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CallRail vs Nimbata Comparison (2026)

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Overview

Call Tracking provides insight into where inbound calls are coming from.

Our top-rated Call Analytics software enables marketing teams to convert more. Gain real-time insights on the channels, ads and keywords that bring valuable phone leads and sales to your business.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

55

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

39

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

173

5

4

3

2

1

120

36

7

2

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
81%
would recommend this app

4.8

28

5

4

3

2

1

24

3

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

“CallRail gave us a tremendous leg up in lead attribution and provides a great return of value for the cost of this software. ”
DV

David V.

Lead Developer

“For smaller teams, the cost can scale faster than expected if you’re running multiple campaigns.”
CC

Christine C.

Administrator

“Helps tremendously to track leads and create unique phone numbers for each campaign”
Verified reviewer profile picture

Ashley R.

SEO

Pros

“The AI summaries and transcriptions save a ton of time, and the Google Ads integration pushes conversions back automatically so very easy to use”
Verified reviewer profile picture

Antony N.

Marketing

“The feature of blocking certain country codes is only available at a more costly subscription level.”
AK

Alexander K.

CEO

“I like the tracking number is very easy to use and i can create numbers for all my clients websites i create.”
Verified reviewer profile picture

Chris M.

CEO

Cons

“My disclaimer is that I haven't used CallRail in over a year, but when I did use them, they had limited reporting options.”
SM

Sean M.

Director of Admissions

“It lacks integrations and automations compatible with other platforms, and the variety of Tracking Numbers to purchase is very limited.”
AA

Armando A.

Head of Product Development

“There are no texting features available and the plans cannot scale past a certain growth point.”
MB

Morgan B.

Director of Operations

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review8 months ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features65
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Automatic Call Distribution
  • CRM
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scoring
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Caller ID
  • Campaign Analytics
  • Campaign Management
  • Chat/Messaging
  • Computer Telephony Integration
  • Conversion Tracking
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Event Triggered Actions
  • File Transfer
  • IVR
  • Interaction Tracking
  • Keyword Tracking
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Lead Segmentation
  • Live Chat
  • Mobile Access
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • On-Demand Recording
  • Performance Metrics
  • Predictive Analytics
  • Queue Management
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Recording
  • Reporting & Statistics
  • Scheduled Recording
  • Source Tracking
  • Tagging
  • Third-Party Integrations
  • VoIP Connection
  • Voice Mail
  • Web Forms
  • Workflow Management
  • Total features46
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Automatic Call Distribution
  • CRM
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scoring
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Caller ID
  • Campaign Analytics
  • Campaign Management
  • Chat/Messaging
  • Computer Telephony Integration
  • Conversion Tracking
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Event Triggered Actions
  • File Transfer
  • IVR
  • Interaction Tracking
  • Keyword Tracking
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Lead Segmentation
  • Live Chat
  • Mobile Access
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • On-Demand Recording
  • Performance Metrics
  • Predictive Analytics
  • Queue Management
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Recording
  • Reporting & Statistics
  • Scheduled Recording
  • Source Tracking
  • Tagging
  • Third-Party Integrations
  • VoIP Connection
  • Voice Mail
  • Web Forms
  • Workflow Management

Integrations

  • Total integrations16
  • Acquisio
  • Criteo
  • Google Ads
  • Google Analytics 360
  • Google Data Studio
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Kissmetrics
  • Marin Software
  • Meta for Business
  • Microsoft Advertising
  • Mixpanel
  • Pipedrive
  • Pipeline CRM
  • Salesforce Marketing Cloud
  • Salesforce Sales Cloud
  • Skai
  • Slack
  • Unbounce
  • VWO Testing
  • Wix
  • WordPress
  • Zapier
  • Zoho CRM
  • Total integrations13
  • Acquisio
  • Criteo
  • Google Ads
  • Google Analytics 360
  • Google Data Studio
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Kissmetrics
  • Marin Software
  • Meta for Business
  • Microsoft Advertising
  • Mixpanel
  • Pipedrive
  • Pipeline CRM
  • Salesforce Marketing Cloud
  • Salesforce Sales Cloud
  • Skai
  • Slack
  • Unbounce
  • VWO Testing
  • Wix
  • WordPress
  • Zapier
  • Zoho CRM

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