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RentWorks
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Car rental software with front counter and back office tools
Table of Contents
RentWorks - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
RentWorks overview
What is RentWorks?
RentWorks is a car rental software that provides essential business tools for car rental companies, service loaner departments and dealerships worldwide, from the front counter to the back office. The solution is PA-DSS certified and can be installed on premises or hosted in the cloud.
RentWorks offers a fully customizable dashboard with four essential sections that enable users to monitor critical business statistics such as the number of reservations due to arrive, vehicles being returned, and fleet utilization. Users can check reservations and availability, as well as create renter and customer files for storing basic information including credit cards, car type, coverages and special charges. Users can also look up transaction histories by phone number, name, corporate affiliation, VIP number or credit card swipe.
RentWorks offers software integrations such as credit card processing, web reservations and claims management. Hardware integrations include signature pads, drivers license cameras, and chip & pin devices. RentWorks also offers various productivity modules including internal e-mail and messaging, time clock, and employee performance/incentive tracking.
Back office modules include accident claim tracking and accounting that can be utilized with several integrations like QuickBooks and Excel. RentWorks also offers a multitude of fleet and management reports as well as various inquiries including cash drawer, contract, credit card, and extensions. RentWorks manages a nightly backup of customer data and with a standard support plan, and users receive free periodic software updates and upgrades.
Key benefits of using RentWorks
RentWorks supports all types of rates including tiered rates, period rates, and slot rates with special quotes for seasonal rates, special events and corporate customers.
The fleet operations and maintenance module maintains detailed vehicle information, such as status and depreciation enables users enter repair orders, costs and alerts, as well as setup maintenance procedures.
With the parking violation module, users can identify responsible renters based on violation date and time, and generate form letters to notify customers.
The RentWorks software enables users to have multiple programs open at the same time, allowing them to switch between programs quickly by clicking through the various tabs.
Starting price
Pros & Cons
Training and Learning Curve
Productivity
User Interface
Billing
Bugs and Issues
CEO and Franchise
RentWorks’s user interface
RentWorks pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.4
Ease of use
4.3
Customer support
4.5
Reviews sentiment
What do users say about RentWorks?
They just did an upgrade in the middle of the day that crashed the system and cost me several customers.
Select to learn more
Who uses RentWorks?
Based on 124 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
RentWorks's key features
Most critical features, based on insights from RentWorks users:
All RentWorks features
Features rating:
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RentWorks pricing
Value for money rating:
Starting from
No pricing info
User opinions about RentWorks price and value
Value for money rating:
To see what individual users think of RentWorks's price and value, check out the review snippets below.
Ted S.
VP
Marilyn B.
RentWorks integrations (4)
Top integrations
RentWorks customer support
What do users say about RentWorks customer support?
Customer support rating:
We analyzed 55 verified user reviews to identify positive and negative aspects of RentWorks customer support.
Widespread user sentiment highlights fast, responsive, and effective support when issues arise.
A significant portion of users appreciate the knowledgeable, friendly, and professional support staff.
Common user feedback notes that support is easy to reach and consistently resolves problems promptly.
A minority of users report inconsistent support quality, with occasional delays or difficulty reaching help when urgently needed.
Support options
Training options
To see what individual users say about RentWorks's customer support, check out the review snippets below.
“It keeps all our information up to date, our process running smoothly and the few times there is a problem, the support staff is quick and responsive.”
Ethan E.
Operations Manager
“The customer support has been amazing walking us through every step, and being close at hand when we need help in a hurry. ”
Ali J.
CEO
“we've been double billed, software often stops working after updates, price keeps going up, support doesn't answer the phone..............”
Greg K.
Owner
RentWorks FAQs
RentWorks has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does RentWorks support?
RentWorks supports the following languages:
Chinese (Simplified), English, French, German, Japanese, Korean, Russian, Spanish
Q. Does RentWorks support mobile devices?
RentWorks supports the following devices:
Android, iPad, iPhone
Q. Does RentWorks offer an API?
No, RentWorks does not have an API available.
Q. What level of support does RentWorks offer?
RentWorks offers the following support options:
Chat, 24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support