CallRail Alternatives

(243)

Voice and messaging for your web and mobile applications

Pricing

Starting from

$0.01

Value for money

4.3

0.1

4.4

What users say about Twilio's value for money

I like how reliable the services is, which is a major draw and value for money with the costs. At occasional times when there are issues, they are resolved speedily.

Anonymous Reviewer

The costs are probably the single best thing about Twilio.

Gary W.

Features

Total

features in common

Twilio's unique features

Performance Management
Mobile Coupons
Multiple Scripts
Compliance Management

CallRail's unique features

Call Tracking Metrics
Conversion Tracking
Automatic Lead Distribution
Analytics/ROI Tracking

Categories in common

Phone.com

4.0

(38)

Communicate Better

Pricing

Value for money

3.9

0.5

4.4

What users say about Phone.com's value for money

Powerful Cloud Based Phone System at the right price.

Anonymous Reviewer

So let this review be your warning. The low price comes with a massive.

Scott H.

Features

Total

features in common

Phone.com's unique features

HD Audio
Real-Time Chat
Collaboration Tools
Softphone

CallRail's unique features

Call Reporting
Configurable Workflow
Archiving & Retention
Monitoring

Categories in common

SpitFire

(21)

Web-based predictive dialer software for call centers

Pricing

Starting from

$70/month

Value for money

3.9

0.5

4.4

What users say about SpitFire's value for money

Time zones are extremely convenient and the reports allow us to track & improve metrics. It's been priceless in that regard.

Anonymous Reviewer

There was always a 3-5 second delay before the message was left so we were never able to use it. The company was never able to demonstrate a working product refused to give me my money back.

Anonymous Reviewer

Features

Total

features in common

SpitFire's unique features

Call Scheduling
Mailing List Management
FTC Compliance
Text to Speech

CallRail's unique features

Call Routing
Conversion Tracking
Archiving & Retention
Source Tracking

Categories in common

CallFire

4.4

(23)

Telephony and call center app

learn more Compare

Pricing

Starting from

$99/month

Value for money

4.5

0.1

4.4

What users say about CallFire's value for money

It has been a great help for my business to generate more revenue with better quality and low maintenance problems.

Anonymous Reviewer

Best tool for mass communication that is cost-effective and easy to use. You can reach your customer base at the touch of a button and get whatever info needed to scale or improve your business.

Joel N.

Features

Total

features in common

CallFire's unique features

Call Scripting
Open Database Design
Knowledge Base Management
Voice Mail

CallRail's unique features

Call Reporting
Customizable Reports
Archiving & Retention
Tagging

Categories in common

Bitrix24

4.0

(458)

100% free CRM, collaboration and communication tool suite

Pricing

Starting from

$24/month

Value for money

4.2

0.2

4.4

What users say about Bitrix24's value for money

It has great value for money and pricing is unbeatable as compared to other software solutions in the market for same purpose. Brilliant within the company social feature.

Irfan A.

They are responsive in their support. I enjoy how the various functions are available to low-price users.

Anna W.

Features

Total

358

features in common

Bitrix24's unique features

Punch card
Call Scripting
Real-time Consumer-facing Chat
Web-based Deployment

CallRail's unique features

Call Tracking Metrics
Keyword Tracking
Automatic Lead Distribution
Analytics/ROI Tracking

Categories in common

InfoFlo

(82)

All-in-One CRM Software Solution

Pricing

Value for money

4.6

0.2

4.4

What users say about InfoFlo's value for money

All emails and documents it makes us look like we have all the info...Because we do. Price----absolutely most for the money.

jim S.

A cost effective and simple solution to my problem.

Martin C.

Features

Total

126

features in common

InfoFlo's unique features

Alerts / Escalation
Progressive Dialer
Self Service Portal
Document Storage

CallRail's unique features

Call Tracking Metrics
Labeling
Automatic Lead Distribution
Monitoring

Categories in common

CloudTalk

(201)

Cloud-based call center software for sales and support teams

Pricing

Starting from

$20/month

Value for money

4.4

What users say about CloudTalk's value for money

Cloudtalk helps us with communication in our company and also with our costumers, we are very happy. Everything is quick and easy, love it.

