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BlueFolder
4.7
(62)

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Work Order and Field Service Management Made Easy

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(15)

BlueFolder Pricing, Features, Reviews and Alternatives

BlueFolder product overview

Price starts from

100

Per month

Flat Rate

What is BlueFolder?

Flexible. Customizable. Easy. BlueFolder checks all the boxes. BlueFolder was built for field maintenance teams, by real field service professionals.

Key benefits of using BlueFolder

Flexible. Customizable. Easy-to-Use. Those are three important qualities you (and your techs) should expect with today’s field service management tools – and BlueFolder checks all the boxes.

Access robust features: recurring jobs, secure custom user permissions, scheduling/dispatch, customer portals, & more. Reduce or eliminate paperwork using integrations with QuickBooks & more. Keep all your field techs on track and streamline operations with powerful features, useful integrations, and a simple, user-friendly interface.

Get a demo to see BlueFolder in action and see how easy and powerful it is to use! Month-to-month subscription: No long-term commitment required – cancel anytime.

Standout Features:

- Customer Portal - improve customer engagement and deliver top-notch service by giving your customers anytime access to submit work requests, check work order status, view reports, asset/equipment service history, and more.

- Equipment/Asset Tracking – keep track of the equipment/assets you service to improve efficiency, equipment uptime, and customer satisfaction. Schedule preventive maintenance, and track serial numbers, warranties, service histories, and more.

- Work Order Management – track job details, status, assignments, billable items, notes, comments, change history, and more. Increase efficiency with advanced features like assigning multiple people on multiple dates, assignment completion tracking, custom fields, and automatic status changes.

- User permissions – deeply customizable permissions by user role allows for robust privacy controls to help you keep your critical business data secure.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Knowledge Base
Email/Help Desk
Phone Support
FAQs/Forum

Training options

Documentation
Live Online
Videos

BlueFolder pricing information

Value for money

4.6

/5

62

Starting from

100

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

BlueFolder features

Functionality

4.3

/5

62

Total features

104

22 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Reporting & Statistics
Third Party Integrations
Reporting/Analytics
API
Customizable Reports
Data Import/Export

Functionality contenders

BlueFolder users reviews

Overall Rating

4.7

/5

62

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.04/10
Rating distribution

5

4

3

2

1

44

18

0

0

0

Pros
I really like the ease of use and the implementation of the system was virtually seamless with the tech team from BlueFolder. The reports are very good for our needs.
The feature I like most about this software is the ability to easily create work orders and assign to the technicians. Everything is saved, and easily accessible.
I love how this product is simple and easy to navigate and use. The amount of customization is really great.
Cons
It is very hard to come up with negatives. And when you find a problem, their development team immediately responds to your request and suggests workarounds.
Many of which are completely missing from similar software.
I really missed not having Blue Folder around.

Overall rating contenders

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Kavindu Githsara K.

E-Learning, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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BlueFolder: The Key to Effortless Asset Management

Reviewed 8 months ago

Overall, BlueFolder has been a valuable tool for my company. Its ability to track and manage all of our company's assets in one platform, ability to customize fields and forms and powerful reporting capabilities have greatly improved our asset management. While the software has a bit of a learning curve and requires a bit of effort to fully set it up and customize it, the benefits of BlueFolder far outweigh the cons for our business.

Pros

As an admin user of BlueFolder in my company, I have found it to be a comprehensive and user-friendly asset management software. One of the biggest advantages of this software is its ability to track and manage all of our company's assets in one platform. From equipment, vehicles, to tools and inventory, BlueFolder provides a seamless experience for our team and our customers. Another great feature of BlueFolder is the ability to customize fields and forms to fit our company's specific needs. This has been especially useful in terms of tracking and managing the maintenance of our assets.

Cons

While it offers a wide range of features, it takes some time and effort to fully utilize all the functionalities, especially for non-technical users.

KP
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Kelly P.

Automotive, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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An effective tool for your daily needs

Reviewed a year ago

Overall, we are very happy with the program. We are hoping for some future integration with our documentation.

Pros

I really like the ease of use and the implementation of the system was virtually seamless with the tech team from BlueFolder. The reports are very good for our needs. The technicians really like to use the desktop program and that what's most important.

Cons

The mobile app needs a lot of work. There is limited ability to print out equipment reports for single units.

DV
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David V.

Construction, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Good tool but expensive

Reviewed a year ago

Overall it serves us well, but the increasing costs might drive us to look at other options.

Pros

Work order management works well both in the office and in the field. Automated recurring work orders help keep preventative maintenance organized. Work history is easily located, it's easy to add attachements etc. Customer support is excellent, always a quick response, always quick to address any issues we have.

Cons

Sold in US dollars only makes it quite expensive for Canadian companies. Overall cost has become quite high. For our setup we have to do a lot of manual setup for preventative maintenance. Easier than on paper and automatically triggers work orders in the months we need though.

DB
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Dustin B.

Consumer Goods, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Program/Service!

Reviewed 3 months ago

Its been very helpful with managing work tasks and repairs, its also allowed us to start a work order program here in our farcicalities.

Pros

Keep track of my daily tasks and installs on new equipment.

Cons

Not having a spare parts/Parts inventory per machine. Ex. we have (x) amount of (z), after service on machine would like to add that we used one of (z) to repair (x).

AM
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AMBER M.

Construction, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Ease in service work operations

Reviewed 3 years ago

This program keeps my operations organized in an easy way. I am sure I don't even use half the features in which I would like to be able to learn more about the options to see if it will help my operation even more.

Pros

The flow of a work order, from quote, to executed work order an scheduling, to completion of work order with a signature feature, to batching work orders to Quickbooks

Cons

Lacking a Drag and Drop feature and project management

BlueFolder FAQs

Q. What type of pricing plans does BlueFolder offer?

BlueFolder has the following pricing plans:
Starting from: $100.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of BlueFolder?

BlueFolder has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business

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Q. What languages does BlueFolder support?

BlueFolder supports the following languages:
English

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Q. Does BlueFolder support mobile devices?

BlueFolder supports the following devices:
Android, iPad, iPhone

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Q. Does BlueFolder offer an API?

Yes, BlueFolder has an API available for use.

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Q. What other apps does BlueFolder integrate with?

BlueFolder integrates with the following applications:
Microsoft Outlook, Zapier, QuickBooks Online Advanced, Quickbooks Online, Google Calendar, Xero

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Q. What level of support does BlueFolder offer?

BlueFolder offers the following support options:
Chat, Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum

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