for pet sitters, day cares, kennels, pet hotels, groomers, basically if you look after pets, this software will look after you.

Pros
-Ease of use -Plethora of features -Cost effectiveness -24/7 Customer Service -Client facing portal -Positive client feedback

Cons
Owing to the software's ability to process most scheduling, invoicing, financial reporting and administration tasks, I often found myself in the office with little to do and therefore drinking too much coffee

Response from Pet Software


Thank you Justin so much for this fantastic review. I remember coaching you through the changeover to PSP some years ago and I am really pleased to hear that you continue to feel that we have been a great partner for you. We really appreciate this positive review.

Thanks again

Richard
Richard Booty
CEO
Pet Sitter Plus

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Victoria E.

Excellent program, everything in one place

Used weekly for 6-12 months
Reviewed 2020-04-16
Review Source: Capterra

Software was easy to use,affordable and had a number of functions to make it easy to use for pet sitting/walking business. I would recommend this software.

Pros
This software has everything in one place that you might need for scheduling, showing upcoming schedules for contractors, the ability for contractors/employees to schedule days off and shows the commissions earned by contractors. The software is updated often, so the bugs are worked out easily and the updated software keeps the program relevant to services offered.

Cons
Personally, I had no issues with this software. For others who want to combine additional services such as grooming, it isn't possible to do that.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 9/10

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Susan W.

Superb Pet Software...couldn't manage my 'Pet and Livestock Services (PaLS)' business without it!

Used daily for 2+ years
Reviewed 2018-01-17
Review Source: Capterra

Pros
This Pet Software is extremely easy to use. Enables me to run my business professionally. Gives me a daily update of what jobs I have to do each day and what time I am scheduled to do them. At the end of the month I can easily send out 'bulk invoices' to my customers - just the click of a button! Superb!! :-D

Cons
I've not been able to send letters (on the Pet Software) to ALL my customers in one go! (I know this might be available for people using this Pet Software) - but I've not been able to on my computer for some reason? This would be really useful as I want to send out letters to all customers about my prices.

Response from Pet Software


This is a wonderful review. Thank you for taking the time to write it.
Thanks again
Richard
Richard Booty
CEO
Pet Sitter Plus

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Tori L.

Pet Sitter Plus

Used daily for 1-2 years
Reviewed 2019-10-07
Review Source: Capterra

It will take some time to learn the system and convert clients and pet sitters to the system. My customer service rep is phenomenal and walked me through it step by step. Representative is always available to take my call, answer my silly questions, or schedule a ZOOM session when needed. Once familiar with the system, it's easy to use and exudes every bit of professionalism you need as a serious pet-sitting business. Clients love it!

Pros
I searched high and low for salient software unique to the pet-sitting industry, that offered more than just "dog walking" assignment support. I offer extended pet care, via boarding and move-in care, that span several days/weeks (not just an hourly service) and was at a loss for years until I found PSP! It has saved me in so many ways...if not countless hours tracking sitters, clients and pet details. HIGHLY RECOMMEND PSP!

Cons
I like everything about this software and have 0 dislikes/complaints.

Response from Pet Software


This is a wonderful review Tori. Thank you for taking the time to write it and we are delighted that you are getting so many benefits from using our software. I am really pleased to hear that you feel that we have been a great partner for you, especially Marianne. We really appreciate this review.

Thanks again

Richard
Richard Booty
CEO
Pet Sitter Plus

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Xuan H.

Pet Sitter Plus has enabled my pet business to grow by leaps and bounds! Could not rave enough!

Used daily for 6-12 months
Reviewed 2018-01-14
Review Source: Capterra

Pet Sitter Plus has enable Tails of the City Pet Care and Born to Run Pet Fitness the ability to centralize all client ' pet details for easy access by managers and sitters/walkers. As a mobile-based business, the ability to retrieve important information on schedules, emergency contacts and pet care routines has made life for our managers and sitters so much easier. Allowing us to handle complicated administrative tasks in less time and with less effort than our old system, Pet Sitter Plus has enabled us more time to focus on growth. Offering our clients peace of mind has been a priceless feature. Clients really appreciate all the benefits they receive like being able to request visits and update their schedule through their online portal, pay online with a credit card and get real time visit confirmation via email with sitter notes and pet pictures. Keeping track of payments and invoicing clients is a pain free experience now. Everything from client calendars, sitter schedules to invoices is synchronized and with a click of the mouse bulk invoices and auto-charges can be made simultaneously and accurately. The customizable element of Pet Sitter Plus was a very valuable feature. The ability to customize forms, feedback reports was essential. Not all businesses are run the same way so to be able to modify the software to meet our needs was crucial to the smooth operation of the business.