Michaela P.

Easy to onboard and setup, easy to use and very cost effective license pricing. Does not charge for incoming calls like it's competitors do.

Simon D.

Features

Total

140

features in common

CloudTalk's unique features

Alerts / Escalation
Workflow Management
Predictive Dialer
Request Assignment

CallRail's unique features

Lead Qualification
Labeling
Lead Capture
Configurable Workflow

Categories in common

GoToConnect

(569)

The first-ever truly unified voice and video solution.

Pricing

Starting from

$19.95/month

Value for money

4.5

0.1

4.4

What users say about GoToConnect's value for money

Its a good service for the price. I like the phone they provided.

Harvey F.

Jive is extremely cost competitive and willing to accommodate their clients' needs.

Desiree G.

Features

Total

features in common

GoToConnect's unique features

Multiple Parties
Voice Customization
Meeting Management
Multi-Channel Communication

CallRail's unique features

Call Tracking Metrics
Customizable Reports
Automatic Lead Distribution
Source Tracking

Categories in common

Call Center Studio

(36)

Cloud-based call center management software

Pricing

Value for money

4.7

0.3

4.4

What users say about Call Center Studio's value for money

Easy to deploy with zero hardware cost. All of the system operates on Google Cloud Platform which offer great uptime.

Saran O.

Value for money is good. It is easy however somebody needs to teach you first.

Gülsen G.

Features

Total

features in common

Call Center Studio's unique features

On-Demand Recording
Voice Customization
Manual Dialer
Multiple Parties

CallRail's unique features

Call Tracking Metrics
Conversion Tracking
Automatic Lead Distribution
Lead Capture

Categories in common

Freshcaller

3.9

(23)

Modern Phone System for customer support & sales

Pricing

Starting from

$15/month

Value for money

3.7

0.7

4.4

What users say about Freshcaller's value for money

Get entire call history with cost and recordings. Cost effective compared to larger companies.

Mian M.

I am very undecided whether to buy it also because I would need many licenses and the costs go up.

Nicola A.

Features

Total

features in common

Freshcaller's unique features

Status Tracking
VoIP
Call Conferencing
Help Desk Management

CallRail's unique features

Configurable Workflow
Interaction Tracking
Automatic Lead Distribution
Tagging

Categories in common

Talkdesk

(664)

The world's leading cloud-based contact center software.

Pricing

Value for money

4.5

0.1

4.4

What users say about Talkdesk's value for money

The system is easy to use and it's exciting to see Talk Desk continue to invest in innovation. We're very likely to continue our Talk Desk partnership.

Chris H.

Reasonable pricing model that supports our needs.

Anonymous Reviewer

Features

Total

features in common

Talkdesk's unique features

Open Database Design
VoIP
Lead Management
Multiple Parties

CallRail's unique features

Keyword Tracking
Multi-Campaign
Call Tracking Metrics
Campaign Analytics

Categories in common

Dialpad

4.3

(409)

Cloud communications system for enterprises

Pricing

Starting from

$15

Value for money

4.4

What users say about Dialpad's value for money

Great service, great price, great support. I would recommend staying away from their desk phones as much as possible, but using the app has helped move our legacy organization into the 21st century.

Mike R.

The value is great for what you pay. We appreciate the pricing as we are a smaller company.

Kate B.

Features

Total

features in common

Dialpad's unique features

Multimedia Support
Website Analytics
Video Conferencing
Meeting Management

CallRail's unique features

Call Tracking Metrics
Customizable Reports
API
Analytics/ROI Tracking

Categories in common

Kixie PowerCall

(145)

Ultra-reliable, easily-automated calling & texting for sales

Pricing

Starting from

$29/month

Value for money

4.7

0.3

4.4

What users say about Kixie PowerCall's value for money

Very excited about this company and can see the value with how much money it can save our company.

Margie S.

Saved us a ton of money for a simple trackable dialer.

Rowdie Mitch G.

