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Pocomos Pricing, Features, Reviews and Alternatives

Pocomos product overview

What is Pocomos?

Pocomos is a customer focused business management solution for the pest control industry which offers tools for managing field sales, tracking revenue, communicating with customers, scheduling appointments, processing payments, and monitoring business performance, all from one central platform. The cloud-based solution is optimized for all operating systems including desktops and mobile devices, meaning it can be utilized by field workers to manage sales, contracts, and route planning whilst on-the-go.

Key benefits of using Pocomos

• Benefit from Pocomos’ cross-platform format which allows field service employees to make sales and access customer data whilst on-the-go, from any device.

• Manage customers with tools for taking bookings, sending reminders to customers via email, SMS, or telephone, sending out marketing content, maintaining a client database with full history, and more.

• Track business success with reports on sales, revenue, and production, as well as field sales metrics such as number of door knocks, number of leads, and more.

• Use the calendar tool to schedule pest control services and assign jobs to employees so that they are always aware of their upcoming workload.

• Close sales in the field with tools such as online contract editing, electronic signature capture, mobile payment processing, route planning through Google Maps, and more.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat

Training options

Live Online
In Person
Documentation
Videos
Webinars

Pocomos pricing information

Value for money

4.5

/5

35

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Pocomos features

Functionality

4.2

/5

35

Total features

23

2 categories

Most valued features by users

Billing & Invoicing
Electronic Payments
Scheduling
Quotes/Estimates
Real Time Data
Work Order Management
Calendar Management
Electronic Signature

Functionality contenders

Pocomos users reviews

Overall Rating

4.5

/5

35

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.59/10
Rating distribution

5

4

3

2

1

26

4

2

2

1

Pros
Super happy with the customer service. Help is literally a click away and they are always very helpful and responsive.
I love the Pocomos software, it is very easy to use, and the staff there are so amazing and helpful.
This is a great company. Good customer service, good product, and it has only gotten better over the years.
Cons
Links to the portal expire or do not work leaving my customers frustrated and angry. This has been extremely disappointing.
I paid fees and charges to convert to Pocomos and had nothing to show for it. I emailed my Pocomos contacts and asked for a partial refund of my charges and I heard back from NO ONE.
I HATE that I have to use their credit card software, it's expensive and communist that they force you to use bottom line payments.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy, thorough and modern software at reasonable pricing

Reviewed 4 years ago

Ease of use, less expensive and easy to adapt to.

Pros

Can have as many users as needed, pricing is based on active customer base. Runs the same across all platforms. Modern and easy to adapt to.

Cons

There is really nothing I can think of, we have had a few items we wanted changed and they usually respond to our needs in a timely fashion

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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User Friendly!!

Reviewed 3 years ago

Overall, it is just a wonderful program that is easy to learn and figure out! Not many programs are like that!

Pros

I love how easy it is to route jobs with this software! We've actually tried other softwares, and none are as user friendly as Pocomos. Customers can log on to their own portal and pay their bills! Our customers love that! I even like that it has a texting program to give our customers a heads up for their next services. Ultimately it is quick, easy and even FUN to use this program in order to cater to all of our customers' needs!

Cons

I really wish there was a way to have automated calls. I love the texting program, but It would be great if there was some sort of calling system. I also wish that we can see which technician serviced a property last on the View/Add section when we click on a customer's name. It shows what day it was last serviced, but I would love to see which tech was there last time too rather than having to click on their account and take the longer route.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Friendly and personable employees but the company seems understaffed to take care of its customers.

Reviewed 4 years ago
Pros

I signed up with Pocomos because I liked their easy to read screens and the ease of use that it offered. It takes your business to paperless and "somewhat" automated. You will still have to manually identify who needs an upcoming service notification email and then generate it and the same applies with an advance phone call or text message (so not truely automated). Pocomos gives you the ability to text message customers and the customer can text you back. This system also allows technicians to upload photos to the customer's account which is nice.

Cons

I signed up with Pocomos in Feb 2017 and we planned to go live in May / June 2017. By November 30, 2017 I was still NOT up and going. When I sent my 1st data file to them, it came back to me for a proof read. EVERY customer's information record contained incorrect data. I took 8 weeks to manually do the spreadsheet myself to make sure the data was correct. Once the data was submitted, I was then...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great for my office but not for my customers

Reviewed 2 years ago

I really like the software and have invested many hours and dollars into the implementation of it. Hopefully they can fix some of the issues that would seem to be very easy fixes. I do not want to have to make another change.

Pros

The software is easy to use. It has everything that my previous software did not. It was easy to set up and the support so far has been top notch. The pricing is fair and competitive.

Cons

Although I like using this software, my customers do not. It is not user friendly at all from my customer's perspective. The customer portal is surprisingly primitive, surprising because the software is very advanced. My customers are constantly having issues paying for their services through the portal and my outstanding A/R has increased by nearly 75%. Links to the portal expire or do not work leaving my customers frustrated and angry. This has been extremely disappointing. If we can't get paid for our services, then what is the point?

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Dynamic Software

Reviewed 3 years ago

I have been using Pocomos for over 5 years, and it is clearly the best pest control software thus far.

Pros

Pocomos is a Dynamic software. As needs arise, they adjust the program. Also, the standard features are not add on modules like other software companies for pest control. I have tried all of the big ones. Have a question or issue, no problem. Chat with them right on all of the screens. They answer within 10 minutes while you continue to work! The reps are always so quick to answer. I have the same experience as everyone in the tech department.

Cons

I it's beginning, the androids did not work as well as Apple. Those early issues have long since been rectified.

Pocomos FAQs and common questions

Q. What type of pricing plans does Pocomos offer?

Pocomos has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available


Q. Who are the typical users of Pocomos?

Pocomos has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Pocomos support?

Pocomos supports the following languages:
English


Q. Does Pocomos support mobile devices?

Pocomos supports the following devices:
Android, iPad, iPhone


Q. Does Pocomos offer an API?

No, Pocomos does not have an API available.


Q. What other apps does Pocomos integrate with?

Pocomos integrates with the following applications:
QuickBooks Online Advanced, Quickbooks Online, Google Maps


Q. What level of support does Pocomos offer?

Pocomos offers the following support options:
Phone Support, Email/Help Desk, Chat

Common Pocomos comparisons

Pocomos logo
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Fieldwork logo
PocomosvsFieldwork
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PestPac logo
PocomosvsPestPac
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ServSuite logo
PocomosvsServSuite

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