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App comparison

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Exotel Logo

Full-stack customer engagement platform-CPaaS, CCaaS,Chat AI

Exotel Alternatives & Competitors (2026)

Top 3 free alternatives

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Twilio logo

Build, Scale, and Operate Customized Communication Solutions

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logo
Twilio
logo
Exotel
4.2

Value for money

4.2
0.01
usage based

Starting price

200
flat rate

0.4

4.5

Functionality

4.1

Reporting & Statistics

5/5

Voicemail Transcription

5/5

SIP Trunking

5/5

Top Features

API

5/5

Queue Management

5/5

IVR

5/5

800.com logo

Telephony tool for searching & activating toll-free numbers

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logo
800.com
logo
Exotel

0.4

4.6

Value for money

4.2
149
flat rate/per month

Starting price

200
flat rate

0.5

4.6

Functionality

4.1

Live Chat

5/5

Voicemail Transcription

5/5

Customizable Reports

5/5

Top Features

API

5/5

Queue Management

5/5

IVR

5/5

Ringover logo

100% cloud phone for startups and SMEs

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logo
Ringover
logo
Exotel

0.3

4.5

Value for money

4.2
29
per user/per month

Starting price

200
flat rate

0.5

4.6

Functionality

4.1

Queue Management

5/5

Call Whispering

5/5

Live Chat

5/5

Top Features

API

5/5

Queue Management

5/5

IVR

5/5

Apptivo logo

CRM solution for managing customer accounts

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logo
Apptivo
logo
Exotel

0.5

4.7

Value for money

4.2
15
per user/per month

Starting price

200
flat rate

0.2

4.3

Functionality

4.1

Customizable Fields

5/5

For Small Businesses

5/5

Communication Management

5/5

Top Features

API

5/5

Queue Management

5/5

IVR

5/5

Ultatel Cloud Business Phone System logo

ULTATEL | Phone and Teleommunication Solutions For Business

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logo
Ultatel Cloud Business Phone System
logo
Exotel

0.6

4.8

Value for money

4.2
18
per user/per month

Starting price

200
flat rate

0.5

4.6

Functionality

4.1

Voicemail Transcription

5/5

Access Controls/Permissions

5/5

Call Screening

5/5

Top Features

API

5/5

Queue Management

5/5

IVR

5/5

Clearstream logo

The church texting software you'll love

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logo
Clearstream
logo
Exotel

0.3

4.5

Value for money

4.2
29
flat rate/per month

Starting price

200
flat rate

0.5

4.6

Functionality

4.1

Campaign Scheduling

5/5

Role-Based Permissions

5/5

Email Management

5/5

Top Features

API

5/5

Queue Management

5/5

IVR

5/5

Sinch Engage logo

All-in-one messaging platform for SMS, MMS, RCS & WhatsApp

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logo
Sinch Engage
logo
Exotel

0.1

4.3

Value for money

4.2
49
flat rate/per month

Starting price

200
flat rate
4.1

Functionality

4.1

Real-Time Notifications

5/5

Lead Management

5/5

Third-Party Integrations

5/5

Top Features

API

5/5

Queue Management

5/5

IVR

5/5

HubSpot Sales Hub logo

Freemium email productivity & tracking for sales teams

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logo
HubSpot Sales Hub
logo
Exotel
4.2

Value for money

4.2
20
per user/per month

Starting price

200
flat rate

0.3

4.4

Functionality

4.1

Reminders

5/5

For Startups

5/5

Opportunity Management

5/5

Top Features

API

5/5

Queue Management

5/5

IVR

5/5

Weave logo

Customer communication and appointment scheduling solution

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logo
Weave
logo
Exotel

0.1

4.1

Value for money

4.2
249
usage based/per month

Starting price

200
flat rate

0.2

4.3

Functionality

4.1

Communication Management

5/5

File Sharing

5/5

Call Transfer

5/5

Top Features

API

5/5

Queue Management

5/5

IVR

5/5

Perfect Doc Studio logo

Customer Communication Made Simple with AI

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logo
Perfect Doc Studio
logo
Exotel