Features

Total

features in common

Kixie PowerCall's unique features

Task Scheduling
Reporting & Statistics
Unified Communications
Call Center Management

CallRail's unique features

Conversion Tracking
Labeling
Call Tracking Metrics
Multi-Campaign

Categories in common

Ring4

(14)

Second phone number app for texting and calling

Pricing

Starting from

$9.99/month

Value for money

4.5

0.1

4.4

What users say about Ring4's value for money

A cost effective alternative to buying another SIM when working across two countries. Able to take calls when I am in either country.

Mark R.

This software has an easy set up, links all your existing contacts, and allows you to talk/text without having to pay your phone company a bunch of money.

Rochae H.

Features

Total

features in common

Ring4's unique features

Call List Management
Predictive Dialer
Video Conferencing
VoIP

CallRail's unique features

Call Reporting
Conversion Tracking
API
Multi-Campaign

Categories in common

Aircall

(183)

Phone system for support and sales teams

Pricing

Starting from

$30/month

Value for money

4.0

0.4

4.4

What users say about Aircall's value for money

Easy to use, great pricing as well get a real value for money. The customer support is also very responsive and quick to solve any issues.

Jonathon B.

The application is very much cost effective in comparison to the features it provides.

Murali K.

Features

Total

102

features in common

Aircall's unique features

Multiple User Accounts
Text to Speech
IVR / Voice Recognition
Manual Dialer

CallRail's unique features

Conversion Tracking
Lead Qualification
Call Tracking Metrics
Call Tracking

Categories in common

Five9

(384)

Cloud contact and call center software

Pricing

Starting from

$100/month

Value for money

4.0

0.4

4.4

What users say about Five9's value for money

Very responsive account management. Monthly billing plan so you can scale up and down users easily to manage costs.

Anonymous Reviewer

Offers a lot of customization for reporting and customer support was helpful when I called in. UI is a little outdated, but overall great value for the price.

Josh R.

Features

Total

131

features in common

Five9's unique features

FTC Compliance
Prioritization
Request Assignment
Alerts / Escalation

CallRail's unique features

Conversion Tracking
Lead Qualification
Caller ID
Tagging

Categories in common

Ricochet360

5.0

(23)

Sales is a contact sport. Our Auto Dialer connects you 1st!

Features

Total

102

features in common

Ricochet360's unique features

Lead Generation
Social Marketing
FTC Compliance
Internal Chat Integration

CallRail's unique features

Customizable Reports
Monitoring
Call Tracking
Automatic Lead Distribution

Categories in common

RingCentral Contact Center

4.3

(154)

The Collaborative Contact Center solution from the industry

Pricing

Value for money

4.0

0.4

4.4

What users say about RingCentral Contact Center's value for money

Customer service is great. I am very glad I switched to Ring Central, not only do I get better service but for a better price.

Carla M.

I really enjoyed this tool, and like the idea of having a virtual fax. The cost does not justify keeping a unnecessary tool.

Frank D.

Features

Total

features in common

RingCentral Contact Center's unique features

Performance Management
Multi-Channel Management
Multiple Scripts
Live Chat

CallRail's unique features

Configurable Workflow
Lead Qualification
Call Reporting
Source Tracking

Categories in common

CallTrackingMetrics

(61)

The Only All-in-One Call Tracking & Contact Center Solution

Pricing

Starting from

$39/month

Value for money

4.6

0.2

4.4

What users say about CallTrackingMetrics' value for money

Great Software for the Price, Compared to other Options.

Diego L.

We like that we can regionally track where the calls are coming from so that we can optimize our budget.

KENNNETH S.

Features

Total

features in common

CallTrackingMetrics' unique features

Local Caller ID
Third Party Integrations
Live Chat
IVR / Voice Recognition

CallRail's unique features

Customizable Reports
Lead Capture
Automatic Lead Distribution
Source Tracking

Categories in common

NICE inContact

(456)

Cloud Contact Center Software

Pricing

Starting from

$100/month

Value for money

4.0

0.4

4.4

What users say about NICE inContact's value for money

This product allows great management and works perfectly, no downtime so no money lost. I've been using it in different companies and never got much of a problem.

Camilo H.

We like incontact but we are a smaller company and everything cost money and I don't know if we are getting everything out of what we are currently paying.

David M.

