Fusion Framework System Pricing, Features, Reviews & Comparison of Alternatives

Fusion Framework System

Risk and Resilience Software

4.5/5 (28 reviews)

Fusion Framework System overview

What is Fusion Framework System?

The Fusion Framework System is a cloud-based risk and continuity management software designed to help businesses build programs for risk management, business continuity, IT disaster recovery, vendor management, and incident management. The platform allows users to gather, organize, and analyze information about their organization to support better decision making. Fusion Framework is designed for risk practitioners in finance, banking, retail, manufacturing, technology, insurance, healthcare and more.

By aligning strategic objectives with key risk management techniques, businesses can set the appropriate context for how they want to monitor risk within their enterprise. With Fusion Framework System, users can define their organizational structure, track key risk and performance indicators, update plans, create incidents, manage vendor relationships, and more.

Fusion Framework engages all levels of the organization with interactive dashboards and reports. Every single action, update, modification and deletion is tracked, and with the incident command center, users can gain a unique view into the status of programs, exercises, simulations, and live incidents as they occur. Through data visualization capabilities, businesses can see how processes and applications interrelate in order to gain insight into performance and understand their organization works.
www.fusionrm.com

Pricing

Pricing options
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English, Irish, Swedish, German, Italian and 13 other languages, Thai, Korean, Portuguese, Japanese, Chinese (Simplified), Russian, Danish, Spanish, Norwegian (Bokmal), Arabic, French, Dutch, Chinese (Traditional)
Fusion Framework System screenshot: Integrated Program Dashboard - Operational ResilienceFusion Framework System Quick LookFusion Framework System screenshot: Key Risk IndicatorFusion Framework System screenshot: Fusion Framework System risk analysisFusion Framework System screenshot: Fusion Framework System incident mapFusion Framework System screenshot: Dependency VisualizationFusion Framework System screenshot: Business Impact Analysis - Guided Workflow

Fusion Framework System user reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.4
  4.2
  4.4
Anonymous

A rich-feautred platform to oversight our Operational Resilience shortcomings

Used monthly for 2+ years
Reviewed 2020-10-27
Review Source: Capterra

We started with a basic implementation of the tool for a specific need and we found a flexible companion for mapping and enriching our understanding of our risks. The platform is really expansible and allows you to build and to gradually enrich features and data. The platform does not impose any methodology and adapts to the evolution of our operational resilience vision and organizational needs.

Pros
FUSION is a flexible utility that allows our company to build our vision on resilience capabilities in a flexible way, gradually, without additional hidden costs (licenses and development).

Cons
FUSION could come with additional pre-defined modules and templates for immediate implementation and piloting in big organization. Storage on a cloud comes with inevitable questions on security, even if supported by certifications and scrutiny performed by the provider.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Vicky M.

Fabulous Fusion Framework

Used daily for 2+ years
Reviewed 2020-02-03
Review Source: Capterra

It took us time to set up and integrate all of our data, but just plan development for all but one of the 40 teams, went from estimated 3-5 days, down to 1 day. That is BIA data collection in the AM and BCP in the PM. We had basic plans with requirements done in 1 day! This saved us 10K hours of team time during the first year. We have been thrilled with the automation both on the planning side and on the Risk Management side.

Pros
That it is so flexible and configurable. We have very specific requirements based on our risk models and this platform allows us to meet every single one.

Cons
The classic version is dated, but moving to the Lightening is improving our end user experience. It is also somewhat difficult to learn some of the concepts of relational data, how they integrate and are maximized for those who don't have a background in software back ends. Having said that, I'm not a developer and can do most of my own configurations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Michael O.

One year of implementation

Used daily for 1-2 years
Reviewed 2020-01-31
Review Source: Capterra

Pros
Some automation has been helpful to making processes go further. It's also useful to have more data in a single database.

Cons
Many processes using it are more complicated than what we had done in the past and requires numerous workarounds.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 7/10

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Ed B.

Fusion Framework System, by Ed Brown

Used daily for 1-2 years
Reviewed 2020-01-31
Review Source: Capterra

Improved crisis management and communication during events. We call these response plans which are activated based on the level of the event and are a prelude to a recovery plan activation.

