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WhatConverts and Nimbata stand out as its top competitors based on similarity, popularity and user reviews. When comparing CallRail to its top 100 alternatives, Freshdesk has the highest rating, with GoTo Connect as the runner-up, and CallRail ranking 22nd place. Freshdesk has the most reviews with a total of 2,433, while CallRail has 148. Users say Freshdesk tops the list for value for money followed by GoTo Connect, while CallRail comes in 15th. Users also say SmartNumber and Dialics are the easiest to use, while CallRail takes 59th place.
Total
23
34
65
features in common
23
features in common
WhatConverts' unique features
Campaign Management
AB Testing
Data Extraction
CRM
CallRail's unique features
Access Controls/Permissions
Customizable Forms
File Transfer
Campaign Analytics
Pricing
Starting from
$30/month
Value for money
0.6
What users say about WhatConverts' value for money
LD
Lisa D.
KK
Kornel K.
Categories in common
Total
29
34
65
features in common
29
features in common
Nimbata's unique features
On-Demand Recording
CRM
Visitor Tracking
Scheduled Recording
CallRail's unique features
Mobile Access
Customizable Forms
IVR / Voice Recognition
Performance Metrics
Categories in common
Total
58
124
65
features in common
58
features in common
CallTrackingMetrics' unique features
Outbound Call Center
HIPAA Compliant
Spam Blocker
Audio Capture
CallRail's unique features
Source Tracking
Lead Segmentation
Web Forms
VoIP Connection
Pricing
Starting from
$39/month
Value for money
What users say about CallTrackingMetrics' value for money
MG
Molly G.
AF
Andy F.
Categories in common
Total
20
37
65
features in common
20
features in common
CallSource's unique features
Performance Management
Dashboard
Campaign Management
Scorecards
CallRail's unique features
Data Import/Export
Recording
API
Inbound Call Center
Pricing
Value for money
0.2
What users say about CallSource's value for money
RJ
Rodrick J.
RW
Rebecca W.
Categories in common
Total
12
14
65
features in common
12
features in common
Retreaver's unique features
Campaign Management
CRM
CallRail's unique features
Access Controls/Permissions
Predictive Analytics
Role-Based Permissions
Queue Management
Pricing
Starting from
$25/month
Value for money
0.5
What users say about Retreaver's value for money
AR
Anonymous Reviewer
LD
Leo D.
Categories in common
Total
12
13
65
features in common
12
features in common
Invoca's unique feature
Conversion Rate Optimization
CallRail's unique features
Data Import/Export
Alerts/Notifications
Campaign Analytics
Call Scripting
Pricing
Value for money
What users say about Invoca's value for money
AF
Amy F.
BM
Becky M.
Categories in common
Total
21
48
65
features in common
21
features in common
CallFire's unique features
Progressive Dialer
Manual Dialer
Outbound Call Center
Call Scheduling
CallRail's unique features
Call Reporting
Recording
Chat/Messaging
Call Tagging
Pricing
Starting from
$99/month
Value for money
What users say about CallFire's value for money
AR
Anonymous Reviewer
CG
Corey G.
Categories in common
Total
23
48
65
features in common
23
features in common
MightyCall's unique features
SMS Messaging
Communication Management
VoIP
Unified Communications
CallRail's unique features
Call Center Management
Customizable Forms
Lead Capture
ROI Tracking
Pricing
Starting from
$9.99/month
Value for money
0.5
What users say about MightyCall's value for money
AR
Anonymous Reviewer
JA
Jaffer A.
Categories in common
Total
27
74
65
features in common
27
features in common
Dialpad's unique features
Manual Dialer
Visual Analytics
Drag & Drop
Multi-User Collaboration
CallRail's unique features
Real Time Monitoring
Call Tracking Metrics
Monitoring
Multi-Campaign
Pricing
Starting from
$15
Value for money
What users say about Dialpad's value for money
SS
Sarah S.