Features

Total

108

features in common

NICE inContact's unique features

Labor Forecasting
Skills Tracking
Voice Mail
FTC Compliance

CallRail's unique features

Configurable Workflow
Keyword Tracking
Call Tracking Metrics
Lead Qualification

Categories in common

LiveAgent

(1,002)

Great customer service starts with better help desk software

Pricing

Starting from

$15/month

Value for money

4.7

0.3

4.4

What users say about LiveAgent's value for money

Overall one of the best help desk solutions we have tried. We are very happy with the pricing and support on our end.

Dave L.

I like their complete package, its really beneficial for small to mid sized organizations, the features are premium and theres definately value for money. I would recommend LiveAgent.

Anonymous Reviewer

Features

Total

185

features in common

LiveAgent's unique features

Customer Profiles
File Sharing
Content Management
CRM

CallRail's unique features

Keyword Tracking
Multi-Campaign
Call Tracking Metrics
Campaign Analytics

Categories in common

Talkroute

4.4

(14)

Virtual phone system for communicating with customers

Pricing

Starting from

$19/month

Value for money

3.9

0.5

4.4

What users say about Talkroute's value for money

Nothing but great things to say, easy setup, fair pricing and a better system them my phone/Internet company was able to provide.

Ed K.

40 bucks a month is a bit steep for me to pay. When clones come out with lower prices I might have to jump ship.

mike g.

Features

Total

features in common

Talkroute's unique features

Online Voice Transmission
Virtual Extensions
File Transfer
VoIP Connection

CallRail's unique features

Campaign Analytics
Inbound Call Center
Archiving & Retention
Tagging

Categories in common

EveryDay Voip

5.0

(1)

Cloud-based PBX system

Features

Total

features in common

EveryDay Voip's unique features

Event Triggered Actions
Multiple Parties
Call Queues
SMS Messaging

CallRail's unique features

Call Logging
Campaign Analytics
Archiving & Retention
Lead Qualification

Categories in common

Virtual PBX

(22)

Trusted VoIP for any office, anywhere.

Pricing

Starting from

$14.99/month

Value for money

4.8

0.4

4.4

What users say about Virtual PBX's value for money

Overall I’ve been very happy with the service and it’s a inexpensive alternative to answering services.

Jason O.

The price cannot be beat. I am happy with the service and customer service.

Marc S.

Features

Total

features in common

Virtual PBX's unique features

Virtual Call Center
SMS Messaging
VoIP
Call Center Integration

CallRail's unique features

Configurable Workflow
Inbound Call Center
Automatic Lead Distribution
Lead Distribution

Categories in common

RingCentral Office

(867)

RingCentral Office - All-inclusive business phone system

Pricing

Starting from

$19.99/month

Value for money

4.0

0.4

4.4

What users say about RingCentral Office's value for money

The platform is stable, it is easy to configure, it has excellent telephone support and it is has a very competitive price. I use a plantronics headset and have been using Ring Central for 8 years.

Anonymous Reviewer

Overall, this is solid system that is improving every year. I would like to see the mobile app experience more refined but it's a nice VOIP for the money.

Anonymous Reviewer

Features

Total

features in common

RingCentral Office's unique features

Unified Communications
Call Conferencing
IVR / Voice Recognition
Telemarketing Management

CallRail's unique features

Call Tracking
Conversion Tracking
API
Multi-Campaign

Categories in common

WhatConverts

4.9

(45)

Call, lead and conversion tracking with real-time reporting

Pricing

Starting from

$30/month

Value for money

5.0

0.6

4.4

What users say about WhatConverts' value for money

The user interface is superior and the pricing is much more cost-effective. I am now using WhatConverts for 19 accounts and counting.

Mark E.

Pricing is very competitive and the software works sealmlessly.

Anonymous Reviewer

Features

Total

features in common

WhatConverts' unique features

Lead Segmentation
Event Tracking
Website Analytics
Chat/Messaging

CallRail's unique features

Call Logging
Configurable Workflow
Archiving & Retention
Inbound Call Center

Categories in common

Convoso

(16)

Dial Smarter, Not Harder

Pricing

Starting from

$90/month

Value for money

4.9

0.5

4.4

What users say about Convoso's value for money

Cost and performance tracking, improved speed to contact, decreased lead spend, increased revenue.

