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Vetter Software Pricing, Features, Reviews and Alternatives

Vetter Software product overview

Price starts from

$

99

/momonth
Per User

What is Vetter Software?

Vetter is a cloud-based practice management software that helps veterinary practitioners automat tasks and streamline workflows to gain an overview of operational processes.

Key benefits of using Vetter Software

Vetter automates workflows, removes complexity, ensures compliance and improves care. Centralizes and digitizes your patient care records. Grants secure access for your team from any device, anywhere, anytime.

Vetter Software’s electronic record tools allow you to:
review consolidated patient histories
import lab results
share results via email, fax or print
automate inventory management

Integrates with every system your practice already uses for inventory, diagnostics, imaging, labs, accounting or payment processing!

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

Webinars
Documentation
Live Online
Videos

Vetter Software pricing information

Value for money

4.8

/5

92

Price starts from

$

99

/momonth
Per User

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Vetter Software features

Functionality

4.5

/5

92
Total Features45 1 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
Third Party Integrations
Inventory Management
API
Billing & Invoicing
Data Import/Export
Alerts/Notifications

Functionality contenders

Vetter Software users reviews

Overall rating

4.6

/5

92

Positive reviews

93%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.33/10
Rating distribution

5

4

3

2

1

67

19

3

1

2

Pros
At first we were hesitant about cloud software, but wow, I'm so glad we tried it. Vetter software is very reliable, easy to use and had all the features we needed for our practice.

OH

Oziel H.

They also generously provided us with an amazing rate, as we are a non-profit organization. We have been EXTREMELY pleased with this software and this company.

EW

Emily W.

I have already recommended it to every other startup that I know. Absolutely the best deal out there - and customer service, interactions, and sales has been perfect.

BH

Bridget H.

Cons
This becomes a problem is if you need to log into a computer elsewhere in the clinic while already being logged in elsewhere you will be logged out of the other location with your place lost.

RS

RJ S.

It's ridiculous and looks completely unprofessional. I have complained several times to the support team and they keep making up excuses for why it does that, but haven't fixed it.

SW

Susan W.

I refused to pay for these as it cost me clients. I finally asked for my data in a disc format,they held my data hostage for 10 mos.

JB

Jerry B.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

This is the software we have been looking for.

Reviewed 4 years ago

This has made my practice successful. We don't have to worry about fighting over the software it simply allows us to do our jobs and to them effectively and efficiently.

Pros

This software is simple yet powerful and allows you to set it up the way you want to use it. You can make it do as little or as much for you as you would like. Working on the go for mobile practice or at a brick and mortar is just as simple. The software just works! I like the cloud base as it allows me to use very little computing power and allows us to work where we need to and when we need to....

Cons

Sometimes the reminder system is a bit clunky and seems to miss some updated items but overall as long as you double check it it works as expected. Sometimes the server bogs down and we all suffer (slow as molasses), usually a minor issue and fixed quickly.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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More than a Point of Sale system

Reviewed 2 years ago

Best customer service on the market! We’re extremely pleased and we’ve had a great experience with the reps. When we started, reps helped us by adding in every large animal and breed we needed. He literally “boiled the ocean” and helped us add in a significant number of breeds. A lot of folks just assume cow but we needed all the different types of cows. This is just one instance where Vetter surpassed our expectations and we know they are there for us!

Pros

We were looking for a POS for a mid-size vet practice with large animals. We needed medical records and a system that would download line item detail into Quickbooks so that we could stop doing double entry. We love that Vetter allows for MWI and Abaxis integration. We are looking forward to growing into the software and utilizing all the features that it offers. We firmly believe this will help grow and organize our practice!

Cons

Sometimes, maybe once a week, an invoice doesn’t download correctly. But it’s usually pretty easy to figure out which invoice is the culprit by looking at the billing section and comparing payment received.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Reminder System is a MESS

Reviewed 10 months ago

We spend thousands of dollars getting set up with Vetter Software and have been using it for almost 2 years now. It does NOT do what it's supposed to DO. VERY DISAPPOINTED.

Pros

It's simple and the interface is designed in a practical, user-friendly way. It's easy to look at and work with.

Cons

We purchased this software for the reminder system. But it's a mess. The vaccine reminders do NOT go out as promised. When they do go out, instead of sending an email two weeks before a vaccine is due, and another one, one week before it's due, and another one one week after the vaccine is due, the software sends out 3 or 4 reminders in the SAME email, on the SAME day. It's ridiculous and looks completely unprofessional. I have complained several times to the support team and they keep making up excuses for why it does that, but haven't fixed it. It's been about a year now. We have thousands of dollars invested in this software. We are stuck with this company because it would be way too expensive to move our database to another company. However, this software does NOT PERFORM WELL.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Flexible and customizable veterinary software, constantly improving

Reviewed 2 years ago

We have made the change from paper to paperless and are improving our reporting and inventory management by using Vetter.

Pros

The responsiveness of tech support is fantastic. We are still working on the workflow for our practice, but overall it is very easy for new team members to learn, and a relatively smooth switch from paper charts to paperless.

Cons

A few features are a bit clunky - seems to take too many clicks to do what you need to do, but the developers are constantly improving those features.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Vetter is the perfect medical records software for our exotic cat sanctuary's on-site clinic!

Reviewed 3 years ago

Our clinic is not a "normal" veterinary practice - our clinic serves the 75 resident lions, tigers, leopards, cougars, etc. that call our sanctuary (In-Sync Exotics) home. When researching cloud based systems, I immediately put Vetter at the top of my list, and after talking with the wonderful individuals at the company, I knew that this was the perfect software for us. The people at Vetter understood the differences in needs and preferences that our clinic has from other veterinary clinics, and provided us with ways to optimize the software to meet our unique needs. They also generously provided us with an amazing rate, as we are a non-profit organization. We have been EXTREMELY pleased with this software and this company!

Pros

This software is SO easy to use, yet still comes with all of the features that our clinic was looking for. Everything on this software is intuitive in terms of user-friendliness - it is simple to navigate and everything is extremely well organized. We particularly love that the system is connected to our Abaxis chemistry and hematology analyzers, and that results are automatically stored and organized...

Cons

There are only a few, TINY, very minor things that I would change about this software, including changing the layout of exported/printed patient records, and having the ability to "search" within a particular patient. I would also LOVE if there was an mobile app version of Vetter! Otherwise, I have absolutely no complaints! Any issues (all of which have been relatively minor) that we have had in the past have been quickly resolved by the folks at Vetter.

Vetter Software FAQs and common questions

Vetter Software has the following pricing plans:
Starting from: $99.00/month
Pricing model: Subscription


Vetter Software has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Vetter Software supports the following languages:
English


Yes, Vetter Software has an API available for use.


Vetter Software integrates with the following applications:
IDEXX Neo


Vetter Software offers the following support options:
24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

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