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Recommended
Susan C.
Medical Practice, 11-50 employees
Used daily for 2+ years
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Keep up the good work!
This program is very easy to learn making training a snap. Online support and telephone tech support are fast and available.
Very sensitive to fluctuations in internet connectivity: all other programs will still be running but the five9 app will need to reconnect.
Hi Susan, thanks for posting your excellent review. We pride ourselves with the best customer support team in the industry, so please don’t hesitate to reach out to us if you ever have any questions.
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Computer Software, 201-500 employees
Used daily for 1-2 years
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Good when its working as it should.
Easy to use, easy to transfer, simple way to make mass dials.
This tool has stopped working a few times and others the quality of sound has been off. Like robot voice sounding. When its working it works well, but big dog falls hard. Usually have to restart the computer and SFDC when it malfunctions. In some cases it asks you to re-download software that is already on your computer.
Thank you for your review. It's great to hear our dialer is working well for your business. Please don't hesitate to reach out to your account manager if you ever have any questions about our features. We're here to help.