Shane L.

Being able to track our costs and conversion ratios better than ever before. Also our speed to contact seems to lead our peers evidence by speaking to lead companies and verify time from post to dial.

Shane L.

Features

Total

features in common

Convoso's unique features

Queue Management
Power Dialer
Real Time Reporting
Call Center Management

CallRail's unique features

Campaign Analytics
Labeling
Archiving & Retention
Recording

Categories in common

Zadarma

3.7

(32)

Business phone system for companies of all sizes

Pricing

Starting from

$5/month

Value for money

3.7

0.7

4.4

What users say about Zadarma's value for money

With Zadarma we got an amazing solution for a very attractive price. It’s seems like there’s nothing their service cannot do.

Anonymous Reviewer

SMS delivery was not working and they refused to refund.

Anonymous Reviewer

Features

Total

features in common

Zadarma's unique features

Call Scripting
Multi-Channel Communication
Website Integration
Workflow Management

CallRail's unique features

Call Tracking Metrics
Conversion Tracking
Archiving & Retention
Recording

Categories in common

EngageBay

(68)

Integrated sales & marketing software for growing teams

Pricing

Starting from

$9.99/month

Value for money

4.8

0.4

4.4

What users say about EngageBay's value for money

A great automation tool with a competitive price.

Jan Patrick T.

Best on the market - and certainly at this price.

Sian M.

Features

Total

203

features in common

EngageBay's unique features

Conversion Rate Optimization
Engagement Analytics
Contact Database
Content Creation

CallRail's unique features

Call Logging
Configurable Workflow
Archiving & Retention
Labeling

Categories in common

Dixa

4.3

(19)

Conversational Customer Service Software

Pricing

Starting from

$99/month

Value for money

4.2

0.2

4.4

What users say about Dixa's value for money

Excellent cloud solution for your callcenter with a reasonable cost.

Roberth C.

Currently, our team is more than satisfied with the outcomes that we got for that price.

Elizabeth S.

Features

Total

features in common

Dixa's unique features

Real Time Data
Outbound Call Center
Queue Management
Knowledge Base Management

CallRail's unique features

Campaign Analytics
Data Import/Export
Archiving & Retention
Lead Qualification

Categories in common

Nextiva

(178)

Simplifying Business Communication

Pricing

Starting from

$18.95/month

Value for money

4.0

0.4

4.4

What users say about Nextiva's value for money

Overall this product is well worth the money, especially if everyone in the office is working remotely, its easy very user friendly, and customer service has been helpful when needed.

Heather D.

Was better than Intulse, the previous provider i was with, but still glitchy and more overpriced than the better software, Dialpad, which i'm happily using currently.

Anonymous Reviewer

Features

Total

features in common

Nextiva's unique features

Offline Response Collection
VoIP Connection
Mobile Access
Multi-User Collaboration

CallRail's unique features

Call Tracking Metrics
Conversion Tracking
API
Analytics/ROI Tracking

Categories in common

PhoneBurner

(141)

Power dialer & outbound sales acceleration software for SMBs

Pricing

Starting from

$149/month

Value for money

4.7

0.3

4.4

What users say about PhoneBurner's value for money

It's simple, fast, customer support and onboarding is great. Plus, it rakes in money like you wouldn't beleive.

Christopher O.

The price point is just too high for an ordinary user. PhoneBurner should consider making smaller subscriptions for normal people, because they have a good thing going and could make more out of it.

Sophia C.

Features

Total

100

features in common

PhoneBurner's unique features

For Republicans
Role-Based Permissions
Event Triggered Actions
Appointment Scheduling

CallRail's unique features

Campaign Analytics
Keyword Tracking
Call Routing
Source Tracking

Categories in common

Genesys Cloud

4.1

(108)

Mobile optimized cloud call center with multichannel routing

Pricing

Starting from

$75/month

Value for money

3.9

0.5

4.4

What users say about Genesys Cloud's value for money

Overall experience has been great and support has been responsive. The only drawbacks are their lack additional reporting options and their price.

Reynante B.

We have based our call centre around part time shifts due to the demand of our business. The pricing model will have to be reviewed for our operations as we continue to grow.

Cory T.

