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SimpleConsign Logo

Consignment Made Easy

Last updated: April 2023

SimpleConsign Features

Features Summary

Functionality

4.3

/5

359

Total features

78

6 categories

SimpleConsign features

API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Alerts/Notifications
Automatic Backup
Barcode Recognition
Barcode/Ticket Scanning

Common features of Inventory Management software

API
Activity Dashboard
Alerts/Notifications
Backup and Recovery
Barcode/Ticket Scanning
Billing & Invoicing
Budget Tracking
Catalog Management

Price starts from

159

Per month

Other

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.3

/5

359

Price starts from

159

Per month

Total Features

78

Unique features

  • Gift Card Management

  • Multi-Location

  • CRM

  • Inventory Tracking

Functionality

4.7

/5

7.3K

Price starts from

52.99

Per month

Total Features

83

Features in Common

5

Unique features

  • Creative Design

  • Image Editing

  • Audio Mixing

  • Document Management

Functionality

4.6

/5

3.1K

Price starts from

235

Per month

Total Features

51

Features in Common

9

Unique features

  • Landscape Design

  • Secure Data Storage

  • Design Management

  • Drag & Drop

Common SimpleConsign comparisons

SimpleConsign logo
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SimpleConsign logo
Epos Now logo
SimpleConsignvsEpos Now
SimpleConsign logo
Square for Retail logo
SimpleConsignvsSquare for Retail
SimpleConsign logo
Gofrugal logo
SimpleConsignvsGofrugal
SimpleConsign logo
Cin7 Omni logo
SimpleConsignvsCin7 Omni

Reviewers who mentioned features said:

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Gaye K.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent Software!

Reviewed 6 years ago

Excellent software for any consignment shop. Highly recommend.

Pros

Very easy to use! There is a lot of flexibility within the system.

Cons

I realize it’s a state issue but I wish the layaway deposit and/or the whole layaway sale would show on the dashboard.

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Verified reviewer

Retail, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simple Consign Review

Reviewed 6 years ago
Pros

The ability to split consignor payouts between in-store credit and cash payout (for which I have different splits). For example, my consignors receive 40% of their item sales if they take their credit as cash, or 50% of their item sales if they use their credit for in-store purchases. SimpleConsign is the only software system on the market (that I've found so far) that makes it easy for a customer to use some of their credit in-store and then take the remainder as cash. I also like the specificity of the reports feature, and how easy reports are to customize.

Cons

I wish the software linked with QuickBooks Online. I wish there was a way to view Consignor Credit AND Store Credit (from returns and gift card balances) on the same screen. As it is, it is hard to explain to customers and train employees why we don't always see their store credit when checking their consignor credit. I wish Store Credit was listed when consignors login to the online portal to check their account. I wish that the status changed from Active to Sold when store-owned inventory quantity reached zero. As it stands, the status remains Active while the quantity changes to zero. I wish SimpleConsign integrated with Gravity Payments.

JW
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Joe W.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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It works for what we do but it's pretty limited overall.

Reviewed 7 years ago
Pros

Integrated cc processing. Fast customer service response when we have issues.

Cons

Converted items show on customer accounts when sold. New Merchandise inventory is very time consuming with this system. Inventory control levels are useless. Scanning bar codes on new merchandise at checkout has to be searched instead of entered automatically like system generated skus. No payout option for vendors like consignors. Unable to pull vendor inventory reports without being pretty creative. It's fine for now but we will have to make a switch soon to a system that saves us time on new merchandise items acvtivity. Would like for lawaway to be more structured as far as weekly bi weekly and monthly instead of one option only.

Vendor response

Hey Joe, thank you for your review. A lot of your issues deal with our abilities for vendors. We have greatly modified our features and toolset for venders.

LD
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Lawrence D.

Arts and Crafts, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SimpleConsign makes running our Park Avenue Marketplace smooth.

Reviewed 6 years ago

Saving Time! A business takes time to run properly and SimpleConsign saves TIME. I just filed my monthly sales tax report and it took 2 minutes to get the information off of SimpleConsign and nearly 40 minutes to file with the state. The State needs to take heed to what SimpleConsign is doing with their software. Our Consignors love the online access to their sales as well. Happy Consignors means happy business.

