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Pet Sitter Plus Logo

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Wed based software for dog walking & pet sitting businesses

(4)

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Pet Sitter Plus Pricing

Pricing overview

Value for money rating

4.7

/5

132

Price starts from

28

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Pricing details

Solo: Single User Companies
- Standard: $30/month
- Affiliate: $25/month

Team: 2 - 25 Active Staff
- Standard: $20/month (+ $8.00 per active user*)
- Affiliate: $17/month (+ $10.00 per active user*)

Large Team: 25+ Active Staff
- Standard: $270/month
- Affiliate: $217/month
(Prices are capped at 25 active staff. All active staff over and above the initial 25 are provided free of charge.)

*Active staff are defined as anyone with one or more services scheduled in any given billing period.

What users say

The scheduling is so easy with just a couple clicks I have my schedule and my employees schedule sorted for the week in no time. This has been life changing and the best money I have ever spent.
I especially love seeing the revenue report. A graph shows the break down of where you are making the most revenue.

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Reviewers who mentioned pricing said:

AC
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Alison C.

Consumer Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Pet Sitter Plus is my secretary, admin and book keeper all rolled into one.

Reviewed 8 years ago

Have been using Pet Sitter plus for nearly 4 years now, and absolutely couldn't be without it. It's allowed me to be excellent in terms of reliability and professionalism, and given me back the time to put into growing the business (and now a second one). I had one session with Richard in the beginning, but found it all very intuitive (I had some experience of database run software already). The...

Pros

I really like the fact that it is so comprehensive, covering all aspects of client and dog information, clients accounts - I hate accounting, but with Pet Sitter Plus I am able to do my own accounts and self assessment, even though the business is quite complex financially. love that I don't have to keep many hard copy record, just the signed business forms and my booking diary really. It' fabulous for staff communication and great for client feedback too now that you can send out and email from the clients home with photos and an update. All wonderful stuff. The repeat services feature is a great help to, as it means you don't need to reschedule any regular walks or visits, just press the repeat button and you're away!

Cons

Really...? Ummm? Nope! I can't think of any. If I'm being very picky I would like a feature that lets me email all of my clients in bulk, but I have a mailing list with mail chimp. So that's covered elsewhere.

Vendor response

Thank you Alison for this wonderful review. For the benefit of anyone reading this review, Alison mentioned in the "cons" section that Pet Sitter Plus does not have the option to email clients in bulk. This was a simple misunderstanding. We have since spoken to Alison and tell her how to implement that functionality and she is very happy with our response.

MA
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MiKayla A.

Consumer Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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New to Systems

Reviewed 4 months ago

It has its ups and downs and promises not kept. It's good on the budget side of things and hits the basics needs

Pros

The price Budget for a starter business

Cons

How many hoops you have to jump through or system you have to go around to get what you need.

JK
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Justin K.

Computer Software, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Professional software for Professional Pet Sitters

Reviewed 5 years ago

Our company has been benefiting from the services provided by Pet Sitter Plus since 2013. In all honesty, it feels more like a partnership, as though Pet Sitter Plus provide the backbone to our organisation, allowing us to focus our efforts on what we do best, being with the animals. I shudder to recall the years prior to using the software. The administration involved in running a popular, successful...

Pros

-Ease of use -Plethora of features -Cost effectiveness -24/7 Customer Service -Client facing portal -Positive client feedback

Cons

Owing to the software's ability to process most scheduling, invoicing, financial reporting and administration tasks, I often found myself in the office with little to do and therefore drinking too much coffee

Vendor response

Thank you Justin so much for this fantastic review. I remember coaching you through the changeover to PSP some years ago and I am really pleased to hear that you continue to feel that we have been a great partner for you. We really appreciate this positive review. Thanks again Richard Richard Booty CEO Pet Sitter Plus

TL
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Tori L.

Consumer Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Pet Sitter Plus

Reviewed 5 years ago

It will take some time to learn the system and convert clients and pet sitters to the system. My customer service rep is phenomenal and walked me through it step by step. Representative is always available to take my call, answer my silly questions, or schedule a ZOOM session when needed. Once familiar with the system, it's easy to use and exudes every bit of professionalism you need as a serious pet-sitting business. Clients love it!

