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BlueFolder Pricing, Features, Reviews and Alternatives

BlueFolder product overview

Price starts from

175

Per month

Flat Rate

What is BlueFolder?

Flexible. Customizable. Easy. BlueFolder checks all the boxes. BlueFolder was built for field maintenance teams, by real field service professionals.

Key benefits of using BlueFolder

Flexible. Customizable. Easy-to-Use. Those are three important qualities you (and your techs) should expect with today’s field service management tools – and BlueFolder checks all the boxes.

Access robust features: recurring jobs, secure custom user permissions, scheduling/dispatch, customer portals, & more. Reduce or eliminate paperwork using integrations with QuickBooks & more. Keep all your field techs on track and streamline operations with powerful features, useful integrations, and a simple, user-friendly interface.

Get a demo to see BlueFolder in action and see how easy and powerful it is to use! Month-to-month subscription: No long-term commitment required – cancel anytime.

Standout Features:

- Customer Portal - improve customer engagement and deliver top-notch service by giving your customers anytime access to submit work requests, check work order status, view reports, asset/equipment service history, and more.

- Equipment/Asset Tracking – keep track of the equipment/assets you service to improve efficiency, equipment uptime, and customer satisfaction. Schedule preventive maintenance, and track serial numbers, warranties, service histories, and more.

- Work Order Management – track job details, status, assignments, billable items, notes, comments, change history, and more. Increase efficiency with advanced features like assigning multiple people on multiple dates, assignment completion tracking, custom fields, and automatic status changes.

- User permissions – deeply customizable permissions by user role allows for robust privacy controls to help you keep your critical business data secure.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Knowledge Base
Email/Help Desk
Phone Support
FAQs/Forum

Training options

Documentation
Live Online
Videos

BlueFolder pricing information

Value for money

4.5

/5

33

Starting from

175

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

BlueFolder features

Functionality

4.4

/5

33

Total features

81

21 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Reporting & Statistics
Third Party Integrations
API
Customizable Reports
Workflow Management
Data Import/Export

Functionality contenders

BlueFolder users reviews

Overall Rating

4.7

/5

33

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.95/10
Rating distribution

5

4

3

2

1

24

9

0

0

0

Pros
Their customer support is extremely helpful and always accessible when needed. This was the single most effective decision we have every made and I highly recommend this system.
I have had compliments from customers in the last couple of days saying how much they like the ease of use and simplicity.
The support has always been great (although we rarely needed it). The system is always up and online, is very reliable, and overall easy to use.
Cons
It is very hard to come up with negatives. And when you find a problem, their development team immediately responds to your request and suggests workarounds.
Many of which are completely missing from similar software.
Lacking a Drag and Drop feature and project management.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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BlueFolder saved our company and allowed us to grow!

Reviewed 2 years ago

Additionally, BlueFolder's customer service was top-notch. Anytime we had a question, they had an immediate answer.

Pros

We were burdened with heavy software that required a million clicks to get the simplest things done. Then, we found BlueFolder. It gave us everything we needed to store customer information, schedule service tickets for our employees and most importantly, close tickets and get paid quickly. The software's simplicity allowed us to put our focus on growing the company.

Cons

We found no cons with the BlueFolder software.

Vendor response

Hi Carl, We appreciate you letting us know about how BlueFolder helped your business. We greatly appreciate your feedback. Regards, The BlueFolder Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Ease in service work operations

Reviewed 2 years ago

This program keeps my operations organized in an easy way. I am sure I don't even use half the features in which I would like to be able to learn more about the options to see if it will help my operation even more.

Pros

The flow of a work order, from quote, to executed work order an scheduling, to completion of work order with a signature feature, to batching work orders to Quickbooks

Cons

Lacking a Drag and Drop feature and project management

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Integration

Reviewed 2 years ago

Overall Bluefolder has help our team keep organized and keep the lines of communication open.

Pros

That it integrated with QBO our accounting software.

Cons

That Bluefolder is not backwards compatible with QBO unless we want to spend more money developing it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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BLUEFOLDER WILL HELP YOU GROW YOUR BUSINESS

Reviewed 5 years ago

We have been using BlueFolder for five years to schedule and manage a very, busy elevator service department. Without BlueFolder we would not have been able to grow our company by 50%, It allows us to provide the type of information that the technicians need in the field to do their job and the home office to manage all of the customers and equipment. The System has a lot of ways to customize the information specific to your company's needs. Their customer support is extremely helpful and always accessible when needed. This was the single most effective decision we have every made and I highly recommend this system.

Pros

The ease of data entry. The ability to manage technician's in the field and provide them with the information to do their job. The ability to integrate with QuickBooks for billing. This system has enabled our company's department to grow by 50%...

Cons

Would love to be able to link multiple data sets for custom reports.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing Product with Great Customer Service

Reviewed 2 years ago

Our experience has been great. We started with them as a small company and as we have grown over the last 8 years so have they and the updates fit right along with our needs. Customer service always responds very quickly and is very helpful!

Pros

The scheduling and team calendar feature, also the ease to customize the system to fit your business needs. We also like that it tracks equipment in one place. You can also customize who sees what information (employees, clients and vendors) which is awesome

Cons

Right now the only feature I want to see if contracts able to be billed on use so you can track how many hours you use for an unlimited contract and still bill it

BlueFolder FAQs and common questions

Q. What type of pricing plans does BlueFolder offer?

BlueFolder has the following pricing plans:
Starting from: $175.00/month
Pricing model: Subscription


Q. Who are the typical users of BlueFolder?

BlueFolder has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does BlueFolder support?

BlueFolder supports the following languages:
English


Q. Does BlueFolder support mobile devices?

BlueFolder supports the following devices:
Android, iPad, iPhone


Q. Does BlueFolder offer an API?

Yes, BlueFolder has an API available for use.


Q. What other apps does BlueFolder integrate with?

BlueFolder integrates with the following applications:
Microsoft Outlook, Zapier, QuickBooks Online Advanced, Quickbooks Online, Google Calendar, Xero


Q. What level of support does BlueFolder offer?

BlueFolder offers the following support options:
Chat, Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum

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