App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Asterisk Logo

Write a review

Open-source modular communication system

(6)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

Asterisk Pricing, Features, Reviews and Alternatives

Asterisk FAQs

Q. What type of pricing plans does Asterisk offer?

Asterisk has the following pricing plans:
Starting from: $595.00
Pricing model: Free, Open Source
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Asterisk?

Asterisk has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does Asterisk support?

Asterisk supports the following languages:
English


Q. Does Asterisk support mobile devices?

Asterisk supports the following devices:
Android, iPad, iPhone


Q. Does Asterisk offer an API?

Yes, Asterisk has an API available for use.


Q. What other apps does Asterisk integrate with?

Asterisk integrates with the following applications:
Microsoft Teams, StatsDrone, Docker


Q. What level of support does Asterisk offer?

Asterisk offers the following support options:
Knowledge Base, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Phone Support

Asterisk product overview

Price starts from

595

What is Asterisk?

Asterisk by Digium is an open source communications tool that provides voice and video communication solutions for small, mid-size and large organizations across the globe. The software is freely available and can connect seamlessly with legacy communication systems and VoIP. Asterisk includes many pre-built components that have the capability to handle simple as well as complex voice, video and text communications.

Key benefits of using Asterisk

? Asterisk is an open source framework for building communication applications and consists of hundreds of pre-built components that can be combined together to form solutions such as VoIP gateways, conference bridges, phones systems and voicemail servers.

? The tool offers features such as call recording, call forwarding, call routing, blacklists, call queuing, call waiting, caller ID, calling cards and blind transfer.

? The product can be used to build a complete phone system, to bridge gaps between systems or to extend or enhance an existing system.

? Asterisk is flexible and lets users define the solution that truly fits their requirements and is stable as well as reliable.

? The system supports both classical PBX functionality as well as advanced features that are associated with large, high-end proprietary PBXs and inter-operates both with traditional telephony systems and VoIP systems.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
24/7 (Live rep)
FAQs/Forum
Phone Support

Training options

In Person
Live Online
Videos

Not sure about Asterisk? Compare it with a popular alternative

Asterisk logo

Asterisk

4.5
(43)
Kixie PowerCall logo
4.7
(274)

Starting from

595

Free plan
Free trial
Pricing range

Starting from

ic-pricetag

No pricing info

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Asterisk pricing information

Value for money

4.8

/5

43

Starting from

595

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Asterisk features

Functionality

4.6

/5

43

Total features

26

3 categories

Most valued features by users

API
Reporting/Analytics
Contact Management
Mobile Access
Call Recording
Communication Management
Video Conferencing
Call Routing

Asterisk users reviews

Overall Rating

4.5

/5

43

Positive reviews

91

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.62/10
Rating distribution

5

4

3

2

1

25

14

3

1

0

Pros
The openness of the system and ability to create so many solutions based on this little piece of software. It is a great foundation for creating a telecommunication solution for yourself.
Presently, I am including students in the system such that while on campus they can benefit from free phone calls while on campus. Asterisk is really amazing.
Best solution for an in-house PBX should you have the ability to manage and maintain it.
Cons
Need to be careful not to leave it open to fraudulent calls. As a CLI based tool it can be a bit confusing to install from the tgz.
It entails a number of severe security threats. And We don't obtain the complete event of Outdial parameters in the Asterisk manager interface layer.
No administration tools, no user interface, lack of commonly needed extensions like phone handset management and voicemail.

Overall rating contenders

AvatarImg
AvatarImg

Stephen H.

Software developer

Marketing and Advertising, 501-1,000 employees

Review source

Overall Rating

It’s a beast… but you need someone to tame it

Reviewed a year ago

Transcript

Stephen H.: Hi there. I am Stephen. I am an IT administrator for a global tech firm and I would give...

AvatarImg
AvatarImg

Adolfo M.

Government Administration, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Asterisk as a telephony platform between branches of the institution and in applications

Reviewed 3 years ago

Our experience using Asterisk has been very good since it has allowed us to interconnect the institution's branches via VoIP and it has also been possible to scale without problems. In addition to integrating with applications towards the end user

Pros

Asterisk is a flexible VoIP platform that allows interaction with telephone systems within the institution nationwide, also allows integration with specific business applications

Cons

The implementation can be a bit complicated because the server cards and the services of the telephony provider have to be compatible.

SS
AvatarImg

Stefano S.

Information Technology and Services, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Asterisk is the world wide best software at no cost PBX!

Reviewed 2 months ago

I use Asterisk since 20 years and it is absolutely the best sofwtare at no cost.

Pros

It ha no cost, it is open standard, fully customzable. AGI Scripts help to add features to asterisk and it is very easy to connect it to other softwares.

Cons

I like everything of Asterisk. It is really the best.

EH
AvatarImg

Emil H.

Financial Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Good open source VOIP solution

Reviewed 7 years ago

If you want a good and free open source VOIP solution that you can manage in house, then Asterisk is a good choice. It can be easily installed (not upgraded however) and managed by IT system administrators. Is logic (queues, SIP opening and context for calling) is something that you will figure out quite quickly. You can even use multiple WAN ports and multiple SIP trunk operators with the same server so this is also an advantage. The biggest disadvantage is that if a new version comes out it is easier to do the fresh installation then rater to go and try to make an upgrade. Overall, as an open source system it is a great value for money.

Pros

No pros were added to this review

Cons

No cons were added to this review

NT
AvatarImg

Nathan T.

Retail, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Top Tier Phone System - Do Not Dismiss it!

Reviewed 8 months ago
Pros

We use Asterisk in conjunction with FreePBX for our business phone solution, it's certainly no easy task to deploy or configure. The documentation available is vast however being an open source project you will run into a few issues dialling in your configuration to the best possible specification. Cost wise it's very cost effective and that's why I believe it's a top tier solution you should consider...

Cons

As mentioned the difficulty of deployment is quite high, not every IT engineer will have the skill set to just stand up this system it does take time and you will run into a few gremlins but certainly you'll not be doing yourself any justice by passing this up.

TM
AvatarImg

Tim M.

Information Technology and Services, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Asterisk is the standard as a free and open-source PBX but use packaged distributions

Reviewed 9 months ago

This is my go-to choice for larger deployments but a packaged version with extras and IT support staff are both necessary for successful deployments. For small organizations without trained Asterisk IT support staff, a hosted solution is better.

Pros

The product has a very long history (20+ years). I was using it back in the early 2000s writing my own AEL scripts to write call flows. However, while it is full featured, it has no built-in GUI, either for admins or users. Using a package like FreePBX is essential for business deployments.

Cons

No administration tools, no user interface, lack of commonly needed extensions like phone handset management and voicemail.

Common Asterisk comparisons

Asterisk logo
Kixie PowerCall logo
AsteriskvsKixie PowerCall
Asterisk logo
3CX logo
Asteriskvs3CX
Asterisk logo
Aircall logo
AsteriskvsAircall

Related categories