The Fusion Framework System is a cloud-based risk and continuity management software designed to help businesses build programs for risk management, business continuity, IT disaster recovery, vendor management, and incident management. The platform allows users to gather, organize, and analyze information about their organization to support better decision making. Fusion Framework is designed for risk practitioners in finance, banking, retail, manufacturing, technology, insurance, healthcare and more.
By aligning strategic objectives with key risk management techniques, businesses can set the appropriate context for how they want to monitor risk within their enterprise. With Fusion Framework System, users can define their organizational structure, track key risk and performance indicators, update plans, create incidents, manage vendor relationships, and more.
Fusion Framework engages all levels of the organization with interactive dashboards and reports. Every single action, update, modification and deletion is tracked, and with the incident command center, users can gain a unique view into the status of programs, exercises, simulations, and live incidents as they occur. Through data visualization capabilities, businesses can see how processes and applications interrelate in order to gain insight into performance and understand their organization works.
United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico
Supported languages
English, Irish, Swedish, German, Italian and 13 other languages, Thai, Korean, Portuguese, Japanese, Chinese (Simplified), Russian, Danish, Spanish, Norwegian (Bokmal), Arabic, French, Dutch, Chinese (Traditional)
A rich-feautred platform to oversight our Operational Resilience shortcomings
Used monthly for 2+ years
Reviewed 2020-10-27
Review Source: Capterra
We started with a basic implementation of the tool for a specific need and we found a flexible companion for mapping and enriching our understanding of our risks. The platform is really expansible and allows you to build and to gradually enrich features and data. The platform does not impose any methodology and adapts to the evolution of our operational resilience vision and organizational needs.
We started with a basic implementation of the tool for a specific need and we found a flexible companion for mapping and enriching our understanding of our risks. The platform is really expansible and allows you to build and to gradually enrich features and data. The platform does not impose any methodology and adapts to the evolution of our operational resilience vision and organizational needs.
Pros FUSION is a flexible utility that allows our company to build our vision on resilience capabilities in a flexible way, gradually, without additional hidden costs (licenses and development).
Cons FUSION could come with additional pre-defined modules and templates for immediate implementation and piloting in big organization. Storage on a cloud comes with inevitable questions on security, even if supported by certifications and scrutiny performed by the provider.
It took us time to set up and integrate all of our data, but just plan development for all but one of the 40 teams, went from estimated 3-5 days, down to 1 day. That is BIA data collection in the AM and BCP in the PM. We had basic plans with requirements done in 1 day! This saved us 10K hours of team time during the first year. We have been thrilled with the automation both on the planning side and on the Risk Management side.
It took us time to set up and integrate all of our data, but just plan development for all but one of the 40 teams, went from estimated 3-5 days, down to 1 day. That is BIA data collection in the AM and BCP in the PM. We had basic plans with requirements done in 1 day! This saved us 10K hours of team time during the first year. We have been thrilled with the automation both on the planning side and on the Risk Management side.
Pros That it is so flexible and configurable. We have very specific requirements based on our risk models and this platform allows us to meet every single one.
Cons The classic version is dated, but moving to the Lightening is improving our end user experience. It is also somewhat difficult to learn some of the concepts of relational data, how they integrate and are maximized for those who don't have a background in software back ends. Having said that, I'm not a developer and can do most of my own configurations.
Improved crisis management and communication during events. We call these response plans which are activated based on the level of the event and are a prelude to a recovery plan activation.
Improved crisis management and communication during events. We call these response plans which are activated based on the level of the event and are a prelude to a recovery plan activation.
Pros I love the simplicity as an administrator to make changes, within my knowledge limits and the use of Fuel Hours to supplement my knowledge gaps. There were very view, but some, implementation problems. Fusion listens to their clients and has since improved their implementation process.
I presented a complex model to determine the process RTO based 9 impact categories over time. They delivered what I wanted. Of course, I think, everyone client would want this model and it should be a separate object because it did eat up a lot of our available custom fields in the process object. We are working with Fusion to pull that part out and create a new object or leverage a lesser used object.
I really like the incident management object.
Cons I think there should have been standard dashboarding out of the box. All clients implement a program with a BCP life cycle and dashboard are used to help user and program managers manage compliance to the annual deliverables. Instead these were created with fuel hours. (scale 1-10, 1 being not a big deal to 10 being horrible - this is a 2.)
I am also accustom to having a BIA (Process) review with a maintenance control and we used fuel hours to enhance this for a BIA approval section. I think that should be standard. (scale 1-10, 1 being not a big deal to 10 being horrible - this is a 4.)
Lastly plan conga generator and its templates are not well designed and we have had several changes requested to make them design the way we want them. Fusion could spend more time on the conga templates clients may like. (scale 1-10, 1 being not a big deal to 10 being horrible - this is a 7.)
All these cons are correctable and have been and which is why I added the first PRO above.
The tool works well for our BC and IT plan management. We have taken the next step to use the tool for our disaster recovery exercise monitoring. We are monitoring our exercises and proof of concepts manually and we will eventually implement the Service now connection that will allow us to track, monitor and delegate tasks once an incident is triggered and the plans are executed. We are looking to use the tool too its full capability.
The tool works well for our BC and IT plan management. We have taken the next step to use the tool for our disaster recovery exercise monitoring. We are monitoring our exercises and proof of concepts manually and we will eventually implement the Service now connection that will allow us to track, monitor and delegate tasks once an incident is triggered and the plans are executed. We are looking to use the tool too its full capability.
Pros Plan configuration and management, Incident management, Processes, Library Procedure Group options, Dashboard for reports, Application and Component records. We were looking to replace our old LDRPS and this was clearly a better tool.
Cons The inability to remove/delete user accounts.
• Eliminate silos by using the Fusion Framework System as a single enterprise repository that links different processes, data, and information
• Leverage up-to-date information that is actionable with interactive analytics
• Engage users through automated emails that link them right to the task they need to complete
• Visualize interdependencies and relationships with Fusion's Visual Relationship Browser
• Manage underperforming aspects of the organization by tracking key indicators
• Reduce time spent planning and running exercises by rapidly pulling procedures and related information into an exercise plan
• Drive targeted responses by mapping organizational data
• Consolidate and streamline vendor follow-up and reassessment activities
• Lower risk exposure by monitoring vendor performance
• Improve accountability by automatically incorporating vendor criticality and risk reports into reassessment priorities
FAQs for Fusion Framework System
Below are some frequently asked questions for Fusion Framework System.
Q. What type of pricing plans does Fusion Framework System offer?
Fusion Framework System has the following pricing plans:
Pricing model: Free Trial: Available
Q. Who are the typical users of Fusion Framework System?
Fusion Framework System has the following typical customers:
Small Business, Large Enterprises, Public Administrations, Non Profit, Mid Size Business
Q. What languages does Fusion Framework System support?
Fusion Framework System supports the following languages:
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