Pros

I searched high and low for salient software unique to the pet-sitting industry, that offered more than just "dog walking" assignment support. I offer extended pet care, via boarding and move-in care, that span several days/weeks (not just an hourly service) and was at a loss for years until I found PSP! It has saved me in so many ways...if not countless hours tracking sitters, clients and pet details. HIGHLY RECOMMEND PSP!

Cons

I like everything about this software and have 0 dislikes/complaints.

Vendor response

This is a wonderful review Tori. Thank you for taking the time to write it and we are delighted that you are getting so many benefits from using our software. I am really pleased to hear that you feel that we have been a great partner for you, especially Marianne. We really appreciate this review. Thanks again Richard Richard Booty CEO Pet Sitter Plus

XH
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Xuan H.

11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Pet Sitter Plus has enabled my pet business to grow by leaps and bounds! Could not rave enough!

Reviewed 7 years ago

Pet Sitter Plus has enable Tails of the City Pet Care and Born to Run Pet Fitness the ability to centralize all client ' pet details for easy access by managers and sitters/walkers. As a mobile-based business, the ability to retrieve important information on schedules, emergency contacts and pet care routines has made life for our managers and sitters so much easier. Allowing us to handle complicated...

Pros

I started Tails of the City Pet Care in DC in 2002. During the early years, pet sitting had not exploded as it has now so the available pet sitting software was extremely lacking. It was just as easy to manage using spreadsheets and Quickbooks. To cater to the ever growing pet professionals, there are now more options out there with sophisticated, powerful features that cannot easily be replicated....

Cons

No cons were added to this review

Vendor response

Thank you Xuan so much for this fantastic review. It's great to hear that you continue to feel that we have been a great partner for you. We really appreciate this brilliant review. Thanks again Richard Richard Booty CEO Pet Sitter Plus

LW
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Laura W.

Consumer Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Absolutely Amazing Time Saving

Reviewed 4 months ago

I really liked the fact they pair you up with a coach to walk you through everything. It was really reassuring having that person we could go to with any questions. We've been using the system for about 3-4 months now and we've got all of our customers and staff into it. Whereas there's often pushback to change, I can honestly say that the reaction has been overwhelmingly positive on both sides.

Pros

It's very customisable - we trialled a lot of options and found so many that were limited - for example could only do walking and not boarding, couldn't do invoicing, couldn't do timesheeting, could do boarding, but couldn't do a csv export. As we offer so many different services and have quite a lot of customisation, we really needed something that could do it all. With the ongoing cost of living crisis, when reviewing options, cost was also critical. Pet Sitter Plus was one of the most, if not the most economical option, and because it did absolutely everything it meant although we started out looking for just a scheduling system, we could actually streamline several of our platforms into Pet Sitter Plus and save hugely on subscription fees overall.

Cons

Because it's so customisable, I can see there being quite a steep learning curve for complex businesses or for people with limited experience of software or computers etc. Having said that, I think we must fall into the category of one of the more complicated set ups in terms of all of the services we offer and the fact we ended up merging four separate platforms into one, and it was absolutely fine. Their customer service is amazing, our coach was brilliant, breaking the set up process down into chunks and always being on hand to answer questions and recommendations.

Vendor response

This is a wonderful review Laura. Thank you for taking the time to write it and we are delighted that you are getting so many benefits from using our software. I am really pleased to hear that you feel that we have been a great partner for you and we will continue to be there to support you as your business grows and develops.  Thanks again  Richard Richard Booty  CEO  Pet Sitter Plus

GK
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Gary K.

Professional Training & Coaching, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Helps a lot for owning a business.

Reviewed 4 months ago
Pros

ease to use once you get the hang of it.

Cons

the extensive work needed if you have different pricing situations, and services. And you have to change EVERYTHING every time you change a price

EA
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Emma A.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Couldn't have asked for a better system!

Reviewed 6 years ago
Pros

It's so easily adaptable and can quickly be edited to be exactly how you want it. I'm a dog trainer, not a computer tech, but I can change custom fields, email templates etc myself without getting confused! Would 100% recommend this software to any pet sitters/walkers/trainers etc. I think its fairly priced too - lots of the other systems I looked at were way out of my price range. Also, I love the fact I don't have to use up space on my computer as its all online, and I can log on from my iPad or iPhone which is super handy!

