Business Hangouts Pricing, Features, Reviews & Comparison of Alternatives

Business Hangouts

Webinars Software

4.49/5 (75 reviews)

Business Hangouts overview

What is Business Hangouts?

Business Hangouts is a Web Conferencing / Webinar platform . Simple to set up and use, Business Hangouts can accommodate 25 to over 500 simultaneous users. Business Hangouts has over 2.1 m+ enterprise users with many Fortune 500 clients.

Pricing

Starting from
$19/month
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English, Russian

Business Hangouts reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.4
  4.4
  4.2
Martin Doug

Business Hangouts has the perfect web conferencing tool.

Used daily for 1-2 years
Reviewed 2019-09-17
Review Source: Capterra

I really thought that it was very easy to use and it provide a much better option of video conferences than most of the other video platform. Through the Business Hangouts software, scheduling the audio and video calls is very easy. Our conversation chat through the audio and video conferences and screen sharing all good by the Business Hangouts software.

Pros
The best thing of the Business Hangouts is that we can easily schedules our calls and meeting and in this why the support lines of our calling is very helpful for us. The outstanding features of the business hangouts makes this software powerhouse such as file sharing, polling, screen, video sharing and the ability to record. This software let me organize a video conference meeting with everyone at anytime. This software is an efficient software for the audio and video conferencing which allowing me to communicate with our friends, colleagues and team members. Hence, it is a best way for collaboration.

Cons
Mostly the business hangouts works properly but sometimes it created some issues such as it is not as easy to get sound working and get things setup. The quality of video conference is not as best as should. Sometimes the new users have to face difficulty when it is loading due to which I have to sign in again and then our precious time will be waste but it is not all time issue. When we sharing our screen, the video conference quality will be automatically decreased. But still it is an excellent platform for meeting collaboration.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Michell Mayer

Google Hangout the best tool for virtual meetings so far

Used weekly for 1-2 years
Reviewed 2019-11-05
Review Source: Capterra

Pros
Very very easy to use, even a person that is not familiar with technology can work with it. It's share the link and connect! there is no need of user ID and this stuffs...

Cons
It only works with Google Chrome and Firefox browsers, they should go further and be open to other browsers such as Safari, Internet Explorer, etc once some companies are limited about it, so this becomes a limitation. there should be an option for user to see the invited people when sharing a presentation. You can see them but only when you are not presenting full screen materials, this is bad once you lack the expression of your audience.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Andy Mura

Miserable UX

Used occasionally for free trial
Reviewed 2018-01-18
Review Source: GetApp

Pros
-Probably good features -You can send invites to event directly from the dashboard -Integration with Google Calendar

Cons
-More expensive than other solutions -Set up is brutal: you need gmail, G+, a youtube account, AdSense Account, Admin Ritghts on your domain, monetization activated on Youtube, LiveStreaming activated plus a bunch of other requirements and settings -Onboarding via thick pdf handbook!!! OR Set up a meeting with a rep (whenever you can find a spot to schedule a meeting to have support to setup the whole thing) - Got to sign up and went through the painful process of setting up the whole thing just to find out that the product can't be used in Germany (where I currently live). They accepted my credit card and billing address no problem, though. Maybe warn people before they waste two hours? -They say 'free trial, cancel anytime' but there's no visible option to cancel/suspend/delete account anywhere. They don't talk about canceling your account in the FAQs (where you should normally find this kind of information) and searching their documentation returns zero document/guides on this topic. You can access community support by first requesting to be accepted in a 'forum' (it's actually a G+ community). Once you're accepted you have to scroll through all the entries and hope to find somebody who managed to cancel their account. At this point you just feel trapped. Next step, blocking the credit card.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Andrea Mitchell, MSW

Very convenient and easy to use

Used daily for 2+ years
Reviewed 2020-06-09
Review Source: Capterra

It has been very helpful while we are working from home due to COVID-19. We are able to stay connected by using the chat and video call features regularly throughout the day.

Pros
We use the chat feature constantly to communicate between team members. Since it is part of Gmail it is really easy to use throughout the day. It has been particularly valuable during COVID-19 when everyone is working from home and we can't just pop into each other's offices. We are not initiating video calls regularly too.

Cons
It is not as easy to use with people outside of our agency. I would have also liked to be able to call more than one person at a time which also does not seem to be a feature for phone calls.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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Brian Payne

My team likes Business Hangouts

Used daily for 1-2 years
Reviewed 2019-12-11
Review Source: Capterra

When I need to share my screen with a remote member of my team, we are connected in seconds. We've successfully had meetings with dozens of remote participants. We did hit a limit once, with too many remote participants.

Pros
My team uses Business Hangouts for screen sharing, video calls and audio calls. It does what we need it to do. We do audio calls via phone and over the internet with a headset. Audio quality is perfect when using USB headset. Video quality is good to great.

Cons
During a screen share, the user interface requires too many mouse clicks to get different layouts. Actually that is the case for many of the options. However, nobody else on my team has a problem with the user interface.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Business Hangouts pricing

Starting from
$19/month
Pricing options
Subscription
View Pricing Plans

Four subscription plan levels are available:
Lite - up to 25 attendees: $19 per month
Pro - up to 100 attendees: $49 per month
Business - up to 200 attendees: $79 per month
Webcast - up to 5000 attendees: $490 per month

Discounts are available for paying annually, and the software can be tried risk-free for 30-days with a money back guarantee.

Business Hangouts features

Chat
Conferencing

API (228 other apps)
Activity Dashboard (137 other apps)
Automatic Notifications (110 other apps)
CRM Integration (82 other apps)
Call Monitoring (95 other apps)
Call Recording (144 other apps)
Call Routing (106 other apps)
Call Transfer (98 other apps)
Caller ID (88 other apps)
Communication Management (102 other apps)
Contact Management (94 other apps)
Customizable Branding (81 other apps)
Instant Messaging (112 other apps)
Real Time Reporting (85 other apps)
Reporting & Statistics (138 other apps)
Third Party Integration (165 other apps)
Video Conferencing (99 other apps)
Voice Mail (88 other apps)

Additional information for Business Hangouts

Key features of Business Hangouts

  • VoIP
  • Video
  • Unified chat
  • Event planner
  • Registration
  • Geolocation
  • Maps
  • 3D virtual with avatars
  • Moderation
  • Fixed virtual meeting room URLs
  • Reporting
  • Invitations
  • Reminder emails
  • Recording
View All Features

Benefits

Featured registration module for attendee management

Unified, moderated chat for viewers and participants

All-in-one planner, event, notifications and conferencing app

Fixed URLs for permanent virtual meeting rooms

Maps with geolocated attendees

Customizable 3D Virtual Rooms

Custom automatic email invitations and reminder emails