0.8

5.0

Value for money

4.2
Empty state illustration for "No pricing info"

No pricing info

Starting price

200
flat rate

0.9

5.0

Functionality

4.1

Third-Party Integrations

5/5

Template Management

5/5

Multi-Language

5/5

Top Features

API

5/5

Queue Management

5/5

IVR

5/5

charles logo

Web-based conversational commerce suite for consumer brands

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logo
charles
logo
Exotel

0.1

4.3

Value for money

4.2
349
usage based/per month

Starting price

200
flat rate

0.1

4.2

Functionality

4.1

Support Ticket Management

5/5

Real-Time Notifications

5/5

Real-time Consumer-facing Chat

5/5

Top Features

API

5/5

Queue Management

5/5

IVR

5/5

Textdrip logo

Business texting software

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logo
Textdrip
logo
Exotel

0.6

4.8

Value for money

4.2
19.99
other/per month

Starting price

200
flat rate

0.7

4.8

Functionality

4.1

API

5/5

Push Notifications

5/5

Mobile Access

5/5

Top Features

API

5/5

Queue Management

5/5

IVR

5/5

Whispir logo

Your all-in-one messaging tool.

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logo
Whispir
logo
Exotel

0.1

4.1

Value for money

4.2
Empty state illustration for "No pricing info"

No pricing info

Starting price

200
flat rate

0.1

4.2

Functionality

4.1

Reporting & Statistics

5/5

Customizable Branding

5/5

Workflow Configuration

5/5

Top Features

API

5/5

Queue Management

5/5

IVR

5/5

Laxis logo

Power Better Meetings

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logo
Laxis
logo
Exotel

0.1

4.3

Value for money

4.2
8.99
per user/per month

Starting price

200
flat rate

0.3

4.4

Functionality

4.1

Playback Controls

5/5

Collaboration Tools

5/5

Subtitles/Closed Captions

5/5

Top Features

API

5/5

Queue Management

5/5

IVR

5/5

Emitrr logo

Customer engagement platform for local business owners

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logo
Emitrr
logo
Exotel

0.7

4.9

Value for money

4.2
Empty state illustration for "No pricing info"

No pricing info

Starting price

200
flat rate

0.7

4.8

Functionality

4.1

Review Request

5/5

Real-Time Monitoring

5/5

SMS Reminders

5/5

Top Features

API

5/5

Queue Management

5/5

IVR

5/5

FCI Customer Communication Management logo

CCM software for enhanced customer experience

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logo
FCI Customer Communication Management
logo
Exotel

0.5

4.7

Value for money

4.2
25
usage based/per year

Starting price

200
flat rate

0.6

4.7

Functionality

4.1

Template Management

5/5

Social Media Integration

5/5

SMS Messaging

5/5

Top Features

API

5/5

Queue Management

5/5

IVR

5/5

CDR Call Reporting for Cisco logo

Unified Communication Solution

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logo
CDR Call Reporting for Cisco
logo
Exotel

0.8

5.0

Value for money

4.2
Empty state illustration for "No pricing info"

No pricing info

Starting price

200
flat rate

0.9

5.0

Functionality

4.1

Activity Dashboard

N/A

Unified Communications

N/A

By-Extension Reporting

N/A

Top Features

API

5/5

Queue Management

5/5

IVR

5/5

Tossable Digits logo

Virtual Phone Numbers and Real Numbers all on ONE device!

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logo
Tossable Digits
logo
Exotel

0.5

4.7

Value for money

4.2
7
flat rate/per month

Starting price

200
flat rate

0.4

4.5

Functionality

4.1

Automated Attendant

5/5

Computer Telephony Integration

5/5

Call Monitoring

5/5

Top Features

API

5/5

Queue Management

5/5

IVR

5/5

CallRevu  logo

Call recording and analytics software

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logo
CallRevu
logo
Exotel

0.5

3.7

Value for money

4.2
99
per user/per month

Starting price

200
flat rate

0.2

4.3

Functionality

4.1

Caller ID

5/5

Call Routing

5/5

On-Demand Recording

5/5

Top Features

API

5/5

Queue Management

5/5

IVR

5/5

Softdial Contact Center logo

All blended omnichannel CCaaS cloud contact center platform

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logo
Softdial Contact Center
logo
Exotel

0.8

5.0

Value for money

4.2
0.01
per feature

Starting price

200
flat rate

0.9

5.0

Functionality

4.1

Activity Dashboard

N/A

Lead Management

N/A

Multi-Channel Management

N/A

Top Features

API

5/5

Queue Management

5/5

IVR

5/5