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The Studio Director

Dance and gymnastics studio management and administration

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(7)

The Studio Director Reviews

Overall rating

4.6

/5

94

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.34/10

Reviews by rating

Pros and cons

It has so many wonderful capabilities and their customer service has always been top notch.
The tech support is amazing. You can always call with anything & everyone's so happy and willing to help.
And the staff are great. I always have frustrations with computers, so I have crises from time to time, but they are pretty much resolved quickly, thanks to Studio Director.
With the latest update I have to comment that the colors are bad for me as very light and difficult to read for us in the office.
The way the account is set up in the portal is also confusing to many of our families. We need to have more font/bolding/italicizing options for the class/event confirmations.
Customer Service Issue: Phone calls are not answered, a message is left then a call is returned within one hour. It is inconvenient based on time zone and class operating times.
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94 reviews

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