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Webex Suite vs TeamViewer ONE Comparison (2026)
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Good recommendations?
Webex Suite
4.4
(7.4K)5
4K
4
2.5K
3
681
2
103
1
30
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
TeamViewer ONE
4.6
(11.6K)5
7.9K
4
3.2K
3
433
2
45
1
44
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Webex Suite is a cloud-based collaboration platform consolidating meetings, messaging, calling, polling, webinars, events, and video.
TeamViewer remote support software lets you connect securely to computers, access files and applications, and collaborate.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.4
7.4K
5
4
3
2
1
4K
2.5K
681
103
30
- Value for money
- Ease of use
- Features
- Customer support
70%
would recommend this app4.6
11.6K
5
4
3
2
1
7.9K
3.2K
433
45
44
- Value for money
- Ease of use
- Features
- Customer support
84%
would recommend this appPros
“It has the standard features as any regular business landline phone that utilizes call hold, call transfer, and call forwarding as well as voicemail.”
BT
Brian T.
Teacher
“The best feature has to be the ability to communicate with minimal drop offs virtually over the internet, something that has been an issue with other softwares.”
Arpit K.
Project Engineer
“It’s a reliable platform for video meetings and team collaboration, and it performs well in professional settings where stability and security are important. Once you get familiar with the layout, it becomes easier to navigate and use its features like messaging, file sharing, and scheduling. While it can feel a bit less intuitive at first compared to other tools, it’s still a solid and dependable option for consistent communication and teamwork.”
YM
Yasmin M.
Accounting Assistant
Pros
“I can send required updates easily, and adjust settings in the users system easily. And It can find an existing users connection point even when their network changes.”
BM
Bob M.
Chief Wizard
“TeamViewer software uses slots / operating system, not MAC address or device: I have a dualboot (Windows-Linux) setup and if I install the software on both operating systems, it takes 2 slots instead of 1 although both OS runs on the same physical device;”
RA
Robert A.
Software Developer
“TeamViewer is the most seamless and well developed IT remote control tool I have used in my time of being an IT Service Desk Analyst, packed with lots of advanced features that allow you to communicate with the end user you are helping, as well as advanced features that allow you to make your experience as an administrator a lot easier such as switching screens or disabling remote input if needed.”
CT
Cameron T.
IT Service Desk Analyst
Cons
“I appreciate that you have the option to use this tool without paying for it, if a meeting organizer sends you the link. Despite this, I do not like that the link to use a web browser is somewhat hidden/obscured, and that if you opt to install the temporary program, it can be difficult to fully remove from your (Windows) system.”
CW
Colter W.
Developer
“I have experienced the audio cutting out, screen freezing, or the screen not showing anything during a meeting, which interrupts our execution and prevents us from getting to our deliverables.”
JP
Jennifer P.
Sr. Auditor
“Stable communication platform, feels a little outdated and less functionality compared to Teams.”
SD
Suzanne D.
Partnership Performance manager
Cons
“The main friction points are pricing (seen as pricey with a restrictive free tier and clunky cancellation), a learning curve for newcomers, occasional connectivity hiccups depending on internet quality, and some annoyance with version-compatibility issues and false commercial-use flags on the free version.”
RW
Rich W.
Executive Director of IT
“I have heard that the service is due to be discontinued as the online portion is being dismantled and I own my copy. If that is going to be discontinued where you are going to force me to pay a monthly charge for a product I bought already I will go somewhere else.”
DC
Dave C.
Owner
“Can't use in more computers, can only register 3 devices. If a device fails or gets replaced, need to register another and have a very limited quantity.”
JR
Julio R.