Pros

Record keeping by far is the big advantage to SimpleConsign. When the end of the pay period comes, it is a 5 minute process to run the payments. Simple Consign is always working on the system to improve the process and the latest change is more evidence of that. I have kept the Consignor records manually in the past and this system is worth every penny. Monthly reports make filings easy. And our Consignors love the online access to their sales

Cons

I can't find much about SimpleConsign that I don't like. We do not use all aspects of the software, but there is little that I do not like.

Vendor response

Thanks Lawrence for taking the time to review SimpleConsign. We're so glad we've made it easier to manage Park Avenue Marketplace. The Ohio state motto of "With God all things are possible" obviously doesn't include speedy tax filings. Thanks for being on Team Traxia!

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Verified reviewer

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best support team ever

Reviewed 6 years ago

Keeping an inventory is good for me. Being able to recreate repots.

Pros

Quit user friendly. When stumped help is a call away.

Cons

Setting categories is not intuitive. No place for notes on new inventory page. Changing consignors (bulk) is not intuitive.

Vendor response

We appreciate the great review and only wish we could thank you directly. Traxia is always looking to improve and getting suggestions and feedback from our customers is the perfect way. So happy you feel our Support Team is the best ever. We would definitely have to agree! Thanks again!

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Verified reviewer

Retail, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Simple Consign

Reviewed 5 years ago

My overall experience has been amazing. It's a very helpful tool and I would highly recommend SimpleConsign.

Pros

It's very easy to navigate and access all your data as well as easy to create your own custom reports. Tech support has been very helpful and are always available.

Cons

While I don't personally pay for this, I know the owner does and I know she wishes it was a little bit cheaper. But other than that, I really have no complaints.

Vendor response

To our mystery reviewer, thanks! We're pleased you've had an amazing experience with SimpleConsign!

LM
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Lynn M.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Without hesitation- a true winner

Reviewed 6 years ago

Overall experience: They use a 10 point scale to rate level of satisfaction. I need more like a 50 point scale. I just cant thank Simple Consign enough for always being there. It is such a pleasure to work with team that truly understands customer service. Attitude, professionalism, knowledge base--- they have it all and deliver it with the highest regard for their customers. Just love it and love them!

Pros

Where do I begin? Let me start with their OUTSTANDING customer support. They are fast at responding, patient as they walk you thru solutions ( teach you as they do) and truly know their product features. Probably the most outstanding service I have received from any vendor. As for the software itself- tremendous! I feel like I could not do my job without this software (and their support). It provides me with all the necessary features I need to make the shop run smoothly, informed and convenient. My consignors love it because it gives them access to their account 24/7.. and it saves me from having to answer phone calls about accou8nt info. It is right there for each client. I truly cant speak highly enough about this company, its people and its products. The best value and the "item" that helps me the most.

Cons

There is nothing I dislike. When I run into a problem, all I have to do is call customer support and BINGO- they walk me thru a solution. There was 1 occasion when I wanted to do something and that particular function could not be done HOWEVER with the help of the support crew, they came up with an alternative that worked perfect. They go the extra mile 7 days a week/ 24 hours a day

Vendor response

Wow, Lynn, thanks! We appreciate your phenomenal review. Thanks for your incredible encouragement and loyalty too. You've actually been a customer of ours since 2014! It's wonderful customers like you that make us work that much harder. Thanks again!

ML
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Matt L.

Retail, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love the software... wish it a few more options and a cell phone app for consignor and business ownr

Reviewed 7 years ago

Much easier to inventory and check customers out. Much easier to manage consignor's sales and payouts than anything other software I researched. Also the fact that it's web based eliminates many reliability issues that can effect other similar systems. Much easier to track sales and trends throughout the day, month and year.

Pros

I love the bar coded price tag system that allows the consignor to enter their items into their inventory themselves. Love the bar code price tags (much more accurate and faster checkout process). Love the online account for the consignors to monitor sales. Love that it is a web based system so we don't have to rely on an in house computer (that could crash). Love that the software is accessible anywhere. This feature is particularly helpful for the business owner who has the capability to check sales reports, etc.. when not at the store.

