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GLPi Logo

GLPi

4.5
(32)

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GLPI is an IT Service Management software.

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GLPi Pricing, Features, Reviews and Alternatives

GLPi FAQs

Q. What type of pricing plans does GLPi offer?

GLPi has the following pricing plans:
Starting from: €19.00/month
Pricing model: Free, Subscription, Open Source
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of GLPi?

GLPi has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does GLPi support?

GLPi supports the following languages:
Arabic, English, French, German, Italian, Polish, Russian, Spanish


Q. Does GLPi offer an API?

Yes, GLPi has an API available for use.


Q. What level of support does GLPi offer?

GLPi offers the following support options:
Knowledge Base, FAQs/Forum, Email/Help Desk

GLPi product overview

Price starts from

19

Per month

Flat Rate

What is GLPi?

GLPI is an incredible ITSM software tool that helps you plan and manage IT changes in an easy way, solve problems efficiently when they emerge and allow you to gain legitimate control over your company’s IT budget, and expenses.

Key benefits of using GLPi

Helpdesk and Asset Management on one platform? Easy with GLPI! We offer complete suite for single price.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
FAQs/Forum
Email/Help Desk

Training options

Webinars
Documentation
Live Online

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GLPi pricing information

Value for money

4.6

/5

32

Starting from

19

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

GLPi features

Functionality

4.4

/5

32

Total features

36

14 categories

Most valued features by users

API
Third-Party Integrations
Reporting/Analytics
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Reporting & Statistics
Data Import/Export

Functionality contenders

GLPi users reviews

Overall Rating

4.5

/5

32

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.68/10
Rating distribution

5

4

3

2

1

18

13

1

0

0

Pros
They praised the software's ability to streamline their IT processes and the ease of use of its user-friendly interface.
All the assets are once updated into the system, It has helped to track assets in and out.
There are several plugins that further assist the customization and solution possibilities for the most diverse challenges. The GLPI community is very supportive and helpful in solving any problems.
Cons
The interface can be a bit rough around the edges. I don't know if ours was badly configured but it was a little slow to access.
The interface is dated, and initially may be very difficult to find where are the settings that the administrator want/need to change.
The use of server disk space can be high depending on the configurations and error logs, which can bring down the application, depending on how disk space management is done.

Overall rating contenders

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