App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Cisco CDR Reporting & Analytics
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Complete Call Analytics Where Cisco Falls Short
Table of Contents
Is this product right for your business?
Find out with a
Cisco CDR Reporting & Analytics - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Cisco CDR Reporting & Analytics overview
What is Cisco CDR Reporting & Analytics?
Cisco CDR Reporting and Analytics empowers and accelerates Unified Communications teams.
With a flexible foundation, easy-to-use UI and 400+ fields to use searching calls, they can identify and diagnose problems in minutes.
Cisco CDR Reporting and Analytics allows users to investigate and analyze CallManager data with custom and flexible reporting for use cases like agent huntgroups, concurrency and utilization, call volume and quality, failed calls, site analysis, and compliance.
Furthermore with the app's flexible ad-hoc charting and dashboarding they can start delivering more insight to the business.
Users can investigate as well as quickly chart data around agents and huntgroups, call quality, call flow, concurrency and utilization, devices, failed calls, call volumes, locations/sites and more.
The app is powered by Splunk, allowing the user flexibility to search vast data. Setup takes only about 60 minutes, and a 60-day free trial is available.
Key benefits of using Cisco CDR Reporting & Analytics
Enable the whole team to run ad-hoc charts with a few simple clicks to establish context and reduce uncertainty.
Flexible dashboards that can be scheduled for delivery as pdf's
Easily find unused and "barely used" devices and reuse them elsewhere.
At-scale call-flow analysis for your critical DID numbers and extensions. Not just dashboards but drilldown everywhere for everyone, so you can always see the actual calls behind every number on the chart.
With the power of Splunk we pull in data from AD, from AXL, from network data, to enrich and expand the fields and values available. The whole becomes more than the sum of its parts when your call volume reports can have department on the primary axis and be split by building/campus. (with drilldown to the calls of course)
Starting price
per year
Cisco CDR Reporting & Analytics’s user interface
Cisco CDR Reporting & Analytics reviews
Overall rating
5.0
/5
3
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend10/10
5
4
3
2
1
3
0
0
0
0
Cisco CDR Reporting & Analytics's key features
Most critical features, based on insights from Cisco CDR Reporting & Analytics users:
All Cisco CDR Reporting & Analytics features
Features rating:
Cisco CDR Reporting & Analytics alternatives
Cisco CDR Reporting & Analytics
Starting from
6000
Per year
Microcall
Starting from
No pricing info
Phonexa
Starting from
No pricing info
ActivTrak
Starting from
No pricing info
Cisco CDR Reporting & Analytics pricing
Pricing plans
Pricing details:
User opinions about Cisco CDR Reporting & Analytics price and value
Value for money rating:
Cisco CDR Reporting & Analytics integrations (1)
Top integrations
Cisco CDR Reporting & Analytics support options
Typical customers
Platforms supported
Support options
Training options
Cisco CDR Reporting & Analytics FAQs
Cisco CDR Reporting & Analytics has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business
Q. What languages does Cisco CDR Reporting & Analytics support?
Cisco CDR Reporting & Analytics supports the following languages:
English
Q. Does Cisco CDR Reporting & Analytics offer an API?
No, Cisco CDR Reporting & Analytics does not have an API available.
Q. What level of support does Cisco CDR Reporting & Analytics offer?
Cisco CDR Reporting & Analytics offers the following support options:
Email/Help Desk, Phone Support