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Work Order and Field Service Management Made Easy

(17)

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BlueFolder Pricing, Features, Reviews and Alternatives

BlueFolder FAQs

Q. What type of pricing plans does BlueFolder offer?

BlueFolder has the following pricing plans:
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of BlueFolder?

BlueFolder has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does BlueFolder support?

BlueFolder supports the following languages:
English


Q. Does BlueFolder support mobile devices?

BlueFolder supports the following devices:
Android, iPad, iPhone


Q. Does BlueFolder offer an API?

Yes, BlueFolder has an API available for use.


Q. What other apps does BlueFolder integrate with?

BlueFolder integrates with the following applications:
Microsoft Outlook, Zapier, QuickBooks Online Advanced, QuickBooks Online, Google Calendar, Xero


Q. What level of support does BlueFolder offer?

BlueFolder offers the following support options:
Chat, Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum

BlueFolder product overview

What is BlueFolder?

Flexible. Customizable. Easy. BlueFolder checks all the boxes. BlueFolder was built for field maintenance teams, by real field service professionals.

Key benefits of using BlueFolder

Flexible. Customizable. Easy-to-Use. Those are three important qualities you (and your techs) should expect with today’s field service management tools – and BlueFolder checks all the boxes.

Access robust features: recurring jobs, secure custom user permissions, scheduling/dispatch, customer portals, & more. Reduce or eliminate paperwork using integrations with QuickBooks & more. Keep all your field techs on track and streamline operations with powerful features, useful integrations, and a simple, user-friendly interface.

Get a demo to see BlueFolder in action and see how easy and powerful it is to use! Month-to-month subscription: No long-term commitment required – cancel anytime.

Standout Features:

- Customer Portal - improve customer engagement and deliver top-notch service by giving your customers anytime access to submit work requests, check work order status, view reports, asset/equipment service history, and more.

- Equipment/Asset Tracking – keep track of the equipment/assets you service to improve efficiency, equipment uptime, and customer satisfaction. Schedule preventive maintenance, and track serial numbers, warranties, service histories, and more.

- Work Order Management – track job details, status, assignments, billable items, notes, comments, change history, and more. Increase efficiency with advanced features like assigning multiple people on multiple dates, assignment completion tracking, custom fields, and automatic status changes.

- User permissions – deeply customizable permissions by user role allows for robust privacy controls to help you keep your critical business data secure.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Knowledge Base
Email/Help Desk
Phone Support
FAQs/Forum

Training options

Documentation
Live Online
Videos

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Why am I seeing this?

BlueFolder pricing information

Value for money

4.6

/5

71

Starting from

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Value for money contenders

BlueFolder features

Functionality

4.3

/5

71

Total features

104

22 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Third-Party Integrations
Reporting & Statistics
Reporting/Analytics
API
Workflow Management
Data Import/Export

Functionality contenders

BlueFolder users reviews

Overall Rating

4.7

/5

71

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.98/10
Rating distribution

5

4

3

2

1

50

21

0

0

0

Pros
The feature I like most about this software is the ability to easily create work orders and assign to the technicians. Everything is saved, and easily accessible.
Their customer support is extremely helpful and always accessible when needed. This was the single most effective decision we have every made and I highly recommend this system.
I have had compliments from customers in the last couple of days saying how much they like the ease of use and simplicity.
Cons
It is very hard to come up with negatives. And when you find a problem, their development team immediately responds to your request and suggests workarounds.
Many of which are completely missing from similar software.
I really missed not having Blue Folder around.

Overall rating contenders

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Aleksandr Y.

COO

Information Technology and Services, 1-10 employees

Review source

Overall Rating

Easy setup and very impressed

Reviewed 8 months ago

Transcript

Aleksandr Y.: My name's Aleksandr. I'm the Chief Operations Officer for Made By WiFi, and I would rate...

Vendor response

Aleksandr, thanks so much for your review of BlueFolder. We're thrilled to have your team onboard and happy to hear how smoothly the setup process was for you!

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Kavindu Githsara K.

E-Learning, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

BlueFolder: The Key to Effortless Asset Management

Reviewed a year ago

Overall, BlueFolder has been a valuable tool for my company. Its ability to track and manage all of our company's assets in one platform, ability to customize fields and forms and powerful reporting capabilities have greatly improved our asset management. While the software has a bit of a learning curve and requires a bit of effort to fully set it up and customize it, the benefits of BlueFolder far outweigh the cons for our business.

Pros

As an admin user of BlueFolder in my company, I have found it to be a comprehensive and user-friendly asset management software. One of the biggest advantages of this software is its ability to track and manage all of our company's assets in one platform. From equipment, vehicles, to tools and inventory, BlueFolder provides a seamless experience for our team and our customers. Another great feature of BlueFolder is the ability to customize fields and forms to fit our company's specific needs. This has been especially useful in terms of tracking and managing the maintenance of our assets.

Cons

While it offers a wide range of features, it takes some time and effort to fully utilize all the functionalities, especially for non-technical users.

mM
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malinda M.

Facilities Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I finally found the software I've been looking for!

Reviewed 2 months ago

Blue Folder is an excellent company that is dedicated to providing software that meets your specific needs. They are attentive and supportive throughout the process. The software is user-friendly and easy to navigate. It allows for easy addition of special fields, tracking of work orders, and generation of reports. I truly believe that the software setup couldn't be any easier. A big thank you to the team at Blue Folder! Matt and Paulina, thank you for your patience with navigating my request.

Pros

The Blue Folder Team, consisting of Matt and Paulina, listened and worked hard to provide me with everything I needed to make my HVAC service calls software great. I had tried multiple companies, but each one was lacking in some area. Whenever I asked for help, they would say it was a special request and would increase our monthly cost. However, Blue Folder never hesitated to make it work and fulfilled my requests without any additional charges. They are truly awesome.

Cons

The only thing lacking is the Map function.

DV
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David V.

Construction, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Good tool but expensive

Reviewed 2 years ago

Overall it serves us well, but the increasing costs might drive us to look at other options.

Pros

Work order management works well both in the office and in the field. Automated recurring work orders help keep preventative maintenance organized. Work history is easily located, it's easy to add attachements etc. Customer support is excellent, always a quick response, always quick to address any issues we have.

Cons

Sold in US dollars only makes it quite expensive for Canadian companies. Overall cost has become quite high. For our setup we have to do a lot of manual setup for preventative maintenance. Easier than on paper and automatically triggers work orders in the months we need though.

JK
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John K.

Construction, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Its not perfect but its pretty good, and I haven't found anything better

Reviewed 3 months ago

As the title says, it is not perfect, but its good. You don't have to change your whole business process like with say service titan.

Pros

its flexible, you can get it to do a lot with the way you set it up. the support team, and really everyone we have worked with has been helpful. they are actively working on it and seem to care about there customers.

Cons

it does not do a few things that seem obvious but they are working on them.

RE
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Ryan E.

Construction, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

A Quality Product that Improves our Buisness

Reviewed 3 months ago

Overall, the experience we've had with BlueFolder has been very positive and we look forward to continuing to utilize it as our primary job tracking software. The improvements that have been implemented already make me confident that the service will just continue to be stronger and stronger.

Pros

BlueFolder has been a significant upgrade from our previous job tracking system. It is easy to use, has a wide variety of functions that increase our productivity, and has a strong customer service department that listens to our feedback and takes suggestions seriously for added features and improvements.

Cons

The invoicing/payment system could use some improvements. There is not an option to customize the invoice forms, take multiple payments for an invoice, edit invoices after creation, and receive a payment for multiple invoices.

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