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VitusVet Pricing, Features, Reviews and Alternatives
VitusVet FAQs
VitusVet product overview
What is VitusVet?
VitusVet is a cloud-based veterinary practice management software that enables veterinarians and hospitals to manage administrative workflows, client communications, payments, medical records, appointments, and more. The two-way texting module allows clinics or patients to securely send and receive texts, images, and real-time updates, manage medicine refill requests, and conduct follow-ups after providing consultations.
Typical customers
Platforms supported
Support options
Training options
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Starting from
99
Per month
Per Feature
Starting from
199
/user
Per month
VitusVet pricing information
Value for money
4.5
/5
37
Starting from
99
Per month
Per Feature
Pricing options
Value for money contenders
VitusVet features
Functionality
4.4
/5
37
Total features
22
1 categories
Most valued features by users
Functionality contenders
VitusVet users reviews
Overall Rating
4.6
/5
37
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.54/10
25
10
2
0
0
Overall rating contenders
Jennifer M.
Veterinary, 11-50 employees
Used daily for 2+ years
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The main draw for me is the customer support-- we have the BEST account manager (shout out to [SENSITIVE CONTENT HIDDEN]!). He is always available and will readily bend over backwards if there's something he can do to help. He makes a point to reach out and check in. He is ALWAYS considerate of my time, which is SO appreciated.
Vitus Vet is very user friendly. We especially love the 2-way connect (texting platform), as it integrates with our practice management software. I had to send out a lot of email "blasts" during the initial days of the pandemic, as we updated our protocols and what not... super easy to make nice looking emails for mass communications as well.
On the app side of things, they used to have capability for clients to be able to pull up x-rays which was very cool but I'm sure REALLY bogged down the system and slowed things down. I really don't have any complaints. Vitus Vet is innovative and always coming up with new things... I really like that they ask for our input as well, when making these improvements.
Rebecca P.
Veterinary, 1-10 employees
Used daily for 2+ years
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We have been pleased with VitusVet as a company and with their software. Their staff is always responsive and helpful. The expansion of services they offered throughout the past few years, have made our job a little easier. Our clients enjoy being able to text us and receiving pictures from us of their pets post-surgery.
I have been with VitusVet for a few years. What I like about the software is the easy of use for my staff. When I initially signed on with them, I was impressed with ways they were looking to expand services to better assist the veterinary clinics.
Integration into practice management software could be better but the solution VitusVet has works well
Thank you for your feedback, Rebecca! And thank you for being a loyal customer over the years!
Kyla V.
Veterinary, 11-50 employees
Used daily for 2+ years
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Overall was fine. Honestly not impressed towards the end. We switched services since being told that our bill was going up like $200 and I had 6 hours to call back and decide if I wanted to renew before they shut us out of the program. Therefore, we switched programs
Ease of use was fine. Lay out was alright to find everything.
Needed updating. Very old looking compared to other software programs
We appreciate your feedback, Kyla.
Hannah S.
Veterinary, 11-50 employees
Used daily for 6-12 months
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Overall, I'm sad we didn't partner with VitusVet sooner. It has eased the workload and phone calls a ton, allowing for more things to get done in the hospital over on the phone.
The texting ability is absolutely amazing! While doing everything curbside, we've utilized the texting more than we thought we ever would! Appointment and med requests are easy to read and follow up on, the UI is fantastic.
The only thing I can say that is a legitimate con to Vitus Vet is that I can't go back to "archived" appointment requests.
Omar S.
Veterinary, 1-10 employees
Used daily for 1-2 years
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Customer Service is Second to none! Our practice went from average to a very bussy one.
You will never going to loose or miss a client or an appointment.
I can't find any cons on it. It is easy to use. They will take care of everything and will guide you trough the software integration process.
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