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Asterisk

4.4
(40)

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Open-source modular communication system

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(6)

Asterisk Pricing, Features, Reviews and Alternatives

Asterisk FAQs

Q. What type of pricing plans does Asterisk offer?

Asterisk has the following pricing plans:
Starting from: $595.00
Pricing model: Free, Open Source
Free Trial: Available

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Q. Who are the typical users of Asterisk?

Asterisk has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business

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Q. What languages does Asterisk support?

Asterisk supports the following languages:
English

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Q. Does Asterisk support mobile devices?

Asterisk supports the following devices:
Android, iPad, iPhone

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Q. Does Asterisk offer an API?

Yes, Asterisk has an API available for use.

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Q. What level of support does Asterisk offer?

Asterisk offers the following support options:
Knowledge Base, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Phone Support

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Asterisk product overview

Price starts from

595

What is Asterisk?

Asterisk by Digium is an open source communications tool that provides voice and video communication solutions for small, mid-size and large organizations across the globe. The software is freely available and can connect seamlessly with legacy communication systems and VoIP. Asterisk includes many pre-built components that have the capability to handle simple as well as complex voice, video and text communications.

Key benefits of using Asterisk

? Asterisk is an open source framework for building communication applications and consists of hundreds of pre-built components that can be combined together to form solutions such as VoIP gateways, conference bridges, phones systems and voicemail servers.

? The tool offers features such as call recording, call forwarding, call routing, blacklists, call queuing, call waiting, caller ID, calling cards and blind transfer.

? The product can be used to build a complete phone system, to bridge gaps between systems or to extend or enhance an existing system.

? Asterisk is flexible and lets users define the solution that truly fits their requirements and is stable as well as reliable.

? The system supports both classical PBX functionality as well as advanced features that are associated with large, high-end proprietary PBXs and inter-operates both with traditional telephony systems and VoIP systems.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
24/7 (Live rep)
FAQs/Forum
Phone Support

Training options

In Person
Live Online
Videos

Not sure about Asterisk? Compare it with a popular alternative

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Asterisk pricing information

Value for money

4.8

/5

40

Starting from

595

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Asterisk features

Functionality

4.6

/5

40

Total features

29

3 categories

Most valued features by users

Reporting/Analytics
API
Contact Management
Call Recording
Mobile Access
Communication Management
Call Routing
Call Monitoring

Functionality contenders

Asterisk users reviews

Overall Rating

4.4

/5

40

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.65/10
Rating distribution

5

4

3

2

1

22

14

3

1

0

Pros
The openness of the system and ability to create so many solutions based on this little piece of software. It is a great foundation for creating a telecommunication solution for yourself.
Very easy to set up and the user interface is as friendly as I was able to navigate with ease. Asterisk is stable, reliable and SIP configurations are perfect and so adaptable.
Presently, I am including students in the system such that while on campus they can benefit from free phone calls while on campus. Asterisk is really amazing.
Cons
Documentation is not good enough. When you have some problem it is hard to find the solution.
When I implementing my system.I could study several implementations and references. But there are no complete updated guide books,videos,references.
System is limited to your knowledge or knowledge you can find online or in books. Can get very complex and you can get swamped if you don't know what you are doing.

Overall rating contenders

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Adolfo M.

Government Administration, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Asterisk as a telephony platform between branches of the institution and in applications

Reviewed 2 years ago

Our experience using Asterisk has been very good since it has allowed us to interconnect the institution's branches via VoIP and it has also been possible to scale without problems. In addition to integrating with applications towards the end user

Pros

Asterisk is a flexible VoIP platform that allows interaction with telephone systems within the institution nationwide, also allows integration with specific business applications

Cons

The implementation can be a bit complicated because the server cards and the services of the telephony provider have to be compatible.

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Wobe Muki Marguerite N.

Education Management, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Phone system, simple and the best!!!

Reviewed 3 years ago

An amazing free platform! In my industry, we use it everyday and it eases our day-to-day communications. Asterisk, you are unique!!!!

Pros

Asterisk is a real time voice and video application, the following points made me recommend it to my industry. -It is a free software!!! so amazing with the great solutions it provides -It is easy to setup and user friendly. Working as the Network and systems administrator in my industry (education), I discovered asterisk and amazingly I needed not a sophisticated machine to run it and it worked well...

Cons

-One needs to be dedicated to make it work

EH
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Emil H.

Financial Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Good open source VOIP solution

Reviewed 6 years ago

If you want a good and free open source VOIP solution that you can manage in house, then Asterisk is a good choice. It can be easily installed (not upgraded however) and managed by IT system administrators. Is logic (queues, SIP opening and context for calling) is something that you will figure out quite quickly. You can even use multiple WAN ports and multiple SIP trunk operators with the same server so this is also an advantage. The biggest disadvantage is that if a new version comes out it is easier to do the fresh installation then rater to go and try to make an upgrade. Overall, as an open source system it is a great value for money.

Pros

No pros were added to this review

Cons

No cons were added to this review

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William F.

Computer & Network Security, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Small Business Phone System

Reviewed 5 years ago

We use this everyday for our phones. We test a variety of platforms on a regular basis, but we have always stuck with Asterisk because it does everything we need.

Pros

Asterisk has nearly everything you would need in a phone system for a small business. With some technical knowledge you can get the free version of this and do everything yourself with very minor costs to your bottom line.

Cons

The learning curve on Asterisk systems is steep. If you want to do anything custom, you will pretty much have to hire someone to do it for you unless you have a lot of experience and technical knowledge. Much of this can be overcome by using a GUI such as FreePBX.

AR
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Verified reviewer

Religious Institutions, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simply the best

Reviewed 4 years ago
Pros

This is the BEST VOIP software you can use. First of all its a free base. It has so many features that are amazing for small and large business setups. You can buy really cheap analog lines and hook up to this system. And just use your own phones. It saves 1000's of dollars each year from competitive voip systems.

Cons

The software can be buggy when first setting up and interfacing cards. It works great but if you are not familiar with command promp you will not be fully able to set it up.

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