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DaySmart Vet Logo

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Cloud-Based Practice Management Software

(1)

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DaySmart Vet Pricing, Features, Reviews and Alternatives

DaySmart Vet product overview

Price starts from

116

Per month

Flat Rate

What is DaySmart Vet?

Established in 2011, DaySmart Vet (formerly Vetter Software) has remained dedicated to delivering easy-to-use, cloud-based practice management software tailored to meet the needs of veterinary clinics of all sizes and specialties. Our mission is to empower clinics by automating tasks, streamlining workflows, and improving client communication. From appointment scheduling and reminders to inventory management and payment processing, our comprehensive platform has you covered, freeing up your time to focus on what matters most – your patients. Take a proactive step today by scheduling your personalized demo to experience firsthand the benefits our platform can bring to your veterinary practice!

Key benefits of using DaySmart Vet

• Remote Access: Easily access your software anytime, anywhere, on any device with a stable internet connection.

• Online Booking: Keep your practice open for appointment requests 24/7 to increase client satisfaction.

• Automated Reminders: Appointment reminders can be sent by text, email, or both to prevent no-shows.

• Collaborative SOAP Notes: Allow multiple staff members to work in a patient’s chart at once to increase efficiency.

• Client-Facing Mobile App: Allow clients to request appointments, submit payments, and more with our PetCare mobile app for pet parents.

• Integrated Payments: Accept and manage credit card payments directly within DaySmart Vet for a hassle-free experience.

• Business Reporting: Stay on top of your practice’s performance with our suite of fully customizable reports.

• Partner Integrations: Turn DaySmart Vet into your all-in-one practice management platform with our suite of partner integrations.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

Webinars
Live Online
Documentation
Videos

DaySmart Vet pricing information

Value for money

4.5

/5

144

Starting from

116

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

DaySmart Vet features

Functionality

4.3

/5

144

Total features

36

1 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
Third-Party Integrations
Inventory Management
API
Data Import/Export
Alerts/Notifications
Billing & Invoicing

Functionality contenders

DaySmart Vet users reviews

Overall Rating

4.5

/5

144

Positive reviews

91

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.67/10
Rating distribution

5

4

3

2

1

90

41

6

4

3

Pros
Best customer service on the market. We’re extremely pleased and we’ve had a great experience with the reps. When we started, reps helped us by adding in every large animal and breed we needed.
They also generously provided us with an amazing rate, as we are a non-profit organization. We have been EXTREMELY pleased with this software and this company.
I enjoy the freedom from concerns about maintenance and upgrading costs of expensive hardware. Vetter Software's features are practically-oriented and are an excellent fit for my practice's needs.
Cons
It's ridiculous and looks completely unprofessional. I have complained several times to the support team and they keep making up excuses for why it does that, but haven't fixed it.
This becomes a problem is if you need to log into a computer elsewhere in the clinic while already being logged in elsewhere you will be logged out of the other location with your place lost.
I refused to pay for these as it cost me clients. I finally asked for my data in a disc format,they held my data hostage for 10 mos.

Overall rating contenders

SP
AvatarImg

Stacey P.

Veterinary, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Improves staff efficiency, provides improved customer service, great support

Reviewed 6 years ago

Going from a full paper practice with no on-line access to a full paperless cloud-based program was stressful and full of 'how are we going to do THIS' moments during the first 6-8 months. Vetter was very helpful prior to launch, but many protocols we had to figure out for ourselves. I love how we are able to integrate so many things automatically - labs are attached automatically, we now have our merchant services integrated into Vetter, saving the customer service reps a second step. I love having access to the system anywhere, anytime. In general, Vetter is an easy-to-use veterinary software system that is responsive to user input and is constantly developing new and improved functionality.

Pros

I purchased Vetter after purchasing a practice with an old server and a non-internet-integrated software system. I reviewed server-based software and decided that a cloud-based system would be more ideal for me. I wanted to go paperless and Vetter allows us to keep all of our client communication information in one place and it easily attached to the patient or client record so we can track what...

Cons

Although invoicing is very easy, the financial side of Vetter is not at all intuitive - the fact that a credit that was applied today will show on an invoice from last year always baffles me. Initially it was very confusing how Vetter views transactions in client accounts, but we have become accustomed to thinking like an accountant. ALL codes are considered Inventory items, but I would like to be...

AH
AvatarImg

Audrey H.

