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VitusVet Logo

Cloud-based veterinary practice management software

Last updated: December 2024

Table of Contents

VitusVet - 2025 Pricing, Features, Reviews & Alternatives

What is VitusVet?

VitusVet is a cloud-based veterinary practice management software that enables veterinarians and hospitals to manage administrative workflows, client communications, payments, medical records, appointments, and more. The two-way texting module allows clinics or patients to securely send and receive texts, images, and real-time updates, manage medicine refill requests, and conduct follow-ups after providing consultations.

Using VitusVet's brand-specific mobile applications, veterinary practices can share pets' health records with clients and remind them about upcoming appointments or prescription refills. The VitusPay platform lets pet owners pay in monthly installments via credit cards or process checkout via mobile tablets. Clients can request for appointments via text messages, emails, business websites, social media platforms, and mobile applications. The software enables veterinarians to configure automated replies based on staff members' working hours, availability, and holiday schedules, identify clients' preferred mode of communication, and send reminders via customizable postcards.

Using VitusVet, administrators can gain visibility into appointment booking and performance metrics, request feedback from clients, and share positive reviews across social media pages to improve overall brand value. It facilitates integration with various third-party systems such as Cornerstone, AVImark, Advantage+, ClienTrax, and more.

Starting from

99

Per month

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VitusVet's key features

Most critical features, based on insights from VitusVet users:

Confirmations/Reminders
Payment Processing
Prescription Processing
Communication Management
Appointment Scheduling
Email Reminders

All VitusVet features

Features rating:

Customer Database
Reporting & Statistics
SMS Messaging
Reminders
Activity Dashboard
Third-Party Integrations
Alerts/Notifications
Electronic Payments
Patient Records Management
Self Service Portal
Workflow Management
Client Management
Treatment Planning

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VitusVet pricing

Value for money rating:

Starting from

99

Per month

Per Feature

Pricing details
Subscription
Free trial
Free plan
Pricing range

VitusVet integrations (8)

Integrations rated by users

We looked through 69 user reviews, to identify which products are mentioned as VitusVet integrations, and what is the users perception.

Integration rating: 4.5 (2)

Integration rating: 5.0 (1)

VitusVet support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
24/7 (Live rep)
Phone Support
Chat
FAQs/Forum

Training options

Live Online
Webinars
Documentation
In Person
Videos

VitusVet reviews

Overall rating

4.7

/5

69

Positive reviews

96

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.75/10
Rating distribution

5

4

3

2

1

52

14

3

0

0

Pros
I find it fairly easy to use and our clients who use it, like it. The customer service team is very friendly and eager to help - which says a lot about a company.
When I initially signed on with them, I was impressed with ways they were looking to expand services to better assist the veterinary clinics.
Overall it is a good program and the tech support is awesome and gets back to you right away.
Cons
The lack of support is my highest criticism. I don't have a dedicated person or people to help navigate problems and also to present new features and education.
Difficult customer service, and sometimes doesn’t sync up properly.
At this time I do not find any cons with the system. The company responds to my requests and questions fast and has resolved problems quickly.

VitusVet FAQs

Q. What type of pricing plans does VitusVet offer?

VitusVet has the following pricing plans:
Starting from: $99.00/month
Pricing model: Free, Subscription
Free Trial: Available

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Q. Who are the typical users of VitusVet?

VitusVet has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does VitusVet support?

VitusVet supports the following languages:
English


Q. Does VitusVet support mobile devices?

VitusVet supports the following devices:
Android, iPad, iPhone


Q. Does VitusVet offer an API?

No, VitusVet does not have an API available.


Q. What other apps does VitusVet integrate with?

VitusVet integrates with the following applications:
Covetrus Pulse, Cornerstone, Advantage, DaySmart Vet, VIA, HIPPO


Q. What level of support does VitusVet offer?

VitusVet offers the following support options:
Email/Help Desk, Knowledge Base, 24/7 (Live rep), Phone Support, Chat, FAQs/Forum

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