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PetExec Logo

Cloud-based pet care business management system.

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PetExec - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

PetExec overview

Based on 662 verified user reviews

What is PetExec?

By industry, PetExec reviewers are most commonly professionals in veterinary (22%). The most frequent use case for PetExec cited by reviewers is kennel management (67% of reviewers).

What do users say about PetExec pricing?

Some users report that PetExec offers frequent updates and new features at no extra cost, and they appreciate the value added by onboarding options. However, some reviewers feel the price is high, especially for smaller businesses, and users say certain tasks require additional paid training.

Starting price

105 /
per month

Alternatives

with better value for money


Pros & Cons

Pet Management

Payment Processing

Grooming and Boarding

Pricing

Email Communication

Bugs and Issues

PetExec’s user interface

Ease of use rating:

PetExec pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(6)
3-4(237)
5(419)

What do users say about PetExec?

By industry, PetExec reviewers are most commonly professionals in veterinary (22%). The most frequent use case for PetExec cited by reviewers is kennel management (67% of reviewers).

Select to learn more


Who uses PetExec?

Based on 662 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Veterinary
Consumer Services
Hospitality
Retail
Others

Use cases

Kennel
Pet Grooming

PetExec's key features

Most critical features, based on insights from PetExec users:

Online booking
Calendar management
Client management
Client portal
Appointment management
Pet grooming

All PetExec features

Features rating:

Mobile access
Alerts/Notifications
Third-Party integrations
Drag & drop
Electronic payments
Automatic backup
Event calendar
Customer history
Booking management
Search/Filter
Reminders
Email reminders
Real-Time reporting
Point of sale (pos)
Photo Management
Pet birthday tracking
Personalization
Payment processing
Onboarding
Multiple user accounts
Multi-Location
Activity dashboard
Receipt management
Records management
Recurring appointments
Recurring tasks
Reporting & statistics
Reporting/Analytics
Reputation management
Scheduling
Service catalog
SMS messaging
SMS reminders
Staff management
Task scheduling
User management
Vaccine management
Activity tracking
Animal database
API
Appointment scheduling
Automated scheduling
Availability management
Barcode/Ticket scanning
Commission management
Confirmations/Reminders
Credit card management
Credit card processing
Customer accounts
Customer database
Customer management
Customizable templates
Customization
Discount management
Document storage
Electronic signature
Email alerts
Email marketing
Employee management
Employee time clock
Facility scheduling
Invoice management
Loyalty program
Mobile grooming

PetExec alternatives

PetExec logo

Starting from

105

Per month

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Features
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PetExec pricing

Starting from

105

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about PetExec price and value

Value for money rating:

Of 33 reviews that provide robust commentary on PetExec's price and value, 76% mention it in a positive light.

Some users report that PetExec offers frequent updates and new features without significant extra costs, and they appreciate that these improvements are included in the subscription fee. Reviewers indicate that the software is reasonably priced for the range of features provided and saves them time and money. Some users say onboarding includes a free trial and personalized demo, which adds value. However, some reviewers feel the price is high, especially for smaller businesses, and mention the lack of a free trial in some cases. Users think certain tasks and customizations require additional paid training or are difficult to manage for the price.

, and

To see what individual users think of PetExec's cost and value, check out the review excerpts below.

“The software is missing a few preferred options that would make my job as an owner easier, but overall it's an excellent software for an affordable price! ”
KP

Kathryn P.

“I'm still working the kinks out of this software to make it work best for my company set-up, but I'm really satisfied with what I get for the price I pay.”
BP

Bethany P.

Senior Operations Officer

“The pricing of PetExec is a little high and the company does not provide a free trial time, instead they ask you to buy a monthly plan.”
AM

Alberto M.

IT Engineer

PetExec integrations (3)

Top integrations

PetExec customer support

What do users say about PetExec customer support?

Customer support rating:

We analyzed 196 verified user reviews to identify positive and negative aspects of PetExec customer support.

Widespread user sentiment highlights PetExec's customer support as prompt, helpful, and consistently available when issues arise.

A large number of users appreciate the live chat feature for real-time assistance and quick resolution of problems.

Multiple users mention that support staff are knowledgeable, patient, and go out of their way to ensure users understand solutions.

A significant portion of users value the supportive online community and accessible help channels, including phone, chat, and Facebook groups.

Support options

Phone support
Email/help desk
Chat
Faqs/forum
Knowledge base

Training options

Videos
Webinars
Documentation
Live online

To see what individual users say about PetExec's customer support, check out the review snippets below.

“I especially love their live chat feature where you can talk to tech support in live, real time to address issues or problems you're having with the software. ”

KS

Karissa S.

Owner

“I believe it continues to change to be more user-friendly and offer features that help us utilize Pet Exec and operate more efficiently. Whenever we do have a problem, which is rare, it is very easy to get help and often times customer service will respond within minutes.”

MD

Marc D.

General Manager

“It has all of the features we need, and all of our staff is able to use it easily! If we are ever having issues PetExec's customer support has been great at helping us out in a timely manner.”

LW

Leesa W.

PetExec FAQs

Q. Who are the typical users of PetExec?

PetExec has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

These products have better value for money


Q. What is PetExec used for?

PetExec is a cloud-based pet care business management solution for busy pet professionals. PetExec is built for pet professionals to manage their busy pet daycare, boarding, grooming, training, other services and retail. In order to streamline pet care business management services, PetExec includes comprehensive scheduling tools, automatic appointment reminders and a multitude of reports. PetExec incorporates many features which are intuitive to staff and are important tools to keep and electronic record of all guests, histories, records, incidents and other important details. PetExec offers a separate and secure login for pet parents as well as the PetExec Mobile App for iPhone and Android devices. Pet parents can schedule real-time appointments, check pet records and make secure credit card payments. PetExec aims to provide a flexible, efficient and secure platform from which to manage pet professionals, the pet guests in their care and their clients.


Q. What are the benefits of using PetExec?

  • PetExec is a web-based system, providing users with the flexibility to access on any computer, tablet or smartphone device.

  • PetExec Mobile Option - free for pet parents for both Iphone or Android devices.

  • Automatic emails and/ or text reminders to pet parents for confirmations, appointment reminders, pet birthday greetings and when vaccinations are due.

  • Pet owner portal or PetExec Mobile App available to pet parents. Pet parents can schedule appointments, check pet records, purchase packages, pay off balances, view calendars, review their purchase history and so much more.

  • Custom email blasts, texts, owner messages and app notifications for quick and easy communication with pet parents.

  • Exceptional technical support, coaching (onboarding with Paws On Board) and Golden Paw Coaching for additional one-on-one training.

  • Detailed reporting, tracking, logging data

  • QuickBooks export

  • Integration with FCMS (United States), Bambora (Canada) or Braintree (Australia / New Zealand) for credit card processing.

  • Integration with Broadly, idogcam and PetDetect collars

  • Technical support by phone, chat or email.


  • Q. What languages does PetExec support?

    PetExec supports the following languages:
    English


    Q. Does PetExec support mobile devices?

    PetExec supports the following devices:
    Android, iPad, iPhone


    Q. Does PetExec offer an API?

    Yes, PetExec has an API available for use.


    Q. What level of support does PetExec offer?

    PetExec offers the following support options:
    Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base

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