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Call tracking analytics for direct marketing, PPC, and SEO
Nimbata Pricing, Features, Reviews and Alternatives
Nimbata product overview
What is Nimbata?
Nimbata is a cloud-based call tracking solution that allows marketing teams to track call conversions and tie these to online or offline marketing campaigns to better understand which campaigns are driving calls to their business. With local and toll free tracking numbers, Nimbata helps users understand customer patterns, behaviors, trends, and other factors driving revenue. Users can also schedule and customize call routes to and from different destinations by the minute or hour.
Key benefits of using Nimbata
• Visualize calls in real time and understand which marketing efforts are driving the best leads to the business.
• Use call recording to automatically record inbound calls for call quality monitoring and to train agents based on what works best.
• The out-of-the-box solution includes integrations with a range of third party services, such as Google Ads, Google Analytics, Salesforce, Hubspot, Zapier and more.
• Gain the insights to make informed business decisions, optimize campaigns for more leads and sales, and stop campaigns with a low ROI.
Typical customers
Platforms supported
Support options
Training options
Nimbata pricing information
Value for money
5.0
/5
13
Starting from
29
Per month
Per Feature
Pricing options
Value for money contenders
Nimbata features
Functionality
4.9
/5
13
Total features
34
2 categories
Most valued features by users
Functionality contenders
Nimbata users reviews
Overall Rating
4.9
/5
13
Positive reviews
100
%
Overall rating contenders
Joanna V.
Verified reviewer
Marketing and Advertising, self-employed
Used weekly for less than 6 months
Review source
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Nimbata has become a part of my sales packages as it helps me tp track the leads that I am generating from my SEO Marketing campaigns for my clients and partners in an effective way, which is a prerequisite in my contracts. Tracking the performance of our marketing campaigns should be a priority for all marketers and Nimbata offers us this great opportunity.
I like the ease of use it has and the top notch customer support that always helps me to set up new client accounts fast and effectively.
There is nothing that I don't like about the software.
Andrea P.
Marketing and Advertising, 1-10 employees
Used weekly for less than 6 months
Review source
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Lo utilizamos para Clínicas Dentales. Con Nimabata hemos podido medir qué llamadas ingresan a la clínica a través de Google Ads y Facebook y podemos determinar qué estrategias digitales funcionan y cuál es el ROI.
Nimbata me parece una herramienta de call tracking muy completa. Puedo hacer el correcto seguimiento de las llamadas que entran a través de los diferentes canales digitales, como Google y Facebook. Es muy sencilla y fácil de configurar. ¡La recomiendo 100%!
Tal vez, revisar la creación de objetivos con Analytics. Yo lo manejo, pero algunas veces los datos que me salen en analytics no me cuadran con los datos de Nimbata.
Showing original review in Spanish. See translation
Thank you so much for your kind review Andrea! Happy to hear you like the platform. Indeed - there may be times when the calls reported in your Nimbata dashboard don't match what is presented in your Google Analytics goals. Our dashboards present all call activity (answered, unanswered, repeat, etc) whereas Google Analytics may report on unique conversions. For example, visitors who called twice but were attributed to the same campaign (or goal) would only show up once. As you correctly mention, it's always best to also check that events in your Google Analytics account match with the Nimbata dashboards :)
Thomas H.
Information Technology and Services, 11-50 employees
Used daily for 6-12 months
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Die Software eignet sich hervorragend zum Call Tracking auf Basis der Traffic Source oder pro Besucher. Der Support ist sehr gut zu erreichen und hilfsbereit. Es wurde sogar auf unsere individuellen Anforderungen eingegangen.
Der Service macht das, was er soll, nämlich Anrufe und deren Traffic-Ursprung nachvollziehbar(er) zu machen. Für uns war es wichtig, zu wissen, welcher Traffic aus welchen Quellen zu welchen Anrufen führt. Es ist möglich, das Ganze auf Trafficsource Basis zu tracken oder auf Basis einzelnener Besucher. Das Ganze funktioniert, indem ein Code-Snippet auf der Website eingebunden wird, wordurch statische Telefonnummern durch dynamische, bei Nimbata registrierte, ortsbezogene, rotierende Rufnummern ersetzt werden. Es gibt einige Konfigurationsmöglichkeiten, es ist funktioniert aber ohne viele Schritte.
Es gibt Konkurrenzprodukte, die noch umfangreicherer Analysen oder bspw. auch detailliertere Salesforce Integrationen bieten. Dies war für uns aber kein Entscheidungspunkt. Desweiteren muss bei der Telefonnummernregistierung ein Dokument ausgefüllt werden, damit man ortsgebundene Telefonnummern bestellen kann. Dies ist eine rechtliche Anforderung und nicht Nimbata spezifisch. Nimbata macht diesen Prozess so angenehm wie möglich.
Showing original review in German. See translation
ALEXANDROS K.
Broadcast Media, 1-10 employees
Used daily for 2+ years
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I was searching a long time for a service like this and I am really happy that a friend of mine suggested Nimbata. My revenue streams are based at a high percent on incoming calls, so it is of paramount importance for me to know which of my marketing activities drive customers to call. In addition to this, I run Google Ads for my business and Nimbata helped me gain valuable insights with regard to the effectiveness of the used keywords.
The thorough reporting, not to mention the exquisite customer support available 24/7.
Nothing negative to mention about the platform
ILIAS K.
Transportation/Trucking/Railroad, 11-50 employees
Used daily for 2+ years
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With Nimbata I can easily measure my marketing performance in 5 different countries, and make data-driven decisions. Simple as that! I get what I need, at very reasonable prices.
First of all, it was easy to find tracking numbers for the countries I was planning to run my campaigns. Secondly, the customer support is always stand-by to help. I also loved Nimbata’s integration with Zapier app.
Not at all
Nimbata FAQs and common questions
Q. What type of pricing plans does Nimbata offer?
Nimbata has the following pricing plans:
Starting from: $29.00/month
Pricing model: Free, Subscription
Free Trial: Available
Q. Who are the typical users of Nimbata?
Nimbata has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Nimbata support?
Nimbata supports the following languages:
English
Q. Does Nimbata offer an API?
No, Nimbata does not have an API available.
Q. What other apps does Nimbata integrate with?
Nimbata integrates with the following applications:
Google Analytics 360, Zapier, WordPress, Salesforce Sales Cloud, Google Ads, Meta for Business, HubSpot CRM, Google Sheets
Q. What level of support does Nimbata offer?
Nimbata offers the following support options:
Knowledge Base, Chat, Email/Help Desk, 24/7 (Live rep), Phone Support, FAQs/Forum
Common Nimbata comparisons
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