App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

SERVUS Logo

SERVUS

4.6
(26)

Write a review

Facilitating Exceptional Service Experiences

(7)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

SERVUS Pricing, Features, Reviews and Alternatives

SERVUS FAQs

Q. What type of pricing plans does SERVUS offer?

SERVUS has the following pricing plans:
Pricing model: Subscription


Q. Who are the typical users of SERVUS?

SERVUS has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does SERVUS support?

SERVUS supports the following languages:
English


Q. Does SERVUS support mobile devices?

SERVUS supports the following devices:
Android, iPad, iPhone


Q. Does SERVUS offer an API?

Yes, SERVUS has an API available for use.


Q. What other apps does SERVUS integrate with?

SERVUS integrates with the following applications:
Zapier


Q. What level of support does SERVUS offer?

SERVUS offers the following support options:
Email/Help Desk, Chat, Knowledge Base, Phone Support

SERVUS product overview

What is SERVUS?

In today's property services market, both commercial property/maintenance managers and their service professional vendors are spending too much time managing service requests. The technology & communication mediums they are using are not well connected, or fragmented across complicated and expensive property management systems, email, text, phone, and even fax. In addition, the service history is almost impossible to audit or review later by either party. This is not only costly, but extremely inefficient and hard to manage.

Key benefits of using SERVUS

ServusConnect provides:
- Mobile utility for on-staff maintenance technicians and external vendors
- Ability to quickly provide status updates, gather photo documentation of work performed
- External vendors with easy means to submit invoices for faster approval and payment
- Near real-time feedback from residents on their satisfaction of work performed
- Operational KPI dashboard on how your properties are performing

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
Phone Support

Training options

Videos
Live Online
Webinars
In Person
Documentation

Not sure about SERVUS? Compare it with a popular alternative

Starting from

ic-pricetag

No pricing info

Free plan
Free trial
Pricing range

Starting from

35

Per month

Per Feature

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

SERVUS pricing information

Value for money

4.9

/5

26

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

SERVUS features

Functionality

4.5

/5

26

Total features

9

6 categories

Most valued features by users

API
Alerts/Notifications
Billing & Invoicing
Invoice Management
Commercial Property Management
Document Storage
Email Management
Maintenance Management

Functionality contenders

SERVUS users reviews

Overall Rating

4.6

/5

26

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.21/10
Rating distribution

5

4

3

2

1

20

2

4

0

0

Pros
It is excellent for record keeping and documentation. The office and maintenance love the ease of use and the many features which make follow up a breeze.
It is excellent for record keeping and documentation. The office and maintenance love the ease of use and the many features which make follow up a breeze.
Customer support is wonderful. They are always there to help and answer any questions you may have.
Cons
Also, residents can give negative feedback for a work order not pertaining to their issue. But we still get the update that there is something wrong.
They don't work together. This causes problems with our 979 report that we do each week.
Sometimes the engineers have trouble using the phones, cell service can be spotty in certain areas on the property.

Overall rating contenders

Common SERVUS comparisons

Related categories