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Fusion Framework System Pricing, Features, Reviews and Alternatives

Fusion Framework System product overview

What is Fusion Framework System?

The Fusion Framework System is a cloud-based risk and continuity management software designed to help businesses build programs for risk management, business continuity, IT disaster recovery, vendor management, and incident management. The platform allows users to gather, organize, and analyze information about their organization to support better decision making. Fusion Framework is designed for risk practitioners in finance, banking, retail, manufacturing, technology, insurance, healthcare and more.

Key benefits of using Fusion Framework System

• Eliminate silos by using the Fusion Framework System as a single enterprise repository that links different processes, data, and information
• Leverage up-to-date information that is actionable with interactive analytics
• Engage users through automated emails that link them right to the task they need to complete
• Visualize interdependencies and relationships with Fusion's Visual Relationship Browser
• Manage underperforming aspects of the organization by tracking key indicators
• Reduce time spent planning and running exercises by rapidly pulling procedures and related information into an exercise plan
• Drive targeted responses by mapping organizational data
• Consolidate and streamline vendor follow-up and reassessment activities
• Lower risk exposure by monitoring vendor performance
• Improve accountability by automatically incorporating vendor criticality and risk reports into reassessment priorities

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support
Knowledge Base
Chat

Training options

Documentation
Live Online
Videos
Webinars
In Person

Fusion Framework System pricing information

Value for money

4.2

/5

40

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Fusion Framework System features

Functionality

4.4

/5

40

Total features

79

5 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Reporting & Statistics
Reporting/Analytics
Third Party Integrations
API
Customizable Reports
Data Import/Export

Functionality contenders

Fusion Framework System users reviews

Overall Rating

4.5

/5

40

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.8/10
Rating distribution

5

4

3

2

1

22

14

4

0

0

Pros
I like that Fusion offers good out of the box functionality, with the ability to customize modules for my business. Our BC program has made changes to the application, when needed.
The flexibility and metrics, we can get data about our activity and drill down as much as we want and this is awesome.
This software is helpful and can be customize for the costumers benefits.
Cons
I think that should be standard. Scale 1-10, 1 being not a big deal to 10 being horrible - this is a 4.).
The verbiage and terminology can be a little confusing at times.
It is also somewhat difficult to learn some of the concepts of relational data, how they integrate and are maximized for those who don't have a background in software back ends.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fusion Framework: Automation for Business Resiliency

Reviewed 3 years ago
Pros

Allows all the different aspects of Business Resiliency to be created and maintained in a single system provided as a SaaS solution, meaning it's available when your internal systems may not be. Ability to automate many tasks associated with collecting data for plans and business impact analysis forms, as well as auto-generating reports for audits or at the executive level. Additional connectors may be purchased to help connect Fusion to mass notification tools and CMDB systems. Great support from regional user groups available across the country.

Cons

Most feature enhancements require additional implementation costs. Support services can be quick to mark a problem as resolved though it may not have been.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fabulous Fusion Framework

Reviewed 3 years ago

It took us time to set up and integrate all of our data, but just plan development for all but one of the 40 teams, went from estimated 3-5 days, down to 1 day. That is BIA data collection in the AM and BCP in the PM. We had basic plans with requirements done in 1 day! This saved us 10K hours of team time during the first year. We have been thrilled with the automation both on the planning side and on the Risk Management side.

Pros

That it is so flexible and configurable. We have very specific requirements based on our risk models and this platform allows us to meet every single one.

Cons

The classic version is dated, but moving to the Lightening is improving our end user experience. It is also somewhat difficult to learn some of the concepts of relational data, how they integrate and are maximized for those who don't have a background in software back ends. Having said that, I'm not a developer and can do most of my own configurations.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A solid Business Continuation Management platform

Reviewed a year ago

Overall, I like Fusion and I can navigate it easily. The GUI is easy to understand and the sections allow for customization and adaptation to different operational needs.

Pros

I like that Fusion offers good out of the box functionality, with the ability to customize modules for my business. Our BC program has made changes to the application, when needed. However, we've been able to leverage much of what Fusion offers from day 1.

Cons

The cost is not prohibitive, but getting new users licensed makes for a new user experience to be slow within my organization.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fusion User 10+ Years

Reviewed 4 months ago

New planner (LEX) interface is better. We've used Fusion for over 10 years and appreciate the system to document the BC/DR program and plans. We also use it for Risk and Vendor management, testing, and event documentation.

Pros

BC and DR planning Vendor and Risk Management Incident Management

Cons

Conga reporting is still a challenge and we avoid using it.

Vendor response

Thank you so much for leaving us a review! We love to hear that you have been using Fusion for years and that you are achieving better planning and risk management with our platform.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fusion Framework System, by Ed Brown

Reviewed 3 years ago

Improved crisis management and communication during events. We call these response plans which are activated based on the level of the event and are a prelude to a recovery plan activation.

Pros

I love the simplicity as an administrator to make changes, within my knowledge limits and the use of Fuel Hours to supplement my knowledge gaps. There were very view, but some, implementation problems. Fusion listens to their clients and has since improved their implementation process. I presented a complex model to determine the process RTO based 9 impact categories over time. They delivered what I wanted. Of course, I think, everyone client would want this model and it should be a separate object because it did eat up a lot of our available custom fields in the process object. We are working with Fusion to pull that part out and create a new object or leverage a lesser used object. I really like the incident management object.

Cons

I think there should have been standard dashboarding out of the box. All clients implement a program with a BCP life cycle and dashboard are used to help user and program managers manage compliance to the annual deliverables. Instead these were created with fuel hours. (scale 1-10, 1 being not a big deal to 10 being horrible - this is a 2.) I am also accustom to having a BIA (Process) review with...

Fusion Framework System FAQs and common questions

Q. What type of pricing plans does Fusion Framework System offer?

Fusion Framework System has the following pricing plans:
Free Trial: Available


Q. Who are the typical users of Fusion Framework System?

Fusion Framework System has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Fusion Framework System support?

Fusion Framework System supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Danish, Dutch, English, French, German, Irish, Italian, Japanese, Korean, Norwegian (Bokmal), Portuguese, Russian, Spanish, Swedish, Thai


Q. Does Fusion Framework System support mobile devices?

Fusion Framework System supports the following devices:
Android, iPad, iPhone


Q. Does Fusion Framework System offer an API?

No, Fusion Framework System does not have an API available.


Q. What other apps does Fusion Framework System integrate with?

Fusion Framework System integrates with the following applications:
AlertMedia, OnSolve Critical Communications, Everbridge Mass Notification, xMatters, Anypoint Platform, ServiceNow


Q. What level of support does Fusion Framework System offer?

Fusion Framework System offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, Chat

Common Fusion Framework System comparisons

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