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AlertMedia
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Identify threats and respond faster during critical events.
Table of Contents
AlertMedia - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
AlertMedia overview
What is AlertMedia?
AlertMedia helps organizations protect their people and business through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and with greater confidence—all from a single, unified interface.
Protect your employees and business during critical events with real-time, verified intelligence from experienced analysts combined with the industry’s most intuitive emergency communication solution.
With AlertMedia, you can keep your employees safe, informed, and connected during any event. Regardless of employee location, how they work, or what device they are using, you can ensure everyone gets the messages they need, when they need them.
With full-featured mobile apps for iOS and Android, AlertMedia helps safety and security leaders effectively manage incidents from the office, at home, or while on the go. Pre-built communication templates allow for rapid, consistent messaging across multiple channels, including voice calls, SMS text messages, email, mobile app push notifications, and more. Engage employees directly using powerful, two-way messaging features designed to help you prioritize your response. Customizable threat warnings ensure security teams and impacted employees are notified immediately when incidents threaten safety or operations.
AlertMedia supports critical communication for thousands of leading businesses—including DHL, JetBlue, Coca-Cola Bottling, and Walmart—in more than 130 countries.
Key benefits of using AlertMedia
Starting price
Pros & Cons

Responsiveness
Simplicity
Capabilities
Reliability
AlertMedia’s user interface
AlertMedia pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.8
Ease of use
4.8
Customer support
4.9
Reviews sentiment
What do users say about AlertMedia?
Users say AlertMedia is easy to set up, intuitive to use, and reliable for mass notifications and emergency communication. They find the customer support team responsive, helpful, and quick to resolve issues, which makes implementation and ongoing use smooth. They appreciate the platform’s wide range of features, including targeted alerts, employee management, and flexible messaging options. Some mention the product’s adaptability for different business needs and seamless integration with other systems.
They report that AlertMedia enables fast, efficient communication during emergencies, helping keep employees informed and safe. They note occasional minor bugs or issues, but say these are promptly addressed by support. Some wish for more customization in alerts and expanded global capabilities.
Select to learn more
Who uses AlertMedia?
Based on 151 verified user reviews.
Company size
Enterprises
Small Businesses
Midsize Businesses
Top industries
Use cases
AlertMedia's key features
Most critical features, based on insights from AlertMedia users:
All AlertMedia features
Features rating:
AlertMedia awards
AlertMedia alternatives
AlertMedia pricing
Value for money rating:
Starting from
No pricing info
User opinions about AlertMedia price and value
Value for money rating:
To see what individual users think of AlertMedia's price and value, check out the review snippets below.
Jennifer B.
HRIS Analyst
Blane M.
VP, Enterprise Continuity, Security and Safety
AlertMedia integrations (3)
Integrations rated by users
We looked at 151 user reviews to identify which products are mentioned as AlertMedia integrations and how users feel about them.
Integration rating: 5.0 (1)
Other top integrations
AlertMedia customer support
What do users say about AlertMedia customer support?
Customer support rating:
We analyzed 45 verified user reviews to identify positive and negative aspects of AlertMedia customer support.
Widespread user sentiment highlights AlertMedia's customer support as responsive, helpful, and easy to reach at any time.
A number of users praise the fast response times, often receiving help in under an hour, including during crises.
Multiple users appreciate dedicated support staff who assist from onboarding through ongoing questions and feature requests.
A fair number of reviewers value the team's willingness to listen, accommodate feedback, and resolve issues quickly.
Support options
Training options
To see what individual users say about AlertMedia's customer support, check out the review snippets below.
“We have a fantastic customer support team that has made sure to let us know about upcoming improvements, local and national events that may affect our team members, and kept our information up to date by assisting with our weekly data upload.”
Jennifer B.
HRIS Analyst
“The customer service is excellent, from on-boarding to implementation to all the follow up conversations I've have had with my customer success manager Alert Media has been there to answer any and all questions.”
Richard S.
Manager, Business Resiliency
“The responsiveness of our Customer Success Manager is fabulous - I'm talking under an hour most times.”
HALLIE P.
Strategic Planning Manager
AlertMedia FAQs
AlertMedia has the following pricing plans:
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of AlertMedia?
AlertMedia has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does AlertMedia support?
AlertMedia supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian
Q. Does AlertMedia support mobile devices?
AlertMedia supports the following devices:
Android, iPad, iPhone
Q. Does AlertMedia offer an API?
Yes, AlertMedia has an API available for use.
Q. What other apps does AlertMedia integrate with?
AlertMedia integrates with the following applications:
SAP Concur, Navan
Q. What level of support does AlertMedia offer?
AlertMedia offers the following support options:
Phone Support, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat, FAQs/Forum












