App comparison
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Exotel
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Full-stack customer engagement platform-CPaaS, CCaaS,Chat AI
Exotel Alternatives & Competitors (2026)
Top 3 free alternatives

Twilio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build, Scale, and Operate Customized Communication Solutions


Value for money
Starting price
0.4
Functionality
Reporting & Statistics
5/5
Voicemail Transcription
5/5
SIP Trunking
5/5
Top Features
API
5/5
Queue Management
5/5
IVR
5/5

800.com
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Telephony tool for searching & activating toll-free numbers


0.4
Value for money
Starting price
0.5
Functionality
Live Chat
5/5
Voicemail Transcription
5/5
Customizable Reports
5/5
Top Features
API
5/5
Queue Management
5/5
IVR
5/5

Ringover
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
100% cloud phone for startups and SMEs


0.3
Value for money
Starting price
0.5
Functionality
Queue Management
5/5
Call Whispering
5/5
Live Chat
5/5
Top Features
API
5/5
Queue Management
5/5
IVR
5/5

Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts


0.5
Value for money
Starting price
0.2
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
API
5/5
Queue Management
5/5
IVR
5/5

Ultatel Cloud Business Phone System
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ULTATEL | Phone and Teleommunication Solutions For Business


0.6
Value for money
Starting price
0.5
Functionality
Voicemail Transcription
5/5
Access Controls/Permissions
5/5
Call Screening
5/5
Top Features
API
5/5
Queue Management
5/5
IVR
5/5

Clearstream
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The church texting software you'll love


0.3
Value for money
Starting price
0.5
Functionality
Campaign Scheduling
5/5
Role-Based Permissions
5/5
Email Management
5/5
Top Features
API
5/5
Queue Management
5/5
IVR
5/5

Sinch Engage
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one messaging platform for SMS, MMS, RCS & WhatsApp


0.1
Value for money
Starting price
Functionality
Real-Time Notifications
5/5
Lead Management
5/5
Third-Party Integrations
5/5
Top Features
API
5/5
Queue Management
5/5
IVR
5/5

HubSpot Sales Hub
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Freemium email productivity & tracking for sales teams


Value for money
Starting price
0.3
Functionality
Reminders
5/5
For Startups
5/5
Opportunity Management
5/5
Top Features
API
5/5
Queue Management
5/5
IVR
5/5

Weave
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer communication and appointment scheduling solution


0.1
Value for money
Starting price
0.2
Functionality
Communication Management
5/5
File Sharing
5/5
Call Transfer
5/5
Top Features
API
5/5
Queue Management
5/5
IVR
5/5

Perfect Doc Studio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Communication Made Simple with AI


0.8
Value for money
No pricing info
Starting price
0.9
Functionality
Third-Party Integrations
5/5
Template Management
5/5
Multi-Language
5/5
Top Features
API
5/5
Queue Management
5/5
IVR
5/5


0.1
Value for money
Starting price
0.1
Functionality
Support Ticket Management
5/5
Real-Time Notifications
5/5
Real-time Consumer-facing Chat
5/5
Top Features
API
5/5
Queue Management
5/5
IVR
5/5


0.6
Value for money
Starting price
0.7
Functionality
API
5/5
Push Notifications
5/5
Mobile Access
5/5
Top Features
API
5/5
Queue Management
5/5
IVR
5/5


0.1
Value for money
No pricing info
Starting price
0.1
Functionality
Reporting & Statistics
5/5
Customizable Branding
5/5
Workflow Configuration
5/5
Top Features
API
5/5
Queue Management
5/5
IVR
5/5


0.1
Value for money
Starting price
0.3
Functionality
Playback Controls
5/5
Collaboration Tools
5/5
Subtitles/Closed Captions
5/5
Top Features
API
5/5
Queue Management
5/5
IVR
5/5


0.7
Value for money
No pricing info
Starting price
0.7
Functionality
Review Request
5/5
Real-Time Monitoring
5/5
SMS Reminders
5/5
Top Features
API
5/5
Queue Management
5/5
IVR
5/5


0.5
Value for money
Starting price
0.6
Functionality
Template Management
5/5
Social Media Integration
5/5
SMS Messaging
5/5
Top Features
API
5/5
Queue Management
5/5
IVR
5/5


0.8
Value for money
No pricing info
Starting price
0.9
Functionality
Activity Dashboard
N/A
Unified Communications
N/A
By-Extension Reporting
N/A
Top Features
API
5/5
Queue Management
5/5
IVR
5/5


0.5
Value for money
Starting price
0.4
Functionality
Automated Attendant
5/5
Computer Telephony Integration
5/5
Call Monitoring
5/5
Top Features
API
5/5
Queue Management
5/5
IVR
5/5


0.5
Value for money
Starting price
0.2
Functionality
Caller ID
5/5
Call Routing
5/5
On-Demand Recording
5/5
Top Features
API
5/5
Queue Management
5/5
IVR
5/5


0.8
Value for money
Starting price
0.9
Functionality
Activity Dashboard
N/A
Lead Management
N/A
Multi-Channel Management
N/A
Top Features
API
5/5
Queue Management
5/5
IVR
5/5
