Fusion Framework System Pricing, Features, Reviews & Comparison of Alternatives

Fusion Framework System

Risk management and business continuity software

4.52/5 (23 reviews)

Fusion Framework System overview

What is Fusion Framework System?

The Fusion Framework System is a cloud-based risk and continuity management software designed to help businesses build programs for risk management, business continuity, IT disaster recovery, vendor management, and incident management. The platform allows users to gather, organize, and analyze information about their organization to support better decision making. Fusion Framework System is designed for risk practitioners in finance, banking, retail, manufacturing, technology, insurance, healthcare and more.

By aligning strategic objectives with key risk management techniques, businesses can set the appropriate context for how they want to monitor risk within their enterprise. With Fusion Framework System, users can define their organizational structure, track key risk and performance indicators, update plans, create incidents, manage vendor relationships, and more.

Fusion Framework engages all levels of the organization with interactive dashboards and reports. Every single action, update, modification and deletion is tracked, and with the incident command center, users can gain a unique view into the status of programs, exercises, simulations, and live incidents as they occur. Through data visualization capabilities, businesses can see how processes and applications interrelate in order to gain insight into performance and aid with decision making.
www.fusionrm.com

Pricing

Pricing options
Value for money
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Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, Arabic, Chinese (Simplified), Chinese (Traditional), Danish and 13 other languages, Dutch, French, German, Irish, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish, Thai
Fusion Framework System screenshot: Fusion Framework System risk analysisFusion Framework Quick LookFusion Framework System screenshot: Fusion Framework System approval statusFusion Framework System screenshot: Fusion Framework System incident mapFusion Framework System screenshot: Fusion Framework System KPI monitoringFusion Framework System screenshot: Fusion Framework System manage plansFusion Framework System screenshot: Fusion Framework System Process-Risk-Control framework

Fusion Framework System reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.3
  4.2
  4.4
Ed Brown

Fusion Framework System, by Ed Brown

Used daily for 1-2 years
Reviewed 2020-01-31
Review Source: Capterra

Improved crisis management and communication during events. We call these response plans which are activated based on the level of the event and are a prelude to a recovery plan activation.

Pros
I love the simplicity as an administrator to make changes, within my knowledge limits and the use of Fuel Hours to supplement my knowledge gaps. There were very view, but some, implementation problems. Fusion listens to their clients and has since improved their implementation process. I presented a complex model to determine the process RTO based 9 impact categories over time. They delivered what I wanted. Of course, I think, everyone client would want this model and it should be a separate object because it did eat up a lot of our available custom fields in the process object. We are working with Fusion to pull that part out and create a new object or leverage a lesser used object. I really like the incident management object.

Cons
I think there should have been standard dashboarding out of the box. All clients implement a program with a BCP life cycle and dashboard are used to help user and program managers manage compliance to the annual deliverables. Instead these were created with fuel hours. (scale 1-10, 1 being not a big deal to 10 being horrible - this is a 2.) I am also accustom to having a BIA (Process) review with a maintenance control and we used fuel hours to enhance this for a BIA approval section. I think that should be standard. (scale 1-10, 1 being not a big deal to 10 being horrible - this is a 4.) Lastly plan conga generator and its templates are not well designed and we have had several changes requested to make them design the way we want them. Fusion could spend more time on the conga templates clients may like. (scale 1-10, 1 being not a big deal to 10 being horrible - this is a 7.) All these cons are correctable and have been and which is why I added the first PRO above.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Rob van den Eijnden

Connecting the dots: going digital with turn data into information, and into business decisions

Used daily for 2+ years
Reviewed 2020-02-09
Review Source: Capterra

The first intent was to get our business continuity management processes configured and managed in a structured and governed way of working. To solve less of standardization was also a key objective. Having Fusion RM operationalized and deployed in all entities in our scope we achieved the key objectives. In the mean time we started to include other domains to use their data (e.g. insurance risk) of an entity. This data became direct and real-time available. Based on this success the FRM platform expanded to an integrated resilience platform as of today. We included an advance threats, other domains with real-time data like security incident, emergency response, crisis management activities, etc etc. Real-time data is available, with an integrated overview of business, IT, insurance, and suppliers with financial values which in the past took too much time to get this insights. This resolved many business issues of delivery, quality and operational excellence. However there is always room for improvement to be faster, accurate, and complete.

Pros
The ease of use to connect all objects and data together and create a single lens as for an overview. In short the flexibility, capability to integrate data and user friendliness of the total system.