DC
Darien C.
Categories in common
Total
26
36
65
features in common
26
features in common
Novocall 's unique features
SMS Messaging
Reminders
Campaign Planning
Calendar Management
CallRail's unique features
Mobile Access
File Transfer
IVR / Voice Recognition
Real Time Monitoring
Pricing
Starting from
$39/month
Value for money
0.4
What users say about Novocall 's value for money
Mohammad D.
IS
Irwin S.
Categories in common
Total
29
73
65
features in common
29
features in common
RingCentral MVP's unique features
Audio / Video Conferencing
For Small Businesses
Employee Directory
Auto-Dialer
CallRail's unique features
Performance Metrics
Customizable Forms
Caller Profiles
Lead Qualification
Pricing
Value for money
0.4
What users say about RingCentral MVP's value for money
SB
Shawn B.
SL
Sho L.
Categories in common
Total
52
133
65
features in common
52
features in common
CloudTalk's unique features
Progressive Dialer
Process/Workflow Automation
Hotkeys
Customer History
CallRail's unique features
Event Triggered Actions
Predictive Analytics
Web Forms
Customizable Forms
Pricing
Starting from
$25/month
Value for money
0.1
What users say about CloudTalk's value for money
AR
Anonymous Reviewer
Julius T.
Categories in common
Total
20
23
65
features in common
20
features in common
800.com's unique features
Reporting/Analytics
For Small Businesses
PBX
CallRail's unique features
Keyword Tracking
Conversion Tracking
Workflow Management
Call Tagging
Pricing
Starting from
$19/month
Value for money
0.1
What users say about 800.com's value for money
SF
Stacy F.
tk
tait k.
Categories in common
Total
19
23
65
features in common
19
features in common
Callcap's unique features
Visitor Tracking
Performance Management
SMS Messaging
CRM
CallRail's unique features
Data Import/Export
Workflow Management
Source Tracking
Queue Management
Pricing
Starting from
$29/month
Value for money
0.4
What users say about Callcap's value for money
CW
Crystal W.
JP
Jamie P.
Categories in common
Total
45
124
65
features in common
45
features in common
Five9's unique features
Surveys & Feedback
Drag & Drop
Progressive Dialer
SMS Messaging
CallRail's unique features
Keyword Tracking
Caller ID
Lead Segmentation
Customizable Forms
Pricing
Starting from
$100/month
Value for money
0.4
What users say about Five9's value for money
BG
Bernard G.
CM
Christopher M.
Categories in common
Total
21
26
65
features in common
21
features in common
Infinity Call Tracking's unique features
Contact Management
On-Demand Recording
CRM
Campaign Management
CallRail's unique features
Data Import/Export
Real Time Data
Alerts/Notifications
Tagging
Pricing
Starting from
$65/month
Value for money
What users say about Infinity Call Tracking's value for money
LS
Lisa S.
JB
James B.
Categories in common
Total
40
66
65
features in common
40
features in common
800response's unique features
Reporting/Analytics
Visual Analytics
Visitor Tracking
Lead Notifications
CallRail's unique features
Third Party Integrations
Call Disposition
Voice Mail
API
Pricing
Starting from
$250/month
Value for money
0.1
What users say about 800response's value for money
LR
Larry R.
BN
Ben N.
Categories in common
Total
27
30
65
features in common
27
features in common
PhoneWagon's unique features
Scheduled Recording
CRM
On-Demand Recording
CallRail's unique features
Voice Mail
Lead Capture
Live Chat
Call Logging
Pricing
Starting from
$10/month
Value for money
0.3
What users say about PhoneWagon's value for money
MP
Mark P.
PK
Peter K.
Categories in common
Total
47
86
65
features in common
47
features in common
RingCentral Contact Center's unique features
Email Management
Callback Scheduling
Workforce Management
Real-Time Chat
CallRail's unique features
Lead Qualification
Tagging
Access Controls/Permissions
ROI Tracking
Pricing
Value for money
0.4
What users say about RingCentral Contact Center's value for money
EM
Ericka M.