Cons

There really needs to be a Simple Consign iPhone app both for the Consignors and for the business owner. The current system is only accessible through an internet browser on a cell phone (which limits the size of the pages size and is also very slow). A cell phone app would be very helpful especially when introducing the system to a new consignor. It would also be nice to be able to set a discount on a consignors account (by the day and by the hour) instead of just by the day. It would also be nice if items that are entered into inventory by the consignor would have the exact time they were entered for each item and it wold also be nice if the items that have had the tags printed out were able to be marked somehow so that we could tell were a consignor left off when entering and printing out there tags. When a consignor pulls out: it would be nice if there was a way to classify that consignor as "inactive". It would be nice if consignors who are currently in the store are classified as "active" and those not in the store are inactive. Would also be nice if there was a way to email all of the "active" consignors at once through the software or Cell Phone App (if there was one). When looking up a Sales Report or a Transactions stat it would be nice to have a "Today" button that would take you straight to todays sales and transactions instead of having to go in and pick the beginning date off the pop up calendar and then pick the ending date off the popup calendar. The Cost.

ZF
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Zella F.

Retail, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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easy to use, very clear

Reviewed 4 years ago

We run a 100% consignor store so tracking and paying out our consignors is really organised with simple consign. this software is imperative for tweaking our business economy.

Pros

It is easy to teach new staff how to use. very straight forward tabs for different areas of the software. everything is very simple when adding accounts and inventory. The business overview tools are great. I love the reports.

Cons

I have been through hell trying to print barcode price labels for my products. I couldnt seem to get clear information concerning the label printer that i needed to order and the label size. I was very inexperienced in this area and really need some more committed help. The printer that I ended up buying isnt 100% supported by the print service software EDNA, that is the Zebra ZD220 and I have an unreliable communication between the APP and the printer. It has been extremely frustrating and time consuming. I've paid $400 to have IT specialists come and look. Traxia support want able to rectify the problem. This is my only complaint about the software and I am sure in time this problem will be ironed out even if it has been costly.

Vendor response

Thank you for your review Zella, I am sorry this happened to you, and I'm sure it's very frustrating. I will have support reach out to you.

kj
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karlan j.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Playback Sports

Reviewed 6 years ago

I feel like the staff over at Simple Consign are all part of my company, working for me and frankly are the highest functioning part of my business. I appreciate them everyday when I turn on the system and it buzzes to life having safely stored all of my data through the night.

Pros

Super user friendly and easy to onboard new employees. Love the consistent and seamless (mostly) updates. Also love the recent refreshed look and feel. Even though I don't often ask for special features its clear to me that the company overall has their pulse on what consignment stores need because new features consistently address issues or needs that we are having.

Cons

Sometimes there are printer challenges but it's less likely about the software than probably compatibility with operating systems.

Vendor response

Karlan, thanks for taking the time to give us a review. It does our heart good to hear you say you feel we're a part of your company. That's our ultimate goal...to partner with you in your business. The fact that you rated us a 10 out of 10 and gave us all 5 stars is just the icing on the cake! Thanks. About those printing issues...get those Support guys on the phone and make sure there isn't something they need to do!

MG
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Maureen G.

Retail, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My silent partner

Reviewed 4 years ago

It was easy to set up and it was an asset from day one.

Pros

I started my resale business with Simple Consign and I'm so thankful that I did. It tracks my inventory, is the center of my point of sale, and charts analytics and compiles financial report that are necessary for my day to day operation. The Simple Consign team has expanded the software to dovetail beautifully with Shopify to help me create a seamless integration between my bricks and mortar store and my online sales. The photo app is a brilliant tool and so simple to upload products to Shopify and other sales channels. The Consignors Access has strengthened my relatIonship with consignors and reduced the email and phone reporting. I recommend Simple Consign and rely on its power every single day. I have created my store and systems from scratch and Simple Consign has been a responsive and reliable partner. I recommend this software for new and transitioning businesses.

Cons

Anything that could ne improved gets improved so nothing comes to mind.

Vendor response

Thank you for Maureen we're happy to be your silent partners!

KW
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Kari W.

