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Asterisk Pricing, Features, Reviews and Alternatives

Asterisk product overview

Price starts from

$

595

What is Asterisk?

Asterisk by Digium is an open source communications tool that provides voice and video communication solutions for small, mid-size and large organizations across the globe. The software is freely available and can connect seamlessly with legacy communication systems and VoIP. Asterisk includes many pre-built components that have the capability to handle simple as well as complex voice, video and text communications.

Key benefits of using Asterisk

● Asterisk is an open source framework for building communication applications and consists of hundreds of pre-built components that can be combined together to form solutions such as VoIP gateways, conference bridges, phones systems and voicemail servers.

● The tool offers features such as call recording, call forwarding, call routing, blacklists, call queuing, call waiting, caller ID, calling cards and blind transfer.

● The product can be used to build a complete phone system, to bridge gaps between systems or to extend or enhance an existing system.

● Asterisk is flexible and lets users define the solution that truly fits their requirements and is stable as well as reliable.

● The system supports both classical PBX functionality as well as advanced features that are associated with large, high-end proprietary PBXs and inter-operates both with traditional telephony systems and VoIP systems.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
FAQs/Forum
Phone Support
24/7 (Live rep)

Training options

In Person
Live Online
Videos

Asterisk pricing information

Value for money

4.8

/5

36

Price starts from

$

595

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Asterisk features

Functionality

4.6

/5

36
Total Features31 3 categories

Most valued features by users

Reporting/Analytics
API
Contact Management
Mobile Access
Call Recording
Communication Management
Video Conferencing
Call Routing

Functionality contenders

Asterisk users reviews

Overall rating

4.4

/5

36

Positive reviews

89%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.8/10
Rating distribution

5

4

3

2

1

19

13

3

1

0

Pros
Asterisk is a real time voice and video application, the following points made me recommend it to my industry. It is a free software!!! so amazing with the great solutions it provides.

Wobe Muki Marguerite N.

Presently, I am including students in the system such that while on campus they can benefit from free phone calls while on campus. Asterisk is really amazing.

Wobe Muki Marguerite N.

The openness of the system and ability to create so many solutions based on this little piece of software. It is a great foundation for creating a telecommunication solution for yourself.

AR

Anonymous Reviewer

Cons
Documentation is not good enough. When you have some problem it is hard to find the solution.

AO

Ali Osman A.

When I implementing my system.I could study several implementations and references. But there are no complete updated guide books,videos,references.

Supun A.

System is limited to your knowledge or knowledge you can find online or in books. Can get very complex and you can get swamped if you don't know what you are doing.

AR

Anonymous Reviewer

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Asterisk as a telephony platform between branches of the institution and in applications

Reviewed 2 months ago

Our experience using Asterisk has been very good since it has allowed us to interconnect the institution's branches via VoIP and it has also been possible to scale without problems. In addition to integrating with applications towards the end user

Pros

Asterisk is a flexible VoIP platform that allows interaction with telephone systems within the institution nationwide, also allows integration with specific business applications

Cons

The implementation can be a bit complicated because the server cards and the services of the telephony provider have to be compatible.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Phone system, simple and the best!!!

Reviewed 2 years ago

An amazing free platform! In my industry, we use it everyday and it eases our day-to-day communications. Asterisk, you are unique!!!!

Pros

Asterisk is a real time voice and video application, the following points made me recommend it to my industry. -It is a free software!!! so amazing with the great solutions it provides -It is easy to setup and user friendly. Working as the Network and systems administrator in my industry (education), I discovered asterisk and amazingly I needed not a sophisticated machine to run it and it worked well...

Cons

-One needs to be dedicated to make it work

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

"A solid base for phone systems"

Reviewed 2 months ago
Pros

I've worked with Asterisk for a long time and believe it's a solid phone system platform. The system is straightforward and simple to comprehend. I also like that it's open source, which means we can get a lot of help from the community.

Cons

It entails a number of severe security threats. and We don't obtain the complete event of Outdial parameters in the Asterisk manager interface layer. need to keep an eye out for a variety of activities

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Good open source VOIP solution

Reviewed 4 years ago

If you want a good and free open source VOIP solution that you can manage in house, then Asterisk is a good choice. It can be easily installed (not upgraded however) and managed by IT system administrators. Is logic (queues, SIP opening and context for calling) is something that you will figure out quite quickly. You can even use multiple WAN ports and multiple SIP trunk operators with the same server so this is also an advantage. The biggest disadvantage is that if a new version comes out it is easier to do the fresh installation then rater to go and try to make an upgrade. Overall, as an open source system it is a great value for money.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Small Business Phone System

Reviewed 3 years ago

We use this everyday for our phones. We test a variety of platforms on a regular basis, but we have always stuck with Asterisk because it does everything we need.

Pros

Asterisk has nearly everything you would need in a phone system for a small business. With some technical knowledge you can get the free version of this and do everything yourself with very minor costs to your bottom line.

Cons

The learning curve on Asterisk systems is steep. If you want to do anything custom, you will pretty much have to hire someone to do it for you unless you have a lot of experience and technical knowledge. Much of this can be overcome by using a GUI such as FreePBX.

Asterisk FAQs and common questions

Asterisk has the following pricing plans:
Starting from: $595.00
Pricing model: Free, Open Source
Free Trial: Available


Asterisk has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business


Asterisk supports the following languages:
English


Asterisk supports the following devices:
Android


Yes, Asterisk has an API available for use.


Asterisk offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support, 24/7 (Live rep)

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