Cons

It's so hard to think of something that I like least about the software as it fits what I need perfectly! If I had to pick one thing it would be that I can't change (or at least I don't know how to) the search list on the clients tab. I don't remember my clients names very well, I only remember the dogs names so it would be handy if I could change it to search alphabetically for the pets names.

Vendor response

This is a wonderful review Emma. Thank you for taking the time to write it and we are delighted that you are getting so many benefits from using our software. Thanks again Richard Richard Booty CEO Pet Sitter Plus

PB
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Paul B.

Recreational Facilities and Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Game changing!

Reviewed 3 months ago

Excellent. Daunting to begin with, especially considering we are mostly non-technical people; but after we took the plunge and got on with it, we would not be without it now.

Pros

1) Onboarding support - Lyndsay was first class 2) Cost - it has more than paid for itself in the hours saved in admin time, and the collection of missed payments in the past manual process.

Cons

The appearance/UI is not as modern as some apps, and it takes a while to get used to the navigation. But, the functionality is so comprehensive - they have thought of almost everything!

Vendor response

This is a wonderful review. Thank you for taking the time to write it and we are delighted that you are getting so many benefits from using our software.  Your positive feedback is very much appreciated and it continues to be a pleasure to support you.  Thanks again  Richard Richard Booty  CEO  Pet Sitter Plus

EL
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Elisse L.

Consumer Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It's super affordable and has helped us be so much more professional and way more organized.

Reviewed 7 years ago

The most important thing I got from this software was time. This has saved me probably hundreds of hours or scheduling and invoicing by and.

Pros

On an administrative side, I really like the bulk invoicing and the ease of scheduling or cancelling walks. When I'm using it out on the field, I like the simplicity of the mobile version.

Cons

Our clients would like an app to use on their phones. Also on the invoicing there is a blue line that cannot be customized to a different colour. It doesn't match our branding, but honestly it only bothers me. No one else has ever noticed it or cared.

Vendor response

Hi Elisse, Thank you so much for taking the time to review our software on Capterra. Its much appreciated and we are glad to be of service to you. In response to your comment about a phone app, the client portal it a "responsive" interface so your clients should be able to use this on their phones. This in turn should be re-launched as an APP towards the end of 2017. Thanks again Richard Richard Booty CEO Pet Sitter Plus

VE
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Victoria E.

Consumer Services, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Excellent program, everything in one place

Reviewed 4 years ago

Software was easy to use,affordable and had a number of functions to make it easy to use for pet sitting/walking business. I would recommend this software.

Pros

This software has everything in one place that you might need for scheduling, showing upcoming schedules for contractors, the ability for contractors/employees to schedule days off and shows the commissions earned by contractors. The software is updated often, so the bugs are worked out easily and the updated software keeps the program relevant to services offered.

Cons

Personally, I had no issues with this software. For others who want to combine additional services such as grooming, it isn't possible to do that.

SG
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Susan G.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best pet care software and affordable to!

Reviewed 7 years ago

Times-saving, overall business organization, schedule sharing, client portal

Pros

I chose the software for its overall functionality, but it is the exceptional support that has enabled us to integrate it into our current procedures. I continue to be amazed at its features that allow me to free up a lot of the time I used to spend on spreadsheets and schedules.

Cons

No cons were added to this review

Vendor response

Thank you Susan for taking the time to write this review and we are delighted that you are getting so many benefits from using our software. Thanks again Richard Richard Booty CEO Pet Sitter Plus

MP
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MANUEL P.

Farming, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Was too difficult

Reviewed 3 years ago
Pros

Pro was it helps you find a babysitter and 5hats a good thing

Cons

It cost too much and that really sucked I would like a free version

PM
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Peter M.

Automotive, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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The ease of use

Reviewed 3 years ago

I would definitely say my overall view of this software is positive.

Pros

The specificity of being used as a software that sets up a possible use for more than one person or pet.

Cons

Sometimes the site is very repetitive but overall I would say that the price and ease of use is worth the product.