Arts and Crafts, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Consignment Art Gallery

Reviewed 6 years ago

SimpleConsign literally saves me at least 10 hours of bookkeeping each month. My artists love the Consignor Access which frees me from having to email statements, saving me additional clerical hours. I also like remote access, so I can see how my business is doing while I am off site. When I travel, I seek out businesses like my own, and have had several conversations with gallery owners, singing the praises of SimpleConsign.

Pros

Ease of access to information. I have 169 artist/consignors and being able to access their sales and inventory at any time is extremely useful. It took an incredible amount of time and work to enter all the inventory in my gallery, but I now know that I hover around having 11,000 items on hand.

Cons

As a consignment art gallery, entering duplicate inventory items (keeping the same SKU) for a particular artist requires having two consignment tabs open to verify the correct SKU. For example, I need to add five mugs for artist/consignor 103, I type "Mug" as the item, and the software will give me every single mug that I have in the gallery, not just those that belong to that artist/consignor. It would also be helpful to be able to print out a full invoice for all items received, including those added to an existing SKU. We are able to view and print stickers from the "batch" but not print out the batch itself. The other challenge that the software presents is keeping track of sales and in stock quantities of items that the gallery owns outright. I have 4 or 5 vendors from whom I wholesale buy items monthly. I've configured a report for items sold for a specific vendor over a period of time, but I would like to be able to access that information easier, especially on hand quantities.

KC
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Karri C.

Retail, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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trend + relic review

Reviewed 3 years ago

over all very good but the glitches above prevent it from being perfect for our needs

Pros

ease of use, vendor portal, inventory ability

Cons

missing features: the ability to archive a vendor who has left so they don't continue to show up on the Consignor tab. Features that would be more appropriate for a vendor/store relationship and not just consignment specific, the ability for the vendors to print their own price stickers without adding the consigner tab to the front office where they can see what everyone else has sold, there needs to be a way to do this and see only their own sales, and finally we have vendors who have the issue of their portal constantly timing out so they have to log in over and over again and there doesn't seem to be a fix for this, while others don't have the issue. We have tried different browsers and it happens on phone and desktop. I have one dealer who can't get in at all unless she's on her laptop. We also have a glitch where if we want to run a report for a specific vendor for a specific date range it pulls all of their sales not the date range requested

JT
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Jerik T.

Arts and Crafts, 1-10 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Met all our needs until it was time for online sales

Reviewed 4 years ago

I am quite satisfied with the product. I just wish they could make it easier to integrate with online sales products.

Pros

We are not your typical Consignment shop, but rather a collective of nine different Arts & Crafts Guild. Even so, Simple Consign was flexible enough to meet our needs . We have a lot of volunteers using the software and ran into few problems. Most users remarked how easy it was to use. Support is quite responsive. I really like how it is cloud-based so we don't have to worry and deployment or updates, and that I could work with it from my home. When we have sales, we have instant sales information.

Cons

I wish it had more global settings, like whether or not a new item gets created when the system doesn't recognize a SKU. The biggest issue for doing online sales with Shopify was that indicating a single item was available online required 4 separate mouse clicks, and that is per item. That was just too tedious. We are currently using WiX for online, but there is no integration. We would like some integration via API so that the two products could communicate.

Vendor response

Thank you for your review Jerik! While we currently have no plans to integrate with Wix, but we will update our customers if and when we decide to go that route.

TW
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Terri W.

Furniture, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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User friendly system for our small business

Reviewed 4 years ago

Overall, we have been happy with this software. Neither I or my business partner are incredibly computer savvy, and this system has been fairly easy for us to navigate and utilize for our small business purposes.

Pros

This software is relatively user friendly and intuitive. It makes it easy to manage our various consignors and vendors and the real time access to sales is a huge bonus for our vendors.

Cons

There are a few navigational aspects that could use some improvement. We have permanent vendors and it is often difficult to swap the vendor ID for an item that has already sold, if there has been a clerical error. We have struggled with out check printing format and integration to Quickbooks.

Vendor response

Thank you for your review Terri, and for the many years of partnership. As always we are always looking to improve our side of things, and I have noted your concerns so we can discuss with our development team.

