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VitusVet
5
52
4
14
3
4
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based veterinary practice management software
Table of Contents
VitusVet - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: July 2026
VitusVet overview
What is VitusVet?
VitusVet is a cloud-based veterinary practice management software that enables veterinarians and hospitals to manage administrative workflows, client communications, payments, medical records, appointments, and more. The two-way texting module allows clinics or patients to securely send and receive texts, images, and real-time updates, manage medicine refill requests, and conduct follow-ups after providing consultations.
Using VitusVet's brand-specific mobile applications, veterinary practices can share pets' health records with clients and remind them about upcoming appointments or prescription refills. The VitusPay platform lets pet owners pay in monthly installments via credit cards or process checkout via mobile tablets. Clients can request for appointments via text messages, emails, business websites, social media platforms, and mobile applications. The software enables veterinarians to configure automated replies based on staff members' working hours, availability, and holiday schedules, identify clients' preferred mode of communication, and send reminders via customizable postcards.
Using VitusVet, administrators can gain visibility into appointment booking and performance metrics, request feedback from clients, and share positive reviews across social media pages to improve overall brand value. It facilitates integration with various third-party systems such as Cornerstone, AVImark, Advantage+, ClienTrax, and more.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Support
Client Support
Text Communication
Appointment Requests
VitusVet’s user interface
VitusVet review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.4
Ease of use
4.7
Customer support
4.7
Reviews sentiment
What do users say about VitusVet?
Reviewers appreciate VitusVet for its responsive and helpful customer support, saying the team addresses issues quickly and is friendly. They feel the software streamlines workflow, improves compliance, and saves administrative time, though some mention challenges with needing support for certain changes and occasional syncing issues. They indicate the platform is user-friendly and easy to implement.
Users report that VitusVet enhances client communication by making appointment requests, reminders, and text messaging convenient and efficient. They find clients enjoy accessing pet records, booking appointments, and receiving updates, but some note limitations with appointment request flexibility and occasional reminder inconsistencies.
Select to learn more
Who uses VitusVet?
Based on 70 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
VitusVet's key features
Most critical features, based on insights from VitusVet users:
All VitusVet features
Features rating:
VitusVet alternatives
VitusVet
Starting from
99
Per month
Shepherd
Starting from
299
Per month
Digitail
Starting from
289
/user
Per month
DaySmart Vet
Starting from
116
Per month
VitusVet pricing
Value for money rating:
Starting from
99
Per month
Per Feature
User opinions about VitusVet price and value
Value for money rating:
To see what individual users think of VitusVet's price and value, check out the review snippets below.
Elizabeth P.
Practice Manager
David E.
Pharmacy Manager
VitusVet integrations (4)
Integrations rated by users
We looked at 70 user reviews to identify which products are mentioned as VitusVet integrations and how users feel about them.
Integration rating: 3.0 (2)
“Because it is our PIMS and we need that every day.”
Samantha M.
Hospital Manager
Integration rating: 4.5 (2)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
“It offers a writeback option, but you cannot prescribe directly from Pulse, you must use the Vetcove platform”
Zoe L.
Office Manager and Veterinary Assistant
Integration rating: 5.0 (1)
“I need my information to be accurate.”
Mandi S.
Receptionist
Other top integrations
VitusVet customer support
What do users say about VitusVet customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of VitusVet customer support.
Widespread user sentiment highlights the customer support team as responsive, friendly, and quick to resolve issues or answer questions.
A significant portion of users appreciate that support staff are knowledgeable, attentive, and consistently available when needed.
Support options
Training options
To see what individual users say about VitusVet's customer support, check out the review snippets below.
“I have never had to wait longer than an hour to hear back from a member of the support staff and they always help us resolve any issues we may have.”
David E.
Pharmacy Manager
“Every time I need customer service they respond quickly and are really helpful.”
Jessica S.
Head Receptionist
VitusVet FAQs
VitusVet has the following typical customers:
Freelancers, Small Business, Large Enterprises, Mid-size Business
These products have better value for money
Q. Does VitusVet support mobile devices?
VitusVet supports the following devices:
iPhone, iPad, Android
Q. What level of support does VitusVet offer?
VitusVet offers the following support options:
Email/Help Desk, Knowledge Base, 24/7 (Live rep), Phone Support, Chat, FAQs/Forum