EK
Eric K.
Categories in common
Total
41
55
65
features in common
41
features in common
Ringostat's unique features
VoIP
Virtual Call Center
Real-time Updates
Ring Groups
CallRail's unique features
Call Transcription
Computer Telephony Integration
Access Controls/Permissions
Workflow Management
Pricing
Starting from
$39/month
Value for money
0.1
What users say about Ringostat's value for money
Aleksandra K.
Olena H.
Categories in common
Total
22
47
65
features in common
22
features in common
Clixtell's unique features
Keyword Research Tools
Competitive Analysis
Time on Site Tracking
Geolocation
CallRail's unique features
Voice Mail
Lead Distribution
Workflow Management
Live Chat
Pricing
Starting from
$20/month
Value for money
0.4
What users say about Clixtell's value for money
BS
Bethany S.
CD
Chen D.
Categories in common
Total
51
163
65
features in common
51
features in common
ActiveDEMAND's unique features
Scheduled / Automated Reports
Data Visualization
Forms Management
Email Distribution
CallRail's unique features
Call Center Management
Live Chat
Call Transfer
File Transfer
Pricing
Value for money
0.3
What users say about ActiveDEMAND's value for money
Jon O.
CS
Christina S.
Categories in common
Total
25
103
65
features in common
25
features in common
Nextiva's unique features
Auto-Dialer
Call Queues
Audio/Video Recording
360 Degree Feedback
CallRail's unique features
Real Time Monitoring
Lead Capture
Caller Profiles
Multi-Campaign
Pricing
Starting from
$18.95/month
Value for money
0.4
What users say about Nextiva's value for money
CB
Christine B.
DB
Darek B.
Categories in common
Total
14
31
65
features in common
14
features in common
Marchex's unique features
Polls/Voting
Mobile Keywords
Automated Responses
Scheduled Messaging
CallRail's unique features
Data Import/Export
Workflow Management
ROI Tracking
Inbound Call Center
Pricing
Value for money
0.4
What users say about Marchex's value for money
AR
Anonymous Reviewer
AC
Arthur C.
Categories in common
Total
31
112
65
features in common
31
features in common
InfoFlo's unique features
Accounting Integration
Expense Tracking
Self Service Portal
Auto-Dialer
CallRail's unique features
Performance Metrics
API
Real Time Analytics
Real Time Reporting
Pricing
Value for money
0.2
What users say about InfoFlo's value for money
CB
Cynthia B.
JH
Janet H.
Categories in common
Total
21
41
65
features in common
21
features in common
CallPage's unique features
Visual Analytics
Dashboard
Auto-Dialer
Data Management
CallRail's unique features
Mobile Access
Call Routing
Workflow Management
Role-Based Permissions
Pricing
Starting from
$59/month
Value for money
0.1
What users say about CallPage's value for money
JW
Joanna W.
Kate S.
Categories in common
Total
12
13
65
features in common
12
features in common
Dialics' unique feature
Visitor Tracking
CallRail's unique features
Access Controls/Permissions
Chat/Messaging
Role-Based Permissions
Queue Management
Categories in common
Total
37
96
65
features in common
37
features in common
Ricochet360's unique features
FTC Compliance
Calendar/Reminder System
Sales Reports
Manual Dialer
CallRail's unique features
Web Forms
Real Time Reporting
Access Controls/Permissions
Predictive Analytics
Pricing
Value for money
0.3
What users say about Ricochet360's value for money
BH
Brittany H.
CG
Corey G.
Categories in common
Total
30
62
65
features in common
30
features in common
CloudCall's unique features
Manual Dialer
Outbound Call Center
Employee Activity Monitoring
Phone Key Input
CallRail's unique features
Performance Metrics
Customizable Reports
API
Tagging
Pricing
Value for money
0.7
What users say about CloudCall's value for money
LF
Laura F.
cr
cyndy r.
