Callmaker Pricing, Features, Reviews & Comparison of Alternatives

Callmaker

Automatic callbacks for website visitors within 25 seconds

5.0/5 (2 reviews)

Callmaker overview

Callmaker provides companies with widgets which can be used across one or multiple websites, to offer visitors free callbacks within 25 seconds. Once a visitor submits their phone number, either landline or mobile, Callmaker automatically calls the company’s agents, and once an available operator accepts the call, Callmaker then calls the visitor on their provided phone number. Calls to clients are made using local numbers, so the client does not incur any fees for receiving the call. If a call request is made outside of office hours, clients can choose a time to schedule the call for on following business days.

Callmaker can be set up to follow two different call routing patterns. In the first, one operator is called at a time, in series, so that if the first agent is busy or does not answer, the second number in the queue is called, and so on. In the second, all agents are called at the same time, which can reduce the amount of time taken to find an available operator. Multiple departments can also be set up, with clients able to select the department they wish to speak to on the call request popup.

Callmaker also includes an admin panel and integrates with Google Analytics, which allows users to view the number of calls made, analyse their return on investment (ROI), assess the performance of agents compared to their KPIs, and more.
callmaker.net

Pricing

Starting from
$43/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 7 other markets, China, Europe, Germany, India, Latin America, Mexico, United Kingdom

Supported languages

Czech, Danish, Dutch, English, French and 6 other languages, German, Italian, Portuguese, Spanish, Swedish, Turkish
Callmaker screenshot: Callmaker allows users to personalize the text, photo, and color of their call ordering widgetHow to Increase Your Website Conversion Rate with Callmaker?Callmaker screenshot: Visitors are automatically called by Callmaker within 25 seconds of submitting their phone numberCallmaker screenshot: Callmaker's widgets and popups can be displayed across desktop, laptop, and mobile web browsers

Callmaker reviews

Excellent
2

Very good
0
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  0.0
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  4.5
  5.0
Michael Schweizer

Great product, progressing fast

Reviewed 2016-06-03
Review Source: Capterra

Callmaker is a great tool to increase the number of sales calls as well as to understand the traffic sources of your leads

Read the full review

Andrew Thorn

Great product, progressing fast

Reviewed 2016-06-03
Review Source: Capterra

Tried an loved! Thanks to Callmaker, we are getting more calls from customers everyday. It just works.

Read the full review

Callmaker pricing

Starting from
$43/month
Pricing options
Free trial
Subscription
View Pricing Plans

Pricing is based on package level and number of calls longer than 5 seconds per month.

Four package levels are available - basic, professional, business, and enterprise.

Plans can be billed monthly or annually for a 10% saving.

Callmaker features

API
Automatic Notifications
Call Reporting
Call Routing
Receiving

Activity Dashboard (55 other apps)
CRM Integration (57 other apps)
Call Monitoring (51 other apps)
Call Recording (75 other apps)
Call Transfer (56 other apps)
Caller ID (54 other apps)
Chat (69 other apps)
Conferencing (65 other apps)
Instant Messaging (53 other apps)
Live / Video Conferencing (46 other apps)
Monitoring (48 other apps)
Reporting & Statistics (49 other apps)
SMS Integration (45 other apps)
Third Party Integration (69 other apps)
Voice Mail (48 other apps)

Additional information for Callmaker

Key features of Callmaker

  • Automated callback
  • Call routing options
  • Multi-country
  • Call records
  • Call traffic source analysis
  • Multi-language
  • Landline or mobile calls
  • Multiple website support
  • Customizable widget
  • Customizable branding
  • Scheduled callbacks
  • Multiple call scenarios
  • Ring groups
  • SMS and email notifications
  • Unlimited operators/agents
  • Department subdivisions
  • Local phone numbers
  • Google Analytics integration
View All Features

Benefits

Callmaker can route calls to managers in a series, with a second manager called if the first is unavailable, and so on.

Users can set up ring groups, in which all managers are called at the same time.

Clients can order calls across the world, and receive incoming calls from a local number so they face no fees for receiving the call.

After successful calls, clients are sent contact details for the sales rep, and agents receive client details via email or SMS.

Multiple departments can be set up, with clients able to select the department they wish to speak to on the call ordering popup.

Clients can be invited to submit their email address after a call, and subscribe to company newsletters or social media pages.