Pros
I love the simplicity as an administrator to make changes, within my knowledge limits and the use of Fuel Hours to supplement my knowledge gaps. There were very view, but some, implementation problems. Fusion listens to their clients and has since improved their implementation process. I presented a complex model to determine the process RTO based 9 impact categories over time. They delivered what I wanted. Of course, I think, everyone client would want this model and it should be a separate object because it did eat up a lot of our available custom fields in the process object. We are working with Fusion to pull that part out and create a new object or leverage a lesser used object. I really like the incident management object.

Cons
I think there should have been standard dashboarding out of the box. All clients implement a program with a BCP life cycle and dashboard are used to help user and program managers manage compliance to the annual deliverables. Instead these were created with fuel hours. (scale 1-10, 1 being not a big deal to 10 being horrible - this is a 2.) I am also accustom to having a BIA (Process) review with a maintenance control and we used fuel hours to enhance this for a BIA approval section. I think that should be standard. (scale 1-10, 1 being not a big deal to 10 being horrible - this is a 4.) Lastly plan conga generator and its templates are not well designed and we have had several changes requested to make them design the way we want them. Fusion could spend more time on the conga templates clients may like. (scale 1-10, 1 being not a big deal to 10 being horrible - this is a 7.) All these cons are correctable and have been and which is why I added the first PRO above.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Brian W.

Fusion Framework System

Used daily for 2+ years
Reviewed 2020-02-06
Review Source: Capterra

The tool works well for our BC and IT plan management. We have taken the next step to use the tool for our disaster recovery exercise monitoring. We are monitoring our exercises and proof of concepts manually and we will eventually implement the Service now connection that will allow us to track, monitor and delegate tasks once an incident is triggered and the plans are executed. We are looking to use the tool too its full capability.

Pros
Plan configuration and management, Incident management, Processes, Library Procedure Group options, Dashboard for reports, Application and Component records. We were looking to replace our old LDRPS and this was clearly a better tool.

Cons
The inability to remove/delete user accounts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Fusion Framework System pricing

Pricing options
Free trial
View Pricing Plans

Contact Fusion Risk Management for pricing details.

Fusion Framework System features

API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Audit Management
Audit Trail
Collaboration Tools
Customizable Reports
Data Import/Export
Document Management
Mobile Access
Reporting & Statistics
Reporting/Analytics
Search/Filter
Third Party Integrations
Workflow Management

Billing & Invoicing (553 other apps)
Compliance Management (651 other apps)
Inventory Management (817 other apps)
Work Order Management (520 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Fusion Framework System

Key features of Fusion Framework System

  • After-Action Reports
  • Alerts/Notifications
  • Collaboration
  • Contract Tracking
  • Control Mapping
  • Data Visualization
  • IT Risk Management
  • Incident Reporting
  • Issue Management
  • KPI Monitoring
  • Location Mapping
  • Map Geocoding
  • Offboarding
  • Operational Risk Management
  • Plan Activation
  • Process-Risk-Control Framework
  • Program Governance
  • Program/Control Frameworks
  • Project and Workflow Management
  • Questionnaires
  • Response Management
  • Risk Aggregation
  • Risk Assessments
  • Risk Categorization
  • Risk Reporting
  • Risk Scoring
  • Task Tracking
  • Vendor Master Data Management
View All Features

Benefits

• Eliminate silos by using the Fusion Framework System as a single enterprise repository that links different processes, data, and information
• Leverage up-to-date information that is actionable with interactive analytics
• Engage users through automated emails that link them right to the task they need to complete
• Visualize interdependencies and relationships with Fusion's Visual Relationship Browser
• Manage underperforming aspects of the organization by tracking key indicators
• Reduce time spent planning and running exercises by rapidly pulling procedures and related information into an exercise plan
• Drive targeted responses by mapping organizational data
• Consolidate and streamline vendor follow-up and reassessment activities
• Lower risk exposure by monitoring vendor performance
• Improve accountability by automatically incorporating vendor criticality and risk reports into reassessment priorities