Features

Total

131

features in common

Genesys Cloud's unique features

FCC Compliance
Power Dialer
Screen Sharing
Drag & Drop

CallRail's unique features

Customizable Reports
Lead Qualification
Call Tracking Metrics
Source Tracking

Categories in common

VoIPstudio

(26)

VoIP phone service provider for staff communication

Pricing

Starting from

$4.99/month

Value for money

4.8

0.4

4.4

What users say about VoIPstudio's value for money

Super happy with their service, it took me a long time to find a provider that was both reliable and good value for money.

Amy K.

This is an incredibly cost effective system and it's quite packed with features.

Sol S.

Features

Total

features in common

VoIPstudio's unique features

VoIP Connection
Third Party Integrations
Call Conferencing
Live Chat

CallRail's unique features

Configurable Workflow
Labeling
Automatic Lead Distribution
Multi-Campaign

Categories in common

User.com

(30)

The engine of growth. An all in one solution for user data.

Pricing

Starting from

$49/month

Value for money

4.6

0.2

4.4

What users say about User.com's value for money

I was surprised about how well it worked and what's more important, they offered a great price.

Evelyn R.

All the features you need for a friendly price for a startup.

Gerald H.

Features

Total

210

features in common

User.com's unique features

Contact Management
Email Templates
Collaboration Tools
Conditional Logic

CallRail's unique features

Call Tracking Metrics
Labeling
Call Reporting
Call Routing

Categories in common

CallSource

4.4

(193)

Performance management solution for sales & marketing calls

Pricing

Value for money

4.2

0.2

4.4

What users say about CallSource's value for money

I am able to see where our calls are coming from if it is Facebook, Google or our website for example. Great deal for the cost.

Brittney D.

In a world of "make the most off a client" we feel that CallSource is an exception in that they work with us to provide the most cost effective solutions for our clients.

Frank S.

Features

Total

features in common

CallSource's unique features

Real Time Monitoring
Lead Management
Review Request
Dashboard

CallRail's unique features

Call Logging
Data Import/Export
API
Lead Capture

Categories in common

Nimbata

4.9

(13)

Call tracking analytics for direct marketing, PPC, and SEO

Features

Total

features in common

Nimbata's unique features

Visitor Tracking
Real Time Reporting
Call Transcription
File Transfer

CallRail's unique features

Customizable Reports
Lead Distribution
Automatic Lead Distribution
Tagging

Categories in common

Spoke Phone

(41)

Turn mobile phones into a cloud business phone system / PBX.

Pricing

Starting from

$99/month

Value for money

4.7

0.3

4.4

What users say about Spoke Phone's value for money

Spoke Phone have been great. The customer service is excellent and the price is fantastic, especially if you make lots of calls.

Stacey D.

Somehow it does all of this at a very reasonable price with excellent customer service.

Tim J.

Features

Total

features in common

Spoke Phone's unique features

Reporting/Analytics
Phone Key Input
Multiple Parties
Voice Mail

CallRail's unique features

Call Tracking
Conversion Tracking
Archiving & Retention
Multi-Campaign

Categories in common

Aloware

(25)

so much more than just a sales dialer

Features

Total

features in common

Aloware's unique features

Call Transfer
Manual Dialer
Lead Management
Callback Scheduling

CallRail's unique features

Customizable Reports
Labeling
Automatic Lead Distribution
Multi-Campaign

Categories in common

Agile CRM

(404)

Sales and marketing CRM for growing businesses

Pricing

Starting from

$8.99/month

Value for money

4.2

0.2

4.4

What users say about Agile CRM's value for money

Most companies will try to lock you into a one year commitment, but it is perfectly reasonable to know everything works together in harmony. Question 3: Is this the right price for me.

Adam D.

It has kept a great log of our consultants past and present, so in that respect - it has done it's job. I just feel like the cost (for 3 operators) does not justify the tool.

Derek "Storme" B.

Features

Total

226

features in common

Agile CRM's unique features

Cost-to-Completion Tracking
Email Templates
Contact Management
Contextual Targeting

CallRail's unique features

Campaign Analytics
Recording
Automatic Lead Distribution
Call Reporting

Categories in common

Playvox