Veterinary, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Easy to use, intuitive, customer service has been challenging recently

Reviewed a year ago

Daysmart is my teams first experience with a cloud-based PIMS system. The transition was smooth to me but hard for some of my change-resistant team members. We seemed to have settled into it well after about 1 year though a few of my team seemed very comfortable with it within 2 months. I am overall happy with it and really would not have had anything negative to say about it until 4 months ago when our customer service issues began. I wouldn’t have even considered changing softwares until then.

Pros

When I chose DaysmartVet (then it was called Vetter), I chose it because of its user friendly interface. I have a varied staff from young to almost retirement age that need to use the software heavily and I needed it to be robust enough to do what I needed but also easy enough to understand/learn for our entire team. I think that part is wonderful, I have new team members who pick up the software rapidly without too much trouble. The hyperlinks within each page are nice to jump back and forth between different parts of the software needed. Just starting using the app a few months ago and I think that is working out okay too.

Cons

I least like the customer service lately. I felt that it was helpful before and the customer service members I spoke with in the past would be able to assist me as well as to check in to make sure my issue has resolved. In the past 6 months or so, I have felt abandoned and ignored by the help desk team. It would be nice if when using new features they would be more attentive to help set it up instead of just pointing to the help articles. Some of those articles help but if I’m going to them with a question it is usually because the articles did not cover it or were confusing.

SW
AvatarImg

Susan W.

Veterinary, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Reminder System is a MESS

Reviewed 3 years ago

We spend thousands of dollars getting set up with Vetter Software and have been using it for almost 2 years now. It does NOT do what it's supposed to DO. VERY DISAPPOINTED.

Pros

It's simple and the interface is designed in a practical, user-friendly way. It's easy to look at and work with.

Cons

We purchased this software for the reminder system. But it's a mess. The vaccine reminders do NOT go out as promised. When they do go out, instead of sending an email two weeks before a vaccine is due, and another one, one week before it's due, and another one one week after the vaccine is due, the software sends out 3 or 4 reminders in the SAME email, on the SAME day. It's ridiculous and looks completely unprofessional. I have complained several times to the support team and they keep making up excuses for why it does that, but haven't fixed it. It's been about a year now. We have thousands of dollars invested in this software. We are stuck with this company because it would be way too expensive to move our database to another company. However, this software does NOT PERFORM WELL.

KS
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Kezia S.

Veterinary, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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DaySmart Veterinary Review

Reviewed 3 months ago

Overall a really good system with a couple things that are just not set up correctly for veterinary medicine. I would still recommend the system.

Pros

Ease of use, able to keep multiple tabs open, a lot of information is easily accessed, customizable, detailed reports, integrated time sheets/staff accounts.

Cons

Vaccination reminders are not set up for how veterinary medicine works. Inventory is quite difficult to manage effectively and not set up to track for injectable medications/liquid meds and will switch purchases according to exp. dates instead of most recent purchases. Adjustments are constantly having to be made in inventory and it takes a lot of time. Controlled substances have to be tracked outside of the inventory system to ensure they are being counted for correctly due to the way it pulls from purchases vs exp dates.

KF
AvatarImg

Katie F.

Veterinary, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Why did you change your mind on pricing 2 months in?

Reviewed 9 months ago

Why won't you respond to my questions about pricing? Why does it take so long for tech support? Why can't I schedule an appointment using my phone?

Pros

I think that the charting and invoicing is good. I like the reminders, but I wish I had the option of them all being text or email and not the "mail" option

Cons

I don't like that I was promised free 2-way texting when I signed on for the program and the app -- and then they started charging me 2 months in. I don't like that I email tech support and it takes 3-4 days for a response. I don't like it that the salesman will not respond about why my price was changed. I don't like that once you are "finished" with training no one will help.

DaySmart Vet FAQs

Q. What type of pricing plans does DaySmart Vet offer?

DaySmart Vet has the following pricing plans:
Starting from: $116.00/month
Pricing model: Subscription


Q. Who are the typical users of DaySmart Vet?

DaySmart Vet has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does DaySmart Vet support?

DaySmart Vet supports the following languages:
English


Q. Does DaySmart Vet offer an API?

Yes, DaySmart Vet has an API available for use.


Q. What other apps does DaySmart Vet integrate with?

DaySmart Vet integrates with the following applications:
Demandforce, Vetcove, Vetstoria, Stripe, PetDesk, VitusVet, CardConnect, QuickBooks Online, Weave


Q. What level of support does DaySmart Vet offer?

DaySmart Vet offers the following support options:
24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

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