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SmartFlow

Patient Workflow Software

Table of Contents

SmartFlow - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

SmartFlow overview

What is SmartFlow?

SmartFlow Patient Workflow Software optimizes every step of the patient visit, minimizing bottlenecks in your practice. Clearly show care flow and patient treatment status. Go paperless with digitized consent forms, patient charts, and treatment sheets. Improve communication and streamline practice operations. Minimize missed charges with estimate transfer and automatic charge capture enabling real-time, trackable changes.

Key benefits of using SmartFlow

Forms: Enhance your patient check-in experience with digital consent forms. Enable your clients to review and sign from anywhere in the practice for faster and more simplified patient check-in.

Whiteboard: The optimized electronic whiteboard offers seamless communication by providing a bird's-eye view of the patient visit from anywhere in the practice. It clearly shows care flow and patient treatment status, so there’s never a question of what step to take next.

Treatment sheets: Digitized treatment sheets create better visibility among your team, faster communication, and more mobile access to critical treatment information. Empower your team to standardize patient treatment protocols throughout the practice along with the flexibility to meet individual patient needs.

Dental charts: Eliminate the need for paper charts, bringing you the ability to easily take before-and-after photos, standardize charting across your practice, and provide streamlined patient side access where you need it most.

Anesthetic sheets: Intuitive charting for anesthesia, saving your team critical time with automated reminders and a streamlined user interface.

Analytics: Identify and remove bottlenecks in your practice with the help of SmartFlow software analytics.

Starting price

154.95per feature /
per month

Alternatives

with better value for money

SmartFlow’s user interface

Ease of use rating:

4.5

(24)

SmartFlow reviews

Overall rating

4.5

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.43/10

Rating distribution

Pros

“Overall SFS is amazing, easy to use, easy to implement and our entire team really loves it.”

Rachael T.

“Charging has improved due to better tracking of procedures and will improve even further once we use the integration function to link SmartFlow to our practice management software.”

Adrian S.

Practice Manager

“Customer service has been great with prompt resolution of gliches (most of which have been caused at our end by the way).”

Alistair B.

Director

Cons

“We knew they were ready then. Dr's struggle the most as they do not regularly interact with the system so they struggle to find the info they are looking for.”

Nicole S.

Support Staff Manager

“We also believe the risk of error from not being able to read someone's handwriting on the paper sheets is eliminated using SFS.”

Rachael T.

“Challenging to tailor some of the sheets/applications to suit our own clinic. Tech support is difficult in emergency situations as we don't have direct numbers - just emails.”

Verified reviewer

Anonymity request

Who uses SmartFlow?

Based on 24 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Veterinary

Use cases

- Not enough reviews

SmartFlow's key features

Most critical features, based on insights from SmartFlow users:

Patient records management

4.3

(4)

Treatment planning

4.3

(3)

Third-Party integrations

3.3

(3)

Appointment scheduling

2.7

(3)

Confirmations/Reminders

3.0

(3)

Charting

4.3

(3)

All SmartFlow features

Features rating:

4.2

(24)

API

(0)

Billing & invoicing

4.0

(4)

Imaging and x-rays

(0)

Inventory management

5.0

(1)

Prescription processing

4.0

(3)

Reminders

(0)

SmartFlow alternatives

SmartFlow

4.5

(24)

Starting from

154.95

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.2

Value for Money

4.3

Customer Support

4.6

ezyVet

4.7

(274)

visit website

Starting from

260.50

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.5

Value for Money

4.5

Customer Support

4.6

Shepherd

4.8

(87)

visit website

Starting from

299

Per month

Free trial

Free version

Ease of Use

4.9

Features

4.6

Value for Money

4.8

Customer Support

4.8

IDEXX Neo

4.2

(117)

visit website

Starting from

290

Per month

Free trial

Free version

Ease of Use

4.4

Features

3.9

Value for Money

4.3

Customer Support

4.5

SmartFlow pricing

Value for money rating:

4.3

(24)

Starting from

154.95

Per month

Per Feature

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about SmartFlow price and value

Value for money rating:

4.3

(24)

To see what individual users think of SmartFlow's price and value, check out the review snippets below.

“Overall SFS is amazing, easy to use, easy to implement and our entire team really loves it.”

Rachael T.

“Charging has improved due to better tracking of procedures and will improve even further once we use the integration function to link SmartFlow to our practice management software.”

Adrian S.

Practice Manager