SH
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Susan H.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A great organization

Reviewed 6 years ago

I resisted their services for several years because I was happy with the program I had. Then it crashed and I lost 44000 items. Luckily, I was BOR so I didn't have to deal with not knowing who owned what. I have loved every minute of their services. Every customer service call has been answered quickly and efficiently.

Pros

Great customer service. Great value. Backs up to the cloud.

Cons

I have chosen to use a separate credit card processor. I have seen facebook posts about other users not being able to process credit cards when Simple Consign is out-of-service for some reason. At least when I have to process sales manually, I can still accept credit/debit payments. I think that is an advantage. I also continued to use my manual cash reconciliation.

Vendor response

Thanks Susan. We appreciate you taking the time to give us such an amazing review! So glad you no longer "resisted" and decided to choose SimpleConsign. Thanks!

BS
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Brett S.

Retail, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A Simpler Point-of-Sale for Consignment and Resale Businesses

Reviewed 7 years ago

We switched from a major POS after four years and have been pleased with the decision. The software does what is advertised, and support is responsive and friendly. We've already recommended this software to other resale shops.

Pros

Product is straight forward; setup and training has been easier than compared to competitor product. It has 'just what we need' for a smaller-scale resale business with one location and no full-time back office staff. Converting from the competitor was made easy by the tech staff who are friendly and knowledgeable. Tech has been responsive to support tickets, and their ticked system allows you to specify the urgency. The data connection to Quickbooks works well but is limited to payouts. Online videos and a good user manual are easily available for training and reference. Cloud-based data and Software as a Service means reduced technology demands on small business.

Cons

Because tag styles are tied to product categories, we are unable to easily print two tag types for jewelry (one for display to customer, one for butterfly tag on merchandise.) The online manual is great for 90% of needs; not all features are fully documented, especially for users who like to know the boundaries of what a product can do. Cloud-based does rely on a steady internet connection; this is not a major obstacle in 2018, and the benefits of hosting outweigh the challenges of storing the data in the local store.

HM
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Heidi M.

Furniture, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Change is Good!

Reviewed 6 years ago

It has been great. The conversion was easy and seamless. The support is great and quick. I like that I can email and not be on hold. They will call me based on the "911" of what I need and assist me through the processes. I wish I had switched sooner when I was introduced to the program. It has saved us money too! That's a win win!!!!

Pros

I like that it is internet based. It is easy to use and consignors like that it's a "live" system. I do not have to think about backing up or did my team back up correctly. It has been very easy to learn and use. We have been on it for 8 months and I wish I switched sooner.

Cons

I have yet to find the feature to email consignors through the program. Also, I miss being able to pull my birthdays for the month and send a birthday wish/coupon. But the reports and abilities to do more that I ever could outweigh what I cannot do!

Vendor response

Thanks Heidi for your amazing review. It's really appreciated! We're so glad to hear you're saving money because you switched to SimpleConsign. Our Professional Plan allows you to send messages to all of your consignors. Let's chat about it! Thanks again!

SB
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Scott B.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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I couldn't imagine running a consignment business without it!

Reviewed 4 years ago

SimpleConsign is an immense help with inventory management in a consignment situation. I could not survive without this type of inventory management system. A big plus is that they are nice people to deal with!

Pros

The overall inventory management of SimpleConsign makes it easy to manage consignors. The most difficult part of the consignment business is managing inventory and this program has helped. Custom reports are easy to create and download as a CSV to use a spreadsheet program to create better forms. Since we also hold online auctions, the custom forms can be used to create a dataset to upload to the auction site. Also, the folks at Traxia have to be commended about their responsiveness to customer service. Even over the weekends, someone will answer even though most issues could wait until Monday. I switched from another product and glad I did.

Cons

The software is not pretty. It looks like it was developed over 20 years ago and has not been redesigned. That is not an issue except that too many UI elements are small or not laid out well for eyes that are aging. Although a mature piece of software is good, it also shows the problems of adding features upon features. An example of the added-on features that feels as if it was bolted-on is the way to search old records. Also, bulk editing is very difficult. If you want to change a few items, you have to create a report, print out the SKU with the bar codes and use the bar code to scan in the SKU to create an edit list. A bulk upload system that is easier to understand would also be nice. There are no built-in alert systems to warn you about timed activities, such as inventory transitioning from ACTIVE to INGRACE. An alert system would be very helpful!