Manager
- Vendor responds to reviews
- Last review9 days ago
- Vendor responds to reviews
- Last review3 days ago
Key features
- Total features180
- @mentions
- AI Copilot
- AI Summarization
- AI/Machine Learning
- API
- Access Control
- Access Controls/Permissions
- Action Item Tracking
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Agenda Management
- Alerts/Escalation
- Alerts/Notifications
- Annotations
- Anomaly/Malware Detection
- Anti Virus
- App Management
- Application Management
- Application Security
- Asset Discovery
- Asset Tracking
- Assignment Management
- Attendee Management
- Audience Analytics
- Audience Engagement
- Audio Calls
- Audit Trail
- Authentication
- Auto Framing
- Auto-Dialer
- Automated Routing
- Automatic Backup
- Automatic Call Distribution
- Automatic Patch Deployment
- Automatic Scans
- Automatic Transcription
- Availability Indicator
- BYOD Management
- Backup and Recovery
- Barcode/Ticket Scanning
- Behavioral Analytics
- Billing & Invoicing
- Brainstorming
- Brand Management
- Breakout Rooms
- Build Automation
- CRM
- Calendar Management
- Calendar Sync
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Screening
- Call Tracking
- Call Transfer
- Caller ID
- Change Management
- Chat/Messaging
- Chatbot
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Conferencing
- Configuration Management
- Contact Management
- Content Management
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Data Security
- Data Visualization
- Deployment Management
- Desktop Virtualization
- Desktop/Browser Sharing
- Device Auto Discovery
- Device Management
- Diagnostic Tools
- Diagnostics Tools
- Disaster Recovery
- Discussions/Forums
- Document Management
- Document Storage
- Documentation Management
- Drag & Drop
- Electronic Hand Raising
- Electronic Signature
- Email Management
- Email Reminders
- Employee Activity Monitoring
- Encryption
- Endpoint Management
- Endpoint Protection
- Engagement Tracking
- Enrollments/Onboarding
- Event Analysis
- Event Logs
- Event Management
- Event Scheduling
- File Management
- File Sharing
- File Transfer
- For Cloud Phone Systems
- For MSPs
- For the IT sector
- Gamification
- Group Management
- HD Audio/Video
- HIPAA Compliant
- Help Desk Management
- Host Controls
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- IVR
- Incident Management
- Interactive Content
- Inventory Management
- Issue Management
- Kiosk Mode
- Knowledge Base Management
- Knowledge Library
- Knowledge Management
- Live Chat
- Live Streaming
- Live Streaming Production
- Location Tracking
- Lock Meetings
- Maintenance Scheduling
- Meeting Management
- Meeting Notes
- Meeting Preparation Tools
- Microsoft Outlook Integration
- Mobile Access
- Mobile App
- Mobile Device Management
- Mobile Screen Sharing
- Moderation
- Monitoring
- Multi hosts
- Multi-Channel Communication
- Multi-Device Support
- Multi-Participant Screen Sharing
- Multi-User Collaboration
- Multimedia Support
- Multiple Camera Feeds
- Multiple Monitor Access
- Multiple User Accounts
- Multistreaming
- Network Provisioning
- Network Security
- Network Wide Management
- Networking
- On-Demand Recording
- On-Demand Webcasting
- On-Demand Webinars
- Online Registration
- Online Voice Transmission
- Password Management
- Patch Management
- Performance Metrics
- Performance Monitoring
- Personalization
- Policy Management
- Polls/Voting
- Presentation Streaming
- Presentation Tools
- Presenter Control Management
- Print Management
- Prioritization
- Private Chat
- Problem Management
- Progress Tracking
- Project Management
- Project Planning
- Project Time Tracking
- Projections
- Q&A Management
- Queue Management
- Real Time Editing
- Real Time Screen Sharing
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Alerts
- Real-time Broadcasting
- Recording
- Registration Management
- Remediation Management
- Reminders
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Printing
- Remote Support
- Remote Update/Installation