Pros
I started Tails of the City Pet Care in DC in 2002. During the early years, pet sitting had not exploded as it has now so the available pet sitting software was extremely lacking. It was just as easy to manage using spreadsheets and Quickbooks. To cater to the ever growing pet professionals, there are now more options out there with sophisticated, powerful features that cannot easily be replicated. With expansion in mind, Tails of the City sought out to incorporate a pet sitting software that would aid in its expansion plans. After researching and test running many of the pet sitting software options on the market, the choice was clear: Pet Sitter Plus! The real-time, GPS-pinned visit confirmation through emailed feedback reports enables us to provide transparency, accountability and peace of mind to our valued clients. They love the pet pictures that accompany the feedback reports and have confessed that receiving pictures of their fur babies in their in-box is the highlight of their work day. Getting onboarded to the Pet Sitter Plus platform was a breeze, especially with the help of my software trainer, Drew Bensen. He was not only personable ' knowledgeable but as a pet sitting company owner himself, knew how the software could be tweaked to accommodate all the different branches and users I had at Tails of the City. We have a number of different locations, serving much of DC, Maryland ' Virginia and needed a product able to handle multiple locations. Although we have not experienced any problems with the software as it is extremely reliable and can handle a great deal of data management ' complex scheduling, on our wish list is the app that clients, managers and walkers/sitters can all use to run our business even more smoothly. One great thing about Pet Sitter Plus is that they are committed to keeping up with trends and pay attention to user needs. An app is in the works that will enable full GPS tracking during walks, if desired and updates via text messaging. For all that Pet Sitter Plus offers currently and in the short-term, the cost cannot be matched, It is the most affordable option out there without sacrificing customer service, on-going support or features.

Response from Pet Software


Thank you Xuan so much for this fantastic review. It's great to hear that you continue to feel that we have been a great partner for you. We really appreciate this brilliant review.
Thanks again
Richard
Richard Booty
CEO
Pet Sitter Plus

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Alison C.

Pet Sitter Plus is my secretary, admin and book keeper all rolled into one.

Used daily for 2+ years
Reviewed 2016-09-14
Review Source: Capterra

Have been using Pet Sitter plus for nearly 4 years now, and absolutely couldn't be without it. It's allowed me to be excellent in terms of reliability and professionalism, and given me back the time to put into growing the business (and now a second one). I had one session with Richard in the beginning, but found it all very intuitive (I had some experience of database run software already). The only thing I really couldn't work out was what compensation was! It means pay for staff or contractors. Doh! Any contact I have had with Richard since has been courteous and knowledgeable, and the support is there, in an ongoing sense, if you need it. The Software, servers etc are highly reliable with almost no downtime in the years that I have used the programme. I think their reliability is over 99.9%, which is amazing. There are regular updates and it's ever increasing in terms of features and value for money. I could never have grown my business to the same extent without it, because our flexibility and reliability relies on it. There are now 7 of us working most days.

Pros
I really like the fact that it is so comprehensive, covering all aspects of client and dog information, clients accounts - I hate accounting, but with Pet Sitter Plus I am able to do my own accounts and self assessment, even though the business is quite complex financially. love that I don't have to keep many hard copy record, just the signed business forms and my booking diary really. It' fabulous for staff communication and great for client feedback too now that you can send out and email from the clients home with photos and an update. All wonderful stuff. The repeat services feature is a great help to, as it means you don't need to reschedule any regular walks or visits, just press the repeat button and you're away!

Cons
Really...? Ummm? Nope! I can't think of any. If I'm being very picky I would like a feature that lets me email all of my clients in bulk, but I have a mailing list with mail chimp. So that's covered elsewhere.

Response from Pet Software


Thank you Alison for this wonderful review.

For the benefit of anyone reading this review, Alison mentioned in the "cons" section that Pet Sitter Plus does not have the option to email clients in bulk. This was a simple misunderstanding. We have since spoken to Alison and tell her how to implement that functionality and she is very happy with our response.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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