Vendor response

Hey Scott, thank you so much for your review! Currently our number 1 priority is making features that work. When building on top of an already established software you have to keep in mind how every feature will effect every other feature. This can sometimes create a less than ideal look and feel for certain features, but again our number 1 priority is making sure the feature actually works.

MV
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Martha V.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Everything on my fingertips!

Reviewed 4 years ago

I have everything on my finger tips. Their support is awesome!

Pros

I love this software because of the ability to work anywhere and with every transaction or change I can see it, no need to be glued to the physical store. It has great reporting, I make my own custom reports, I really like that. I also like the fact that they are always trying to improve it...making it better for us users. Their training videos are a great tool when you forget how to do something. Overall I am well pleased with my decision of moving over to Simple Consign. I just wish they had Big Commerce also like they have shopify.

Cons

No Big Commerce, not connected to ebay...that would be very helpful, if they could connect our store to Big Commerce and eBay. Also it would be very helpful if it would have a weekly summary of sales report that it would generate a daily sales and than at the end a total of the week. I would like that because that will help me with my sales goals for next years projections. Just a daily report and than at the end of the week all dailys and the end total would be AWESOME!

Vendor response

Thank you so much for your review Martha, with our shopify integration that should open up a lot of other options like eBay. I will bring the rest of your ideas to our dev team, thanks so much!

JH
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Jennifer H.

Retail, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Traxia

Reviewed 4 years ago

Like I said earlier, this is a good product and the customer service has always been great when submitting a service ticket, lately that is not so much. Updates are done with no knowledge to us, the customer. When we have found errors to updates or ask a question about the recent updates through the service ticket procedure. We haven't gotten an answer, some times we have had to call the support number to see what is going on. Other times they say they will get back to you and they forget, so you have to follow up with them.

Pros

That all features are on one page. It is easy to training new associates.

Cons

That updates are done with out knowledge, and it can cause mistakes and they aren't found all the time by the team that did them. When an update is done and we have questions lastly we have emailed and gotten no response back on why and what happened. Customer service was one of the reason I used to recommend traxia, but lately that has not been a good experience. Reporting is good but still have a hard time finding or creating reports that work best for your store.

Vendor response

Hey Jennifer, thank you so much for your review. Over the past several months we have made it our goal to be even more transparent about updates, and we now include them in a weekly email for all our subscribers,

MM
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Michelle M.

Furniture, 1-10 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Recommended with No Hesitation

Reviewed 4 years ago

I am finding that inventory management has become much simpler by integrating Simpleconsign into my business. Everyday activities like tagging, uploading photos to my website, processing Items… Have become become much more streamlined and take less time - which saves me $ and stress. I have over 600 consignors, and now I am able, at a click, to access their account, answer their questions, and truly understand their activity. I feel I have much more visibility to my business, and it’s health, as a result of partnering with SimpleConsign.

Pros

I think the main feature, says it in the name. SimpleConsign… It is simple to use and intuitive. Clearly much thought was put into what features are needed most to run a consignment retail environment. It integrates beautifully with our Shopify website, and is well supported... with technicians responding almost immediately which is what is needed in a retail business space. I would highly recommend.

Cons

Given it requires remote integration (owner driving roll out from afar). I would’ve hoped for an ‘integration coordinator’ for my account. Having one individual from SimpleConsign triage issues, train, ensure account specific issues were addressed, and ensure all the ‘boxes were checked’ would have prevented extra work at my end. As well, SimpleConsign does not offer a platform that is formatted for phones. I do a lot of work remotely on my Apple phone, and find the platform hard to navigate from my phone.

Vendor response

Thank you for the review Michelle, usually during your setup process our onboarding specialist is there for you every step of the way. If you are having any issues please contact us at dennis@traxia.com to make sure someone can help you get taken care of ASAP.

WC
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William C.

Retail, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Very easy to use and affordable consignment software

Reviewed 4 years ago

Overall we are very happy. As a small store, SimpleConsign has all the features that we need at a price we can afford. The software has been easy to use, stable and support has been very fast to respond to any questions or issues we might have. We can work around the minor issues with little extra effort and our vendors love the real time access to their accounts and the ease of adding inventory. We would recommend any consignment store or vendor mall seriously look at SimpleConsing as their POS software.

