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CallRail Logo

Call Tracking & Analytics

Last updated: September 2024

CallRail Alternatives & Competitors

Top 1 free alternatives

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


CallTrackingMetrics logo

The Only All-in-One Call Tracking & Contact Center Solution

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Features

Total

CallTrackingMetrics logo
CallRail logo

57

121

62

features in common

57

features in common

CallTrackingMetrics logo

CallTrackingMetrics user ratings

Functionality

4.6
(129)

Top features

  • Performance Metrics

    5.0

  • Call Tagging

    5.0

  • Performance Management

    5.0

CallRail logo

CallRail user ratings

Functionality

4.3
(168)

Top features

  • Source Tracking

    5.0

  • Lead Segmentation

    5.0

  • Lead Capture

    4.9

Pricing

Starting from

$79/month

Value for money

CallTrackingMetrics logo
4.5

0.2

CallRail logo
4.3

What users say about CallTrackingMetrics' value for money

They also follow-up to ensure everything is still going well with the issue/update. CTM works great for our clients, and its great to know the Customer Service is there to support us when we need it.
I really like the fact integration with any source is seamless. Super easy to connect with Google Ads, Analytics, Bing Ads, LinkedIn, etc.
Dialpad logo

Cloud communications system for enterprise businesses.

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Features

Total

Dialpad logo
CallRail logo

30

81

62

features in common

30

features in common

Dialpad logo

Dialpad user ratings

Functionality

4.2
(536)

Top features

  • Call Conferencing

    5.0

  • Meeting Management

    5.0

  • Access Controls/Permissions

    5.0

CallRail logo

CallRail user ratings

Functionality

4.3
(168)

Top features

  • Source Tracking

    5.0

  • Lead Segmentation

    5.0

  • Lead Capture

    4.9

Pricing

Starting from

$27/month

Value for money

Dialpad logo
4.1

0.2

CallRail logo
4.3

What users say about Dialpad's value for money

We have found this to be a reliable phone service alternative to Vonage that we previously used. The price is right, the functionality is good, and we are pleased with the service.
Dialpad offers a number of comprehensive features that will suit most growing businesses needs, most important of which is the ability to take work calls from a personal cellphone.
Aircall logo

Phone system for support and sales teams

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Features

Total

Aircall logo
CallRail logo

42

95

62

features in common

42

features in common

Aircall logo

Aircall user ratings

Functionality

4.1
(428)

Top features

  • Employee Activity Monitoring

    5.0

  • Time Zone Tracking

    5.0

  • Real-Time Monitoring

    5.0

CallRail logo

CallRail user ratings

Functionality

4.3
(168)

Top features

  • Source Tracking

    5.0

  • Lead Segmentation

    5.0

  • Lead Capture

    4.9

Pricing

Starting from

$40/month

Value for money

Aircall logo
4.0

0.3

CallRail logo
4.3

What users say about Aircall's value for money

This has interrupted service and effected customer service provided. I have received a response from the aircall team as they are aware the software does not work well with bluetooth devices.
The support team and account managers are more than happy to do anything to make using the software an easy and somewhat enjoyable experience. The power dallier feature is by far the best component.
Twilio logo

Build, Scale, and Operate Customized Communication Solutions

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Features

Total

Twilio logo
CallRail logo

29

72

62

features in common

29

features in common

Twilio logo

Twilio user ratings

Functionality

4.5
(464)

Top features

  • Reporting & Statistics

    5.0

  • Voicemail Transcription

    5.0

  • SIP Trunking

    5.0

CallRail logo

CallRail user ratings

Functionality

4.3
(168)

Top features

  • Source Tracking

    5.0

  • Lead Segmentation

    5.0

  • Lead Capture

    4.9

Pricing

Starting from

$0.01

Value for money

Twilio logo
4.3
CallRail logo
4.3

What users say about Twilio's value for money

Fantastic service for the money they ask. Twilio is a wonderful tool for building an infrastructure for making phone calls and sending SMS messages.
Some of the support team at Twilio is okay. Some of them are the worst: Rude, unhelpful and stubborn and zero knowledge about their product and the industry they are part of.
Kixie PowerCall logo

Ultra-reliable, easily-automated calling & texting for sales

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Features

Total

Kixie PowerCall logo
CallRail logo

42

94

62

features in common

42

features in common

Kixie PowerCall logo

Kixie PowerCall user ratings

Functionality

4.6
(276)

Top features

  • Process/Workflow Automation

    5.0

  • Performance Management

    5.0

  • Interaction Tracking

    5.0

CallRail logo

CallRail user ratings

Functionality

4.3
(168)

Top features

  • Source Tracking

    5.0

  • Lead Segmentation

    5.0

  • Lead Capture

    4.9

Pricing

Value for money

Kixie PowerCall logo
4.6

0.3

CallRail logo
4.3

What users say about Kixie PowerCall's value for money

We have had very few issues with their system and they are always quick to respond and help us with any issues we have. The ease of use and connectivity that Kixie provides is fantastic.
I also love the local-presence. The voicemail drop is fantastic, and the templated texts are so effective.