- Remote Wipe
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SSL Security
- Scheduling
- Screen Capture
- Screen Mirroring
- Screen Recording
- Screen Sharing
- Search/Filter
- Secure Data Storage
- Secure Login
- Security Management
- Security Tools
- Self Service Portal
- Server Monitoring
- Service History
- Service Level Agreement (SLA) Management
- Service Request Management
- Session Recording
- Session Transfer
- Single Sign On
- Social Media Integration
- Social Media Streaming
- Softphone
- Software Management
- Split/Multi-Screen
- Status Tracking
- Summary Reports
- Support Ticket Management
- Support Ticket Tracking
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Targeted/Locked Screen Sharing
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Template Management
- Third-Party Integrations
- Threat Response
- Ticket Management
- Ticket Reservations
- To-Do List
- Transcripts
- Troubleshooting
- Two Way Audio & Video
- Two-Factor Authentication
- Two-Way Audio & Video
- Unattended Access
- Unified Communications
- Usage Tracking/Analytics
- User Management
- User Profiles
- Version Control
- Video Call Recording
- Video Chat
- Video Conferencing
- Video Support
- Vulnerability Scanning
- Website Monitoring
- Whiteboard
- Whitelisting/Blacklisting
- Wireless Internet Access Control
- Workflow Automation
- Total features170
- @mentions
- AI Copilot
- AI Summarization
- AI/Machine Learning
- API
- Access Control
- Access Controls/Permissions
- Action Item Tracking
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Agenda Management
- Alerts/Escalation
- Alerts/Notifications
- Annotations
- Anomaly/Malware Detection
- Anti Virus
- App Management
- Application Management
- Application Security
- Asset Discovery
- Asset Tracking
- Assignment Management
- Attendee Management
- Audience Analytics
- Audience Engagement
- Audio Calls
- Audit Trail
- Authentication
- Auto Framing
- Auto-Dialer
- Automated Routing
- Automatic Backup
- Automatic Call Distribution
- Automatic Patch Deployment
- Automatic Scans
- Automatic Transcription
- Availability Indicator
- BYOD Management
- Backup and Recovery
- Barcode/Ticket Scanning
- Behavioral Analytics
- Billing & Invoicing
- Brainstorming
- Brand Management
- Breakout Rooms
- Build Automation
- CRM
- Calendar Management
- Calendar Sync
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Screening
- Call Tracking
- Call Transfer
- Caller ID
- Change Management
- Chat/Messaging
- Chatbot
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Conferencing
- Configuration Management
- Contact Management
- Content Management
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Data Security
- Data Visualization
- Deployment Management
- Desktop Virtualization
- Desktop/Browser Sharing
- Device Auto Discovery
- Device Management
- Diagnostic Tools
- Diagnostics Tools
- Disaster Recovery
- Discussions/Forums
- Document Management
- Document Storage
- Documentation Management
- Drag & Drop
- Electronic Hand Raising
- Electronic Signature
- Email Management
- Email Reminders
- Employee Activity Monitoring
- Encryption
- Endpoint Management
- Endpoint Protection
- Engagement Tracking
- Enrollments/Onboarding
- Event Analysis
- Event Logs
- Event Management
- Event Scheduling
- File Management
- File Sharing
- File Transfer
- For Cloud Phone Systems
- For MSPs
- For the IT sector
- Gamification
- Group Management
- HD Audio/Video
- HIPAA Compliant
- Help Desk Management
- Host Controls
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- IVR
- Incident Management
- Interactive Content
- Inventory Management
- Issue Management
- Kiosk Mode
- Knowledge Base Management
- Knowledge Library
- Knowledge Management
- Live Chat
- Live Streaming
- Live Streaming Production
- Location Tracking
- Lock Meetings
- Maintenance Scheduling
- Meeting Management
- Meeting Notes
- Meeting Preparation Tools
- Microsoft Outlook Integration
- Mobile Access
- Mobile App