Cons
It's hard to say what we think is the least of the system. The biggest pitfall we always find is that there is as much as possible, and because of the enthusiasm to create as much as possible, the challenge is to keep things as simple as possible for the end user so that people keep on using the system for what it is meant for!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Vicky McKim

Fabulous Fusion Framework

Used daily for 2+ years
Reviewed 2020-02-03
Review Source: Capterra

It took us time to set up and integrate all of our data, but just plan development for all but one of the 40 teams, went from estimated 3-5 days, down to 1 day. That is BIA data collection in the AM and BCP in the PM. We had basic plans with requirements done in 1 day! This saved us 10K hours of team time during the first year. We have been thrilled with the automation both on the planning side and on the Risk Management side.

Pros
That it is so flexible and configurable. We have very specific requirements based on our risk models and this platform allows us to meet every single one.

Cons
The classic version is dated, but moving to the Lightening is improving our end user experience. It is also somewhat difficult to learn some of the concepts of relational data, how they integrate and are maximized for those who don't have a background in software back ends. Having said that, I'm not a developer and can do most of my own configurations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Michael Olesen

One year of implementation

Used daily for 1-2 years
Reviewed 2020-01-31
Review Source: Capterra

Pros
Some automation has been helpful to making processes go further. It's also useful to have more data in a single database.

Cons
Many processes using it are more complicated than what we had done in the past and requires numerous workarounds.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 7/10

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Carol Paasch

Fusion - should I do it?

Used daily for 1-2 years
Reviewed 2020-02-06
Review Source: Capterra

I have worked with several different applications that support the Business Continuity / Emergency Management industry (over 20 years of experience). I have been able to develop key performance indicators to communicate the value of the investment into the application and the BC program. Once you understand how to make customization, it is very easy. The 'customization' have also been able to convert over to the most recent LEX upgrade.

Pros
The software allows for a Business Continuity / Emergency Management team to build the application desired to support THEIR defined program...not the program the vendor has defined.

Cons
It can be intimidating. There is so much flexibility, it does take a team lead to maintain the application. There are APIs that can be put in place to pull / push data between supporting applications (architecture, incident management, CMDB) if Fusion is not used for these features as well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Fusion Framework System pricing

Pricing options
Subscription
View Pricing Plans

Contact Fusion Risk Management for pricing details.

Fusion Framework System features

Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Compliance Management
Document Storage
Monitoring
Workflow Management

API (607 other apps)
Billing & Invoicing (262 other apps)
Customizable Reporting (378 other apps)
Data Import/Export (351 other apps)
Document Management (259 other apps)
Inventory Management (364 other apps)
Inventory Tracking (299 other apps)
Real Time Data (322 other apps)
Real Time Reporting (273 other apps)
Reporting & Statistics (446 other apps)
Third Party Integration (362 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Fusion Framework System

Key features of Fusion Framework System

  • After-Action Reports
  • Alerts/Notifications
  • Collaboration
  • Contract Tracking
  • Control Mapping
  • Data Visualization
  • IT Risk Management
  • Incident Reporting
  • Issue Management
  • KPI Monitoring
  • Location Mapping
  • Map Geocoding
  • Offboarding
  • Operational Risk Management
  • Plan Activation
  • Process-Risk-Control Framework
  • Program Governance
  • Program/Control Frameworks
  • Project and Workflow Management
  • Questionnaires
  • Response Management
  • Risk Aggregation
  • Risk Assessments
  • Risk Categorization
  • Risk Reporting
  • Risk Scoring
  • Task Tracking
  • Vendor Master Data Management
View All Features

Benefits

• Eliminate silos by using the Fusion Framework System as a single enterprise repository that links different processes, data, and information.
• Leverage up-to-date information that is actionable with interactive analytics.
• Engage users through automated emails that link them right to the task they need to complete.
• Visualize interdependencies and relationships with Fusion's Visual Relationship Browser.
• Manage underperforming aspects of the organization by tracking key indicators in the Fusion Framework System.
• Reduce time spent planning and running exercises by rapidly pulling procedures and related information into an exercise plan.
• Drive targeted responses by mapping organizational data within the Fusion Framework System.
• Consolidate and streamline vendor follow-up and reassessment activities.
• Lower risk exposure by monitoring vendor performance in the Fusion Framework System.
• Improve accountability by automatically incorporating vendor criticality and risk reports into reassessment priorities.