Pros

The best aspect of SimpleConsign is the ease of use for both our store and our vendors. It is simple to add/edit/remove inventory or convert vendor inventory if abandoned. Consigner Access allows for direct uploading of inventory into the POS system by the vendor. Having bar codes on items eliminates the majority of errors in recording vendor sales and allows for faster chekout. Vendors do not have to wait until end-of-month accounting is complete to know where there account stands by giving them real time account access. There are a wide range of reporting options allowing the store to be able to analize data to look for trends in sales and types of items being sold. This allows for better staffing allocation and inventory stocking. Sales reports are complete with all the information that accountants/tax preparers need.

Cons

As this software was designed for consignment and we use it in a vendor mall the "Status" field becomes confusing to new vendors when an item changes from "Active" to "Expired". Vendors tend to think that the item is no longer available for sale. When a vendors sales do not exceed their rent and they have to do a "Pay In" the receipts that print out are fortune cookie size slips. A full size receipt should print out as the small ones barely have enough room for credit card users to sign and the vendor copy is even smaller and difficult for them to save for there records. There is no way to edit information once uploaded from the consigner side. This is probably set up this way to protect the store but if a vendor makes a spelling mistake or quantity, price mistake the only way for the vendor to correct is to remove the item and create it a second time otherwise, the store has to do the correcting. There are limited receipt printer compatibility.

MC
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Michelle C.

Furniture, 1-10 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to Use and I know where I stand daily!

Reviewed 4 years ago

So, So glad I switched!

Pros

My store does consign and new product and simple consign handles it all! I used a different product for a number of years and keeping track of my new items was a nightmare. I love how easy Simple Consign is to keep track of all of our new inventory and to make changes. The History portion is very helpful. Simple Consign has easy integration with my online store. The fact that Simple Consign gives you a daily record of your COGS without having to pull multiple reports is one of its best features. It is so easy that I was able to get rid of my bookkeeper who waded through multiple reports on my previous software. The consignment process is easy and straightforward to use. We have always had quick and friendly technical support, even with our stupid questions. Highly recommend this software particularly if you choose to carry some new product.

Cons

I would love it the POS system integrated with your choice of a credit card company. Reports can be a challenging to figure out at first.

Vendor response

Thanks Michelle! We are continually looking at new processors to fit our customers needs. Thank you so much for being a great partner, and we look forward to many more years of success!

EK
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Elizabeth K.

Retail, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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More than I need but everything I want

Reviewed 6 years ago

I've been using SimpleConsign since I opened up my business 5 years ago. I have toyed with the idea of switching to shopify as it has a few bells and whistles that Simple Consign does not. Namely an app and also a bulit in website builder. However., the online access tool far outweighs both of those conveniences and until someone can compete in that aspect, I will remain a loyal customer to Simple Consign.

Pros

The best thing about this software is the ability to run reports for my vendors at the drop of a hat. I have a vintage collective and have 40 vendors who sell at my location. I do all the book-keeping for them and some of them are very disorganized. As long as I have put good and thorough information into the system at the time of the sale, including notes if necessary, I can go back at any time of the year and look up the sale and see what the circumstances surrounding the purchase were. I also love the online look up tool that the vendors can use themselves. Saves me TONS of time in phone calls answering questions about daily sales. Total lifesaver. Plus I push that expense back onto my vendors so I don't have to absorb that cost.

Cons

some of the terminology absolutely doesn't apply to my business model and there is no flexibility in changing it. I also would like a bit more options when it comes to running a custom report. I have a very limited capability to define my own parameters for sales reports other than the "canned" reports already built into the software. MAIN COMPLAINT: NEEDS AN APP FOR THE PHONE /TABLET ETC~!!!

Vendor response

Elizabeth, Thanks for taking the time to leave a review and thanks for 5 years of partnering with SimpleConsign. We're always interested to hear what our customers need so we appreciate you sharing. Hopefully, we'll be able to earn 5 stars on everything for you soon! Your loyalty matters!