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SERVUS Logo

Facilitating Exceptional Service Experiences

SERVUS - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is SERVUS?

In today's property services market, both commercial property/maintenance managers and their service professional vendors are spending too much time managing service requests. The technology & communication mediums they are using are not well connected, or fragmented across complicated and expensive property management systems, email, text, phone, and even fax. In addition, the service history is almost impossible to audit or review later by either party. This is not only costly, but extremely inefficient and hard to manage.

There is a solution - ServusConnect combines an updated service request workflow with an intuitive (easy to use) mobile design. ServusConnect is ideal for issue identification, quality assurance, inspections, warranty, or even task management. And, with the Zapier integration, ServusConnect can be connected to a growing list of other software solutions that you already use to run your business (calendars, invoicing systems, social media review sites, etc.).

ServusConnect also provides service professionals with way to make service-based recommendations back to the commercial property/maintenance managers - giving the service professional a new platform to increase sales and visibility with their customers.

In summary, ServusConnect is a great low cost mobile solution for those making service requests and those performing professional services to complete those requests. Try ServusConnect today - it's easy to get started!

Benefits of using SERVUS

ServusConnect provides:
- Mobile utility for on-staff maintenance technicians and external vendors
- Ability to quickly provide status updates, gather photo documentation of work performed
- External vendors with easy means to submit invoices for faster approval and payment
- Near real-time feedback from residents on their satisfaction of work performed
- Operational KPI dashboard on how your properties are performing

Starting from

0.95

/user

Per month

SERVUS's features

Alerts/Notifications
API
Billing & Invoicing
Document Storage
Email Management
Invoice Management
Maintenance Management
Residential Properties

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SERVUS pricing

Pricing options
Free plan
Subscription
Free trial
Pricing range

Value for money

4.9

/5

26

Starting from

0.95

/user

Per month

SERVUS support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
Phone Support

Training options

Videos
Live Online
Webinars
In Person
Documentation

SERVUS reviews

Overall rating

4.6

/5

26

Positive reviews

85

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.21/10
Rating distribution

5

4

3

2

1

20

2

4

0

0

Pros
There are numerous items that I like the most about this software; from ease of use to tracking work performed by our maintenance technicians. The software is very user friendly.
Customer support is wonderful. They are always there to help and answer any questions you may have.
It has streamlined the process of sending out our service requests. The ease of interaction once tickets are sent out between the office, the tech and the resident is great.
Cons
Also, residents can give negative feedback for a work order not pertaining to their issue. But we still get the update that there is something wrong.
They don't work together. This causes problems with our 979 report that we do each week.
Sometimes the engineers have trouble using the phones, cell service can be spotty in certain areas on the property.

SERVUS FAQs

Q. What type of pricing plans does SERVUS offer?

SERVUS has the following pricing plans:
Starting from: $0.95/month
Pricing model: Subscription


Q. Who are the typical users of SERVUS?

SERVUS has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does SERVUS support?

SERVUS supports the following languages:
English


Q. Does SERVUS support mobile devices?

SERVUS supports the following devices:
Android, iPad, iPhone


Q. Does SERVUS offer an API?

Yes, SERVUS has an API available for use.


Q. What other apps does SERVUS integrate with?

SERVUS integrates with the following applications:
Zapier


Q. What level of support does SERVUS offer?

SERVUS offers the following support options:
Email/Help Desk, Chat, Knowledge Base, Phone Support

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