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CallRail Pricing, Features, Reviews and Alternatives
CallRail product overview
What is CallRail?
CallRail makes it easy for businesses of all sizes to turn more leads into better customers. Serving more than 200,000 businesses worldwide, CallRail’s marketing analytics and business communications software delivers real-time insights that help customers market with confidence.
Key benefits of using CallRail
Agency Friendly: We work with agencies to help scale for the number of customers they are serving, provide volume discounts and allow agencies to white-label with ease.
14-Day Free Trial: Give us a shot for 14-days- we're sure you'll love the ease of use and user friendly interface of our powerful application.
No Contract, No Hidden Fees: We believe in being transparent in pricing and being the solution that works for your organization.
Call Reporting & Analytics: Know which campaigns and channels are driving calls to your sales desk.
Typical customers
Platforms supported
Support options
Training options
CallRail pricing information
Value for money
4.4
/5
148
Starting from
45
Per month
Per Feature
Value for money contenders
CallRail features
Functionality
4.4
/5
148
Total features
65
7 categories
Functionality contenders
CallRail users reviews
Overall Rating
4.5
/5
148
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.92/10
5
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105
30
6
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5
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Anonymous Reviewer
Trezelle M.
Steve G.
Saeed K.
BJ
Bruce J.
RC
Renee C.
Overall rating contenders
Jeff B.
Marketing Manager
Marketing and Advertising, 1-10 employees
Review source
Transcript
Jeff B.: Hey there. My name's Jeff, I'm a digital marketing strategist. I would rate a CallRail on a...
Haley N.
New Home Specialist
Real Estate, 51-200 employees
Review source
Transcript
Haley: My name is Haley and I am the online sales counselor for a builder. And I rate CallRail a four...
Chris C.
Verified reviewer
11-50 employees
Used daily for 2+ years
Review source
Share this review:
Several years ago, call tracking used to be done by hardcoding the tracking number into your website and that is not ideal for SEO. However, when I stumbled upon CallRail I fell in love with the ease of use, SEO-friendliness, and call data. The dynamic number insertion is so clutch! I currently have over 100 websites using CallRail and it is crucial to proving the value of my marketing efforts.
The reporting takes a little time to get the hang of, but once you've got it down - it isn't too bad.
Jason Z.
Marketing and Advertising, 11-50 employees
Used daily for 2+ years
Review source
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CallRail software has been a great solution for our agency but in addition the people at CallRail have offered top notch support along the way.
From a marketing agency perspective, CallRail is a powerful solution for lead attribution for specific channels. The phone call and form submission data is critical to showing value to clients.
Easier solutions for adding multiple Keywords pools if needed and the ability to use as few as 2 phone numbers in a keyword pool for small clients would be ideal.
Kaden F.
Marketing and Advertising, 11-50 employees
Used weekly for 1-2 years
Review source
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Callrail has provided an inexpensive option to monitor and record calls and leads for our clients. Its easy to use and easy to integrate into our systems.
CallRail's UI is intuitive and easy to navigate. The software makes as much information as possible available to us as advertisers. The API is also easy to work with and integrate into our reporting systems. Support staff at call rail is always responsive and quick!
Sometimes, callrail will stop tracking numbers, we've had to contact support multiple times to reenable the tracking.
Teresa Y.
Marketing and Advertising, 1-10 employees
Used daily for 6-12 months
Review source
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Not good. We are leaving CallRail to go to another call tracking service.
System uptime was good. The technical support individuals know their product and were very helpful.
As a "manager" I initially had all the access I needed to administer my specific clients. Arbitrarily, CallRail starting revoking permission for various admin functions without notifying me or my Corporate offices. Since this was occurring soon after migrating to CallRail, I assumed I was not doing something correctly. I would go to Corporate for support and they could not figure it our either and...
Colin J.
Hospital & Health Care, 1,001-5,000 employees
Used weekly for 2+ years
Review source
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CallRail is easy to use, pretty intuitive, and does a great job overall with segmenting call volume.
If you have a complicated marketing system, CallRail can get overwhelmed with the dynamic number insertion and may provide contradictory information between "Sources" and "Numbers".
CallRail FAQs and common questions
Q. What type of pricing plans does CallRail offer?
CallRail has the following pricing plans:
Starting from: $45.00/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of CallRail?
CallRail has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does CallRail support?
CallRail supports the following languages:
English
Q. Does CallRail support mobile devices?
CallRail supports the following devices:
Android, iPad, iPhone
Q. Does CallRail offer an API?
Yes, CallRail has an API available for use.
Q. What other apps does CallRail integrate with?
CallRail integrates with the following applications:
Wix, HubSpot Marketing Hub, Marin Software, Salesforce Marketing Cloud, Zapier, Kenshoo Infinity Suite, Unbounce, Pipeline, Salesforce Sales Cloud, Acquisio, Slack, Optimizely, Meta for Business, Mixpanel, Kissmetrics, Google Data Studio, HubSpot CRM, VWO Testing
Q. What level of support does CallRail offer?
CallRail offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base
Common CallRail comparisons
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