- Mobile Device Management
- Mobile Screen Sharing
- Moderation
- Monitoring
- Multi hosts
- Multi-Channel Communication
- Multi-Device Support
- Multi-Participant Screen Sharing
- Multi-User Collaboration
- Multimedia Support
- Multiple Camera Feeds
- Multiple Monitor Access
- Multiple User Accounts
- Multistreaming
- Network Provisioning
- Network Security
- Network Wide Management
- Networking
- On-Demand Recording
- On-Demand Webcasting
- On-Demand Webinars
- Online Registration
- Online Voice Transmission
- Password Management
- Patch Management
- Performance Metrics
- Performance Monitoring
- Personalization
- Policy Management
- Polls/Voting
- Presentation Streaming
- Presentation Tools
- Presenter Control Management
- Print Management
- Prioritization
- Private Chat
- Problem Management
- Progress Tracking
- Project Management
- Project Planning
- Project Time Tracking
- Projections
- Q&A Management
- Queue Management
- Real Time Editing
- Real Time Screen Sharing
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Alerts
- Real-time Broadcasting
- Recording
- Registration Management
- Remediation Management
- Reminders
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Printing
- Remote Support
- Remote Update/Installation
- Remote Wipe
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SSL Security
- Scheduling
- Screen Capture
- Screen Mirroring
- Screen Recording
- Screen Sharing
- Search/Filter
- Secure Data Storage
- Secure Login
- Security Management
- Security Tools
- Self Service Portal
- Server Monitoring
- Service History
- Service Level Agreement (SLA) Management
- Service Request Management
- Session Recording
- Session Transfer
- Single Sign On
- Social Media Integration
- Social Media Streaming
- Softphone
- Software Management
- Split/Multi-Screen
- Status Tracking
- Summary Reports
- Support Ticket Management
- Support Ticket Tracking
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Targeted/Locked Screen Sharing
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Template Management
- Third-Party Integrations
- Threat Response
- Ticket Management
- Ticket Reservations
- To-Do List
- Transcripts
- Troubleshooting
- Two Way Audio & Video
- Two-Factor Authentication
- Two-Way Audio & Video
- Unattended Access
- Unified Communications
- Usage Tracking/Analytics
- User Management
- User Profiles
- Version Control
- Video Call Recording
- Video Chat
- Video Conferencing
- Video Support
- Vulnerability Scanning
- Website Monitoring
- Whiteboard
- Whitelisting/Blacklisting
- Wireless Internet Access Control
- Workflow Automation
Integrations
- Total integrations19
- AnyDesk
- Calendly
- Claude
- Dynamics 365 Business Central
- Fantastical
- Freshdesk
- Google Meet
- HubSpot Service Hub
- IBM Security MaaS360
- Jira
- KingAsterisk Contact Center Software
- Microsoft Azure
- Microsoft Enterprise Mobility + Security
- Microsoft Intune
- Microsoft Outlook
- Microsoft Project Server Subscription Edition
- Microsoft SharePoint
- Microsoft Teams
- NinjaOne
- Okta
- PagerDuty
- Salesforce Sales Cloud
- Salesforce Service Cloud
- ServiceNow
- ServiceNow App Engine
- Slack
- Slido
- Squirrel
- SugarCRM Google Calendar
- SysAid
- Todoist
- Wiz
- Zendesk Suite
- Zoho CRM
- Zoho Desk
- Zoom Workplace
- wJewel
- Total integrations21
- AnyDesk
- Calendly
- Claude
- Dynamics 365 Business Central
- Fantastical
- Freshdesk
- Google Meet
- HubSpot Service Hub
- IBM Security MaaS360
- Jira
- KingAsterisk Contact Center Software
- Microsoft Azure
- Microsoft Enterprise Mobility + Security
- Microsoft Intune
- Microsoft Outlook
- Microsoft Project Server Subscription Edition
- Microsoft SharePoint
- Microsoft Teams
- NinjaOne
- Okta
- PagerDuty
- Salesforce Sales Cloud
- Salesforce Service Cloud
- ServiceNow
- ServiceNow App Engine
- Slack
- Slido
- Squirrel
- SugarCRM Google Calendar
- SysAid
- Todoist
- Wiz
- Zendesk Suite
- Zoho CRM
- Zoho Desk
- Zoom Workplace
- wJewel
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