Categories in common
Total
26
72
65
features in common
26
features in common
JustCall's unique features
Manual Dialer
Real-Time Chat
Template Management
Video Conferencing
CallRail's unique features
Real Time Monitoring
Real Time Data
Chat/Messaging
Multi-Campaign
Pricing
Starting from
$30/month
Value for money
0.1
What users say about JustCall's value for money
CL
Carina L.
AR
Anonymous Reviewer
Categories in common
Total
30
68
65
features in common
30
features in common
Phonexa's unique features
Multiple Scripts
Spam Blocker
Lead Nurturing
Social Media Monitoring
CallRail's unique features
Call Reporting
Customizable Reports
Monitoring
Real Time Analytics
Pricing
Value for money
0.5
What users say about Phonexa's value for money
FK
Fahad K.
AW
Alicia W.
Categories in common
Total
36
118
65
features in common
36
features in common
Close's unique features
Self Service Portal
Performance Management
Shared Contacts
Prospecting Tools
CallRail's unique features
Automatic Call Distribution
Call Transcription
Access Controls/Permissions
Customizable Forms
Pricing
Starting from
$25/month
Value for money
What users say about Close's value for money
AR
Anonymous Reviewer
SO
Sean O.
Categories in common
Total
24
30
65
features in common
24
features in common
Ringba's unique features
Campaign Management
Reporting/Analytics
AB Testing
Phone Key Input
CallRail's unique features
Access Controls/Permissions
Customizable Reports
Archiving & Retention
Source Tracking
Pricing
Starting from
$99/month
Value for money
0.6
What users say about Ringba's value for money
Syed Farid A.
Muhammad a.
Categories in common
Total
40
219
65
features in common
40
features in common
EngageBay's unique features
Signature Management
Marketing Calendar
Multi-Channel Marketing
Usage Tracking/Analytics
CallRail's unique features
Keyword Tracking
Real Time Reporting
Call Transfer
Chat/Messaging
Pricing
Starting from
$10.79/month
Value for money
0.4
What users say about EngageBay's value for money
SK
Sudip K.
CV
Carlos V.
Categories in common
Total
24
45
65
features in common
24
features in common
CallHippo's unique features
Phone Key Input
Callback Scheduling
Blended Call Center
Manual Dialer
CallRail's unique features
Keyword Tracking
Customizable Forms
Lead Capture
ROI Tracking
Pricing
Starting from
$14/month
Value for money
0.4
What users say about CallHippo's value for money
HK
Hasan K.
PH
Poonam H.
Categories in common
Total
27
61
65
features in common
27
features in common
FluentStream's unique features
Outbound Call Center
By-Extension Reporting
Blended Call Center
Unattended Call Management
CallRail's unique features
Call Reporting
Conversion Tracking
Monitoring
Third Party Integrations
Pricing
Starting from
$20/month
Value for money
0.2
What users say about FluentStream's value for money
JL
Joseph L.
JG
Jonathan G.
Categories in common
Total
46
233
65
features in common
46
features in common
Agile CRM's unique features
Customer Management
Win / Loss Analysis
Cataloging/Categorization
Network Monitoring
CallRail's unique features
Call Tracking
Tagging
Call Transfer
Source Tracking
Pricing
Starting from
$8.99/month
Value for money
0.3
What users say about Agile CRM's value for money
DB
Drew B.
BD
Brandon D.
Categories in common
Total
35
99
65
features in common
35
features in common
Revenue.io's unique features
Dashboard
Attribution Modeling
CRM
Sales Reports
CallRail's unique features
Third Party Integrations
Multi-Campaign
Reporting & Statistics
Customizable Forms
Pricing
Value for money
0.3
What users say about Revenue.io's value for money
Tim E.
WW
Wolf W.
Categories in common