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Nimbata

Call tracking analytics for direct marketing, PPC, and SEO

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Nimbata Pricing, Features, Reviews and Alternatives

Nimbata product overview

Price starts from

29

Per month

Per Feature

What is Nimbata?

Nimbata is a cloud-based call tracking solution that allows marketing teams to track call conversions and tie these to online or offline marketing campaigns to better understand which campaigns are driving calls to their business. With local and toll free tracking numbers, Nimbata helps users understand customer patterns, behaviors, trends, and other factors driving revenue. Users can also schedule and customize call routes to and from different destinations by the minute or hour.

Key benefits of using Nimbata

• Nimbata is an easy to set up software as a serves call tracking solution, which does not require huge IT investment and can be setup in minutes.

• Visualize calls in real time and understand which marketing efforts are driving the best leads to the business.

• Use call recording to automatically record inbound calls for call quality monitoring and to train agents based on what works best.

• The out-of-the-box solution includes integrations with a range of third party services, such as Google Ads, Google Analytics, Salesforce, Hubspot, Zapier and more.

• Gain the insights to make informed business decisions, optimize campaigns for more leads and sales, and stop campaigns with a low ROI.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
Email/Help Desk
24/7 (Live rep)
Phone Support
FAQs/Forum

Training options

Live Online
Documentation
In Person

Nimbata pricing information

Value for money

5.0

/5

13

Starting from

29

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Nimbata features

Functionality

4.9

/5

13

Total features

34

2 categories

Most valued features by users

Third Party Integrations
API
Alerts/Notifications
Reporting & Statistics
Activity Dashboard
Call Recording
Real Time Reporting
Call Routing

Functionality contenders

Nimbata users reviews

Overall Rating

4.9

/5

13

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.62/10
Rating distribution

5

4

3

2

1

12

1

0

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Nimbata Rocks!

Reviewed 3 years ago

Nimbata has become a part of my sales packages as it helps me tp track the leads that I am generating from my SEO Marketing campaigns for my clients and partners in an effective way, which is a prerequisite in my contracts. Tracking the performance of our marketing campaigns should be a priority for all marketers and Nimbata offers us this great opportunity.

Pros

I like the ease of use it has and the top notch customer support that always helps me to set up new client accounts fast and effectively.

Cons

There is nothing that I don't like about the software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

De las Mejores Herramientas de Call Tracking

Reviewed 2 years ago

Lo utilizamos para Clínicas Dentales. Con Nimabata hemos podido medir qué llamadas ingresan a la clínica a través de Google Ads y Facebook y podemos determinar qué estrategias digitales funcionan y cuál es el ROI.

Pros

Nimbata me parece una herramienta de call tracking muy completa. Puedo hacer el correcto seguimiento de las llamadas que entran a través de los diferentes canales digitales, como Google y Facebook. Es muy sencilla y fácil de configurar. ¡La recomiendo 100%!

Cons

Tal vez, revisar la creación de objetivos con Analytics. Yo lo manejo, pero algunas veces los datos que me salen en analytics no me cuadran con los datos de Nimbata.

Showing original review in Spanish. See translation

Vendor response

Thank you so much for your kind review Andrea! Happy to hear you like the platform. Indeed - there may be times when the calls reported in your Nimbata dashboard don't match what is presented in your Google Analytics goals. Our dashboards present all call activity (answered, unanswered, repeat, etc) whereas Google Analytics may report on unique conversions. For example, visitors who called twice but were attributed to the same campaign (or goal) would only show up once. As you correctly mention, it's always best to also check that events in your Google Analytics account match with the Nimbata dashboards :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Call Tracking Software mit sehr gutem Support

Reviewed 2 years ago

Die Software eignet sich hervorragend zum Call Tracking auf Basis der Traffic Source oder pro Besucher. Der Support ist sehr gut zu erreichen und hilfsbereit. Es wurde sogar auf unsere individuellen Anforderungen eingegangen.

Pros

Der Service macht das, was er soll, nämlich Anrufe und deren Traffic-Ursprung nachvollziehbar(er) zu machen. Für uns war es wichtig, zu wissen, welcher Traffic aus welchen Quellen zu welchen Anrufen führt. Es ist möglich, das Ganze auf Trafficsource Basis zu tracken oder auf Basis einzelnener Besucher. Das Ganze funktioniert, indem ein Code-Snippet auf der Website eingebunden wird, wordurch statische Telefonnummern durch dynamische, bei Nimbata registrierte, ortsbezogene, rotierende Rufnummern ersetzt werden. Es gibt einige Konfigurationsmöglichkeiten, es ist funktioniert aber ohne viele Schritte.

Cons

Es gibt Konkurrenzprodukte, die noch umfangreicherer Analysen oder bspw. auch detailliertere Salesforce Integrationen bieten. Dies war für uns aber kein Entscheidungspunkt. Desweiteren muss bei der Telefonnummernregistierung ein Dokument ausgefüllt werden, damit man ortsgebundene Telefonnummern bestellen kann. Dies ist eine rechtliche Anforderung und nicht Nimbata spezifisch. Nimbata macht diesen Prozess so angenehm wie möglich.

Showing original review in German. See translation

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A powerful tool for every business!

Reviewed 3 years ago

I was searching a long time for a service like this and I am really happy that a friend of mine suggested Nimbata. My revenue streams are based at a high percent on incoming calls, so it is of paramount importance for me to know which of my marketing activities drive customers to call. In addition to this, I run Google Ads for my business and Nimbata helped me gain valuable insights with regard to the effectiveness of the used keywords.

Pros

The thorough reporting, not to mention the exquisite customer support available 24/7.

Cons

Nothing negative to mention about the platform

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

I get exactly what I need!

Reviewed 3 years ago

With Nimbata I can easily measure my marketing performance in 5 different countries, and make data-driven decisions. Simple as that! I get what I need, at very reasonable prices.

Pros

First of all, it was easy to find tracking numbers for the countries I was planning to run my campaigns. Secondly, the customer support is always stand-by to help. I also loved Nimbata’s integration with Zapier app.

Cons

Not at all

Nimbata FAQs and common questions

Q. What type of pricing plans does Nimbata offer?

Nimbata has the following pricing plans:
Starting from: $29.00/month
Pricing model: Free, Subscription
Free Trial: Available


Q. Who are the typical users of Nimbata?

Nimbata has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Nimbata support?

Nimbata supports the following languages:
English


Q. Does Nimbata offer an API?

No, Nimbata does not have an API available.


Q. What other apps does Nimbata integrate with?

Nimbata integrates with the following applications:
Google Analytics 360, Zapier, WordPress, Salesforce Sales Cloud, Google Ads, Meta for Business, HubSpot CRM, Google Sheets


Q. What level of support does Nimbata offer?

Nimbata offers the following support options:
Knowledge Base, Chat, Email/Help Desk, 24/7 (Live rep), Phone Support, FAQs/Forum

Common Nimbata comparisons

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