SingleOps Features

SingleOps

All-in-one business software for outdoor service businesses

4.87/5 (15 reviews)

SingleOps Feature Summary

  • Custom reports
  • Customer management
  • Dispatch routing
  • Email/SMS notifications
  • Equipment management
  • GPS tracking
  • Groundskeeping
  • Inventory control
  • Inventory management
  • Irrigation tracking
  • Job-site mapping
  • Landscape design
  • Payroll export
  • Photos in reports
  • Plant database
  • Proposals
  • Purchase orders
  • Quickbooks integration
  • Quotes / estimates
  • Recurring appointments
  • Scheduling & appointments
  • Timesheets
  • Vegetation mapping

Industry Specific Feature Comparison

Most popular features of all Industry Specific apps

API (143 other apps)
Accounting Integration (86 other apps)
Activity Dashboard (136 other apps)
Activity Tracking (89 other apps)
Automatic Notifications (109 other apps)
Billing & Invoicing (114 other apps)
Calendar Management (96 other apps)
Client Portal (77 other apps)
Customer Database (76 other apps)
Customizable Reporting (97 other apps)
Data Import/Export (92 other apps)
Document Management (77 other apps)
Electronic Payments (92 other apps)
Inventory Management (113 other apps)
Inventory Tracking (86 other apps)
Invoice Management (117 other apps)
Reminders (89 other apps)
Reporting & Statistics (162 other apps)
Search Functionality (88 other apps)
Third Party Integration (104 other apps)

Competitor Feature Comparison

SingleOps Feature Reviews

12 reviewers had the following to say about SingleOps's features:

Adam Barker

SingleOps - solutions and support.

2019-02-19

Overall, SingleOps is going to allow us to operate more smoothly, report on performance more effectively and plan on future activities more prudently.

Pros

The software enabled us to fit 4 previously separate and awkwardly linked Business Information Systems (CRM, Estimating, Calendar Management and Routing) together in one place.

Cons

In some cases we had to adjust our systems to fit SingleOps and in many case SingleOps were prepared to adjust or create new functionality to accommodate our needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Paul Willis

Single Ops 2.0

2019-02-20

They are quick to solve problems and easy to work with in troubleshooting issues big or small.

Pros

It is intuitive and easy to use.

Cons

The inventory management features need some improvements to better fit our needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Angel Hutchens

Wonderful Software

2019-02-20

Tracking the techs and materials has really improved since using single ops...

Pros

the tracking and ease of moving around in the software is great...

Cons

custom reports would be wonderful that way i dont have to wait for tech support to create the report for me

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nick Boudreaux

SingleOps For a Sod Farm

2019-02-19

Before singleops we were using a dated program that was very limited and didn’t make what we needed to do everyday very easy. With single ops it can be customized to fit our everyday needs and gives us options we never even dreamed of using.

Pros

It’s so nice not being limited when scheduling customers and creating their profiles.

Cons

Posting invoices to QB could be easier.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tahney Rocykmore

Office Manager-Review

2019-02-19

SingleOps has not only benefited our company in critiquing our day to day process, and making follow ups for proposals and invoicing easy.

Pros

SingleOps has not only benefited our company in critiquing our day to day process, and making follow ups for proposals and invoicing easy.

Cons

We only wish that there is a feature to add multiple photos at once "batch" option.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Stephen Raiford

Single Ops review from current user

2019-02-22

Routing is very efficient using this program as it allows us to track the jobs that have been completed or when they are scheduled.

Pros

Searching for a customer is really easy as well.

Cons

There is not anything I do not like about this software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jack Harder

Exceeding expectations!

2019-02-22

I like that SingleOps pays close attention to things that the users are requesting and that plays a role in the feature updates.

Pros

I like how dynamic and "customizable" the system is.

Cons

I don't really have any beefs with the system itself. If I had to pick something to put down as a "con," I would say that their method of implementation wasn't quite what everyone in my office expected. I don't necessarily disagree with the way that SingleOps handles the implementation of their system; I understand the idea of providing all of the tools to get started via a couple implementation calls and then the webinars/articles, and that worked just fine for me. However, there were a couple of my colleagues that didn't like that there wouldn't be someone coming to the office in a SingleOps shirt to teach them how to use everything and answer all of their questions. Once they got over the fact that no one was coming, the complaint became that they don't have time to sit and watch webinars, and everyone had different questions about different parts of the system. I started off learning what I could and then bouncing from 1 person to another, putting out fires, until I just started writing out procedures for different processes and distributing them to everyone, along with a 1 on 1 tutorial. SingleOps obviously can't help it if people don't follow the Academy or spend the time to watch the webinars and research their own answers, and I've explained that to everyone, but the general consensus was that everyone had a harder time learning their way through it because they didn't have someone taking their hand and walking them through it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Becky Baxter

We love SingleOps!

2019-02-22

I enjoy the customer support.

Pros

I love the layout of the software and the functionality of it for our business.

Cons

There is so much information I am most likely not utilizing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeremy Manriquez

Functional and flexible.

2019-02-26

Pros

There are a lot of things to like about SingleOps; Foremost is that it is such a time saver. Work we used to generate by hand or through two or more programs on the computer is all done through SingleOps now. We also love the ease we have in adding details to our proposals and work orders.

Cons

There are a few things that could be easier to customize, or seem like they should all for customization but do not.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Kyle Ritz

Thanks for helping us defeat our competition!!

2019-02-20

This is really helping us get a handle on our company from front to back and get one up on our completion.

Pros

We love attaching photos and the fact that you can draw on them to be more specific. Customer service and training is fantastic!!

Cons

I absolutely hate computers and I cant answer this question. (Oh wait... I guess this should have been in the pros column.)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jordan Upcavage

SingleOps was like throwing gasoline on a fire!

2019-02-21

Top notch! Our company could not work at this capacity without the help of SingleOps and their team.

Pros

With a few clicks of the mouse I can see what customers we are serving tomorrow or next week, or next month.

Cons

This is a hard question to answer. Any imperfections or tweaks that we want are easily requested. The support team is great and is shockingly responsive. Our support contact is the definition of a professional that solves problems, and aims to deliver a premium product in a time efficient manner.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Deborah Fogle

Fantastic Product!

2019-02-19

Overall experience with Single Ops is wonderful! Glad my company decided to go with Single Ops.

Pros

Easy to navigate and very easy to learn.

Cons

A little slow sometimes but overall its a really great service

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more