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BlueFolder

Easy, Professional Field Service and Work Order Software

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BlueFolder Pricing, Features, Reviews and Alternatives

BlueFolder product overview

What is BlueFolder?

BlueFolder's service management solution offers a unique blend of ease-of-use and functionality. Think of BlueFolder as CRM + Work Orders + Scheduling + Billing.

Key benefits of using BlueFolder

• Maximize your work flows, increase response times, and streamline your service businesses enabling them to keep track of everything and be sure that nothing falls through the cracks.

• Accounting integration. BlueFolder's integration with QuickBooks, QuickBooks Online, and Xero will make it easy to get detailed invoices to customers without re-entering all that information. Get paid faster and don’t miss an invoice.

• Month-to-month subscription – no long-term commitment required – cancel anytime.

• Customer support – along with a Help Center, BlueFolder's support team is available by email and phone.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Knowledge Base
FAQs/Forum
Email/Help Desk
Phone Support

Training options

Live Online
Videos
Documentation

BlueFolder pricing information

Value for money

4.5

/5

29

Starting from

$

99

/momonth
Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

BlueFolder features

Functionality

4.5

/5

29
Total Features63 19 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
API
Inventory Management
Third Party Integrations
Mobile Access
Data Import/Export
Customizable Reports

Functionality contenders

BlueFolder users reviews

Overall rating

4.7

/5

29

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.93/10
Rating distribution

5

4

3

2

1

21

8

0

0

0

Pros
Their customer support is extremely helpful and always accessible when needed. This was the single most effective decision we have every made and I highly recommend this system.

PC

Paula C.

I have had compliments from customers in the last couple of days saying how much they like the ease of use and simplicity.

Pete H.

The support has always been great (although we rarely needed it). The system is always up and online, is very reliable, and overall easy to use.

DD

David D.

Cons
It is very hard to come up with negatives. And when you find a problem, their development team immediately responds to your request and suggests workarounds.

MP

Mike P.

Many of which are completely missing from similar software.

DA

Dexter A.

Lacking a Drag and Drop feature and project management.

AM

AMBER M.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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BlueFolder saved our company and allowed us to grow!

Reviewed a year ago

Additionally, BlueFolder's customer service was top-notch. Anytime we had a question, they had an immediate answer.

Pros

We were burdened with heavy software that required a million clicks to get the simplest things done. Then, we found BlueFolder. It gave us everything we needed to store customer information, schedule service tickets for our employees and most importantly, close tickets and get paid quickly. The software's simplicity allowed us to put our focus on growing the company.

Cons

We found no cons with the BlueFolder software.

Vendor response

Hi Carl, We appreciate you letting us know about how BlueFolder helped your business. We greatly appreciate your feedback. Regards, The BlueFolder Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Ease in service work operations

Reviewed a year ago

This program keeps my operations organized in an easy way. I am sure I don't even use half the features in which I would like to be able to learn more about the options to see if it will help my operation even more.

Pros

The flow of a work order, from quote, to executed work order an scheduling, to completion of work order with a signature feature, to batching work orders to Quickbooks

Cons

Lacking a Drag and Drop feature and project management

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Integration

Reviewed a year ago

Overall Bluefolder has help our team keep organized and keep the lines of communication open.

Pros

That it integrated with QBO our accounting software.

Cons

That Bluefolder is not backwards compatible with QBO unless we want to spend more money developing it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Blue- folder

Reviewed 14 days ago
Pros

"Ability to manage field technicians and give them with the information they need to execute their jobs. The ability to bill using QuickBooks integration." "You can also control who sees what data (workers, clients, and vendors), which is fantastic." "We had a lot of fun with the team scheduling on this; it worked well for us and helped us organise our schedule."

Cons

"It lacks a Drag and Drop feature as well as project management." "Lack of Unsecured Email Passwords and Email Addresses, Limited Customer and Worker Customization."

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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BLUEFOLDER WILL HELP YOU GROW YOUR BUSINESS

Reviewed 4 years ago

We have been using BlueFolder for five years to schedule and manage a very, busy elevator service department. Without BlueFolder we would not have been able to grow our company by 50%, It allows us to provide the type of information that the technicians need in the field to do their job and the home office to manage all of the customers and equipment. The System has a lot of ways to customize the information specific to your company's needs. Their customer support is extremely helpful and always accessible when needed. This was the single most effective decision we have every made and I highly recommend this system.

Pros

The ease of data entry. The ability to manage technician's in the field and provide them with the information to do their job. The ability to integrate with QuickBooks for billing. This system has enabled our company's department to grow by 50%...

Cons

Would love to be able to link multiple data sets for custom reports.

BlueFolder FAQs and common questions

BlueFolder has the following pricing plans:
Starting from: $99.00/month
Pricing model: Subscription
Free Trial: Available


BlueFolder has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


BlueFolder supports the following languages:
English


Yes, BlueFolder has an API available for use.


BlueFolder integrates with the following applications:
Microsoft Outlook, QuickBooks Online Advanced, QuickBooks Online, Google Calendar, Xero


BlueFolder offers the following support options:
Chat, Knowledge Base, FAQs/Forum, Email/Help Desk, Phone Support

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