Skimmer - 2026 Pricing, Features, Reviews & Alternatives

Reviewers appreciate Skimmer's service history feature for providing a clear overview of past chemical readings and dosages, which helps technicians make accurate decisions and track progress. They find it valuable for managing warranties, tracking filter cleanings, and accessing historical service data quickly. Users report that it enhances transparency with clients, allows for efficient troubleshooting, and helps maintain optimal service quality. However, some users mention the need for improvements like color coding and better integration with QuickBooks. Of the 56 Skimmer users who gave detailed accounts of their use of Service History, 100% rated this feature as important or highly important.

Users report that Skimmer's image capture feature enhances communication with customers by providing visual proof of completed work. They find it useful for documenting equipment conditions, troubleshooting remotely, and ensuring technician accountability. Reviewers appreciate the ability to send before-and-after photos, which reassures clients and reduces disputes. Some users note occasional glitches and the need for better photo management options, but overall, they value the capability for improving transparency and customer satisfaction. Of the 44 Skimmer users who gave detailed accounts of their use of Image Capture, 100% rated this feature as important or highly important.

Reviewers indicate that Skimmer's maintenance scheduling feature simplifies the process of planning and tracking recurring services like filter cleanings and heater tests. They find it helpful for ensuring routine maintenance tasks are not overlooked and appreciate the ease of setting reminders and managing schedules digitally. Users report that it enhances organization, reduces reliance on paper records, and improves overall efficiency. Some users suggest enhancements for auto-scheduling and better customization options. Of the 39 Skimmer users who gave detailed accounts of their use of Maintenance Scheduling, 100% rated this feature as important or highly important.

Users report that Skimmer's mobile access feature is essential for their daily operations, allowing technicians to update chemical readings, track repairs, and manage schedules on the go. They appreciate the convenience of accessing information and performing tasks directly from their phones or tablets. Reviewers highlight the ease of use and the ability to work offline as significant benefits. However, some users express a desire for improved invoicing and billing functionalities within the mobile app. Of the 31 Skimmer users who gave detailed accounts of their use of Mobile Access, 100% rated this feature as important or highly important.

Reviewers feel that Skimmer's inspection checklists feature promotes systematic task management and quality control. They appreciate the ability to customize checklists, ensuring all tasks are completed accurately and efficiently. Users report that it enhances communication with customers by providing detailed reports of services performed. They find it helpful for maintaining consistency and building trust with clients. Some users mention that internal adherence to checklists can vary, but overall, they value the capability for its organizational benefits. Of the 33 Skimmer users who gave detailed accounts of their use of Inspection Checklists, 100% rated this feature as important or highly important.

Users find Skimmer's route optimization feature valuable for increasing efficiency and reducing travel time. They report that it helps minimize fuel costs and allows for better planning of service routes. Reviewers appreciate the ability to customize routes and make adjustments as needed. However, some users note that the optimization algorithm is not always perfect and may require manual adjustments. Overall, they find the capability helpful for streamlining operations and improving productivity. Of the 44 Skimmer users who gave detailed accounts of their use of Route Optimization, 84% rated this feature as important or highly important.